Defining the UK information worker: the CILIP/ARA Workforce Mapping Project
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Transcript of Defining the UK information worker: the CILIP/ARA Workforce Mapping Project
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Defining the UK information workerThe CILIP/ARA Workforce Mapping Project
Dr Hazel Hall
McMaster Library Symposium
Hamilton, Canada, 15th August 2017
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http://hazelhall.org
Slides on SlideShare at http://slideshare.net/hazelhall
@hazelh
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Mirifici Logarithmorum Canonis Descriptio (1614)
John Napier 1550-1617
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CILIP/ARA Workforce Mapping Project
‘To enhance understanding of the nation’s workforce in Library, Archives, Records, Information Management, Knowledge Management and related professional roles.’
‘To enhance understanding of the nation’s workforce in Library, Archives, Records, Information Management, Knowledge Management and related professional roles.’
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CILIP/ARA Workforce Mapping Project
https://www.cilip.org.uk/about/projects-reviews/workforce-mapping
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The team
Hall Irving Ryan Raeside Dutton Chen
Centre for Social Informatics Employment Research Institute
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The team
Hall Irving Ryan
Centre for Social Informatics
• LIS qualified• LIS research track record• Prior work on domain theme• CILIP consultancy experience• Publishing expertise
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The team
Raeside Dutton Chen
• Track record of research on labour force composition and characteristics
• Experts in quantitative methods
Employment Research Institute
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1. Scale
2. Antecedents
3. Scope of information work
4. Levels of penetration
An ‘ambitious’ project
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August 2014 to January 2015
•Scoping literature review• Prior studies• Methods
•Statistical analysis: UK Labour Force Survey • Initial estimates workforce size• Anticipated survey penetration levels
Project phase 1
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February 2015 to October 2015
•February 2015• Survey development/piloting and comms planning
•March-April 2015• Data collection: (1) demographics; (2) qualifications
and professional memberships; (3) diversity
•May-October 2015• Data preparation, analysis, and report writing
Project phase 2
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9,103 usable survey responses
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Main findings
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86,376 information professionals
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86,376 information professionals
21.6%
12.6%
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86,376 information professionals
59.4% in libraries
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England
Majority of workforce: 78.4%• London: 22.6%• South East: 19.4%
Higher proportion of staff in senior roles: 8%• Wales: 7.5%• Scotland: 7.3%• Northern Ireland: 3%
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Highly qualified workforce
57.2% hold professional qualifications(53.6% hold professional memberships)57.2% hold professional qualifications(53.6% hold professional memberships)
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Pay
•‘Well paid’: 50%+ paid above national average salary (but highly qualified workforce, some long service and low pay) •No association between level of pay and care-giving•No association between level of pay and long-term health issues
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Higher earners
•Men•Professionally qualified•Members of professional bodies
•IM/KM/RM•Commerce, business, higher education, national libraries, & law
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A workforce dominated by women
Women
Men
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But...
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Age and ethnicity
•An ageing workforce• 55.3% 45+ • UK workforce in general: 41.1%
•Low ethnic diversity• 96.7% identified as ‘white’ • UK workforce in general: 87.5%
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Impact
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Launch event
•24th November 2015•London•Media coverage
https://hazelhall.org/2015/12/02/who-is-the-typical-uk-information-worker-headline-findings-of-the-cilipara-workforce-mapping-project/
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http://www.thebookseller.com/news/report-highlights-lack-diversity-library-workers-317381
http://www.thebookseller.com/news/report-highlights-lack-diversity-library-workers-317381
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https://www.gov.uk/government/publications/libraries-deliver-ambition-for-public-libraries-in-england-2016-to-2021/libraries-deliver-ambition-for-public-libraries-in-england-2016-to-2021
Impact: policy development at ‘national’ level
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Public library skills strategy
•March 2016•DCMS commitment•Direct reference to project (section 6.8)
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https://www.gov.uk/government/publications/libraries-taskforce-six-month-progress-report-october-2016-march-2017/six-month-progress-report-october-2016-march-2017
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https://www.cilip.org.uk/sites/default/files/media/document/2017/public_library_skills_strategy_2017-2030.pdf
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Impact: inspiration for further research
http://dagda.shef.ac.uk/dispub/dissertations/2015-16/External/Sarah_Arkle.pdf
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Impact: ‘internal’ policy development (CILIP)
It is really useful [to have] a credible data source [that] we can use in the development of policy, position statements and advocacy with stakeholders.
