Design Thinking & Lean Product Development •How to Identify a Real Problem That’s Worth Solving...

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Design Thinking & Lean Product Development •How to Identify a Real Problem That’s Worth Solving

Transcript of Design Thinking & Lean Product Development •How to Identify a Real Problem That’s Worth Solving...

Design Thinking & Lean Product Development

•How to Identify a Real Problem That’s Worth Solving

Ryan Allen@ryanallen_com

Design is about solving real problems.

Ryan Allen@ryanallen_com

What do you mean by "real problem"?

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So how do we identify a root cause of our users’ problem?

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The Toddler Method!

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The 5 Whys by Sakichi Toyoda for the Toyota Motor Corporation during

the evolution of its lean manufacturing methodologies.

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I’ve got problems.

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We’ve got problems.

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Perceived Problem:I have too much stress.

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1. Why do I have too much stress?

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1. Why do I have too much stress?Because I have too many stressful thoughts.

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2. Why do I have too many stressful thoughts?

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2. Why do I have too many stressful thoughts?

Because I can not calm stressful thoughts.

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3. Why am I unable to calm stressful thoughts?

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3. Why am I unable to calm stressful thoughts?

Because I do not practice calming stressful thoughts.

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4. Why do I not practice calming stressful thoughts?

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4. Why do I not practice calmingstressful thoughts?

Because I don’t have a process for calming stressful thoughts.

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Problem Definition:To enable the user to calm their mind in an effort to reduce their

stress.

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5. Why do I not have a process to stop stressful thoughts?

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5. Why do I not have a process to stop stressful thoughts?

Because I'm not aware of myself enough to know I need one.

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Real Problem Definition:To enable the user to become more aware of their true self in an effort to calm their mind and reduce their

stress.

Ryan Allen@ryanallen_com

@ryanallen_com