Tel +27 (0)21 913 3507 | Fax +27 (0)21 913 3187 | Email info@symphonia.net | PO Box 6552, Welgemoed, 7538 | www.symphonia.net Company registration # 2006/029313/07

The third edition of Peter Block’s Flawless Consulting book, comes a decade after the second edition was launched. This third edition encompasses many of the new challenges that consultants face today whilst keeping the tried-and-tested techniques that make this work so popular and so very relevant.

Peter provides many ideas of smarter questions to ask as well as sharing his experiences on how to deal with difficult clients. These are useful tools for both newer consultants who are eager to build strong client relationships, as well as for the seasoned consultants who benefit greatly from Peter’s many years of experience in the field of consulting.

In a fast-moving and ever-changing business world, Flawless Consulting is refreshing because of its focus on authentic human relationships, which are at the heart of our interactions both inside and outside of the workplace.

Flawless Consulting 1 is the interactive workshop developed by ground-breaking author Peter Block. The Flawless Consulting 1: Contracting training course is SABPP*-accredited and carries 4 CPD points.

*The SA Board for People Practices (SABPP) is the Learning and Quality Assurance (LQA) body for HR in South Africa.

Who should attend

HR, L&D, OD, IS, Finance, Procurement, Engineering, Line Management, all Consultants; anyone who is in a position of requiring influence without direct control.

"When you don’t have direct control over people and yet want them to listen to you and heed your advice,

you are face-to-face with the consultant’s dilemma." - Flawless Consulting, page 1-2

Tel +27 (0)21 913 3507 | Fax +27 (0)21 913 3187 | Email info@symphonia.net | PO Box 6552, Welgemoed, 7538 | www.symphonia.net Company registration # 2006/029313/07

The third edition of Peter Block’s Flawless Consulting book, comes a decade after the second edition was launched. This third edition encompasses many of the new challenges that consultants face today whilst keeping the tried-and-tested techniques that make this work so popular and so very relevant.

Peter provides many ideas of smarter questions to ask as well as sharing his experiences on how to deal with difficult clients. These are useful tools for both newer consultants who are eager to build strong client relationships, as well as for the seasoned consultants who benefit greatly from Peter’s many years of experience in the field of consulting.

In a fast-moving and ever-changing business world, Flawless Consulting is refreshing because of its focus on authentic human relationships, which are at the heart of our interactions both inside and outside of the workplace.

Flawless Consulting 1 is the interactive workshop developed by ground-breaking author Peter Block. The Flawless Consulting 1: Contracting training course is SABPP*-accredited and carries 4 CPD points.

*The SA Board for People Practices (SABPP) is the Learning and Quality Assurance (LQA) body for HR in South Africa.

Who should attend

HR, L&D, OD, IS, Finance, Procurement, Engineering, Line Management, all Consultants; anyone who is in a position of requiring influence without direct control.

"When you don’t have direct control over people and yet want them to listen to you and heed your advice,

you are face-to-face with the consultant’s dilemma." - Flawless Consulting, page 1-2

FIND OUT MORE BOOK NOW CALENDAR OF EVENTS

Knysna 15 & 16 November 2016

Venue Madison Manor, Knysna

Time 08:30 – 17:00 (08:00 registration)

Investment ONLY R4,500.00 Excl VAT (Promo Code FC1008) Normal cost R8,850.00 Excl VATEvery participant must have a copy of the “Flawless Consulting” textbook that is available from us or on-line (book price not included in workshop price).

ONCE-OFF

SPECIAL

Knysna

ONCE-OFF

SPECIAL

Knysna

Unleash the talents of leaders and employees. Give them the skills to become more strategic business partners.

Flawless Consulting is skills training that will give individuals the skills to have their expertise used in situations where they have influence, but no direct control.

Bring the proven results of our Flawless Consulting Workshops to your organisation. Provide your employees with the tools they need to deal with resistance from difficult people as well as powerful ways to be more authentic, express wants, give support and disarm objections.

Flawless Consulting 1 is the interactive workshop developed by ground-breaking author Peter Block. The Flawless Consulting 1: Contracting training course is SABPP* - accredited and carries 4 CPD points.

*The SA Board for People Practices (SABPP) is the Learning and

Quality Assurance (LQA) body for HR in South Africa.

The objectives of Flawless Consulting 1 are to develop skills that increase the staff person’s ability to have a strong and positive impact.

Who should attend HR, L&D, OD, IS, Finance, Procurement, Engineering, Line Management, all Consultants; anyone who is in a position of requiring influence without direct control.

DEVELOP YOUR ORGANISATION