DANUBE WATER UTILITY ASSOCIATIONS, OCTOBER 29 DANUBE WATER PROGRAM.
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Transcript of DANUBE WATER UTILITY ASSOCIATIONS, OCTOBER 29 DANUBE WATER PROGRAM.
WHERE WE ARE AND DESIGNING A
2ND PHASEDANUBE WATER UTILITY ASSOCIATIONS, OCTOBER 29
DANUBE WATER PROGRAM
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
STRUCTURE
DWP now Structure
Results
Activities Analytical and Advisory
Knowledge Sharing
Capacity Building
Competitive Grants
Key Questions for a Second Phase
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
DWP NOW
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
DWP NOWSTRUCTURE
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
THE DANUBE WATER PROGRAM
TA program financed by Austria (4.5M €) and others (2.1 M €)
Supports WSS policy and utility reforms
Implemented jointly by the World Bank and IAWD
Started 18 months ago
www.danube-water-program.org
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
CURRENT STRUCTURE
Component 1 - Provision of Policy and Regulatory Support to National Level Authorities
Bank executed
2.1 M USD
Focused on Ministries and regulatory agencies
Component 2 - Capacity Building for Water Supply and Wastewater Utilities
IAWD executed
3.9M USD
Focused on utilities and waterworks associations
In practice joint implementation team on almost everything, with the bank leading AAA , IAWD leading capacity-building and knowledge sharing done jointly
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
PROGRAM ACTIVITIES
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
A Analytical and advisory policy work
• State of the sector study
• Review of aggregation experience of water and wastewater utilities
• Access and performance of WSS sector
• Social impact analysis of tariff reform in the WSS sector
C
Capacity development
• WSS association strengthening and support
• Pillar I: Sector governance and structure
• Regional support for WSS sector policies and governance
• Regional EU accession cross-support in water sector
• Pillar II: Regulation, tariffs, and subsidies
• Regional support for WSS sector regulation
• Pillar III: Benchmarking
• Regional performance indicators system initiative (DANUBIS.org)
• Benchmarking for utility improvement (EBC/Danube)• Pillar IV: Asset
management and investment
• Regional results-based asset management program for interested utilities
• Pillar V: Service efficiency improvement
• Regional results-based energy efficiency capacity-building program
• Regional results-based commercial efficiency capacity-building program
S Knowledge-sharingplatform
• Annual Danube water conference
• Participation in key regional events
• Development of communication platform
• Outreach to strategic partners
REGIONAL ACTIVITIES
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
NATIONAL ACTIVITIESGeographic
focusAnalytical and advisory
activitiesBenchmarking
activitiesCompetitive grant
activities
Sub-regional activities
• Support for regional EBC/Danube hub for Bosnia and Herzegovina, Croatia, Macedonia, Montenegro, and Serbia
• Support for regional EBC/Danube hub for Albania and Kosovo
• Support for regional EBC/Danube hub for Moldova and Romania
• Strengthening the capacity of water utilities in Bosnia and Herzegovina, Montenegro, and Serbia through benchmarking
Albania
• Support for the WSS sector • Support for benchmarking activities • Framework and business model for a Western Balkans Training Center
• Training course for business planning for water utility associations
Bosnia and Herzegovina
• Support for benchmarking activities • Editing of the technical rules and guildines of the DVGW (and translation into Bosnian language
• A geographic information system for the WSS network for efficiency improvement in East Sarajevo
Bulgaria • Utility benchmarking
Croatia • Support for Croatia’s utility aggregation process• Support for sector regulation
• Support for benchmarking activities •
Kosovo • Review of the policy framework for public-private partnerships
• Support for benchmarking activities • Development of a young professionals network
FYR Macedonia
• Coordination of benchmarking and policy support activities
• Capacity development for utilities in the areas of regulation, efficiency, and quality
• Reduction of non-revenue water in public utilities commissions
Moldova • Retraining of members of the National Association of Water Utilities on operation of WSS systems
Montenegro • Support for benchmarking activities •
Romania • • Strengthening the capacity of the Water Training Center and water utilities
Serbia
• Support for EU accession process in the WSS sector
• Support for benchmarking activities • Performance improvement of the water utilities in South Serbia
• Translation of the DVGW technical rules for training of trainers
Ukraine• Review of national water strategy’s alignment with
EU directives• Support for regulatory capacity building
• Support for a national EBC/Danube hub for Ukraine
• Improvement of the national benchmarking system in the WSS sector
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
DWP NOWRESULTS
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
RESULTS FRAMEWORK
PDO LEVEL RESULTS INDICATORSBase-line
Cumulative Target Values Projections based on
WP 201
2201
3201
4201
5
1: target countries in which regulatory and policy recommendations have been discussed by decision makers.
