Defense Communities

The Magazine of MiliTary housing, lodging & lifesTyles

DefensecommunitiesNOVEMBER/DECEMBER 2010 www.phma.com

PHMA on Facebook and Twitter Page 6

PDS XX Page 52

Also Inside: Privatization Updates Page 25


DefensecommunitiesNOVEMBER/DECEMBER 2010 www.phma.com

Maintenance Strategies

Tips for worker safety,pest control, and more

Brushing Up on

PHMA 2010 scholarship winners Page 6

Bed bug detection strategies Page 24

PDS XXIII Services Sneak Preview Page 38

CONTENTS14 ModernHomes,

ConvenientLivingThe Rising View community at Offutt AFB, Nebraska, offers residents premium amenities. By Susan Jindra

16 MilitaryTravelersGetanUpgradeThe Army’s first brand-name hotel, a Holiday Inn Express, has opened at Fort Polk, Louisiana. By Ivan Bolden

18 DiggingDeepforGreenEnergyIn an effort to be more sus-tainable, the Army Corps of Engineers installed geother-mal systems at Fort Drum, New York. By Chris Gardner

20 HousingThatHelpsA new facility at Fort Drum, New York, bolsters the Warrior in Transition unit. By Chris Gardner

24 EducationandEradicationDetecting bed bugs before they are a problem is a crucial part of avoiding infestations. By Jeffrey White and Calvin Allen

FEATURES8 InCommandAgain

The historic Cape Henry House at Fort Story, Virginia, has been restored to ensure it can serve as the post commander’s home. By Dianne Borges

12 SeniorLeadersQuartersConstruction of leased quarters begins at USAG Humphreys, Korea, with private sector funding By John Burtch

SERVICES SNEAK PREVIEW:38PDSXXIIIPlanning

8

A Publication of the Pro fes sion al Hous ing Man age ment Association

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Defense Communities (ISSN #1088-9000 USPS #004-502) is pub lished bi month ly by Stratton Pub lish ing & Mar ket ing Inc., 5285 Shawnee Road, Suite 510, Alexandria, VA 22312-2334, for the Pro fes sion al Hous ing Man age ment As so ci a tion, 154 Fort Evans Road, NE, Leesburg, VA 20176. PHMA mem bers re ceive this pub li ca tion at the an nu al sub scrip tion rate of $30.

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Unless otherwise stated, ar ti cles and ed i to ri als express the views of their au thors and not nec es sar i ly those of PHMA, the editors, or the pub lish er. An nounce ments and ad ver-tise ments in this pub li ca tion for prod ucts and ser vic es do not im ply the en dorse ment of PHMA or any of its members or staff.

Postmaster: Send subscription/address changes to: Defense Communities, 154 Fort Evans Road, NE, Leesburg, VA 20176 or e-mail: [email protected].

Publisher

Editor

Interim Managing Editor

Editorial/Production Asst.

Art Director

Debra J. StrattonBirgitt SeymourSally ZakariyaTeresa TobatJanelle Welch

Defense Communities magazine is designed to keep those who operate and manage the whole spectrum of military housing and facilities maintenance informed on the industry’s latest technology, products, and services. It provides a forum for members to share lessons learned, news and events, and training opportunities and updates.


DefensecommunitiesDefensecommunitiesNovember | December 2010 u Volume 21, Number 6 u www.phma.com

ABOUT THE COVER This issue of Defense Communities looks at maintenance strategies for military housing and lodging. See page 31 for more about maintenance safety.

28 KeepingWebBuildersatBayTake note of these five main-tenance strategies to prevent spiders from dwelling in your homes and buildings. By Stoy A. Hedges

31 EnsuringMaintenanceWorkerSafetySimple, easy-to-follow tips can keep technicians safe and injury-free. By Paul Rhodes

34 GreenGrantSupportsVeteranTrainingGovernment funds will help support and develop sustain-able strategies and educational programs.

44 DefenseCommunities2010-2011Buyer’sGuideHere is your annual go-to resource for product and service providers serving military hous-ing and lodging. Check out the digital edition at PHMA.com!

Please send your articles for Defense Communities to

Birgitt Seymour at [email protected].

NEXT EDITORIAL DEADLINE:March/April: February 18

May/June: March 18

DEPARTMENTS

4 President’sMessagen PHMA President Del Eulberg discusses learning critical leadership skills and expanding your skill set.

6 AssociationNewsn PHMA announces its 2010 collegiate scholar-ship winners.

51 MilitaryMarketplacen Check out this go-to resource to find compa-nies that provide products and services to the mili-tary housing and lodging industry.

53 PHMACorporateSustainingMembers

54 AdvertisingIndex

The volume of safety information that a maintenance technician must have is huge. After all, maintenance technicians have an extremely dangerous job. They may have to

handle hazardous elements such as chemicals, elec-tricity, or the goop left over in a resident’s sink. They frequently must move heavy objects such as a refrig-erator from one third-floor apartment to another. And many times they have to act quickly to complete all of these tasks in time for a move-in.

Learning maintenance safety often comes from the proverbial trial-by-error method. However, to help avoid dangerous errors, here are three important safety suggestions.

1. Establish emergency communicationsWith their varying daily tasks, maintenance technicians often are unaware of what is happening elsewhere in the community. Conversely, other staff members often are unaware of what might be happening to the technicians, who must regularly handle duties that can cause injury or even death. To ensure their safety, maintenance technicians should have some idea of where others are if they need assistance, and other staff

By Paul Rhodes

Three simple tips help technicians avoid on-the-job injuries

Ensuring Maintenance Worker Safety

| FEATURE |

members should know where the techni-cians are in case they go missing.

At one community, staff members are encouraged to make an announce-ment over the radio if they need others to be aware of a potentially danger-ous situation. For example, mainte-nance technicians who are going to be conducting electrical work will announce that they are “code one in Number 402.” By announcing this on the radio, the maintenance supervisor knows that a member of his staff will be in unit 402 performing potentially dangerous electrical work, and that if the supervisor does not hear from that technician in the near future, it would be wise to check on him or her.

