Custom Inventory & Reporting with ITMS Getting More from ...

Custom Inventory & Reporting with ITMS 1

Custom Inventory & Reporting with ITMS Getting More from the CMDB

Paul Conover & Nathan Lyons SQA Engineers

SYMANTEC VISION 2013

Agenda


Why Custom Inventory 1

Creating a Custom Inventory 2

Integration Points & Configuration 3

Reporting 4

Considerations, Practices & Alternatives 5

SYMANTEC VISION 2013 Custom Inventory & Reporting with ITMS 3

Why Custom Inventory



ITMS – Complete Data, Management, Policy, Automation




• When should you use custom inventory?

– Troubleshooting – find other computers with a potential issue

– Finer detail in reports

– Parameters for reports

– Answer a very specific or unique question

– Criteria for building filters

• When to avoid Custom inventory

– For Managed Software Delivery policy, use Detection Rules first

When to use it




Implement the way you want


Managed Software Delivery/Quick Delivery Client & Server Tasks



• ITMS is an Integration Platform

– Connector, AD Connector

– Platform & IT Analytics Reports

– Menus, and Views

– Schedules

– Automation Polices, Tasks, Workflow, ASDK, SDK

– Custom Inventory

• Extensible Data Management

– Data Models & Data Classes – Persistence & Management


ITMS – Complete Data, Management, Policy, Automation



ITMS – More than what is in the box


Hardware

Connected Bluetooth

USB Peripherals

PCIe Cards

RAID Controllers

Power Distribution Unit

Sensors & Scales

Automation Equipment

Device Capabilities

Component Versions

Software & Services

User Created Content

Software Capabilities

Software Configuration

Cloud Data

Virtualization Data

OS System Details (FS,

Recovery, Bit Locker…)

AppStore Data

System Events/Log

Settings & Properties

Geo Location

Registry Settings

File Based Settings

Local Security

Group Policy

Active Directory

Limits

Capabilities

Installed Certificates

…


Creating a Custom Inventory

Process Overview

Presentation Identifier Goes Here 9

Create Data Class

Write Script

Create Task

View Results

Configure Integration



• Custom Data Class UI

– Settings > All Settings > Discovery & Inventory > Inventory Solution

• Manage Custom Inventory Data Classes

• Data class properties

• Resource manager


Building your first Custom Data Class



Create an NSE




Writing the script




Collection Method – Tasks, Software Delivery, Stand-Alone




Where can collection occur


• The ITMS Server

• Sites Servers

• Endpoints

• Remote Collection is possible via WMI

• Disconnected/Stand-alone

• White Paper

– http://www.symantec.com/connect/downloads/custom-inventory-whitepaper

http://www.symantec.com/connect/downloads/custom-inventory-whitepaper






Integration Points & Configuration



Out of the Box Management – Resource & Data Class Settings




Out of the Box Management – History




Tables


• Built-in Persistence (tables)

– Creates Data Class Table

• Inv_* Inv_Geolocation

– History Table if Enabled

• InvHist_* InvHist_Geolocation

• Related Tables for Reporting

– Resource Tables

• Item and Partitioned Resources

– Resource Association & Resource Association Type

– Other Data Class Tables (Inv_*)

– Views



Out of the Box Data Presentation – Resource Manager




Out of the Box Management – Security Role Manager




Hierarchy



Understanding the Resource Model for Reporting



• Item Model – Things associated with managing & Integration

– Reports

– Policies & Automation Policies

– Workflows, Jobs & Tasks, …

• Resource Model – Things you manage

– Users, Computers, Software, …

– Data Classes


ITMS Data Models

• Open Resource Schema

– Full Data Models

• Computer, Software, User, Asset

– New Resource Types

– New Relationships

• Resource Key Data Class

• Resource Associations

– New attributes (data classes)



• Resource Type Hierarchy & Inheritance

• Attribution

– Inherited and non-inherited data from data classes


Getting more out of the CMDB



• Resource Associations

• Resource Foreign Key


Getting more out of the CMDB


Reporting with Custom Inventory



Tabular Reports


Report Parameters

Drilldowns (Resource Manager, Other Reports)

Double-Click

Right-Click Menu



Chart Reports


Bar

Pie

Line

Stacked Line

3D



SQL Server Reporting Services for Maps with Console Integration



Using Custom Inventory from IT Analytics

Full Business Intelligence Integration via IT Analytics Cubes


https://www-secure.symantec.com/connect/articles/integrating-custom-inventory-data-it-

analytics-71


Considerations, Practices & Alternatives


Considerations, Practices & Alternatives

• Alternative methods

– Connector, Inventory, Monitor, AD Import, ASDK, Workflow ,etc.

• Understand the use cases & performance impact

– What data do you need?

– How often do you need it?

– What are your analysis plans for it?

• How do you want the inventory collected?

– Multi-platform support (Windows, Unix, Linux, Mac)

– Manual vs automated (task or SWD) data collection

• Moving custom inventory/data classes from dev to production

– New GUIDs, Import cleanup


Custom Inventory Considerations


Type Location

Videos

https://www.symantec.com/connect/videos/creating-custom-inventory-video

https://www.symantec.com/connect/videos/creating-custom-inventory-data-classes-video

https://www.symantec.com/connect/videos/gathering-custom-inventory-video

Article Understanding Custom Inventory

https://www.symantec.com/connect/articles/introduction-custom-inventory-notification-server-70

Connect Sponsored Group

https://www.symantec.com/connect/groups/discovery-and-inventory

Custom Inventory Samples

https://www.symantec.com/connect/articles/custom-inventory-solution-7-script-examples

https://www.symantec.com/connect/forums/powershell-custom-inventory-not-working

https://www.symantec.com/connect/articles/custom-inventory-computer-ad-description

https://www.symantec.com/connect/forums/ns71-custom-inventory-help-registry-values

Resources


https://www-secure.symantec.com/connect/videos/creating-custom-inventory-video







https://www-secure.symantec.com/connect/videos/creating-custom-inventory-data-classes-video











https://www-secure.symantec.com/connect/videos/gathering-custom-inventory-video







https://www-secure.symantec.com/connect/articles/introduction-custom-inventory-notification-server-70











https://www-secure.symantec.com/connect/groups/discovery-and-inventory





https://www-secure.symantec.com/connect/articles/custom-inventory-solution-7-script-examples











https://www-secure.symantec.com/connect/forums/powershell-custom-inventory-not-working









https://www-secure.symantec.com/connect/articles/custom-inventory-computer-ad-description









https://www-secure.symantec.com/connect/forums/ns71-custom-inventory-help-registry-values














Type Location

Troubleshooting https://www.symantec.com/connect/forums/troubleshooting-inventory-issues

White Paper https://www.symantec.com/connect/downloads/custom-inventory-whitepaper

Linux, Unix, Mac Script http://www.symantec.com/business/support/index?page=content&id=HOWTO50111

Custom Inventory with ITA

http://www.symantec.com/connect/articles/integrating-custom-inventory-data-it-analytics-71

http://www.symantec.com/connect/articles/adding-custom-data-class-it-analytics-cubes

Resources


https://www-secure.symantec.com/connect/forums/troubleshooting-inventory-issues





https://www-secure.symantec.com/connect/downloads/custom-inventory-whitepaper





http://www.symantec.com/business/support/index?page=content&id=HOWTO50111

http://www.symantec.com/business/support/index?page=content&id=HOWTO50111



























Thank you!

Copyright © 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.


Paul Conover, Nathan Lyons

[email protected], [email protected]

801.228.7119

mailto:[email protected]

mailto:[email protected]


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