Customer engagement Console - Virtual Assistant, Data Collection, and More
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Customer Engagement
ConsoleA new, innovative method to fully engage with your customers in the moment, all
from one device:
• Feedback From Customers in the moment, including customers not making a purchase
• Conduct Market Research
• Marketing/Promotional Videos
• Increase customer loyalty program participation
![Page 2: Customer engagement Console - Virtual Assistant, Data Collection, and More](https://reader033.fdocuments.us/reader033/viewer/2022061303/54928733ac7959292e8b4625/html5/thumbnails/2.jpg)
Customer Engagement Console
What is it?
A tablet based console with advanced technology, offering a solution that seamlessly engages with customers. Console is placed within high traffic areas, and personalized branding & video integration increases visibility, improving engagement rates.
Benefits:
Marketing: videos and personalized branding capture attention for unique marketing opportunities
Insights: Capture feedback “in the moment”: customized surveys capture a variety of data quickly and efficiently, even from those not making a purchase
Customer Retention: Pinpoint issues as they are happening; alert systems notify management when customers indicate an issue while in your place of business
Virtual Sales Associate: While customers browse they can interact with the console to narrow their options based on preference; saves time during the sales interaction and increases efficiency
Brand awareness: social media integration enhances brand awareness and “word of mouth” advertising
![Page 3: Customer engagement Console - Virtual Assistant, Data Collection, and More](https://reader033.fdocuments.us/reader033/viewer/2022061303/54928733ac7959292e8b4625/html5/thumbnails/3.jpg)
Customer Engagement Console
![Page 4: Customer engagement Console - Virtual Assistant, Data Collection, and More](https://reader033.fdocuments.us/reader033/viewer/2022061303/54928733ac7959292e8b4625/html5/thumbnails/4.jpg)
Customized Home Page
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Data Collection
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Customer Satisfaction
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Virtual Assistant
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Virtual Assistant
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Versatility
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Increase Engagement
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Image & Video Upload
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Ann Michaels & Associates
What Do You Need To Know Today?
Mystery Shopping Social Media Management Qualitative Research
Kathy Doering, President
866-703-8238