2. Determine safe alternativesAt a seminar on swimming pool oper-ations, a chemist discussed dangerous chemicals. She disclosed that the most dangerous chemical is not found in the pool pump room. Instead, it is under the residents’ sinks and on the shelves in the community’s mainte-nance shops: drain cleaner.

Although drain cleaner is the only way to get a drain unclogged in some cases, maintenance technicians should start with an alternative that is less dangerous to them and to the environment. Often, a technician can free a garbage disposal that is clogged with rice or potatoes with the proper use of a plunger. In such a case, put the plunger in the sink and carefully release the air trapped in the water from under the plunger’s bell. Using a pulling motion, with one hand on the bell holding it to the sink, bring the handle toward you. This may dislodge the obstruction.

Technicians also can use this proce-dure in the vanity sink and tub, as long as they block the overflow. A pipe snake or the sink stopper itself may also be used to unclog numerous problems. Avoiding drain cleaner is just one example of how a maintenance technician can complete a repair using a safer alternative.

3. Utilize protective layersFor a maintenance technician, “insu-lation” can be anything that protects him or her from harmful elements. It might be the safety glasses or goggles

that they wear when cutting keys on the key machine, the rubber gloves they use when changing a resident’s toilet seat, or the dust masks they use when they blow the breezeways clean. It’s the thick plastic that covers a pair of lineman’s pliers and separates the technician from a live circuit, or the volt sensor pen that helps to deter-mine whether they flipped the wrong breaker.

In any case, insulation is important because it separates and protects tech-nicians from dangerous conditions. n

Paul Rhodes, CAMT, has worked as an Apartment Maintenance Supervisor for several communities in the Atlanta area. Currently, he is a Lead Customer Training Instructor for HD Supply. Reach him at [email protected].

LEARN MORE TODAY | WWW.PHMA.COM

R E G I S T E R O N L I N E T O D AY !

CONNECTING WITH TODAY’S CUSTOMERSPROFESSIONAL DEVELOPMENT SEMINAR XXIII

SEE YOU AT PDS NEW ORLEANS17–21 JANUARY 2011

DEFENSE COMMUNITIES 2010–2011

BUyEr’S GUIDEDesignates companies that offer eco-friendly/green products and services.

Amenities/Resident PRoducts

A-1 Textiles & Hospitality ProductsP.O. Box 5259Chatsworth, CA 91313800/351-1819 ext. 4 (Ph); 800/453-0952 (Fax)E-mail: [email protected] site: www.a1textiles.com GSA Linen ExpertsGS-07F-0136V30 years in the linen business—GSA contract—woman-owned; six ship points nationwide; complete line of Golden Mills linen; ready to ship—A-1 can cover all of your linen needs. Towels, sheets, blankets, mattress pads, and more. Check us out on GSA or call direct for special price quotes on large amounts

APPliAnces/APPliAnce PARts

Absocold CorporationP.O. Box 1545Richmond, IN 47375-1545866/227-6265 (Ph); 614/885-0006 (Fax)E-mail: [email protected] site: www.absocold.com JTim McCullum, VP Sales & OperationsGS-21F-0087H, Expires 06/29/2013, Small Business

Absocold Corporation is “The One-Stop Solution” for Compact & Major

Appliances. Absocold offers a large selection of compact refrigerators plus our popular COOK ‘N COOL® microwave/refrigerator-freezer combination appliances. In addition, Absocold offers quality WHIRLPOOL®, GE®, FRIGIDAIRE®, and HOTPOINT® major appliances including numerous Energy Star® Qualified selections.

Capitol Supply, Inc.1000 Sawgrass Corporate Parkway, Suite 452Sunrise, FL 33323888/485-5001 or 954/485-5000 (Ph)954/485-0407 (Fax)E-mail: [email protected] site: www.capitolsupply.com David Ostan, Director of National AccountsGS-21F-0001K, GS-06F-0070R, GS-27F-0028PCapitol Supply’s got that! With over 1 million

items ready to ship, Capitol Supply has a huge selection of major appliances like re-frigerators, freezers, microwaves, washers, dryers, and more from names like Whirlpool, Amana, General Electric, and KitchenAid. Plus, we feature Karcher commercial-grade cleaning equipment and small electrics such as flat-screen TVs and alarm clocks. Capitol Supply is the first and last place you need to look.

Intirion Corporation10 Walpole Park SouthWalpole, MA 02081800/637-7567 ext. 2121 or 508/660-9200 ext. 2121 (Ph); 866/440-4568 (Fax)[email protected] Lianne Brouillard, Government Contracts Admin-istratorGS-21F-0091H

MicroFridge/Intirion is the leading provider of amenities to military and

government communities. Proudly serving this marketplace since 1989, we manufac-ture MicroFridge combination appliances and distribute Maytag commercial laundry equipment and residential appliances. Products are available through MicroFridge/Intirion via General Services Administration and Air Force Non-Appropriated Funds schedules.

Kenyon International, Inc.P.O. Box 925Clinton, CT 06413860/664-4906 (Ph); 860/664-4907 (Fax)[email protected] Owens, VP, Sales & MarketingGS-21F-0091H, held by Intirion Corporation

Kenyon International, VOSB & domestic manufacturer of 1- &

2-burner ceramic electric cook tops, 120-208V or 240V AC UL, hot & on indicator lights, heat-limiting cooking surface protectors. ADA-compliant. New 1-burner Lite-Touch waterproof outdoor cook top & All Seasons Electric Grill—built-in and portable models for outdoors and indoors, smoke-less—all 120V UL w/GFI plug. Exclusive three-year warranty.

Pioneering Technology Corp.220 Britannia Road EastMississauga, ON L4Z 1S6800/433-6026 or 905/712-2061 ext. 230 (Ph)905/712-3833 (Fax)[email protected] Laird Comber, VP SalesThe Safe-T-element® cooking system is engineered to help prevent stovetop cooking fires (the #1 cause of household fires in the U.S.) and reduce the amount of electricity required to cook. Safe-T-sensor™ (New!) was created to substantially reduce fire alarm activations caused by microwave ov-ens by interrupting power to the microwave at the first sign of smoke.

