Detyens Port Engineers Guide

Detyens Shipyards, Inc.

PORT ENGINEER’S GUIDEA GUIDE TO DETYENS SHIPYARDS AND THE CHARLESTON AREA

CUSTOMER BEFORE COMPANY

EMPLOYEE BEFORE OWNER

FAMILY BEFORE SELF

SAFETY ABOVE ALL

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EYE WASH STATION

Detyens Shipyards, Inc.

MAIN YARD ORIENTATION MAP

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Detyens Shipyards, Inc.1

Welcome to Detyens Shipyards

We put this book together to help you, the customer, under-

stand more about the area in which we are located and the

way we, as a company, do business. Although we have tried

to cover the most important topics, we can’t cover every

eventuality in this small publication. If you have any questions

or need assistance, please contact your Project Manager or

any member of Detyens’ management staff. We will be glad

to answer your questions or help in any way we can.

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PORT ENGINEER’S GUIDE2

SafetyAt Detyens Shipyards we believe that the safety of our employees, customers, sub-contractors and guests is ofutmost importance. In keeping with this philosophy we subscribe to the following:

• All injuries can be prevented.

• Management is responsible for preventing injuries.

• Working safely is a condition of employment.

• All operating exposures can be safeguarded.

• Training employees to work safely is essential.

• Prevention of personal injuries is good business.

We are committed to making all necessary resources available to accomplish these goals. As a self-insured business,safety and loss controls are even more important since we, Detyens, write the checks!

Our Safety Coordinator in the Main Yard is Mike Marshall. Mike is responsible for Safety and First Aid. He is in thework areas throughout the day, checking for safe work habits and helping to upgrade our safety awareness andreports to the Executive Vice-President. Mike’s office and First Aid facility are located on the ground floor ofBuilding 236 (see orientation map located on the inside of the front cover). Mike is the lead in a larger SafetyAwareness Team that includes all employees but is spearheaded by the Project Managers, Ship Superintendents,Department Heads and Trade Supervisors on the job.

Hot work is always a concern for both Detyens and their customers. The inherent nature of repairing ships that arebuilt of steel requires that open flames, sparks, and super-hot molten metals exist in the work place. In order tocontrol this situation, Detyens follows the guidelines established by regulatory bodies and State and Federalstatutes. Certified Marine Chemists check spaces and tanks that are affected by hot work or that are to be enteredby personnel for explosive vapor, oxygen and dangerous gases. The Chemists issue “Safe for Men/Safe for HotWork” certificates which are posted on-site. In addition, the certified “Shipyard Competent Persons” employed byDetyens check these spaces or tanks on a regular basis. Many of these Competent Persons are members of DetyensQuality Assurance group.

Fire safety doesn’t stop there. Detyens has developed a “Firewatch" training booklet that is issued to firewatchpersonnel. This booklet explains the duties of a firewatch and the basics of fire chemistry. This is one more part ofour philosophy that a trained workforce is a safe workforce.

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DSI Organization Chart

LOY STEWART, JR.President

D. LOY STEWARTChairman

RICHARD STOKES Executive VP

PROJECT MANAGERS,SHIP SUPTS. &SHOP HEADS

QUARTERMEN LEADMEN

TRADESMEN

LARRY REYNOLDSVP

Operations

LEO FARYVP/CFO

Treasurer/Secretary

GERALD MOSHERVP

Estimating

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The Detyens Shipyards TeamThe following are short biographies on our DSI management group. We are very proud of the cohesive team that we haveassembled and their very successful track record. Information concerning our Trade Department Heads, Ship Superintendents,Safety and Environmental Representatives is available at your request. Please see Loy Stewart, Jr. or Rick Stokes to requestthis information.

D. LOY STEWART, Chairman of the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8029Mr. Stewart is Owner and Chairman of the Board of Detyens Shipyards, Inc. A graduate of Furman University with aBA in Business, Loy has been with Detyens since 1973 and has served as Personnel Director, Secretary/Treasurer,and President. He is on the Board of Directors of several regional organizations. O�ce – 2nd Floor, Bldg. 236.

