Curriculum Vitae Daniel Jonathan Valik US Version
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Daniel Jonathan Valik 3850 Klahanie Dr SE, Issaquah, WA 98029, Summerwalk at Klahanie Mobile-phone (US): +14259884446 | [email protected] social: find me on Linkedin.com/Daniel Jonathan Valik find me on Xing.com/Daniel Jonathan Valik DvalikUC biography: http://bios/daniel.aspx skype: Professional, consistent, and experienced expert who is technically savvy with over 10 years of experience in IT and telecommunication. Additional extensive experience in business and market development. Successful in providing leadership on new topics and complex global projects that require interfacing with internal/external teams and ecosystems. 12 year career within different companies in the areas telecommunication, IT, mobility and hosted/cloud services. Strong technical and business background – was member of Microsoft´s high potential program. Organized, logical, rationale thinker and problem solver with superb communication and collaboration skills. HISTORY-------------------------------------------------------------------------------------------------------------------------------------- 10/2011 – present Sr. Program Manager - Unified Communications, Global Business Operations & Strategic Services Microsoft Corporation Headquarter Redmond, USA, http://www.microsoft.com As Sr. Program Manager for Unified Communications I drive the evolution and maintenance of the Global Business Operations & Strategic Services unified communications strategy. This includes gathering, consolidating and prioritizing business requirements from the supported programs and teams, as well as researching existing and emerging technologies and working with partner teams to determine how they should be leveraged as part of the overall customer support environment. This also includes mapping of business requirements to critical processes to identify opportunities to change processes and/or technology to ensure operational alignment between proactive, self- help and assisted support. Next to this I’m responsible to communicate the global UC strategy and deployment status updates to senior leadership and management, as well as ongoing readouts of measured effectiveness as part of a continual improvement process. For this I drive engagements and be the CSS primary point of contact with IT and third-party development vendors, as needed. It is also a goal to support the field sales with references about Lync and UC in Contact and Call Centers. My activities include partnering with several teams to deliver functionality to meet prioritized business requirements and owning the ongoing professional relationship. Also I ensure that CSS business requirements for supporting infrastructure, such as the Lync and Microsoft cloud platforms, are documented, prioritized and championed with the appropriate groups. 03/2011 – 10/2011 (8 months) Sr. Architect for Unified Communications Technologies, APAC Region Unify2 Asia Pacific Pte. Ltd., http://unifysquare.com This position combines few interesting areas: As Architect at Unify² I´m responsible for sales, business development, project management and also for the solution design and the integration of UC technologies in international enterprise projects. In this field I´m working with international partners and customers in the APAC region and also with the global team at Unify² to develop new add-ons and extended solution for UC. Next to this I´m also responsible for competitive analysis and positioning in terms of Microsoft, Cisco, Google, Avaya, Siemens and other UCC platforms, communication, collaboration and mobile solutions. Unify² is a spin-off of Microsoft and the mission is to influence the communication & collaboration market as group of UC experts and to develop new add-ons for the Microsoft UC platform. Additionally Unify² provides a broad knowledge about other UC & Collaboration vendors and solutions like Cisco, Avaya, Siemens, IBM and Google. 08/2006 – 03/2011 (4 years, 8 months) Sr. Product Technical Specialist - Unified Communications & Mobility Microsoft Austria GmbH, http://www.microsoft.com/austria/ As Sr. Product Technical Specialist for Unified Communications I was responsible for the integration and product design of UC technologies at our enterprise customers (EPG). I worked with international and local (Austria) partners and corporations to evangelize the Unified Communications solution. This was a solution selling position comprising technical, sales, marketing and business development activities. In this role I was also acting as kind of UC strategist in terms of competitive know how and market analysis (especially for Cisco, IBM, Google, Apple, Carrier-solutions, CTI/UM vendors and others). Additionally, I was responsible for acquiring new business partners for the UC market, enabling adoption of UC capabilities at customers, supporting deployment projects and consulting in change and business process optimization projects.
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This is the US version of my current CV.