ARchitectuRAl seRvices

American Direct Procurement11000 Lakeview AvenueLenexa, KS 66219800/593-5310 or 913/677-5588 (Ph)913/677-5416 (Fax)[email protected] Byron Whetstone, PresidentSingle-source intermediary for products in CSI specification divisions 6, 8, 9, 10, and 12. Specializing in military family housing, new construction, and renovation, including barracks and commercial construction.

BAcheloR & tRAnsient housing softwARe

BarTracks2892 Collier AvenueSan Diego, CA 92116619/282-3211 (Ph); 619/282-0108 (Fax)[email protected] Jacklyn Nevelow, Managing PartnerGS-07-0830NBarTracks™ makes inventory and audits easy! Uses barcodes, Palm®-sized scan-ners, and PCs to track and manage furniture and equipment. Uses existing PC skills. Handles APF & NAF Funding Type, Condi-tion, Cost, Depreciation, Location, Date Last Seen, Assets Not Seen Since... and more. Easy, complete reporting. We set up system for you!

2 DeFeNSe CoMMuNitieS

http://www.absocold.com

http://www.kenyonappliances.com

http://www.capitolsupply.com

NoveMBeR | DeCeMBeR 2010 3

BAR code Asset tRAcking

BarTracks2892 Collier AvenueSan Diego, CA 92116619/282-3211 (Ph); 619/282-0108 (Fax)[email protected] Jacklyn Nevelow, Managing PartnerGS-07-0830NBarTracks™ makes inventory and audits easy! Uses barcodes, Palm®-sized scan-ners, and PCs to track and manage furniture and equipment. Uses existing PC skills. Handles APF & NAF Funding Type, Condi-tion, Cost, Depreciation, Location, Date Last Seen, Assets Not Seen Since... and more. Easy, complete reporting. We set up system for you!

BAth/kitchen PRoducts

Absocold CorporationP.O. Box 1545Richmond, IN 47375-1545800/843-3714 or 765/935-7501 (Ph)765/935-3450 (Fax)[email protected] Tim McCullum, VP Sales & OperationsGS-21F-0087H, Expires 06/29/2013, Small Business

Absocold Corporation is “The One-Stop Solution” for Compact &

Major Appliances. Absocold offers a large selection of compact refrigerators plus our popular COOK ‘N COOL® microwave/refrigerator-freezer combination appliances. In addition, Absocold offers quality WHIRLPOOL®, GE®, FRIGIDAIRE®, and HOTPOINT® major appliances including numerous Energy Star® Qualified selec-tions.

Mincey Marble Manufacturing, Inc.4321 Browns Bridge RoadGainesville, GA 30504800/533-1806 or 770/532-0451 (Ph)770/531-0935 (Fax)[email protected] Woody Dobbs, Corporate Sales ManagerMincey Marble is a leader in the design of tub/shower surrounds. Using cast marble, we manufacture surrounds that resemble tile or stone without the maintenance and sanitary issues associated with grout. We also offer shower bases, wainscoting, vanity tops, and window sills. Our products are manufactured 100 percent in the USA!

The Swan Corporation515 Olive Street, Suite 1800St. Louis, MO 63101800/325-7008 (Ph); 314/231-8165 (Fax)[email protected] Robbin Mabery The Swan Corporation is a leader in the development, manufacturing, and market-ing of high-performance surfacing materials and products for the bath and kitchen. The Swanstone brand is the recognized mark of enduring products that will withstand the rigorous demands of residential and com-mercial baths while maintaining a beautiful finish. Swan is headquartered in St. Louis, and its products are sold throughout the world.

Building PRoducts

American Direct Procurement11000 Lakeview AvenueLenexa, KS 66219800/593-5310 or 913/677-5588 (Ph)913/677-5416 (Fax)[email protected] Byron Whetstone, PresidentSingle-source intermediary for products in CSI specification divisions 6, 8, 9, 10, and 12. Specializing in military family housing, new construction, and renovation, including barracks and commercial construction.

cARPet & flooRing

ADM International, Inc.5565 N. elston AvenueChicago, iL 60630-1314773/774-2400 (Ph); 773/774-2099 (Fax)[email protected] tom Chapman, PresidentGS-27F-5079CADM International, Inc. has floor cover-ings for all environments, from high-use entryways to luxurious dining rooms. Our staff can help you select the right product for your needs.

Amtico International66 Perimeter Center East, Suite 700Atlanta, GA 30346404/267-1948 (Ph); 404/267-4217 (Fax)[email protected] Philip J. Hughes, Federal Govt./Military Ac-counts ManagerGS-27F-0025L

Amtico International has designed, engineered, and manufactured the

most innovative resilient flooring products in the world. The company builds on its core values of producing high-quality, durable,

and fashion-forward flooring by investing heavily in new product design and develop-ment. The company brands include Amtico, Stratica, Spacia, and Amtico Marine.

Continental Flooring Company9319 N. 94th Way, Suite 1000Scottsdale, AZ 85258800/825-1221 or 480/949-8509 (Ph)866/553-8892 (Fax)[email protected] Richard Bickler, National Sales ManagerGS-07F-0429J, GS-27F-0034RFor over 30 years, we have been govern-ment flooring specialists. We now extend our expertise in the ceiling systems category so we can cover you from floors to ceil-ings. Complete lines of resilient, ceramic, carpeting, floor mats, and ceiling systems are available on our GSA contracts or via open market. Complete installation services are offered on contract. Manufacturers represented on GSA include Armstrong (flooring, Soundsoak acoustical walls, and ceiling systems), Centiva, CFC Installation, Congoleum, Crossville, Flexco, DalTile, Notrax mats, RC Musson, Roppe, and Shaw Contract. Price. Selection. Service.

