Dell Management Console 1.0 Introduction & Overview

March 2009

• Before 3/25, Dell shipped IT Assistant (ITA) in the box with every Dell server

• ITA was Dell’s free, branded console for managing Dell hardware

• ITA features:–Dell device discovery–Basic hardware inventory–Server updates (BIOS/firmware/drivers)–Hardware health monitoring–Launches OpenManage Server Administrator (OMSA) for 1:1

management• Dell agent that runs on every Dell server

What is Dell Doing?

• On 3/25, Dell replaced IT Assistant (ITA) with Dell Management Console (DMC)

• DMC is a solution that requires Altiris Notification Server 7• DMC…• has the same/more features than ITA• is still free• ships in the box with every server• supports 6g-11g servers running Dell OpenManage Server

Administrator (OMSA) 4.3 or higher• Supports Symantec/Altiris plug-ins for advanced solutions

What is Dell Doing?

“Dell (NASDAQ: DELL) today introduced Dell Management Console (DMC)….

“DMC provides total infrastructure management functionality for client, servers and storage – from basic hardware management to more advanced functions like asset and security management – in a single console.”

Sally Stevens, Director, PowerEdge Platform Marketing, Dell says:

“The new Dell Management Console improves systems management with a single view of the entire infrastructure… customers get more management functionality with fewer management tools”

March 2009 Dell Press Release

• Dell Management Console launch issue

• 5+ articles on Dell Management Console

• Download the magazine or individual articles at www.dell.com/powersolutions

March 2009 Power Solutions

March 2009 Dell Power Solutions

How Does It Work?

Managed Devices

CMDB

http://

• Symantec Mgmt. Platform• Altiris NS7 - framework that provides common

services and collaboration for all solutions that plug into it

• FREE

• Dell Mgmt. Console• FREE in-box solution for managing Dell

hardware• REQUIRES Symantec Mgmt. Platform to

install (this is what “powered by Symantec means)

• Symantec/Altiris Plug-ins• 20+ solutions from Symantec • Leverage common UI, CMDB & agent• “add functionality - not complexity”

Dell Client Mgr.

Symantec Sol. 1

Solution x…

Symantec Sol. 2

Dell Mgt Console

Dell Management Console (powered by Symantec)

Dell Customers Get Integration with #1 Rated Symantec Solutions

Market Share– #1 in Antivirus Software (44.9% share)– #1 in Security Software (32% share) – #1 in Secure Content and Threat Management (34% share) – #1 in Data Protection and Recovery (47% share) – #1 in Software Distribution (19% share)– #1 in Security and Vulnerability Management (9% share)– #1 in Core Storage Management (30% share) – #1 in Messaging Security (19.4% share)– #1 in Email Archiving (23% share)

• Gartner Magic Quadrant Leaders Endpoint Protection Platforms, Security Information & Event Management,

Email Active-Archiving , Storage Services, Email Security Boundary, Enterprise Antivirus, Personal Firewall, PC Lifecycle Configuration Management

Forrester Wave Leaders IT Asset Management, Client Management Suites, Enterprise Security Information

Management, Enterprise Antispyware, Application Mapping, Management Database, Message Archiving Software Products, Service Desk SMB, Security Configuration Management

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What’s Free? For Charge?

• DMC is a free tool from Dell that manages their server hardware at the hardware level– It is based on the Symantec Management Platform (Altiris NS7) which is also free and ships bundled with DMC– Dell Client Manager 3.0 is also free from Dell and it adds support for Dell client hardware

• Customers can choose to add from a variety of additional Symantec solutions that will integrate with DMC including:– Altiris Server Management Suite 7.0– Altiris Client Management Suite 7.0– Symantec Endpoint Protection – Backup Exec System Recovery– Backup Exec via Backup Exec Infrastructure Manager

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“Best Dell Server Management. Period.” “Dell Management Console 1.0”

Out-of-band Mgmt.(DRAC/BMC)

Dell HW Health Status

Dell HW Inventory & Configuration

Customizable Dashboards & Reporting

Discovery

6g – 11gPowerEdge

Servers & more

Dell BIOS/driver/firmwareUpdates

PerformanceMonitoring

Deploy/Launch OMSA

Event Management& Remediation

Free with DMC

“Best Dell Server Management. Period.” “Dell Management Console 1.0”

Out-of-band Mgmt.(DRAC/BMC)

Dell HW Health Status

Dell HW Inventory & Configuration Automated bare

metal deployment

Security & Compliance

Backup/Recovery

Integrated Client Mgmt.

Customizable Dashboards & Reporting

Discovery

Free with DMC$

6g – 11gPowerEdge

Servers & more

Dell BIOS/driver/firmwareUpdates

Asset Retirement/Disposal

PerformanceMonitoring

Deploy/Launch OMSA

Event Management& Remediation

Comprehensive OS & Application Management

Dell Implementation Services

Asset Mgmt.

OS Patching & Configuration Mgmt.