0Planned 0 8 Challenging
to achieveActual 0 0 2: Operational Performance Improvement Action Plans or equivalent drafted by participating utilities.
0Planned 0 15 Expect to
exceedActual 0 0 3: Participating countries that have implemented and are using a sector information system to track utility performance.
0Planned 0 6 Expected to
achieveActual 0 1 4: Participating utilities that have defined and undergone at least one cycle of efficiency improvements monitored in the sector information system.
0Planned 0 10 Expected to
achieveActual 0 0
INTERMEDIATE RESULTS
Component One: Developed regulatory and policy instruments for improved country framework conditions.
1: Sector regulation reviews conducted. 0Planned 0 11 Expected to
achieveActual 0 0 2: Sector policy reviews (including identification of opportunities for Private Sector Participation) carried out.
0Planned 0 11 Expected to
achieveActual 0 0
3: Energy audits conducted for participating utilities. 0Planned 0 15 Expected to
achieveActual 0 0 4: Participating utilities reporting performance data to the sector information system.
0Planned 0 20 Expected to
exceedActual 1 3 Component Two: Increased institutional capacity in participating utilities.1: Policy makers, higher-level technical and managerial staff that benefited from cross-country capacity building activities.
0Planned 0 45 Achieved
and exceededActual 85 150
2: Utilities that have prepared business plans. 0Planned 15 Expected to
achieveActual 0 0
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ACTIVITIES
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ACTIVITIESANALYTICAL AND ADVISORY ACTIVITIES
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
AAA – STATE OF SECTOR REVIEW
Regional Report
16 Country Notes
Context
Organization
Financing
Coverage
Performance
Challenges
References
0%
20%
40%
60%
80%
100%
Water Sewerage WW treatment
Croatia Danube Region Top 10%
Access to services, average and lowest quintile1 Zagreb Water-works18%
83 Multi-city
companies62%
54 Municipal companies
5%Self
provision15%
Financing Spending -
100
200
300
400
500
600
75% Tariffs(local)
12% Tariffs(national)
10% Taxes(national)
3% Transfers
76% O&M
24% Investment
M E
uros
(20
12)
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
AAA - OTHER REGIONAL ACTIVITIES
Affordability of services
And impact of tariff reforms…
Impact of regionalization
Hungary, Kosovo, Romania
Water Utility Performance Index
10 dimensions (coverage, service quality, efficiency, financials)
Aggregated index (0-100) measuring closeness to good practices
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
AAA - COUNTRY-LEVEL WORK
Sector Reform support (Croatia)
Cost Recovery Compliance (Serbia)
PBCs for NRW (Kosovo)
Sector Financing (Albania)
Sector Strategy (Ukraine)
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ACTIVITIESKNOWLEDGE SHARING
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
2014 DANUBE WATER CONFERENCE
140 participants, 20 countries, three days, 20 sessions, 30 presentations
An “excellent event, well organized, with very interesting and thought-provoking presentations—one of the rare conferences where you have a chance to hear something new, from really relevant people.”
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
An online repository of resources for and about water and sanitation utilities in the Danube region
Based on WB’s IB-Net platform and data from national institutions in each country
Data on 250+ utilities from 14 countries over 15 years, plus recent news, events, research etc.