develoPeRs

Clark Realty Capital4401 Wilson Boulevard, Suite 600Arlington, vA 22203703/294-4500 (Ph); 703/294-4650 (Fax)[email protected] Cleve Johnson, Managing DirectorPrivately held, American-owned companies, Clark Realty Capital and affiliates finance, develop, construct, and manage award-win-ning communities across the nation. Clark’s military housing portfolio encompasses more than 34,000 homes valued at $4.9 billion—a testament to our ongoing commit-ment to improving quality of life for service members and their families.

develoPment & PRoPeRty mAnAgement

Clark Realty Management4401 Wilson Boulevard, Suite 600Arlington, vA 22203703/294-4500 (Ph); 703/294-4650 (Fax)brian.peterson@clarkrealtymanagement.comwww.clarkrealtymanagement.com Bruce Warren, PresidentClark Realty Management leverages the industry’s most current technology and methods, delivering outstanding service to owners and residents. Managing over $3 billion of military housing assets, the firm’s extensive, successful track record of value-added services and customized solutions spans the conceptual design phase through marketing, lease-up, maintenance, and as-set management.

http://www.absocold.com

http://www.minceymarble.com

http://www.continentalflooring.com


dRAPeRies, BedsPReAds, & window tReAtments

ADM International, Inc.5565 N. elston AvenueChicago, iL 60630-1314773/774-2400 (Ph); 773/774-2099 (Fax)[email protected] tom Chapman, PresidentGS-27F-5079CADM International, Inc. specializes in the fabrication of window treatments and bed-spreads. We also offer design, measuring, and installation services.

Thomas W. Raftery, Inc.1055 Broad StreetHartford, Ct 06106800/243-2887 or 860/278-9870 (Ph)860/278-9873 (Fax)[email protected] Gary Rigoletti, CeoGS-03F-6019DTWR is now in its 36th year as a GSA contractor and 48th year as a manufacturer of custom window treatments, bedspreads, and related products. TWR’s “straight-line” approach as a manufacturer selling direct to the end user enables TWR to provide supe-rior quality and service at highly competitive prices.

electRonics

ADM International, Inc.5565 N. elston AvenueChicago, iL 60630-1314773/774-2400 (Ph); 773/774-2099 (Fax)[email protected] tom Chapman, PresidentGS-07F-9857HADM International, Inc. has the latest HD technology, a wide variety of name brand televisions, home theater equipment, and installation services.

emeRgency ReconstRuction/RehABilitAtion

BELFOR Property Restoration15600 Trinity Boulevard, Suite 106Fort Worth, TX 76155800/856-3333 or 214-683-4242 (Ph)972/988-0564 (Fax)[email protected] Gina Dolezal, Regional Marketing DirectorGS-07F-0279UBELFOR is the worldwide leader in disaster recovery services, and solutions. BELFOR offers complete 24/7 emergency response services, including water extraction, struc-tural drying, emergency boardup and barrier erection, mold remediation, document freeze drying, power generation, electronics restoration, duct cleaning, decontamination services, machinery retrofitting, vital records recovery, contents restoration, and complete reconstruction.

fAcility mAintenAnce & mAnAgement

ADM International, Inc.5565 N. elston AvenueChicago, iL 60630-1314773/774-2400 (Ph); 773/774-2099 (Fax)[email protected] tom Chapman, PresidentGS-29F-0028MTime to think differently, time to think about whole room packages…simplify the process of designing and furnishing an entire facility with bedrooms, master suites, day rooms, and lounges. Use ADM International, Inc. The whole room concept meets the GSA purchasing directive of providing quality products and services at affordable prices.

Davey Commercial Grounds Man-agement1500 N. Mantua StreetKent, oH 44240800/445-8733 or 330/673-9511 (Ph)[email protected] Dan Joy, vice President of Commercial LandscapeGS-21F-0060uThe Davey Tree Expert Company, with U.S. and Canadian operations in 45 states and five provinces, provides tree services, grounds maintenance, and consulting ser-vices for the residential, utility, commercial, and government markets. Founded in 1880, Davey is employee-owned and has more than 7,000 employees.

fitness/PARk equiPment

R.J. Thomas Mfg. Co. Inc.P.O. Box 946Cherokee, IA 51012800/762-5002 or 712/225-5115 (Ph)712/225-5796 (Fax)[email protected] Customer Service Department GS-07F-9714G, GS-07F-0351N

Designer and manufacturer of Pilot Rock Brand of: picnic tables, accessible

tables, benches, charcoal grills, campfire rings, trash and recycling containers and lids, bike racks, lantern poles, and more. 100 percent recycled plastic products available. Made in the USA since 1959.

fuRnituRe/fuRnishings

Adden Furniture710 Chelmsford StreetLowell, MA 01851800/625-3876 (Ph); 978/453-1449 (Fax)[email protected] Linda Kane, executive vice PresidentGS-27F-0002v, GS-27F-0003v

Adden Furniture produces casegoods

and seating of extraordinary quality and durability for Department of Defense housing and quarters as well as Veterans Administration medical centers. Adden products are construced with North American hardwoods from certified sustainable forests and are produced in an environmentally low-impact facility in Hildebran, North Carolina.

ADM International, Inc.5565 N. elston AvenueChicago, iL 60630-1314773/774-2400 (Ph); 773/774-2099 (Fax)[email protected] tom Chapman, PresidentGS-27F-2015B, GS-27F-3047DWhether you’re outfitting a dorm room, club facility, or lounge area, ADM International, Inc. has the products to meet your needs. And all are under GSA contract.

American Bedding ManufacturersP.o. Box 1048Athens, tN 37371800/203-2507 (Ph); 423/745-2772 (Fax)[email protected] Dale Reynolds, SalesGS-27F-0007vAmerican Bedding Manufacturers is a premier bedding furnishings provider for mattresses in quilted and fluid-proof fabrics, replacement waterproof mattress covers, blankets, pillows, pillow cases, sheets, and linens. Please view our online catalog with prices at www.americanbeddingmfg.com.

