Customer Satisfaction in the Hong Kong Mobile Phone Industry

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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. Customer satisfaction in the Hong Kong mobile phone industry Ka-Shing Woo;Fock, Henry K Y The Service Industries Journal; Jul 1999; 19, 3; ABI/INFORM Research pg. 162

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(Woo & Fock 1999)

Transcript of Customer Satisfaction in the Hong Kong Mobile Phone Industry

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

    Customer satisfaction in the Hong Kong mobile phone industryKa-Shing Woo;Fock, Henry K Y

    The Service Industries Journal; Jul 1999; 19, 3; ABI/INFORM Researchpg. 162

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

  • Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.