LOY STEWART, JR., President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8047Loy, Jr. is the President and handles the day-to-day operation of the corporation. Loy is a graduate of the Mer-chant Marine Academy and has worked in and around the shipyard most of his life. His o�ce is in the Main O�ceBuilding 2nd �oor, Bldg. 236.

RICHARD STOKES, Executive Vice President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8028Rick is Executive Vice President of Detyens Shipyards. Rick has been with the company over twenty years, risingfrom a Machinist through the Supervisory and Superintendent ranks to his present position. O�ce – 2nd �oor,Bldg. 236.

LARRY REYNOLDS, Vice President, Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8658Larry is Vice President of Operations and oversees the Production Department in the Main Yard. Larry was hiredin 1997 as a Project Manager and promoted to Vice President of Operations in October 2004. Having worked inthe ship repair business since 1977, Larry graduated from Norshipco’s apprentice class in 1986 and received aMechanical Engineering degree from Old Dominion in 1986. His o�ce is on the 1st �oor of Bldg. 236.

GERALD MOSHER, Vice President, Estimating . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8031Jerry is Vice President and Chief Estimator. He is a graduate of the University of Rhode Island with a BS in Busi-ness Administration. Jerry has well over twenty years experience in estimating and has been with DSI since 1986.O�ce 2nd �oor, Bldg. 236.

LEO A. FARY, JR., CPA, Vice President, Treasurer/Secretary. . . . . . . . . . . . . . . . . . . 843/308-8578Leo is a graduate of the University of South Carolina with a BS in Business Administration. Prior to joiningDetyens Shipyards in 1997, Leo was in public accounting with Ernst and Young for 10 years. O�ce 2nd �oor,Bldg. 236.

ROY CARAWAY, Purchasing Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8038Roy has been our Purchasing Manager since 1992. Prior to this he was Purchasing Manager for Swygerts Ship-yard in Charleston for 14 years. He has an extensive background in purchasing, warehousing and tool room man-agement. O�ce is in the Warehouse in Bldg. 236.

JIMMY LAMB, Planning/Scheduling Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8054Prior to joining the Detyens ranks in 2008, Jimmy was Director of Manufacturing for a company in the government MRAP Program. Before that he worked in several manufacturing facilities around the country consulting with them on production planning and scheduling, material resource planning and logistics. His O�ce is on the 2nd �oor of Bldg. 236.

PETER BROWNE, Senior Estimator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8032Peter started at Todd Shipyards as a Junior Estimator, later moving to Tampa Shipyards where he became SeniorEstimator and Supervisor of the Estimating Department. Peter has been with Detyens since 1995. His o�ce is onthe 2nd �oor of Bldg. 236.

KEN RICHARDSON, Contracts Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8571Ken negotiates and administers all Government Contracts. Prior to joining Detyens, he was Director of Contracts

Leonard came to Detyens after a 20 Years service in the US Navy as a Submarine Repair Technician Warrant O�cer, Has served in various Supervisory positions at Detyens prior to Assignment As Quality Assurance Manager in 2009. 30+ years Ship repair and maintenance experience, his o�ce is located on the ground �oor of Bld 236.

with the O�ce of Supervisor of Shipbuilding Conversion and Repair in Charleston where he held an unlimitedwarrant. He has over 25 years of Government Contract experience. His o�ce is on the 2nd �oor of Bldg. 236.

LEONARD RUTLAND, Quality Assurance Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843/308-8056


Important Phone and Fax Numbers_________________________ Telephone number in your office

_________________________ FAX number in your office

_________________________ Your Long Distance Access number

_________________________ Ship Superintendent’s cellular

_________________________ Ship Superintendent’s office number

_________________________ Ship Superintendent’s cellular

_________________________ Asst. Superintendent’s cellular

_________________________ Asst. Superintendent’s office number

_________________________ Asst. Superintendent’s cellular number

308-(8057) Yard Superintendent’s FAX

554-4092 “F” Gate guard shack (Security)

308-(8020) Mike Marshall (Safety and Medical)

747-5588 Badging Office

308-(8029) D. Loy Stewart (Chairman of the Board)

308-(8047) Loy Stewart, Jr. (President)

308-(8028) Richard Stokes (Executive V.P.)

