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Ian Scott 17 Olwen Drive Hebburn Tyne and Wear NE31 1AR 07974607267 [email protected] --------------------------------------------------------------------- ------------------ PROFILE A results orientated general manager with a track record of maximising profitability through increased revenues, cost reductions and effective and efficient processes, in addition to successful achievement of a range of key performance indicators. This experience is complimented by business qualifications to enhance personal development levels and career opportunities. ----------------------------------------------------------- --------------------------------- KEY ACHIEVEMENTS . Completion of the inaugural 2 year Wilko Regional Management development program reflecting commercial acumen, a range of senior management competencies, strong leadership and team building skills, and personal qualities and values. . Appointed Regional Training Store for new Wilko Management Designates recognizing effective people training and development skills.

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Ian Scott17 Olwen Drive

HebburnTyne and Wear

NE31 1AR

[email protected]

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PROFILE

A results orientated general manager with a track record of maximising profitability through increased revenues, cost reductions and effective and efficient processes, in addition to successful achievement of a range of key performance indicators.This experience is complimented by business qualifications to enhance personal development levels and career opportunities.

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KEY ACHIEVEMENTS

. Completion of the inaugural 2 year Wilko Regional Management development program reflecting commercial acumen, a range of senior management competencies, strong leadership and team building skills, and personal

qualities and values.

. Appointed Regional Training Store for new Wilko Management Designates recognizing effective people training and development skills.

. Appointed manager of the largest turnover store of each employer reflecting sustained sales growth.

EMPLOYMENT HISTORY

Wilko 1996- present General/ Operations Manager

Following a 12 month training program, appointed manager of South Shields store. Successful commercial performance provided the opportunity to set up and manage the flagship store in Middlesborough. This concept store carried a sales budget of £6 million, retailing 25,000 products from 2 floors totaling 35,000 square feet, and employed 120 people within a 24 hour operation.

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KEY RESPONSIBILITIES

Quantitative objectives. Sales, Costs, Shrinkage and Profit Contribution. This incorporates targets, budgets, variances, trends, cause and effect, financial ratios and data analysis.Additional roles involve planning via forecasts and scenario planning

Implementing Change. Managing strategic, operational and cultural change whilst ensuring behaviours that support objectives.

Operational Management. Balancing task and resource across 12 teams and 24 hrs, to support a competitive strategy focused on proposition implementation, service, availability and presentational standards.

People Management. Within HR areas of recruitment, training/development, appraisals, disciplinary, engagement and retention.

Stakeholder Management. Managing competing perspectives and objectives of various stakeholders with differing power dimensions.

Legislation. Health and Safety including food hygiene, Retail Law and Employment Law.

THORN UK ( Rumbelows/ Fona / Escom) 1982-96 Store Manager

Key Responsibilities as above, progressed from sales positions to manage progressively larger stores, culminating in the largest turnover store in Darlington.

KEY SKILLS

Commercial Acumen, Communication, Influencing, Relationship building.

Leadership, Time Management, Decision Making, Planning.

Team Building, People Development, Operational Focus, Customer Care.

QUALIFICATIONS

Foundation Degree in Business Studies (All elements of Organisational Strategy and their Internal and External environments)

Prince 2 Project Management Practitioner

Diploma in Financial Accounting

INTERESTS

Economics, Politics, Psychology and Sport

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