Defense Communities

The Magazine of MiliTary housing, lodging & lifesTyles

DefensecommunitiesMARCH/APRIL 2012 www.phma.com

Flooring—what’s new underfoot page 45

Building community in privatized housing page 51

The PHMA story, then to now page 53

Leading byLearning

Military housing professionals find insight and information at PDS XXIV.

CONTENTS

2 Defense Communities

FEATURES

50 A Winning Cycle Bases are finding that bicycle storage lockers promote alterna-tive transportation while they encourage fitness. By Susan Hartger

51 It’s All About the People Using social media and other programs in privatized housing keeps everyone involved—and no one is alone. By Andrea Theil

26 A Service-by-Service Look at Military Housing Senior Enlisted Leaders brought updates and heartfelt thanks to PDS attendees. By Melissa Cooper

28 Doing More with Less We can all make time for the important things in life if we choose to, says this courageous double amputee, the keynote speaker at PDS XXIV. When we recognize that through risk comes opportunity, we can take back control of our lives. By Warren Macdonald

Service Days

30 Army

34 Navy

37 Marine Corps

39 Air Force

41 Coast Guard

51

Additional Coverage

10 PHMA and Service Awards

33 Teeing Off for Wounded Warriors

42 RCI 2011 Project Award Winners

SPECIAL SECTION:

PDS XXIV IN REVIEW

45 Beyond the Surface Aesthetics, comfort, sustainability, durability—added together, features like these result in flooring that enhances commercial and residential spaces alike. By Wanda Dunaway

47 Who’s Laughing Now? New advances make carpet tile more dura-ble, environmentally friendly, economical, and easier to replace than ever. By Esther Perman

mARCH | APRiL 2012 3

A Publication of the Pro fes sion al Hous ing Man age ment Association

Publishing Offices Stratton Publishing & Mar ket ing Inc.

5285 Shawnee Road, Suite 510 Alexandria, VA 22312-2334

703/914-9200; fax 703/914-6777 [email protected]

Advertising Sales Manager Alison Bashian

Stratton Publishing & Marketing Inc. 800/335-7500; fax 440/232-0398 [email protected]

Editorial Office 544 Windspirit Circle, Prescott, AZ 86303

928/771-9826 phmadefensecommunities@

earthlink.net

PHMA Office 154 Fort Evans Road, NE, Leesburg, VA 20176

703/771-1888; fax 703/771-0299 [email protected]

www.phma.com

Executive Director Jon R. Moore

Defense Communities (ISSN #1088-9000 USPS #004-502) is pub lished bi month ly by Stratton Pub lish ing & Mar ket ing Inc., 5285 Shawnee Road, Suite 510, Alexandria, VA 22312-2334, for the Pro fes sion al Hous ing Man age ment As so ci a tion, 154 Fort Evans Road, NE, Leesburg, VA 20176. PHMA mem bers re ceive this pub li ca tion at the an nu al sub scrip tion rate of $30.

Nonmembers’ annual sub scrip tion rate is $100. Send sub-scription re quests to Defense Communities at PHMA. Periodi-cals post age paid at Leesburg, VA, and ad di tion al mail ing offices.

Defense Communities, ©2012, Pro fes sion al Hous ing Management As so ci a tion. All rights re served. All con tents of this pub li ca tion are pro tect ed by copy right; how ev er, they may be re pro duced in whole or in part with prior ap prov al of the publisher. Prior to photocopying items for educational classroom, internal, or personal use, or to request rights to republish an article, please request re print permission from Editor, Defense Communities, phmadefensecommunities@ earthlink.net.

Unless otherwise stated, ar ti cles and ed i to ri als express the views of their au thors and not nec es sar i ly those of PHMA, the editors, or the pub lish er. An nounce ments and ad ver-tise ments in this pub li ca tion for prod ucts and ser vic es do not im ply the en dorse ment of PHMA or any of its members or staff.

Postmaster: Send subscription/address changes to: Defense Communities, 154 Fort Evans Road, NE, Leesburg, VA 20176 or e-mail: [email protected].

Publisher

Editor

Managing Editor

Production Assoc.

Art Director

Debra J. StrattonBirgitt SeymourSally ZakariyaChristine UmbrellJanelle Welch

Defense Communities magazine is designed to keep those who operate and manage the whole spectrum of military housing and facilities maintenance informed on the industry’s latest technology, prod-ucts, and services. It provides a forum for members to share les-sons learned, news and events, and training opportunities and updates.

The Magazine of MiliTary housing, lodging & lifesTyles

DefensecommunitiesDefensecommunitiesMarch/April 2012 u Volume 23, Number 2 u www.phma.com

Please send your articles for Defense Communities to

Birgitt Seymour at [email protected].