308-(8658) Larry Reynolds (V.P. Operations)

308-(8031) Gerald Mosher (V.P. Estimating)

308-(8032) Peter Browne (Senior Estimator)

746-(1603) Bradley Kerr (Customer Relations)

843-200-7914 Duty Supervisor (24/7 Shipyard Emergency Personnel)

9-911 Emergency (Police, Fire, Ambulance)

• In case of emergency, please try to contact your Ship Superintendent or the Shipyard Operator (‘0’) first. Otherwise dial ‘9’,then ‘911’.

• Four digit numbers in parentheses (8020, 8046, etc.) are extension numbers which can be dialed within the shipyard.

• Dial ‘9’ to access an outside line.

• To dial a long distance number, dial ‘7’, then ‘1’, the area code, and the local telephone number. When phone makes severalshort beeps, key in your Long Distance Access code.

• To dial a toll-free number (1-800 or 1-888) dial ‘9’, then ‘1’, ‘800 or ‘888’, local number. When phone makes several short beeps, key in your Long Distance Access code.

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Welcome to Detyens Shipyards Main Yard located on the Cooper River in North Charleston, SouthCarolina. We are proud of our Company and the area in which it is located. This booklet was puttogether to make your stay in our shipyard and the Charleston area easier. If there is something orsomeplace for which you would like additional information, please ask your Project Manager orany member of our Company’s staff.

Detyens has been repairing and converting commercial and military vessels since it’s beginningsin 1961. We have a wide variety of experience on vessels ranging from tugs and barges to tankers,bulkers, car carriers, container ships and cruise ships. This experience allows us to deliver yourship in first-class condition, on time, and ready to meet your commitments.

Just a Little HistoryIn 1902, President Theodore Roosevelt toured an area north of the city on the Cooper River that was to become

the Charleston Navy Yard. The construction of the first drydock was started that year and the first ship was

docked in 1909. During the next 90 years, the Charleston Navy Yard would be an important part of both

Charleston and the U. S. Navy. Serving the nation through two World Wars and the Korean and Vietnam Con-

flicts, the yard built hundreds of ships during the war years and repaired and converted hundreds more.

Although the yard had docked submarines as far back as 1911, the ‘60’s saw the Charleston Navy Yard become

a repair facility for nuclear submarines.

Detyens Shipyards, Inc. was founded in 1961 by William J. Detyens, a former member of the Merchant Marine

Service and the Army Transportation Corps. Retiring in 1982, Mr. Detyens sold the yard located in Mt. Pleas-

ant, South Carolina, to a small group of employees which included his son-in-law and the yard’s current owner,

D. Loy Stewart. With US Navy and Government work providing the majority of its business, the yard opened a

second location on Shipyard Creek in North Charleston and added a floating drydock to accommodate the

Navy’s new “Perry” class FFG’s.

In 1993 Detyens Shipyards was dealt a major blow when the Defense Department’s Base Realignment and Clo-

sure (BRAC) Commission announced the closure of the Naval Station Charleston; effectively eliminating the

source of over 70% of the yards work. However, also scheduled for closure was the Charleston Naval Shipyard,

and in 1996, Detyens Shipyards was able to secure a long term lease of the former Naval Shipyard, including

its three large graving docks. This well equipped, larger facility has allowed the yard to expand into new mar-

kets and to grow and replace the business lost with the base closure. Soon after the move into the new facility,

the Shipyard Creek site was closed and the floating dock moved to the Wando yard.

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The Main Yard headquarters is now located in Building 236 in the former Navy Yard. Our purchasing, account-

ing, estimating, and shipping and receiving departments handle the needs of both yards from this location. The

sources of our work have become more diversified, with the largest segment being commercial. We continue to

do government work, although now it is primarily with Military Sealift Command (MSC) and Foreign Military

Sales (FMS) rather than the US Navy.

