Developing Effective Leaders with Checkpoint 360 Feedback
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Developing Effective Leaders with Checkpoint 360 Feedback
John Caspole, Assessment Specialist760-434-9877
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360° Review Process
• Motivates behavior change
• Builds Skills
• Measures improvement
• Part of Strategic Plan
• Ongoing
360° Review ProcessManagerDirect Report
Direct Report
Direct Report
Peer
Peer
Peer Manager Boss
[email protected](760) 434-9877
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Defining Participants
• Self is manager of focus
• One or Two Bosses?
• Direct Reports for at least 90 days!
• Peers – Do not report to self, but self turns to them in support of their departments goals and objectives!
[email protected](760) 434-9877
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Setting up 360s Effectively!
• Start at the top of the organization!
• Introduce & Educate it Professionally!
• Let the self pick respondents!
• Emphasize need to respect respondents!
• Have boss approve respondents!
[email protected](760) 434-9877
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Strategies for Follow Up!
• Who will see the results?
• Self and/or Boss?
• Who will debrief?
• We can or we train you to!
• Additional Resources for Development
• Is the boss engaged?
• Repeating the [email protected]
(760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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Following up on 360 Feedback!
• Schedule meeting with boss and self to review 360 Feedback!
• Schedule Interactive Skill Builders!
• Pick outside training as needed!
• Schedule 2nd 360 & run Comparison Report in 12 – 18 months!
[email protected](760) 434-9877
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Skill Builders, Mentors and Bosses!
• Skill Builders create IDPs!
• Mentoring opportunities?
• Monitor Progress via Checkpointonline!
• Keep boss in loop and asking status!
[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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Checkpoint a year later!
• Comparison Report – The process!
• Green and Growing?
• New goals for the next year!
[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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[email protected](760) 434-9877
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The BIG PictureOrganizational Management Analysis!
• Aligning Critical Skills in the Organization!
• Is Mission Statement being practiced?
• Overall development needs of key teams?
• How direct reports rate management team?
[email protected](760) 434-9877
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This graph displays the
Current Culture of
Your Management
Team … Would you want this to
be Your Team’s
Management Skills
Priority?
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How Critical do think
Alignment is to Your
companies Growth and
Effectiveness?
What issues does this
team’s results surface for
you?
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ROI on 360 Feedback
• People Quit Managers not companies!
• Increase Retention, Productivity, Morale!
• Measures improvement
• Less time fixing people problems!
ManagerDirect Report
Direct Report
Direct Report
Peer
Peer
Peer Manager Boss
CEOs on average spend half their time on people challenges!
[email protected](760) 434-9877
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Checkpoint 360 Estimated Costs
Assessment Specialist760-434-9877
1. 10 Checkpoints at $32002. 10 Skill Builders $12503. Debriefings as needed at $75 per ½ hour4. Organizational Management Analysis $300-$750
Note - 1 Checkpoint equals 1 boss, 1 self & any combo of up to 10 peers/direct reports for a total of 12 in the survey. Additional respondents are $20 each. Second boss is $50
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Thank you
John Caspole, Assessment Specialist760-434-9877
Developing Effective Leaders with Checkpoint 360 Feedback