NEXT EDITORIAL DEADLINES:May/June: March 20 July/August: May 11

DEPARTMENTS 4 President’s Message

PHMA President Del Eulberg explains changes and reduc-tions in the Defense budget.

6 OSD Perspective Bob Helwig, DOD Deputy Director for Privatization, takes a long-term look at the future of privatized military housing.

36 In Memoriam: Alan Bergo

58 Chapter News The Western Caribbean was the site of the Cabrillo Chapter’s annual meeting and cruise.

59 Military Marketplace The go-to source for prod-ucts and services designed for the military housing and lodging industry.

61 Advertising Index

62 PHMA Corporate Sustaining Members

53 The Life and Times of PHMA From its earliest days in the 1970s, PHMA has grown into a proactive partner with military housing leaders. By H Dean Jones and Thomas Petersen

56 Fair Housing for Military Families Knowing what the law requires helps housing professionals ensure service members and their families receive fair treatment in housing. By Matthew D. Conlan

ABOUT THE COVER San Diego’s tropical vegetation forms a lush backdrop for PHMA award winners. From left: Founder’s Award, Sam Merrick; Roger G. Seymour Superior Staff Award, Kati Trump; “Deke” Giles Award, Carol Hurd. As a departure from previous years when we used stock, this photograph and the one opening “PDS XXIV In Review” (pages 8-9) were created by our talented photographer Lauren Shephard. Our special thanks for this extra effort! Lauren can be reached at www.creativeimagebylauren.com.

PDS XXIV IN REVIEW


This special section highlights the events of PDS XXIV

in San Diego, including award recognitions.

Be sure to check www.phma.com for the latest on the

upcoming PDS XXV in New Orleans.


PHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX IV In Re v i ew

2011 PHMA AwardsPHMA recognizes those who have honored the profession

and the association with their exceptional service

Founder’s AwArd—Government/PrivAte sector

From left: Jon Moore, Sam Merrick (award recipient), Del Eulberg

“deke” Giles AwArd

From left: Jon Moore, Carol Hurd (award recipient), Del Eulberg

outstAndinG chAPter member, neAPolis chAPter 56outstAndinG chAPter oFFicer, neAPolis chAPter 56

Ciro Dell’Annunciata (award recipient, accepting for himself and for Outstanding Chapter Officer award recipient Pietro Parillo), with Jon Moore

roGer G. seymour suPerior stAFF AwArd

From left: Jon Moore, Kati Trump (award recipient), Del Eulberg


Ad: Yardi


chAPter Achievement AwArd

Tri-State Region Chapter 65

outstAndinG chAPter member

Mamie Salazar-Harper, Tri-State Region Chapter 65

Defense Communities cover oF the yeAr

Balfour Beatty Communities, Inc. and CPT LeighAnn Brown

Defense Communities writinG excellence AwArd

Ron Uecker

sPeciAl recoGnition AwArd

Tracey Green, Crystal Coast Chapter 36


Sandra Acri, Neapolis Chapter 56, absent


Vivienne Spittles, Royal Chapter 63, absent


outstAndinG senior housinG mAnAGer

From left, Donald Felt, CSM IMCOM; Walt Andersen, IMCOM, Europe (accepting on behalf of award recipient Ken Day);

LTG Michael Ferriter, Assistant Chief of Staff for Installation Management and the CG IMCOM; Debbie Reynolds, Acting

Director, Installation Services Directorate

outstAndinG mid-level housinG mAnAGer

Wilfredo Moore, Seoul, South Korea

Military Service Awards - Army

outstAndinG housinG instAllAtion teAm— trAditionAl locAtion

HSO, Fort Campbell, Kentucky

outstAndinG housinG instAllAtion teAm— PrivAtized locAtion

Michaels Military Housing, Fort Huachuca, Arizona


outstAndinG housinG/billetinG emPloyee

Leon Terry, Fort Jackson, South Carolina

sPeciAl recoGnition AwArd (Presented by PhmA)

Debbie Reynolds, Acting Director, Installation Services Directorate, Office of the Assistant Chief of Staff for Installation Management

S P E C I A L S E CT I O N | G r e e nS P E C I A L S E CT I O N | G r e e nS P E C I A L S E CT I O N | G r e e nPHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX IV In Re v i ew

Military Service Awards - Navy


From left, Theresa Withee (award recipient), NAS Pensacola, Florida, and Corky Vazquez, CNIC Director of Housing (N93)


Nathaniel Gooden, NAS Pensacola, Florida

outstAndinG housinG teAm

Navy Region Hawaii and Forest City Residential Management, Inc., Honolulu, Hawaii

outstAndinG housinG instAllAtion teAm— PrivAtized locAtion

NAS Whiting Field Housing Team, Milton, Florida


Rommel Santos, NAS Pensacola, Florida

outstAndinG housinG instAllAtion teAm— trAditionAl locAtion

NAS Pensacola, Florida



S P E C I A L S E CT I O N | G r e e nS P E C I A L S E CT I O N | G r e e nS P E C I A L S E CT I O N | G r e e nPHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX IV In Re v i ew

