Dec 3 10_2013_public_mtg_projects_update final

January 2014 Service ChangesPublic Information Meetings

Dec. 3 & 10, 2013

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Housekeeping items

The purpose of this meeting is to explain service changes effective Monday, Jan. 6, 2014.

Silence all cell phones.

Be considerate of meeting attendees and COTA staff.

When it is your turn to make a comment or ask a question about COTA’s service changes, remain at your seat and we will call upon you.

Comments and questions are limited to two minutes per person.

Participants are encouraged to complete comment cards.

Ask one question at a time so the appropriate COTA staff member may address your comment.

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Timelines

COTA modifies service three times per yearFirst Monday of:

January May September

January 2014 changes will begin on Monday, Jan. 6

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January 2014 service changes

Local lines

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#1 Livingston (Sunday) All trips are extended to Reynoldsburg Travel times are adjusted to improve on-time performance

#1 Cleveland (Sunday) Travel times are adjusted to improve on-time performance

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#3 W. Mound (All Days) Service is extended

further south on Georgesville Road, south of I-270

Southbound buses no longer travel through Walmart parking lot

Northbound buses will travel through Walmart parking lot before continuing north

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#3 Northwest Blvd. (All Days) Trip times are shifted due to changes on 3 W. Mound

#5 W. Fifth Ave. (Weekday) The eastbound trip previously leaving First Community Village at

10:57 p.m. will now leave at 11:07 p.m. to better accommodate work shift times

Travel times are adjusted to improve on-time performance

#5 W. Fifth Ave. (Sunday) Trip times are slightly modified due to changes on 3 W. Mound

#7 Neil/Whittier (All Days) Bus Stop Service Improvement Project

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#8 Frebis Ave. (Weekday and Saturday) Travel times are adjusted to improve on-time performance

#8 Hamilton Ave. (Weekday and Saturday) Travel times are adjusted to improve on-time performance

#9 Leonard/Brentnell (Weekday) Frequency of service is improved to approximately 23 minutes

during peak times, and 30 minutes during mid-day operation

#10 E. Broad (Weekday) Travel times are adjusted to improve on-time performance on

specific trips

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#11 Oak/Bryden (Weekday) The westbound trip that started at Main & Holtzman at 5:57 a.m.

will now start at the Gender Road Town Center at 5:25 a.m. The bus that leaves Gender Road Town Center at 7:14 p.m. has

been shifted to leave at 7:12 p.m.

#11 St. Clair (Weekday) The bus that leaves High & Broad at 8:02 p.m. has been shifted to

leave at 8 p.m.

#16 E. Long/S. High (Weekday) Travel times are adjusted to improve on-time performance

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#18 Kenny (All Days) Bus Stop Service Improvement Project

#18 Kenny (Weekday) Frequency of service is improved to 20 minutes during peak times,

and 30 minutes in the evening between Downtown and Sawmill Road

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Express lines(Note: Weekday-only modifications)

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January 2014 service changes#31 Worthington (Weekday)

Bus stops on Campus View Boulevard will no longer be served by line 31

#32 Crosswoods (Weekday) Bus stops on Campus View Boulevard will no longer be served by

line 32

#37 Westerville (Weekday) Travel times are adjusted to improve on-time performance

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January 2014 service changes#39 New Albany (Weekday)

The trip time on the second morning trip is changed to leave the New Albany Park & Ride at 6:54 a.m.


#40 New Albany Business Park (Weekday) An additional morning trip is added leaving High & Rich downtown

at 7:54 a.m. An additional evening trip is added leaving Aetna in New Albany at

6:05 p.m.