In October of 2004, D. Loy Stewart turned the management of the yard over to the next generation when his son,

Loy Stewart Jr., became president of Detyens Shipyards, Inc. Loy Stewart Sr. continues in his new capacity as

Chairman of the Board and sole shareholder of the Company.

Loy Jr. is a 1991 graduate of the U.S. Merchant Marine Academy at Kings Point where he earned a degree in

Marine Engineering. After several months sailing on the Sealift Atlantic, Loy began working at Detyens as a Ship

Superintendent and coordinated work on numerous commercial and government contracts.

Detyens has developed into an important player in the very competitive commercial ship repair and conversion

business. We welcome you to our yard and hope that you too will become a repeat customer and part of our

ongoing history of success.

General Information About the AreaDINING

• We will provide soft drinks, bottled water and light snacks in the Port Engineer’s offices. Please contact your Ship

Superintendent if you need anything else.

• There are Vending Machines located at the mouth of Dry Dock #1, in Building 80, and in Building 236. (Seeorientation map on the inside front cover.)

• On Monday through Friday there are vendors located between Building 80 and Dry Dock #2, at the head of

Drydock #1, and also just outside “F” gate with hot and cold lunches between 11:45 and 12:30.

• If you drive out of the Shipyard complex on McMillan Avenue, you will find a McDonalds, Taco Bell, Kentucky

Fried Chicken and Ming Gardens Chinese Restaurant (see map 2).

• If you turn right on Rivers Avenue and drive north, there are dozens of fast food and full service restaurants to

meet most needs.

• If you would prefer a first class restaurant for your evening dining, please contact

Bradley Kerr @ (843)-991-2626.

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BANKING

Just outside the Shipyard Complex Main Gate, on the left, is the “Shipyard” branch of the South Carolina FederalCredit Union (see map 2). (797-8300)

If you turn right on Rivers Avenue and drive north, there are many banking institutions on both sides of the road.These include:

• Branch Bank and Trust (BB&T) – (720-5190)• South Carolina Federal Credit Union – (797-8300)• Wachovia – (572-2600)

Please contact your Project Manager or a member of our staff if you require banking assistance.

GROCERY STORE AND DRUG STORE

There are Bilo, Publix and Piggly Wiggly Grocery stores located on Sam Rittenberg Blvd. At the intersection ofRivers and Cosgrove, turn right and continue over the Ashley River until you see stores on your left and right.They carry a variety of canned, frozen and fresh foods and miscellaneous food related items. They also carry beerand wine.

Walgreen’s Drug Store is located north on Rivers Ave., on the right side.

SHOPPING

There are literally hundreds of stores on North Rivers Avenue selling clothing, shoes, computers, automobiles, drygoods, books, video tapes, camera equipment and film, etc. The following is a list of major stores (see map 1):

Store Name Location Products

Office Depot North on the right Office and Computer supplies

Tanger Outlet Center From Rivers North and Right Variety of outlet stores SAM’s Club and Wal-Mart on W. Montague then Right Variety of hard goods and food

on International Blvd. (Sam’s Club requires Membership, ask your ShipSup)

Wal-Mart North on the right Variety of hard goods

K-Mart Superstore North on the left Variety of hard goods and food

Northwoods Shopping Mall North on the left Large shopping mall with dozens of storessuch as Sears, J.C. Penneys, Dillards, etc.