Military Service Awards - Coast Guard


From left, Bruce D. Blackman, PSSU Boston, Massachusetts (award recipient), Melissa Fredrickson, Chief Coast Guard

Housing Program


From left, YN1 Kevin L. Farnady, PSSU Alameda, California, Melissa Fredrickson


Kerry Bowden, SFO Eastern Shore, Chincoteague, VirginiaPicture not available

outstAndinG housinG instAllAtion teAm—trAditionAl locAtion

USCG Personnel Services Support Unit, Honolulu, HawaiiFrom left, Dale Waldron, Robert Sullivan, Jon Moore


PHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX I I I n Re v i ewPHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX IV In Re v i ew

Military Service Awards - Marine Corps


Tatiana Quong, MCB Hawaii


Jacquelyn Brown, MCB Camp Pendleton, Georgia

outstAndinG housinG teAm—PrivAtized locAtion

Military Housing Office and Atlantic Marine Corps Communities,Camp Lejeune, North Carolina

outstAndinG housinG teAm—trAditionAl locAtion

MCAS Iwakuni Family Housing Team, Iwakuni, JapanAnita Shimada accepting on behalf of the team


From left, Bob Kass; SgtMaj John Ploskonka; Liza Carter, AMCC MCB Camp Lejeune, North Carolina (award recipient); Capt Tony

Edmonds, MCTCOM (GF)




From left, CMSgt Jerry Lewis, Chief, Enlisted Matters, HQ USAF, Office of the Civil Engineer; Terry G. Edwards, Director, Air Force Center for Engineering and the

Environment; Gretchen Swinehart, Vandenberg AFB, California (award recipient); Col

Frank Freeman III, Chief, Housing Division, HQ USAF, Office of The Civil Engineer; Col Thomas M. Laffey, Chief, Housing

Privatization Division, Air Force Center for Engineering and the Environment


Mary Carr-Smith, Joint Base Langley-Eustis, VirginiaoutstAndinG housinG/billetinG emPloyee

David Bailey, Seymour Johnson AFB, North Carolina

outstAndinG housinG teAm—trAditionAl locAtion

48th Civil Engineer Squadron, RAF Lakenheath, England

Military Service Awards - Air Force


S P E C I A L S E CT I O N | G r e e n

PDS XXIII HighlightsPHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX I I I I n Re v i ew

outstAndinG housinG teAm—PrivAtized locAtion

99th Civil Engineer Squadron and Hunt Military Communities, Nellis AFB, Nevada

outstAndinG senior militAry AirmAn

dormitory leAder

MSgt Jacqueline P. Core, Vandenberg AFB, California

outstAndinG mid-level militAry AirmAn dormitory leAder

TSgt Jason Gonzalez, Yokota AFB, Japan

Military Service Awards - Air ForcePHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX IV In Re v i ew


S P E C I A L S E CT I O N | G r e e n

PDS XXIV HighlightsPHMA | Pro f e s s i ona l Dev e l o pmen t S em ina r XX IV In Re v i ew


MARCH | APRIL 2012 61

A d v e r t i s i n g i n d e x

Company, Contact Phone Web Site Page

Balfour Beatty Communities, Kathy Grim 610/355-8206 www.bbcgrp.com 1

BarTracks, Benjamin Saltzer 619/222-2545 www.bartracks.com 40

Coit Worldwide, Shawn Aghababian 800/367-2648 www.coit.com 40

GSA www.gsa.gov 5

HD Supply Facilities Maintenance 877/610-6912 www.hdsupplysolutions.com C2

JES Lighting, Jamie Schumaker 888/330-5267 x 201 or 414/760-3377 x 201 www.jeslighting.com 27

Kaba Multihousing & Institutional, LaShawnda Robinson 248/837-3700 www.kabamultihousing.com 44

Microfridge Inc., Benjamin Otte 508/660-9200 www.microfridge.com 7

MilitaryByOwner Advertising, Dave Gran 540/446-4676 www.MilitaryByOwner.com 43

Picerne Military Housing, Bill Mulvey 401/228-2800 www.picernemilitaryhousing.com 31

Salsbury Industries, Ricardo Alva 323/846-6700 www.mailboxes.com 38

The Mohawk Group, 877-275-6642 www.mohawkflooring.com/multifamily 21

University Loft Company, James Jannetides 317/631-5433 www.universityloft.com C4

Valley Forge Fabrics, Jason Gans 954/971-1776 www.valleyforge.com 15

Wells Fargo Home Mortgage, Customer Service 800/644-8083 www.wellsfargo.com 11

Yardi, Spencer Stewart 800/866-1144 www.yardi.com C3

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