AVTEQ/Living1151 Empire CentralDallas, TX 75247800/285-8315 or 214/905-9001 (Ph)214/905-9666 (Fax)[email protected] Francisco Diaz GS-27F-0035R

AVTEQ/ Living manufactures the most functional, highest quality furniture for

military bases and dorms across the country. Known in the market place for product customization, AVTEQ/ Living specializes in developing metal beds, nightstands, wardrobes and lockers, desks and specialty furniture that endure the most demanding environments.

Capitol Supply1000 Sawgrass Corporate Parkway, Suite 452Sunrise, FL 33323888/485-5001 or 954/485-5000 (Ph)954/485-0407 (Fax)[email protected] David Ostan, Director of National AccountsGS-21F-0001K, GS-06F-0070R, GS-27F-0028P

2010–2011 BUyEr’S GUIDE

http://www.pilotrock.com

http://www.avteqliving.com

http://www.addenfurniture.com

http://www.americanbeddingmfg.com

http://www.capitolsupply.com


Capitol Supply’s got that! Offering well-rounded lodging solutions for dorms, barracks, officers’ quarters, MWR facilities, and embassies. Choices include solid wood, wood-ply, and wet and dry construction. Furniture from Kincaid, Capitol, Mastercraft, and other famous makers. Bedspreads and draperies, window treatments, bathroom fixtures, lighting, ready-to-hang artwork, silk plants, accessories, and more. Most with 10-year commercial warranties. Design, staging, and installation services are also available.

Dehler Manufacturing Co., a Three Mountain Company5801 W. Dickens AvenueChicago, IL 60639773/637-1666 (Ph); 773/637-5042 (Fax)[email protected] Kris Benson, Vice PresidentGS-27F-2030B

Dehler Manufacturing is the “One-Stop, Military Housing and Lodging

Furniture Shop.” Dehler’s products are manufactured with recycled steel. As a member of the Three Mountain Company, we can meet all of your furniture needs, whether you need steel furniture, solid wood furniture, mixed-medium furniture, or HPL laminate furniture.

Foliot Furniture721 Roland-Godard BoulevardSaint-Jerome, QC J7Y 4C1877/613-0992 or 702/385-2010 (Ph)702/385-1024 (Fax)[email protected] Claudia Rawlins, Customer Service RepresentativeGS-27F-0034P

Foliot Furniture combines the timeless beauty of solid wood with the lasting

resilience of engineered wood to produce beautifully crafted, durable furniture. Founded in 1992, the company has established its reputation by developing and manufacturing practical and durable furnishings. Foliot operates three plants located in St-Jerome (QC), Greeneville (TN), and Las Vegas (NV).

Furniture By Thurston Inc., a Three Mountain Company12250 Charles DriveGrass Valley, CA 95945530/272-4331 (Ph); 520/272-4952 (Fax)[email protected] Dan Slayton, General ManagerGS-27F-2003B

Furniture By Thurston (FBT) is the “One-Stop, Military Housing and

Lodging Furniture Shop.” FBT’s products are GREENGUARD Certified. As a member of the Three Mountain Company, we can meet all of your furniture needs, whether you need steel furniture, solid wood furniture, mixed-medium furniture, or HPL laminate furniture.

HPFI1104 Bedford StreetHigh Point, NC 27263800/447-3462 or 336/431-7101 (Ph)336/431-0673 (Fax)[email protected] Tom Carrigan, Director of MarketingGS-27F-0016V, GS-27F-0017VHPFI manufactures casegoods, reception, healthcare, and office seating, combining the expertise of seasoned craftspeople with mod-ern technology to deliver exceptional value since 1958. 600+ casegood products and all seating products in 61 upholsteries are avail-able in a three-day quick-ship program with all products available in only three weeks.

JES Lighting, Inc.5605 W. Hemlock StreetMilwaukee, Wi 53223888/330-LAMP (5267) or 414/760-3377 ext. 201 (Ph); 414/760-3380 (Fax)[email protected] Jamie Schumaker, PresidentGS-03F-7063GLamps for lodging and dormitories! Heavy-duty, energy-efficient JES table and floor lamps are designed and built specifically for military housing. Features include the toughest, crush-proof shade in the market, the longest warranty on GSA schedule (10 years), custom options (nightlight and out-let), and Energy Star approval. Plus scratch-proof colors to complement your interiors. Samples available for your evaluation.

KLN Steel Products LLC, a Three Mountain Company4200 N. Pan Am ExpresswaySan Antonio, TX 78218800/624-9101 or 210/227-4747 (Ph)210/227-4047 (Fax)[email protected] Gittinger, Vice PresidentGS-27F-2014B

KLN Steel Products is the “One-Stop, Military Housing and Lodging Furniture

Shop.” KLN’s products are GREENGUARD Certified. As a member of the Three Mountain Company, we can meet all of your furniture needs, whether you need steel furniture, solid wood furniture, mixed-medi-um furniture, or HPL laminate furniture.

Marvin J. Perry & Associates4101 Howard AvenueKensington, MD 20895888/564-5476 or 301/564-1112 (Ph)301/564-1076 (Fax)[email protected] Malcolm Wilson, PresidentGS-27F-0030uFrom solid oak casegoods for dormitory to fine veneer construction for hospitality, solid wood accessory pieces, “zipperlock” tech-nology carpet, wall art, and lamps, we bring the best to market for you. Dubois Wood Products, Leisters, Panatex Drapery, Kraus Carpets, Chessler Wall Art, and Ashley Lamps, our partners in progress.

RT London1642 Broadway Avenue NWGrand Rapids, MI 49504877/613-2012 or 616/551-0610 (Ph)616/364-1131 (Fax)[email protected] Gerard Barry, DirectorGS-27F-0051N, GS-27F-0016P, GS-27F-0022U

RT London is a U.S. manufacturer of a wide variety of wood casegood

designs, upholstered seating, chairs, and tables. We offer professional LEED-certified design assistance, complete package rooms, on-time delivery, and expert installation services. Everything is made in one of three plants strategically located throughout the United States. All furniture carries an industry-leading 25-year warranty.