#47 Brice (Weekday) Trip times are modified to provide an earlier trip leaving

Nationwide & High at 3:45 p.m. Travel times are adjusted to improve on-time performance

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January 2014 service changes#49 Southeast (Weekday)


#52 OSU/Airport (All Days) Alignment through campus is modified due to the closing of Curl

Drive

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January 2014 service changes#55 Gender Road (Weekday)


#58 Dublin (Weekday) Travel times are adjusted to improve on-time performance

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Crosstown lines

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#81 Hudson/Ohio (All Days) In both directions, the deviation

from Hudson Street into the Lowe’s parking lot is removed

Travel times are adjusted to reflect the alignment changes

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#82 Grandview / OSU (Weekday) Travel times are adjusted to improve on-time performance

#95 Morse/Henderson (Weekday) Select trip times are modified to improve connections between

other lines

#95 Morse/Henderson (All Days) Bus Stop Service Improvement Project

#96 Fifth Ave. (Weekday) An additional westbound evening trip is added leaving Gahanna

at 7:44 p.m.

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Questions?

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Bus Stop Service Improvement Project

Project Goals Optimally space bus stops

to balance the need for quick in-vehicle travel time with considerations of the distance that customers must walk to access bus stops

Improve operational efficiency

Reduce maintenance costs of underutilized bus stops

Improve travel times, where possible

The following lines were analyzed for January 2014: #7 Neil/Whittier (Local) #18 Kenny (Local) #95 Morse/Henderson (Crosstown)

All service will be discontinued from stops that are removed as a part of this project

Bus lines that share stops with the above lines may also be affected by bus stop changes as part of this project

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An open public comment period about these changes was held from Oct. 7 – Nov. 1, 2013

Maps of all final changes and a list of all affected stops is available for review by request and online: http://www.cota.com/BusStopServiceImprovement.aspx

Commuter Bulletins regarding the final bus stop changes have been posted on all affected bus stops

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Example Commuter Bulletin posted at bus stop

http://www.cota.com/BusStopServiceImprovement.aspx



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Questions?

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COTA update

Ticket/Pass vending machine Lobby hours are no longer extended at the end and beginning of

each month

Website is being redesigned to be more friendly for mobile users

COTA’s South and North Terminals downtown will be undergoing refurbishment to accommodate CNG buses

COTA has begun a Transit System Review project and public input meetings will be scheduled for March and June 2014

A survey will be launched on COTA.com in December about transit needs in central Ohio

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COTA update

Project Development phase of proposed Cleveland Avenue Bus Rapid Transit (BRT) initiated November 2013

Includes environmental assessment report and preliminary engineering

Completion of Project Development and application submitted to Federal Transit Administration in September 2014 for project rating and grant funding approval.

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COTA updateContinued planning of Downtown Circulator proposed for May 2014

Potential extension north to Third Avenue Potential later evening service on

Friday/Saturday Continuing to develop infrastructure for service

along Front Street• Electrical conduits• Shelters

Proposed new bus stop signage in downtown area Uniquely branded signs for Downtown

Circulator stops as well as signage for all other downtown bus stops

Pilot test of electronic real-time next bus arrival displays

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COTA update

New Albany Business Park New Park & Ride proposed

near SR 161 and Johnstown Road

Six morning and six afternoon trips to the Park & Ride; three trips each from Downtown and the Easton Transit Center beginning September 2014

New Albany would provide a shuttle to move employees from the Park & Ride to the business park

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COTA is celebrating 40 years of service in 2014

Special fare will be offered to our customers as described below:

Free fare for all trips taken between 12:00 a.m. on Jan. 1, 2014 and 12:00 a.m. Jan. 2, 2014

A special fifty cent ($0.50) fare on the first day of each service change in 2014 – Monday, Jan. 6; Monday, May 5; and Monday, Sept. 1, 2014

During the month of August, COTA will issue a $4 discount coupon with the purchase of a 31-day pass that can be applied toward the purchase of a 31-day pass in September. The discount coupon will be available and redeemable only between Sept. 1 and Sept. 30, 2014 and only at COTA’s Pass Sales Office at 33 N. High St.

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COTA update

Questions?

Dec 3 10_2013_public_mtg_projects_update final

Marketing

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