Office Max North on the right Office and Computer supplies

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RESTAURANTS

High End Downtown Charleston Restaurants

82 Queen 82 Queen Street, Charleston, SC 29401 843-723-7591

39 Rue de Jean 39 John Street, Charleston, SC 29403 843-722-8881

Cintra 16 North Market Street, Charleston, SC 29401 843-377-1090

Carolina's 10 Exchange Street, Charleston, SC 29401 843-724-3800

Slightly North of Broad 192 East Bay Street, Charleston, SC 29401 843-723-3424

Magnolias 185 E. Bay Street, Charleston, SC 29401 843-577-7771

McCradys 2 Unity Alley, Charleston, SC 29401 843-577-0025

The Boathouse on East Bay 549 East Bay Street, Charleston, SC 29401 843-577-7171

High End Mt. Pleasant Restaurants

J Bistro 819 Coleman Blvd., Mt. Pleasant, SC 29464 843-971-7778

Old Village Post House 101 Pitt Street, Mt. Pleasant, SC 29464 843-388-8935

Mid Range Charleston Area Restaurants

The Kickin Chicken 337 King Street, Charleston, SC 29401 843-805-8020

Vickerys 15 Beaufain Street, Charleston, SC 29401 843-577-5300

Sticky Fingers 235 Meeting Street, Charleston, SC 29401 843-853-7427

Sunfire Grill and Bistro 1090 Sam Rittenberg Blvd., Charleston, SC 29407 843-766-0223

Hominy Grill 207 Rutledge Avenue, Charleston, SC 29403 843-937-0930

TBonz Gill and Grill 1668 Olde Towne Road, Charleston, SC 29407 843-556-2478

Mid Range Mt. Pleasant Restaurants

Water’s Edge 1407 Shrimpboat Lane, Mt. Pleasant, SC 29464 843-884-4074

R.B.’s Seafood Restaurant 97 Church Street, Mt. Pleasant, SC 29464 843-881-0466

Shem Creek Bar & Grill 508 Mill Street, Mt. Pleasant, SC 29464 843-884-8102

The Kickin Chicken 1119 Johnnie Dodds Blvd., Mt. Pleasant, SC 29464 843-881-8734thekickinchicken.com

Mustard Seed Restaurant 1220 Ben Sawyer Blvd., Mt. Pleasant, SC 29464 843-849-0050

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HOTELS

Historic Downtown Charleston Bed & Breakfast Rates

Fulton Lane Inn 202 King Street Ph# 843-720-2600 DSI Corporate Rate(Non-Smoking Facility) Charleston, SC 29401 Fax# 843-720-2688 $89 - weekdays

$110 - weekends

Kings Courtyard Inn 198 King Street Ph# 843-723-7000Charleston, SC 29401 Fax# 843-845-6119

Victoria House Inn 208 King Street Ph# 843-720-2944Charleston, SC 29401 Fax# 843-933-5464

Hotels Downtown Rates

Charleston Place 205 Meeting Street Ph# 843-722-4900Charleston, SC 29401

Embassy Suites 337 Meeting Street Ph# 843-723-6900Charleston, SC 29403

Francis Marion Hotel 387 King Street Ph# 843-722-0600 Approx. $109 – Charleston, SC 29403 Fax# 843-723-4633 weekdays

Residence Inn 90 Ripley Point Drive Ph# 843-571-7979Charleston, SC 29407 Fax# 843-571-7993

Springhill Suites 98 Ripley Point Drive Ph# 843-571-1711Charleston, SC 29407

North Area Hotels Rates

Sheraton North 4770 Goer Drive Ph# 843-747-1900 Approx. $99 – Charleston Hotel N. Charleston, SC 29406 Fax# 843-744-6108 weekdays

Radisson Inn 5991 Rivers Avenue Ph# 843-744-2501 DSI Corporate RateCharleston Airport N. Charleston, SC 29406 Fax# 843-744-2501 Ext. 11 $79.20 - weekdays

Quality Suites 5225 N. Arco Lane Ph# 843-747-7300N. Charleston, SC 29418 Fax# 843-747-6324

Toll Free (800) 228-5151

Wingate Inn 5219 N. Arco Lane Ph# 843-308-9666N. Charleston, SC 29418 Fax# 843-308-9661

Embassy Suites 5055 International Blvd. Ph# 843-747-1882 $99/nightN. Charleston, SC 29418 Fax# 843-747-1895

Sleep Inn Charleston 7435 Northside Drive Ph# 843-572-8400North N. Charleston, SC 29420 Fax# 843-572-5475