Trade Products Corporation (TPC)12124 Pope’s Head RoadFairfax, VA 22030888/352-3580 or 703/502-9000 (Ph)703/502-9399 (Fax)[email protected] David Richardson, Sales ManagerGS-28F-0024M, GS-29F-0018R, GS-03F-0010J A Small Business GS-28F-0024M Packaged Furniture (71: 71 200 Dorm & quarters, 71: 71 1 Offices), GS-29F-0018R CFMS; GS-03F-0010J Drapes, Bedspreads.TPC is a GSA Prime Furniture Contractor that furnishes and installs turnkey living quarters and office projects anywhere in the world. Place one purchase order to TPC for all products and services. Quality Prod-ucts—Exemplary Service—Unparalleled Expertise—TPC has it all.

http://www.3mtf.com

http://www.3mtf.com

http://www.3mtf.com


Trinity Furniture Inc.P.O. Box 150Trinity, NC 27370336/472-6660 (Ph); 336/475-0037 (Fax)[email protected] Jorge Lagueruela, PresidentGS-28F-2070D

For over 25 years, Trinity Furniture has provided traditional and transitional styled

furniture. We take pride that our products are designed, engineered, and manufactured exclusively in Trinity, NC, and are certified at Level 1 of the BIFMA Sustainability Standard. We are dedicated to providing quality furniture of good value with a high level of customer service. Our furniture meets GSA Heavy Duty testing requirements and carries a 10-year warranty.

University Loft Co.2588 Jannetides BoulevardGreenfield, IN 46140800/423-5638 or 317/985-3748 (Ph)317/866-5639 (Fax)[email protected] Ventura Lopez, GSA DirectorGS-27F-0022J

Defense quarters by University Loft Company has a wide selection of the

most durable furniture on the market. We specialize in whole room concepts, providing everything from furniture and appliances to draperies and artwork for the barracks. And at ULC, we know first-hand what the military needs because our entire sales team has military experience. So when you buy from us, you can buy with confidence in both our products and our knowledge.

geneRAl contRActing & constRuction seRvices

Amramp202 West 1st StreetSouth Boston, MA 02127800/649-5215 (Ph); 617/268-3701 (Fax)[email protected] Julian Gordon, PresidentV797P-3775M

Amramp, America’s leading ramp, will make any home, building, or special

event ADA compliant, accessible, and green. Our modular ramp systems are made in the USA from 100 percent recycled and recyclable steel. Availabale for rent or purchase. After the rental period, our systems will be returned to inventory, ready for another project, rather than dumped into a landfill. Recycled, rentable, reusable.

lAundRy seRvices

Alliance Laundry/Speed QueenP.o. Box 990, Shepard StreetRipon, Wi 54971-0990920/748-1671 (Ph); 920/748-1720 (Fax)e-mail: [email protected] site: www.comlaundry.com Kate Holmes, Marketing SpecialistGS-21F-0007JNorth America’s largest commercial laundry equipment manufacturer offering a full line of commercial and industrial laundry equipment under GSA contract.

Excel Laundry Equipment Co.565 Rahway Avenueunion, NJ 07083800/334-1824 (Ph); 908/686-8756 (Fax)[email protected] Dean Fowler, Government SalesGS-21F-0005NExcel Laundry Equipment Co. offers energy-efficient domestic and coin-operated laundry equipment including Whirlpool and Continental brands. With over 50 years’ experience in the industry, Excel can find you the best equip-ment for your needs, and advise you on instal-lation and service.

lighting

ADM International, Inc.5565 N. elston AvenueChicago, iL 60630-1314773/774-2400 (Ph); 773/774-2099 (Fax)[email protected] tom Chapman, PresidentGS-27F-5079CLet ADM International, Inc. be your source for lighting. From floor lamps to high-abuse lamps, we have what you’re looking for. We also carry standard and specialty light bulbs.

JES Lighting, Inc.5605 W. Hemlock StreetMilwaukee, WI 53223888/330-LAMP (5267) or 414/760-3377 ext. 201 (Ph); 414/760-3380 (Fax)[email protected] Schumaker, PresidentGS-03F-7063G

Lamps for lodging and dormitories! Heavy-duty, energy-efficient JES table

and floor lamps are designed and built specifically for military housing. Features include the toughest, crush-proof shade in the market, the longest warranty on GSA schedule (10 years), custom options (nightlight and outlet), and Energy Star approval. Plus scratch-proof colors to complement your interiors. Samples available for your evalua-tion.

Lutron Electronics Co., Inc.7200 Suter RoadCoopersburg, PA 18036-1299610/282-6398 (Ph)[email protected] Paul J. Licata, Commercial Solutions

Lutron’s founder invented the first solid-state electronic dimmer in 1961.

Today, Lutron is still devoted to controlling light, offering simple-to-install light dimmers, sophisticated dimming systems that orches-trate a home’s or building’s total lighting environment, controllable window treatments, and color-matched accessories. Lutron solutions can save 60 percent or more of your lighting energy costs.

Spectrum Business Services, Inc.8808 Venture Cove, Suite 103Tampa, FL 33637813/622-7777 (Ph); 813/984-6591 (Fax)[email protected] Lane Rickman, PresidentGS-07F-5857R Service Disabled Veteran-Owned Small Business

Energy efficient lighting products for the military and U.S. government. GSAAd-

vantge negotiated pricing structure with volume discounts. Compact fluorescent bulbs 7 watts to 1,000 watts. Emergency exit signs and batteries, fluorescent and incandescent Bulbs. All lighting products available in color variations, and “Tuff Coat.” America’s disabled veterans continue to pay the cost of freedom.

