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Data Center Life Cycle Services

What is needed to make your data center available, efficient and safe throughout its life cycle

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Importance of data centers

LifeCriticalLifeCritical

BusinessCriticalBusinessCritical

MissionCriticalMissionCritical

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Data centers have changed

Designs need to come on-line faster and be more reliable and resilient

Visibility into domains to maintain availability and perform root cause analysis and post mortem is mandatory

Operators want to simplify their lives and lower costs

Designs need to come on-line faster and be more reliable and resilient

Visibility into domains to maintain availability and perform root cause analysis and post mortem is mandatory

Operators want to simplify their lives and lower costs

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Top causes of data center downtime

1. Human Error - Allowing unqualified persons into the data center

2. Lack of a SOP, MOP, or emergency procedures

3. Lack of predictive measures, including testing and maintenance

4. Failure to maintain or replace UPS and UPS batteries

5. Lack of redundancy resulting in a single point of failure including lack of a back-up generator

6. Primary cooling failure

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How Schneider Electric Can Work With You

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We provide the supply model you prefer

Complex Data Center systems that are key pieces of Data Center domains – IT Room, Facility Power, Facility Cooling, Security, DCIM

SubsystemsInnovative combination of technology, products, and services providing an integrated, high value response to Data Center customer needs

Solutions100,000+ catalog of Data Center components and individual software modules

Components

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We can work with you in many ways

To solve your business challenges

TurnkeyProvider

Trusted Advisor

Facility Operator

DCIM Integrator

TurnkeyProvider

Trusted Advisor

Facility Operator

DCIM Integrator

Power Quality Software SupplierPower Quality Software Supplier

Switchgear SupplierSwitchgear Supplier

Building Operations Software SupplierBuilding Operations Software Supplier

UPS SupplierUPS Supplier

IT Room Management Supplier

IT Room Management Supplier

IT Rack SupplierIT Rack Supplier

Remote Monitoring Provider

Remote Monitoring Provider

UPS Maintenance Provider

UPS Maintenance Provider

Software InstallerSoftware Installer

Arc-flash AssessorArc-flash Assessor

Project ManagerProject Manager

Design AssistantDesign Assistant

SolutionsSolutions

Hardware & SoftwareHardware & Software Services Services

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Services for the life cycle

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Holistic service…

One company to assess, plan, design, manufacture/build and operate your data center....to improve performance, cost, and speed

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Schneider Electric as a Data Center service provider

Can support all projects>Small and large

>New and retrofit

Offer complete range of life cycle services

On-site and off-site support>Depth and bench

strength

Minimize risks, expenses, and timeframe

Toolsets with standardized record keeping>History

>Data access

>Entitlements

Processes are documented and mature

Clear escalation paths Globally consistent standards,

offer, coverage, and support Simplified experience means a

“one-stop-shop” for managing all physical infrastructure service needs

Service personnel are trained and certified

Considered to be industry and subject matter experts

Leverage experience to implement and improve best practices

Can attain “Trusted Advisor” status

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With the largest team of expertsSchneider Electric is here for you

With over 7,000 service experts including

>Technicians

>Program managers

>Support staff

>Solution Architects

And a dedicated service supply chain

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Our tools and designs are the best around

Customer Access to White Papers, TradeOff Tools, and Education

Library of Complete Data Center Reference Designs from 200 kW to 20MW

White Papers Education

Reference Designs

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Data Center Reference Designs

> Library of engineered reference

designs

> 1, 2, 3.3 and 20 MW deployment

sizes

> Uptime Tier II and III designs

> Design Methodology and Explanation

> System level technical specifications

> Available load, PUE, Density, Layout

> Complete schematics and BOMs

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DCIM Software as a services enabler

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Data Center Expert

Resource Advisor

Cooling Monitoring ExpertMonitor and control data center cooling

Power Monitoring ExpertAdvanced power monitoring and power quality analysis

Data Center Operation

Manage Data Center assets, operational and capital costs

Advanced monitoring and automation

Track and manage enterprise energy and carbon costs

Comprehensive DCIMComprehensive DCIM

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StruxureWare Expert software monitors and manages power, cooling and security

Data Center Expert

•PDU’s, RPP’s

•RM PDU’s, Environmental

•Busway, Security

•Panelboards

•UPS

•Security

Power Monitoring Expert

•Switchgear MV & LV

•Metered Breakers & Panelboards, PDU’s, RPP’s

•Busway, Transformers, UPS

•Generators and ATS

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We make it easy to manage all of your data center assets and operational costs

Data Center Operation● Improved electrical and operational efficiency

●View of overall energy asset utilization to better plan for growth and dynamic change

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Case studies

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Could this have been prevented or remedied faster?•Breaker coordination study–When new electrical distribution systems are added to the fold, a re-coordination of the entire system should be done

•MOP & mock drills–more thorough testing methodologies probably could have caught the issue sooner

Amazon Web Services Service DisruptionVirginia, June 2012

One of the main breakers on a back-up power distribution circuit was incorrectly configured to open at too low a power threshold and opened when the load transferred to this circuit.

The army of Cisco and Microsoft guys on staff couldn’t troubleshoot why the power went out.

Case Studies

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Could this have been prevented or remedied faster?•Monitor Services–Power Monitoring with waveform and capacity management

Power Restored After Outage at San Diego Airport

The Associated Press

Saturday, May 25, 2013 | SAN DIEGO

Power has been restored to a San Diego Airport terminal, after an outage caused minor flight delays and forced security workers to hand-screen luggage and passengers.

According to San Diego Airport Authority spokeswoman Cheryl Brown:

A high-voltage transformer blew on the terminal's roof Saturday evening. The outage shut down computers, jet ways and the baggage delivery system.

Case Studies

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Design Services•Integrated & redundant low voltage switchgear, UPS, PDU’s, BMS, and Power Monitoring

•Develop the code allowing the crucial integration between the physical electrical equipment and the controls architecture

•Failover and automation technology and processes to allow live IT power load to be moved or shared

RagingWire offers a new level of redundancy, reliability, and service for their customers.

May 2011 | Ashburn VA

Designing and Operating Data Centers for 100% Availability

RagingWire knew that utility outages were just the tip of the availability iceberg. Equipment failures, insufficient maintenance practices, human error, and improper equipment testing and commissioning all lurk beneath the surface.

Case Studies

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Customer focused experts

Worldwide teams of experts…>Planning and Design experts>Data Center Solution Architects>Project Managers>Strategic Partners>Solution Centers

Leveraging teamwork to support you

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The Schneider Electric difference…

Team of over 7,000 trained specialists covering every phase and system in the data center

Standardized, documented, and validated methodology leveraging automation tools and repeatable processes developed over 45 years

Complete portfolio of services to solve your technical or business challenge, simplify yourlife, and reduce costs

Team of over 7,000 trained specialists covering every phase and system in the data center

Standardized, documented, and validated methodology leveraging automation tools and repeatable processes developed over 45 years

Complete portfolio of services to solve your technical or business challenge, simplify yourlife, and reduce costs

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Schneider Electric leads the Data Center solutions industry as a life cycle services provider

Opportunity &Knowledge

Close the Loop

Schneider Electric gains enhanced understanding of the customers’ current and latent needs by being in more sites

Feedback from the field results in solution development that enhances performance and serviceability

Effective&

Efficient

Solution design, installation, integration, and operation services are performed more on Schneider Electric solutions leveraging Schneider Electric Software