Transcript of Curriculum Vitae Daniel Jonathan Valik US Version
Daniel Jonathan Valik
3850 Klahanie Dr SE, Issaquah, WA 98029, Summerwalk at Klahanie
Mobile-phone (US): +14259884446 | [email protected]
social: find me on Linkedin.com/Daniel Jonathan Valik find me on Xing.com/Daniel Jonathan Valik
DvalikUC biography: http://bios/daniel.aspx skype:
Professional, consistent, and experienced expert who is technically savvy with over 10 years of experience in IT and telecommunication. Additional extensive experience in business and market development. Successful in providing leadership on new topics and complex global projects that require interfacing with internal/external teams and ecosystems.
12 year career within different companies in the areas telecommunication, IT, mobility and hosted/cloud services.
Strong technical and business background – was member of Microsoft´s high potential program.
Organized, logical, rationale thinker and problem solver with superb communication and collaboration skills.
HISTORY--------------------------------------------------------------------------------------------------------------------------------------
10/2011 – present Sr. Program Manager - Unified Communications, Global Business Operations & Strategic Services Microsoft Corporation Headquarter Redmond, USA, http://www.microsoft.com As Sr. Program Manager for Unified Communications I drive the evolution and maintenance of the Global Business Operations & Strategic Services unified communications strategy. This includes gathering, consolidating and prioritizing business requirements from the supported programs and teams, as well as researching existing and emerging technologies and working with partner teams to determine how they should be leveraged as part of the overall customer support environment. This also includes mapping of business requirements to critical processes to identify opportunities to change processes and/or technology to ensure operational alignment between proactive, self-help and assisted support. Next to this I’m responsible to communicate the global UC strategy and deployment status updates to senior leadership and management, as well as ongoing readouts of measured effectiveness as part of a continual improvement process. For this I drive engagements and be the CSS primary point of contact with IT and third-party development vendors, as needed. It is also a goal to support the field sales with references about Lync and UC in Contact and Call Centers. My activities include partnering with several teams to deliver functionality to meet prioritized business requirements and owning the ongoing professional relationship. Also I ensure that CSS business requirements for supporting infrastructure, such as the Lync and Microsoft cloud platforms, are documented, prioritized and championed with the appropriate groups.
03/2011 – 10/2011 (8 months) Sr. Architect for Unified Communications Technologies, APAC Region Unify2 Asia Pacific Pte. Ltd., http://unifysquare.com
This position combines few interesting areas: As Architect at Unify² I´m responsible for sales, business development, project management and also for the solution design and the integration of UC technologies in international enterprise projects. In this field I´m working with international partners and customers in the APAC region and also with the global team at Unify² to develop new add-ons and extended solution for UC. Next to this I´m also responsible for competitive analysis and positioning in terms of Microsoft, Cisco, Google, Avaya, Siemens and other UCC platforms, communication, collaboration and mobile solutions. Unify² is a spin-off of Microsoft and the mission is to influence the communication & collaboration market as group of UC experts and to develop new add-ons for the Microsoft UC platform. Additionally Unify² provides a broad knowledge about other UC & Collaboration vendors and solutions like Cisco, Avaya, Siemens, IBM and Google.
08/2006 – 03/2011 (4 years, 8 months) Sr. Product Technical Specialist - Unified Communications & Mobility Microsoft Austria GmbH, http://www.microsoft.com/austria/ As Sr. Product Technical Specialist for Unified Communications I was responsible for the integration and product design of UC technologies at our enterprise customers (EPG). I worked with international and local (Austria) partners and corporations to evangelize the Unified Communications solution. This was a solution selling position comprising technical, sales, marketing and business development activities. In this role I was also acting as kind of UC strategist in terms of competitive know how and market analysis (especially for Cisco, IBM, Google, Apple, Carrier-solutions, CTI/UM vendors and others). Additionally, I was responsible for acquiring new business partners for the UC market, enabling adoption of UC capabilities at customers, supporting deployment projects and consulting in change and business process optimization projects.