PRoPeRty & constRuction mgmt./softwARe

Yardi Systems, Inc.430 S. Fairview AvenueSanta Barbara, CA 93117800/866-1144 or 805/699-2040 ext. 1139 (Ph)805/699-2041 (Fax)[email protected] Stewart, National Account ExecutiveYardi Voyager Military Housing software uses a centralized integrated database to perform wait-list processing, required reporting, BAH handling, and real-time accounting. Designed to benefit both government agencies and pri-vate management companies, Voyager Military Housing provides real-time accounting and reporting, centralized resident management, and easy access to distributed data.


http://www.uloft.com

http://www.jeslighting.com

http://www.yardi.com


ReAl estAte svcs., PRoPeRty mgmt., & RelocAtion

MilitaryByOwner Advertising129 Lupine DriveStafford, VA 22556866/604-9126 (Ph); 540/752-1591 (Fax)[email protected] Sharon Gran, VP Sales & MarketingMilitaryByOwner.com is an advertising Web site for homeowners and real estate agents to advertise property near US military bases. With over 4 million page views each month, our goal is to provide a link between relocating military members from one base to another. We have several advertising opportunities available, home or business, as well as relocation re-sources. Visit today: www.militarybyowner.com.

RecReAtionAl/fitness/outdooR equiPment

GameTime150 Play Core DriveFort Payne, AL 35967800/235-2440 (Ph)[email protected] Matt Meeks GS-07F-0397K

For over 80 years, GameTime has been revolutionizing the way children play.

Being the “Leader in Play” is a responsibility we take very seriously. By sponsoring independent research studies and incorporat-ing the findings into our product designs, we ensure our products will be beneficial to children’s growth and development in addition to being fun!

Play Mart, Inc.170 Allens WaySomerset, KY 42501800/43-PLAYS (7-5297) ext. 119 or 606/679-2572 ext. 119 (Ph)606/678-0911 (Fax)[email protected] Chris St. John, National Accounts ManagerGS-07F-0206L

Recovering yesterday’s plastics for today’s play, Play Mart playgrounds are

made from exclusive recycled structural plastic with an outstanding warranty! Highly durable, safe, low maintenance. Stainless steel hardware and metal welds won’t corrode or rust. Natural-play product line. ADA accessible. Woman-owned small business. The Leader in Recycled Plastic Playground Equipment.

R.J. Thomas Mfg. Co. Inc.P.O. Box 946Cherokee, IA 51012800/762-5002 or 712/225-5115 (Ph)712/225-5796 (Fax)[email protected] Customer Service Department GS-07F-9714G, GS-07F-0351N

Designer and manufacturer of Pilot Rock Brand of: picnic tables, accessible tables,

benches, charcoal grills, campfire rings, trash and recycling containers and lids, bike racks, lantern poles, and more. 100 percent recycled plastic products available. Made in the USA since 1959.

Zeager Bros., Inc.4000 E. Harrisburg PikeMiddletown, PA 17057800/346-8524 or 717/944-7481 (Ph)717/944-7681 (Fax)[email protected] Robert T. Zeager, Sales ManagerGS-07F-5422RZeager is a leading playground surface manufacturer offering WoodCarpet, Bonded WoodCarpet, RecMat, and RecGrass surfaces. WoodCarpet is produced locally with pro-duction facilities throughout the U.S. All our surfaces meet ADA, ASTM, CPSC, and CSA guidelines. Call, e-mail, or visit our Web site for a free catalog.

Refinishing & ReuPholsteRing

The Refinishing Touch9350 Industrial TraceAlpharetta, GA 30004800/523-9448 or 770/642-4169 (Ph)770/475-4782 (Fax)[email protected] Mario Insenga, PresidentGS-29F-0002M

The Refinishing Touch is a furniture asset management company specializing in

environmentally friendly on-site refinishing and upholstery programs designed to be cost efficient—saving up to 80 percent vs. new furniture. A wide selection of fabric is available from our Touch Textiles division, making the entire restoration process a one-stop-shopping experience. Please call 800/523-9448 for more information for visit www.therefinishingtouch.com.

Resident & emPloyee ReseARch/scReening

Yardi Systems, Inc.430 S. Fairview AvenueSanta Barbara, CA 93117800/866-1144 or 805/699-2040 ext. 1139 (Ph)805/699-2041 (Fax)[email protected] Spencer Stewart, National Account executiveYardi Voyager Military Housing software uses a centralized integrated database to perform wait-list processing, required reporting, BAH handling, and real-time accounting. Designed to benefit both government agencies and pri-vate management companies, Voyager Military Housing provides real-time accounting and reporting, centralized resident management, and easy access to distributed data.

sAfety/secuRity PRoducts/mAnAgement

American Direct Procurement11000 Lakeview AvenueLenexa, KS 66219800/593-5310 or 913/677-5588 (Ph)913/677-5416 (Fax)[email protected] Byron Whetstone, PresidentSingle-source intermediary for products in CSI specification divisions 6, 8, 9, 10, and 12. Specializing in military family housing, new construction, and renovation, including bar-racks and commercial construction.

CorKey Control Systems Inc.1535 Bayshore HighwayBurlingame, CA 94010800/622-2239 or 650/692-9495 (Ph)650/692-9410 (Fax)[email protected] Robin Walin, General ManagerGS-07F-7841CGet exceptional masterkeying and access control with CorKey magnetic, mechanical card-operated door locks. Lost cards can be locked out in seconds and replaced by management and can also operate RFID electronic door locks that provide an Audit Trail of all entries. Combine both types of locks in a single card system.

Instakey Security Systems7456 West 5th AvenueLakewood, CO 80226800/316-5397 or 303/761-9999 (Ph)303/761-6359 (Fax)[email protected] Scott Serani, PresidentGS-07F-0041H

http://www.militarybyowner.com

http://www.playmart.com

http://www.pilotrock.com

http://www.corkey.com


The Instakey Security System combines three basic components to accomplish simple, effec-tive key control throughout your facility: serialized keys that cannot be duplicated, lock cylinders that can be rekeyed up to 12 times without removing cores or lock hardware, and online database tracking for each location’s keys.

utility consulting, Billing & meteRs

Energy Metering Systems, Inc.5445 Mark Dabling Boulevard, Suite 110Colorado Springs, CO 80918877/572-1770 or 719/572-7290 (Ph)719/572-7287 (Fax)[email protected] Molly Lambert, Special Project Supervisor

EMS is a pioneer in the Military Family Housing submetering market. EMS has

installed meters in privatized military housing developments across the country and has worked for Balfour Beatty, Actus Lend Lease, and Forest City companies. Our systems have been installed in more than 750,000 homes throughout the U.S. Our latest energy conservation product, the Comfort Monitor, is a remote-controlled thermostat with collection capabilities. Call today for more details.