200 users from 50 countries in 400+ sessions
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
OTHER RESOURCES
Website
100+ visits a day
Information and materials from program activities
Brochure
Fresh off the press
Newsletter
Three times a year
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ACTIVITIESCAPACITY BUILDING
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
CAPACITY BUILDING
About 70+ utilities With national partners
Training fee
8 Regulators
Policy makers
Asset Management
1 hub 18 utilities
4 countries
Mid-way
Energy Efficiency 3 hubs 21 utilities
6 countries
Mid-way
Utility benchmarking
4 hubs 27 utilities
8 countries
Launched
Commercial Practices
3-4 hubs
Pending Pending Starting
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ENERGY EFFICIENCY PROGRAM
33 utilities from 6 countries participating and paying for Program
3 day Training held in Sofia, Bulgaria and Training Materials Prepared
Energy Efficiency Plans in Preparation
Funding for Actions sought
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
UTILITY BENCHMARKING - EBC
Support utilities in learning from each other’s best practices and international benchmarks
Program Managed by European Benchmarking Foundation on behalf of DWP (for Danube region) targeting 40 Utilities
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ORGANIZATION AND METHOD
Regional benchmarking programmes with local hubs supported by EBC for:
Bosnia-Hercegovina, Croatia, Macedonia, Montenegro, Serbia
Albania, Kosovo
Bulgaria
(Ukraine)
Standardised methodology & room for local customisation
Discussing draft results and understanding PI’s
Annual Meeting opportunities to exchange results / good practices between different benchmarking networks
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
INDIVIDUAL COMPANY REPORTS
“dashboard” presentation of results and detailed comparisons for each utility
to check data & identify performance gaps
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ASSET MANAGEMENT
A Knowledge Hub (Belgrade Waterworks) to Improve Asset Management
18 Utilities in four countries in the region – Bosnia and Herzegovina, Serbia, FYR Macedonia and Montenegro
Main objectives:
Sustainability of a reliable network asset register
Provision of both operational and management reports
Output to be used in conservation and infrastructure planning (by performing network optimisation and rehabilitation planning)
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
COMMERCIAL EFFICIENCY
Training and Capacity Building to Support Business Planning and Commercial Efficiency of Utilities
Consultant Selected – Valu Add Consortium
Targeting 5 countries (Ukraine, Moldova, Macedonia, Kosovo and Montenegro)
Forty Utilities – Development of Business Plans – 15 utilities implementing Business Plans
Timeline October 2014 to October 2015
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
REGULATORY TRAINING
Theory and Practice Partnership with recognized institutions (PURC,
Universities, REKK)
Practitioners (participants and beyond)
Focussed on specific issues Good practices in public utility regulation
Regulatory Benchmarking
Florence (Nov. 2013) / TBD (2015)
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
ACTIVITIESCOMPETITIVE GRANTS
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
COMPETITIVE GRANTS
Under IAWD’s responsibility
71 application, 14 recipients
700,000 € distributed
Average size 50K €
Most activities on-going
Examples:
Technical training and education for utilities staff in Moldova
Benchmarking for utilities in Bulgaria
Translation and use of DVGW good practice guidelines in Serbia and Bosnia and Herzegovina
Development of a non-revenue water management strategy for a utility in FYR Macedonia
Etc…
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
FULL LIST
Improvement of National Benchmarking System in Ukraine – National Commission for Public Utilities Regulation
Training of Managers, Engineers and Members of AMAC – Moldova National Association of WSS Utilities (AMAC)
Strengthening the Water Training Centre and Water Utilities to Boost Operation Practices - Water Training Centre – FCFPPDA (ARA) (Romania)
Benchmarking in the Bulgarian Water Sector – Bulgarian Water Association
Improvement of Water Management Through Business Performance and Forming Association – PUC Naissum Nis (Serbia)
UTVSI DVGW Technical Rules for Drinking Water Supply – Assoc. for Water Technology and Sanitary Engineers (Serbia)
Editing Technical Rules for Drinking Water and Wastewater in Bosnian Language – VIK Sarejevo (BiH)
Development of GIS for Water and Sewage Network of East Sarajevo – UC Waterworks East Sarejevo (BiH)
Capacity Development for Improvement of Performance of Water Utilities: Regulation, Efficiency and Quality – Macedonian Water Utility Association (ADKOM)
Reduction of NRW – PUC Vodovod – Kumanovo (FRY Macedonia)
Development of Young Professionals Network – SHUKOS (Kosovo)
Developing a Framework and Business Model for a Western Balkans Training Centre – SHUKALB (Albania – Western Balkans)
Development of a Training Course for Business Planning for Water Utility Associations – SHUKALB (Albania – DWP Region)
Strengthening the Capacity of Water Utilities in the Region with Benchmarking of Key Performance Indicators – P.E. Vodovod Bistrica Biljelo Polje (Montenegro, BiH, Serbia)
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
LOOKING FORWARDWHAT ARE THE KEY QUESTIONS?
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
LONG TERM VISION
Vision
Establish durable network of water services professionals
Consolidate and maintain knowledge on State of Sector
Develop self-financed capacity-building curriculum
Same overall structure and implementation arrangements
Stronger focus on establishing sustainable mechanisms
Limited participation from Outside Danube region
6M € incl. co-financing
Three-year extension
DANUBE WATER PROGRAM 2ND PHASE | ASSOCIATIONS MEETING | 29 OCTOBER 2014 | VIENNA, AUSTRIA
MAIN QUESTIONS
What is the long-term role of IAWD and Waterworks associations?
How to move from analytical work to sector reform?
What areas of focus for capacity-building?
How to formalize capacity-building curriculum?
How to achieve Sustainable Financing?
THANK YOU
www.danube-water-program.org
David Michaud / Philip Weller
Danube Water Program Team