CheckPoint 360 Overview
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Transcript of CheckPoint 360 Overview
Profiles
CheckPoint360◦Developing extraordinary Leaders
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
In order to best support employees’ Leadership Identification & Development as well as enhance their knowledge and their natural abilities, first you need to have diagnostic tool(s) to help you know exactly where:
-their strengths are, -what are the areas requiring improvement through proper TNA system
It has been found through research that:Some people are natural leaders in what they do. Others may not believe they have inborn skills
Moment of Truth…
There is a proven relationship between the success of the organization and the leadershipskills of its management.
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Profiles CheckPoint 360° competency feedback system is a: multi-rater Feedback process,
provides managers and leaders with an opportunity to receive an evaluation
of their Leadership performance from the people around them – their boss,
their peers, and the people whose work they supervise,
managers can compare the opinions of others with their own perceptions,
positively identify their strengths, and pinpoint the areas of their job
performance that could be improved.
A Leadership Developmental Solution
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
70 Leadership Behaviors
18 Leadership Skill Sets
8 Universal Management
Competencies
It measures…
Grouped in to
Grouped in to
Communication
Leadership
Adaptability
Relationships
Task Management
Production
Development of Others
Personal Development
Listens to Others
Processes Information
Communicates Effectively
Instills Trust
Provides Direction
Delegates Responsibility
Adjusts to Circumstances
Thinks Creatively
Builds Personal Relationships
Facilitates Team Success
Works Efficiently
Works Competently
Takes Action
Achieves Results
Cultivates Individual Talents
Motivates Successfully
Displays Commitment
Seeks Improvement
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
Identify Participants in
the 360
•Being Self, Peers, Subordinates & Boss(es)
Design an awareness
campaign to educate and inform key
stakeholders about the process &
objectives
•Through Email shots, workshops and/or printed material
Participants receive in their
email the invitation to complete the
360 survey
•After they have been registered in Profiles system
Each participant completes a
survey or more
Once a 360 is complete, Profiles
generates reports
•Multiple reports submitted to client with Top Confidentiality
The Process
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Process
Each participant or rater (self, boss, peers and subordinates) will receive in their email the invitation to complete the 360 survey.
The survey consists of 70 highly targeted questions.
Each participant or rater (self, boss, peers and subordinates) completes an evaluation, a process that takes about 20-25 minutes.
All participants are guaranteed anonymity (except for the 'boss' and 'self') and urged to be honest and objective in their responses.
Participants may complete their assignments via the Internet using their Smart Phones, Androids, iPads or any other media.
Results from all participants are compiled into a report that is returned to the manager ('boss') and Self.
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
THE IMPLEMENTATION
Self
Peers Direct
Reports
Boss
The
SEL
F
Manager receive
feedback from the full
circle of people whom
he interacts.
Web Based
Assessment
All input is processed
by Profiles Service
Center.
Survey Information
provided by Peers &
Subordinates is
completely confidential.Others
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
Motivate
Lead by
ExampleInspire
Provide Direction Coaching
Team WorkVision
Success
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
A comparison between how the Manager see himself compared to others participating in his/her evaluation; being Boss, Peers & Direct Reports
The chance to see the Degree of Alignment between the Manager and His/Her current Boss
The chance to read others comments about His/Her Leadership Personality and Ability in addition to inconsistency of perceptions among the raters
Identify Strengths and any Leadership Areas requiring improvement
Develop and embark on a Leadership Individual Development Plan
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
• CheckPoint 360◦ Reports have comprehensive graphs and
charts as well as narrative descriptions of the results to
help the manager read, understand, and effectively use
the data for self-development.
• They have been developed to present complex data in a
meaningful, simple and graphic way.
• They are structured to appeal to all types of users
revealing an increasing level of data page by page.
• The CEO will appreciate the overview given at the
beginning of the report whereas the manager/boss and
individual will need to probe into more detail.
• The report has a special personal growth section that
coaches the manager and helps improve performance in
development areas.
• The CheckPoint 360° Competency Feedback System is an
effective managerial development system that pays big
dividends in improved performance.
>>>Informative High Level Reports
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Checkpoint Management System multiple reports:
1. Individual reportUseful to the manager and the manager's superiors.Describes the manager's skills and competencies.
2. Management reportUseful to the manager and manager's superiors Provides a means of measuring a participant's progress in developing leadership qualities and management skills.