Yardi Systems, Inc.430 S. Fairview AvenueSanta Barbara, CA 93117800/866-1144 or 805/699-2040 ext. 1139 (Ph)805/699-2041 (Fax)[email protected] Spencer Stewart, National Account executiveYardi Voyager Military Housing software uses a centralized integrated database to perform wait-list processing, required reporting, BAH handling, and real-time accounting. Designed to benefit both government agencies and pri-vate management companies, Voyager Military Housing provides real-time accounting and reporting, centralized resident management, and easy access to distributed data.

wAll coveRings & PAint/RePAiRs

ADM International, Inc.5565 N. elston AvenueChicago, iL 60630-1314773/774-2400 (Ph); 773/774-2099 (Fax)[email protected] tom Chapman, PresidentADM International, Inc. carries an extensive line of vinyl wall coverings in a number of colors and textures.

Sherwin-Williams101 Prospect Avenue NWCleveland, OH 44115800/524-5979 or 216/566-2000 (Ph)440/826-1989 (Fax)[email protected] Tim Skufca, Sales ManagerGS-10F-0004JWhether looking for color options, environ-mentally responsible solutions, or guidance on selecting the best coating, military communi-ties and their managers can turn to Sherwin-Williams to find the product, service, and program solutions they need to keep housing and lodging facilities looking their best.

wAteR & eneRgy conseRvAtion/efficiency

Clark Energy Group4401 Wilson Boulevard, Suite 600Arlington, vA 22203703/294-4500 (Ph); 703/294-4650 (Fax)[email protected] Bryon Krug, Managing Director

Clark Energy Group, a DOE-qualified Energy Services Company, provides turn

key solutions to military installations to improve energy efficiency, energy security, and renewable energy use. The firm performs under a variety of contracting vehicles, including the Super ESPC program, which allows federal agencies to pay for improve-ments without using appropriated funds.


PHMA’s next writer could be you.

We’re looking for housing and lodging

professionals who want to advance

the industry by writing an article for Defense

Communities magazine, written for military and

civilian housing professionals and managers.

Remember, we strive to represent all the ser-

vices in each issue!

Do you have an article or article idea that:

u Helps other housing and lodging profes-

sionals in managing the housing of military

members and their families;

u Provides information on the latest equip-

ment, products, supplies, and services in

facilities management;

u Contains information about lodging and

permanent-party unaccompanied

personnel housing;

u Explains new technologies, especially those

that are energy efficient;

u Shares details about private-sector housing;

u Communicates lessons learned or a case

study that solved a problem, handled a new

challenge, or gained a professional edge; or

u Shares awards, special events, chapter

news, or training updates?

If you do, then your next step is to e-mail

the editor. Simply e-mail your idea or manu-

script in Word format to phmadefensecommu-

[email protected].

Author Guidelines

Here are a few guidelines to get you started.

(The editor will provide more detailed guide-

lines if desired.)

u E-mail your idea or your manuscript

of 800 to 1,500 words to the editor at

phmadefense

[email protected]. Include com-

plete contact information—name, phone

number, address, e-mail, title, activity/

installation, and any other biographical

information you feel is appropriate.

u Include sidebars of tips, pointers, lists of

resources, and so on, as well as charts and

graphs.

u Send high-resolution digital images (at least

300 dpi at full size) on a CD or via e-mail to

the editor, who can also provide guidelines for

digital images.

u Make sure your article is not promotional in

nature, but takes a how-to, practical approach

or straightforward reporting style. We can’t

accept articles that are disguised product

releases. Authors may identify specific prod-

ucts or services but must mention them spar-

ingly within an article of broader content.

u Check our editorial calendar on www.

phma.com to see which topics are planned

for particular issues. By the same token, don’t

feel constrained by the topics listed in the

calendar.

W R I T E F O R Defense Communities

Company, Contact Phone Web Site Page

A-1 Hospitality, LLC, Linen Expert 800-351-1819 www.a1textiles.com 36

Balfour Beatty Communities , Kathy Grim 610/355-8206 www.bbcgrp.com 1

Blockhouse, Randy Duffer 800/304-0494 www.unicor-dq.com 15

Capitol Supply, Harry Steinman 954/485-5000 www.capfurn.com C4

HD Supply Facilities Maintenance, 877/610-6912 www.hdsupplysolutions.com C2

Ista-North American, Bill Kirk 352/895-8839 www.eso-global.com 21

Kaba Multihousing & Institutional, LaShawnda Robinson 248/837-3700 www.kabamultihousing.com 33

KLN Steel Products, Kris Benson 210/227-4747 www.3MTF.com 27

Microfridge Inc., Benjamin Otte 508/660-9200 www.microfridge.com 7

MilitaryByOwner Advertising, Dave Gran 540/446-4676 www.MilitaryByOwner.com 59

Mincey Marble Manufacturing, Inc., Donna Mincey 770/532-0451 www.minceymarble.com 22

Picerne Military Housing, Bill Mulvey 401/228-2800 www.picernemilitaryhousing.com 23

Salsbury Industries, Ricardo Alva 323/846-6700 www.mailboxes.com 26

Softbrands, David Purcell 949.598.6434 www.softbrands.com 30

SpeedQueen, Kate Holmes 920/748-1671 www.speedqueen.com 13

The Refinishing Touch, Mario Insenga 770/642-4169 www.therefinishingtouch.com 25

This End Up Furniture Company, Fabio Ruberto 724/538-9861 www.thisendup.com 19

University Loft Company, James Jannetides 317/631-5433 www.universityloft.com C3

Wells Fargo Home Mortgage, Customer Service 800/644-8083 www.wellsfargo.com 32

Yardi, Spencer Stewart 800/866-1144 www.yardi.com 5

A d v e r t i s i n g i n d e x

Defense Communities

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