DELL MGMT CONSOLE MATRIX

Good (Free) Better ($) Best ($$)

Dell Client Mgr. 3.0

• Discovery• BIOS Update/Config• Out-of-Band Mgmt. (vPro/Dash/ASF)• HW & OS Inventory• Power Mgmt.• Display Mgmt.• Reports/Alerting/Dashboards

Dell Client Mgr. PLUS

Adds:• SW Inventory• Migration (data & settings)• Automated Deployment• Imaging• Software Management

Dell Client Mgmt. Suite(also called

Altiris Client Mgmt. Suite)

Adds:• OS patching for Windows & Linux clients• Remote Control• Full configuration mgmt.• Software license mgmt.

Dell Mgmt. Console (replaces ITA)

• Discovery• BIOS/driver Update/Config• OMSA deploy/update• HW health monitoring• HW & OS Inventory• Out-of-Band Mgmt. (IPMI/DRAC)• Reports/Alerting/Dashboards

N/A

Dell Server Mgmt. Suite(also called

Altiris Server Mgmt. Suite)

Adds:• OS patching for Windows & Linux Servers• Automated deployment for Windows/Linux servers & blades • OS & App monitoring • Comprehensive OS and Application Inventory

BU

SIN

ESS

CLI

ENTS

SER

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DMC Services from Dell Dell ICS & Symantec co-developed consulting

Offerings (include design & pilot implementation):

•DMC Clients Accelerator• single view into your IT client infrastructure.

•DMC Servers Accelerator • single view into your server and data center

infrastructure•Custom Reporting for DMC

• custom developed reports and policies design•Altiris Server Management Suite Servers Accelerator

• reduce both the complexity and costs of managing servers throughout the organization.

•Altiris Client Management Suite Clients Accelerator• reduce both the complexity and cost of owning

many client systems throughout the organization. •More info > www.dell.com/openmanage

Dell Webcasts on DMC

Webcast DatesMarch 26, 2009 11amApril 2, 2009 10amApril 9, 2009 8amApril 16, 2009 7amApril 24, 2009 12pmMay 7, 2009 8amMay 14, 2009 2pmMay 21, 2009 11amJune 11, 2009 8amJune 25, 2009 2pmJuly 9, 2009 8amAugust 27, 2009 12pmSeptember 17, 2009 2pmOctober 22. 2009 3pmNovember 12. 2009 8amDecember 10, 2009 11am

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• The Dell Executive Briefing Center (EBC) provides weekly DMC webcast demos

• Register at http://www.dellevents.com/DellOpenManageDemonstration

• Download:– www.dell.com/openmanage/register– It’s free but you still have to register (to

receive updates, fixes, etc…)

• Systems Mgmt. DVD in the box– Includes trial version of Dell Server Mgmt.

Suite

• Support.dell.com– http://support.dell.com/support/downloads/

download.aspx?c=us&l=en&s=gen&releaseid=R213898&formatcnt=1&libid=0&fileid=303859

DMC: Where to Get it

• www.dell.com/openmanage• http://www.delltechcenter.com/page/Dell+Management+Console • dell.symantec.com/dmc• dell.symantec.com/dmc-tech• dell.symantec.com/dcm• dell.symantec.com/dcm-tech• dell.symantec.com/delldeploy• dell.symantec.com/delldeploy-tech• www.altiris.com/dellclientmanager• www.symantec.com/community/dell

Where to Learn More

Symantec Management PlatformOpen SDK Program

Many companies besides Dell and Symantec are adding value to the Altiris NS7 platform

For more info:•http://www.altiris.com/Partners/DeveloperPartners.aspx•http://www.symantec.com/partners/theme.jsp?themeid=sdp•http://www.symantec.com/about/news/release/article.jsp?prid=20081014_02

• Dell Management Console (DMC) replaces IT Assistant as Dell’s free OpenManage console for hardware management

• DMC requires the Altiris NS7 platform to install• Dell’s adoption of the Symantec platform is a strong

validation of the technology’s value• Symantec offers several solutions also based on NS7 that

integrate with DMC including:– Altiris Server Management Suite 7.0– Altiris Client Management Suite 7.0– Symantec Endpoint Protection – Backup Exec System Recovery– Backup Exec via Backup Exec Infrastructure Manager

Take Home Messages

© 2007-2009 Symantec Corporation. All rights reserved.  

THIS DOCUMENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED AS ADVERTISING. ALL WARRANTIES RELATING TO THE INFORMATION IN THIS DOCUMENT, EITHER EXPRESS OR IMPLIED, ARE DISCLAIMED TO THE MAXIMUM EXTENT ALLOWED BY LAW. THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

Thank You!

www.symantec.com/dellwww.dell.com/openmanage

DMC Technical Support

• If a customer has problems installing/using Dell Management Console they can: – Call Dell Support 1-800-945-3355 and ask for the "Open

Manage Queue– Reach out their local Dell Tiger Team representative– Ask their Dell rep to contact their Dell Systems

Management ET

• Dell provides DMC implementation services if needed– see slide 12

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