3. Executive OverviewUseful for employee.Compares the feedback from managers with self-reported data.
4. Leadership Charisma Reportprovides two perspectives on your current Leadership Charisma
5. Comparison ReportsProvides a comparative analysis between 2 separate rounds of 360 per Manager to compare previous result with current result
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
0
1
2
3
4
5
Favorable
Zone
3.5 – 4.25
S
S
S
S
SS
S
S
Self’s
Rating AA
A
A
AA
A
A
All Observers
Rating
GAP
>>>Executive Overview
The Norm based
on research
covering 40,000+
Managers
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
Current Rating
1
Never
2
Seldom
3Sometimes
4
Usually
5
Always
Self 3.50
Boss 3.00
Direct 3.00
Peers 2.75
All 2.80
>>>Ratings per Reference Group
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
>>>Development Summary & the IDP
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Individual Development Guide
The most significant development opportunities take place on the job and are totally under the control of the Manager. To begin the process of growth, the Profiles 360 helps the Manager apply the K-S-S Method:
K actions you should KEEP doing, which are things you already do well. KEEP doing them!
S actions you should STOP doing. As you analyzed your Feedback Report, you recognized behaviors that bring negative results - this is an indication of something you should STOP doing.
S actions you should START doing. You have learned things you could be doing to enhance your effectiveness. START doing them at the earliest opportunity. As you add to your knowledge base and acquire ideas for better leadership performance, form the habit of doing them. Make START doing a regular part of your development process.
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
What is the value to Subordinates and Peers?
They will have the opportunity to put forward your perception about their direct supervisor/Peer in a structured and objective manner
They will have the opportunity to add their comments about their Supervisor’s/Peer’s Leadership Skills and Competence level for the purpose of development
By participating in the process of Developing the Skills And Competencies of their supervisor/Peer, they are benefiting directly from the positive impact that the Manager’s development will have over Leading and Empowering the team
In addition to many more…
Sample of an email invitation
Link will take you to your survey page
Ensure that you select your preferred language and then click on the right side button before you click “Continue”
Survey Page
Just follow the screen instructions
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
•Commitment to Process monitoring & action
Senior Management
•Checkpoint process
•Report understanding
•Feedback training
Intro & understanding of
the process
•Take the first Checkpoint
Managers/Leaders
•Review & Feedback
Results delivered
•Match Leaders with organization's vision and strategy
Succession Planning
•Customized program specifications for higher ROI
Training & Coaching
•Comparative report
Second round of
Checkpoint
•Measure progress & identify changes in Leadership skills/competencies
Training & Coaching
(12 to 18 months)
Comparison Analysis between previous and current year
•Progress
•Strategic changes & improvement
Executive Analysis
•Prepares
•Deliver
•Vision, mission, strategy, culture
•Plan for follow-up
DEVELOPMENT OPTIMAL PROCESS
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
360 Technical Specifications:
•Time to Take: 20 - 25 minutes per rater•Administration: Online or Pencil / Paper •Languages: 33+ including Arabic•Report Types: Individual & Organizational Reports•Results Turnaround: Instant upon completion of all raters•Investment Fees: Please ask your sales representative
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
We highly recommend launching an awareness campaign targeting the raters. Campaigns are typically through
emails but would also include face to face workshops with the Selves and the Bosses. The Campaign would include:
What is the 360
What is the objective(s)
What does it measure
What is in it for you as a Self and a Boss
What is in it for the Company
Who will receive the reports
How are the reports going to be used
A typical 360 would involve the participation of:
Self
Boss(es)
Peers
Direct Reports
And in some cases “Others”
Profiles 360 system can accommodate up to 40 people in total
A minimum of two (2) Peers and/or two (2) Direct Reports are required
A maximum of 3 Bosses can be added
A good size 360 would consist of:
Self
1 Boss
4 Peers
4 Direct Reports
There is no ideal number of participants for a good outcome. Never the less, the larger the number of people rating
a Manager the better the results. Although this is true, below are potential challenges:
The amount of time it will take to follow-up with all participants to complete their surveys
Some risk is involved in the selection of the raters. Meaning, a person may end up receiving an invitation to
rate a Manager that he/she has no interaction with; hence cannot rate objectively
The Success Factors