Ramada Inn 2934 W. Montague Avenue Ph# 843-744-8281N. Charleston, SC 29418 Fax# 843-744-6230

Residence Inn Charleston Convention Center Ph# 843-266-34345035 International Blvd.Charleston, SC 29418

Courtyard by Marriott 2415 Mall Drive Ph# 843-747-9122N. Charleston, SC 29406

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West Ashley Hotels Rates

Residence Inn 90 Ripley Point Drive Ph# 843-571-7979Charleston, SC 29407 Fax# 843-571-7993

Springhill Suites 98 Ripley Point Drive Ph# 843-571-1711Charleston, SC 29407

Mt. Pleasant Hotels Rates

Hilton Charleston 20 Patriots Point Road 843-856-0028 From a low of $95 Harbor Resort Mount Pleasant, SC 29464 to a high of $155 & Marina From a low of $300

to a high of $370Quality Inn & Suites 196 Patriots Point Road 843-856-8817Patriots Point Mount Pleasant, SC 29464

Shem Creek Inn 1401 Shrimpboat Lane 843-881-1000Mount Pleasant, SC 29464

Extended Stay 304 Wingo Way 843-884-4453Mt. Pleasant Mount Pleasant, SC 29464

Holiday Inn Patriots 250 Johnnie Dodds Blvd. 843-884-6000Point Charleston/Mt.P Mount Pleasant, SC 29464

Sleep Inn Mt. Pleasant 299 Wingo Way 843-856-5000Mount Pleasant, SC 29464

Red Roof Inn Charleston 301 Johnnie Dodds Blvd. 843-884-1411Mt. Pleasant Mount Pleasant, SC 29464

Charleston Days Inn 261 Johnnie Dodds Blvd. 843-881-1800Patriots Point Georgetown Exit

Mount Pleasant, SC 29464

MOVIES

North Charleston Cinema Ten – across Rivers Ave. from Northwoods MallNorthwood Cinema – Northwoods Mall on Rivers Ave.Regal Cinema – Mall Drive off I-26 West

CAR RENTAL

Detyens has found that Thrifty Car Rental located near the Charleston Airport has good pricing and service. Theycan be reached 1-800-367-2277.

Avis, Hertz, Dollar, etc. are also located at or near the airport.

Company Local # Local Address 800 Number

Thrifty 552-7531 Charleston Int’l Airport 800-367-2277Alamo 767-4417 Charleston Int’l Airport 800-327-9633Avis No local # Charleston Int’l Airport 800-831-2847Enterprise 767-5460 Charleston Int’l Airport 800-325-8007Hertz 767-4552 Charleston Int’l Airport 800-654-3131National 767-4557 Charleston Int’l Airport 800-227-7368

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AIR TRAVEL/RESERVATIONS

Detyens uses Travel Management for booking airplane reservations, out-of-Charleston hotel/motel rooms, car rental, etc.

• Airport office: 760-1400 (phone), 760-1444 (fax) ask for Kim Cave or Susan Weithman.

MARITIME MINISTRY OUTREACH

NATIONAL

The Seaman’s Church Institute North American Maritime Ministry Association241 Water St. NY, NY 10038 3257 Post Road212-349-9090 Warrick, RI 02886www.seamenschurch.org 401-739-5257

www.maritimeministry.org

LOCAL

Charleston Port & Seafare Society126 Coming StreetCharleston, SC 29403843-722-7345

SHIP CHANDLERS

Company Phone/Fax Address

Alfa Supply 843-747-5111 (P) 5912 Campbell Street843-747-6787 (F) Hanahan, SC

Coleman Supply Southern Marine 843-722-7614 (P) 989 Morrison DriveCharleston, SC

REGULATORY BODIES

Regulatory Surveyor Phone/Fax Location

American Bureau of Shipping (ABS) Frank Jacobsen 843-566-9500 (P) Detyens Shipyards843-566-1417 (F) Bldg. 247

United States Coast Guard (USCG) Scott Thurber 843-308-8123 (P) Detyens Shipyards843-308-8124 (F) Bldg. 247

Germanischer Lloyd (Representing) Daniel W. Woods 904-353-0828 (P) Jacksonville, FL(Intramarine, Inc) 904-353-1103 (F)

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Trident M

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TangerO

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MAP #1

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DOWNTOWN MAP

MAP #2

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How We Do BusinessAt Detyens Shipyards we try to keep things as simple as possible. In order to keep things consistent, we followa written process known as the “Job Protocol” which defines the steps to managing a ship repair or conversionproject. The following information is based on the Protocol.