It is really useful [to have] a credible data source [that] we can use in the development of policy, position statements and advocacy with stakeholders.
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We have used the extrapolation for the estimated size of the workforce to inform
our Business Plan and targets for growth over
the next few years.
We have used the extrapolation for the estimated size of the workforce to inform
our Business Plan and targets for growth over
the next few years.
https://www.cilip.org.uk/sites/default/files/documents/cilip_action_plan_2016_2020.pdf
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Impact: marketing general (CILIP)
[We have] incorporated elements of the Workforce Mapping data into the
standard CILIP PowerPoint slide deck that is used by the staff and Presidential Team for talks.
[We have] incorporated elements of the Workforce Mapping data into the
standard CILIP PowerPoint slide deck that is used by the staff and Presidential Team for talks.
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https://www.slideshare.net/CILIP/data-insight-evidencebased-decisionmaking
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https://www.bruynzeel.co.uk/cilip-rare-books-and-special-collections-group-conference-2016/
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Impact: marketing membership (CILIP)
https://leonslibraryblog.com/category/cilip-membership/
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[It] enabled us to develop the new membership model and is being used as a baseline for our sales and marketing activities…The team [has] been looking for trends in particular regions/sectors and using this as a way of targeting
groups of professionals.
[It] enabled us to develop the new membership model and is being used as a baseline for our sales and marketing activities…The team [has] been looking for trends in particular regions/sectors and using this as a way of targeting
groups of professionals.
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Impact: marketing qualifications (CILIP)
We’ve started to use it to assess the profile of
different regions to assess where we should market
qualifications.
We’ve started to use it to assess the profile of
different regions to assess where we should market
qualifications.
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Impact: skills (CILIP)
We will be using it as part of our Workforce Development Strategy… enabling the
development of provision to meet the needs of the entire workforce.
We will be using it as part of our Workforce Development Strategy… enabling the
development of provision to meet the needs of the entire workforce.
We’ve also been able to use the outcomes to
inform our Public Library Skills Strategy.
We’ve also been able to use the outcomes to
inform our Public Library Skills Strategy.
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https://www.cilip.org.uk/research/topics/equalities/cilip-board-presidential-team-declaration-equalities-diversity-inclusion
The Workforce Mapping data also
lies at the heart of the priorities set in the CILIP Diversity and
Equalities Action Plan.
The Workforce Mapping data also
lies at the heart of the priorities set in the CILIP Diversity and
Equalities Action Plan.
Impact: equality and diversity (CILIP)
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https://www.cilip.org.uk/research/topics/equalities/cilip-board-presidential-team-declaration-equalities-diversity-inclusion
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[T]he impact of the Workforce Mapping project on our work and strategic direction has been pretty fundamental. In the face of a real paucity of evidence, we frequently have recourse to it to guide our decisions. We are now in the process of setting out a Performance Management framework through which we hope to build on this dataset in future.
[T]he impact of the Workforce Mapping project on our work and strategic direction has been pretty fundamental. In the face of a real paucity of evidence, we frequently have recourse to it to guide our decisions. We are now in the process of setting out a Performance Management framework through which we hope to build on this dataset in future.
To conclude
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Find out more
http://www.napier.ac.uk/~/media/worktribe/output-364676/mapping-the-uk-information-workforce-in-the-library-archives-records-information-management.pdf
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Contact Hazel Hall
•@hazel•http://hazelhall.org•http://slideshare.net/hazelhall
•[email protected]•+44 (0)131 455 2760
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Defining the UK information workerThe CILIP/ARA Workforce Mapping Project
Dr Hazel Hall
McMaster Library Symposium
Hamilton, Canada, 15th August 2017