Developing a Sustainable Library IT Environment (CIL 2009)
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Transcript of Developing a Sustainable Library IT Environment (CIL 2009)
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Developing a Sustainable Library IT Environmentor What In The World Were We Thinking?
Oleg Kreymer
Jennie Pu
Watson Library
The Metropolitan Museum of Art
CIL 2009March 30, D104
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We will discuss...
interface design social software implementation staff involvement user expectations IS&T relations integrated library system
examples of unsustainable developmentstrategies for sustainable development
In the areas of…
CIL 2009March 30, D104
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Technology implementation decisions that we make today will affect out Library IT environment for years to come.
(a basic assumption)
CIL 2009March 30, D104
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Sustainable web design● The Case of the Vanished Programmer
● web design by committee
● "special" needs
Solution:
Open Source Content Management Systems● Design and Management templates
● reality check
● Social Software
CIL 2009March 30, D104
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Social Software Advantage community support agile development familiarity:
to patrons to staff
built to be successful it is here to stay Strategies: taking what works and making it work for you thinking backwards: from solution to problem
CIL 2009March 30, D104
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Engaging your peers ● New technology is exciting: harness it. ● Your most valuable resource:your peers. ● Learn by playing.
CIL 2009March 30, D104
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Customize your needs to existing solutions
CIL 2009March 30, D104
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03/25/09
There had to be a better way
Problem: creep of the internal shared drive
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03/25/09
•Comments invite participation by all and build community
Cuts down on email
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Customize your needs to existing solutions
CIL 2009March 30, D104
● Wordpress: Watsinfo (internal blog) & Library
Portal, library instruction guides● Google suite: reference calendar, seating
schedules, registration sheets● Flickr: document ongoing projects, volunteer
directory● IM for quick chats and status
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No more bottlenecks
CIL 2009March 30, D104
● Share responsibility with all staff● No more waiting for changes, such as:
– updating changes to library hours
– highlighting new database● Leadership inevitability
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Shaping user expectations the promise of technology Reality of library technology
Strategies: “lower” patrons' expectations Shape expectations: instruction, outreach Integrate new technology as much as possible
Re-shaping expectations OCLC style:
worldcat.org article search
CIL 2009March 30, D104
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Information Systems... ... and Technology?● working with your IT department
● different priorities● no strategic development
● informal channels of communication● uh... freedom?● leadership opportunity
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our web2.0 timelinethe Library● March 06 – CIL06● September 06 – playing with blogs, flickr, delicious, etc.● March 07 – wordpress as internal CMS● Summer 07 – Museum-wide Web2.0 outreach
the Museum● August 08 – youtube presence● Fall 08 – presence in flickr, facebook, myspace● February 09 – flickr images marketing campaign
DID THE LIBRARY LEAD THE WAY?
PERHAPS, PERHAPS...
CIL 2009March 30, D104
YES WE DID!
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ILS: the elephant in the Server Farm● Integrated Library System as obsolete technology
● customization● data ownership● standards
● ILS must go. Now what?
● Open Library Environment Project
oleproject.org
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Strategies for sustainable library IT development:
● tailor your needs to existing solutions ● educate: yourself, your peers, your patrons● learn by playing● rely on already existing resources● take advantage of your peers● create, reshape user expectations● make partners, not clients● do stuff, be a leader
CIL 2009March 30, D104
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Developing a Sustainable Library IT Environment or What In The World Were We Thinking?
Oleg [email protected]
Jennie [email protected]
Watson LibraryThe Metropolitan Museum
CIL 2009March 30, D104