During the bidding process the link between your company and Detyens was our estimators. Upon notification thatwe were the successful bidder, a meeting was held involving the project estimator and managers from the variousdepartments within DSI. At this meeting each work item was reviewed in order to accurately define the scope ofwork, responsibilities, and schedules. By the end of the meeting, a definitive plan of action was finalized and thelead on the project was turned over to the Project Manager. The Project Manager then gathered his productionsupervision team and met with them to go through a similar process, but at a much more detailed level. By the timeyour vessel arrives at the shipyard, as much pre-planning, ordering and pre-fabrication has been accomplished asthe information available will allow.

All Detyens customers have access to the Chairman of the Board down to a laborer on the job. Detyens has anopen door policy and we encourage Port Engineers to become part of the solution rather than part of the problem.

Your direct link with Detyens Shipyards is your Project Manager. He is on “the deck plates,” leading his team witha goal of producing quality work in a timely manner. The Project Manager will meet with you daily to inform youof our progress, turn in “condition reports,” help define newly emergent work and assist with the daily problemsinherent in ship repair. He will act as interface with all other departments at Detyens. Please understand that we arenot trying to isolate you from Detyens, but rather to give you a single point of contact to simplify everyone’s job.The Project Manager reports directly to the Profit Center Manager (yard superintendent), meeting with him on adaily basis. The Profit Center Manager will check with you often to discuss your job. If you have any problems orsuggestions, please let him know.

As an added incentive to perform, we offer a bonus to our hourly skilled employees based on two criteria. First, didthe ship meet its published completion date? Second, was the Port Engineer satisfied with the project and wouldthey recommend to the vessel owners that Detyens be used on the next repair availability?

There is a questionnaire that your Project Manager will request you to complete and return at the end of the job. Weask that you give serious thought to your answers and provide suggestions that could improve our service. We area service organization and the best way we can judge the quality of our service is by the level of satisfaction of ourcustomer representative, you, the Port Engineer.

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Detyens Shipyards, Inc.Port Engineer Job Rating Questionnaire

We at Detyens Shipyards, Inc. are always concerned that we are delivering quality results to our customers. As the Port Engineer,we believe that you are in the best position to provide us with objective feedback on our performance. We would appreciateyou taking the time to fill out this short questionnaire and adding any comments you believe would be appropriate. Part ofthe performance compensation plan for our mechanics is based upon your satisfaction/dissatisfaction with the job just com-pleted, so your care in filling this out is appreciated by everyone. 1 = Poor to 5 = Excellent.

1. Cleanliness of the facility: 1 2 3 4 5

2. Cleanliness of your office: 1 2 3 4 5

3. Responsiveness of the Ship Superintendent: 1 2 3 4 5

4. Responsiveness of Department Management: 1 2 3 4 5

5. Responsiveness of Deckplate supervision: 1 2 3 4 5

6. Responsiveness of Corporate personnel: 1 2 3 4 5

7. Quality of communication(s) with DSI personnel: 1 2 3 4 5

8. Quality of workmanship on the vessel: 1 2 3 4 5

9. Adherence to schedules and deadlines: 1 2 3 4 5

10. Timeliness of Job Cost Information (if required): 1 2 3 4 5

WOULD YOU RECOMMEND DSI IN THE FUTURE? Yes No

Comments:

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

Port Engineer __________________________________

Vessel Name __________________________________

Date ________________________________________

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Detyens Port Engineers Guide

Documents

Transcript of Detyens Port Engineers Guide