01/2010 – present (7 months) Author (next to Microsoft employment) Microsoft Austria GmbH, http://www.microsoft.com/uc/de/at/
First Book: "The Renaissance of Communication and Collaboration", Microsoft exclusive for customers and partners; date: October 2010, language German; link: Download E-Book from Microsoft
Second Book: "Unified Communications (Telefonieren Sie noch oder kommunizieren Sie schon?)", MSPRESS; date: November 2010, language German and English; link: Amazon
Third & Fourth Book about Unified Communications, Cloud Services, Mobile Technologies and Business Impact in planning for Beginning of 2012 (Project start 2011), Publishing international; powered by http://www.packtpub.com
09/2005 – 08/2006 (1 year) Technical Specialist -Messaging & Operations, Infrastructure Group Microsoft Austria GmbH, http://www.microsoft.com/austria/
As Technical Specialist for Messaging and Operations I was responsible for the integration and the product design of Windows, Exchange, Identity platform and virtualization technologies at our enterprise customer accounts.
12/2004 – 08/2005 (9 months) Product Solution Manager -Messaging & Integration MATERNA Information & Communications GmbH Vienna, http://www.materna.at/
As Product Solution Manager I was responsible for the area of Unified Messaging and integration, managing opportunities pipeline, escalation management, and partner collaboration and integration. Additionally I was responsible for product design, customer feedback and telecommunication market analysis.
04/2001 – 12/2004 (3 years, 9 months) System Engineer, Consultant, Trainer (MCT Degree) MATERNA Information & Communications GmbH Vienna, http://www.materna.at/
As System Engineer I was responsible for the design, integration, support and part of the product design of the Materna communication solution suit (Unified Messaging, VoIP, IVR, WAP, MMS, FSMS, FAX, Voicemail, CTI, PBX/CISCO) based in Austria, Germany, Italy and Hungary.
01/2001 – 03/2001 (3 months) Solution Specialist, Administrator TCP Phone Vienna
As Solution Specialist and Administrator I was responsible for the Microsoft Windows and Linux Debian platform administration.
08/1999 – 02/2000 (7 months) Internal IT Service, Sales
Media Markt Vösendorf, http://www.mediamarkt.at/
In the internal IT service I worked as an internal service technician and later in sales.
EDUCATION---------------------------------------------------------------------------------------------------------------------------------- MBA Master of Business Administration for Change and Strategic Management, Alpen Adria University Klagenfurt, 10/2010
MAS Master of Advanced Studies for Change/Knowledge Management, Alpen Adria University Klagenfurt/MOT, 09/2010
ABM Academic Business Manager, University course of instruction to General Business Management, WIFI Vienna, 03/2009
CS/CD Computer Science/Commerce Degree, Private School for Information Technology & Business Traders, Vienna, 08/1999
QUALIFICATIONS--------------------------------------------------------------------------------------------------------------------------
Microsoft Certified Trainer (2004-2011/active)
Microsoft Certified Technical Specialist -Voice Technologies (OCS)
Microsoft Certified Technical Specialist - Exchange Server
Microsoft Certified Professional -Exchange Server Design
Microsoft Certified Systems Administrator 2003
Microsoft Certified Systems Engineer 2003
Microsoft Certified Systems Engineer 2000
Microsoft Certified Office Specialist 2003
Microsoft Certified Professional (div. exams)
English as a second language (WIFI Vienna, Smart Language Training)
Japanese introduction (WIFI Vienna, Smart Language Training)
AWARDS--------------------------------------------------------------------------------------------------------------------------------------
Microsoft Team (EPG) Award for Business Development (book projects/author act.)
2010, http://www.microsoft.com/uc/de/at/
Member of the high potential program of Microsoft Austria (ranking based on revenue, commitments and extra activities/success); 2010
Award for Competition – Microsoft Strategy (internal) whitepaper with Content of Cisco Systems and Microsoft’s UCC/Cloud and Mobile strategy, also content of the master thesis for the MBA study, University Klagenfurt/MOT, Austria; 2010
Microsoft Team (EPG) Award for Mobile Projects (Windows Phone Initiative) 2010, http://www.out-of-office.at/
Microsoft Team (EPG) Award for Windows Mobile Projects 2009, Microsoft References
Microsoft Team (EPG) Award for Emerging Market Business (VoIP - UC/OCS Projects) 2009, Unified Communications
Excellent Completion of the University course to Gen. Business Management 2008
Microsoft Gold Star Award (first Nortel/Exchange 2007 Voice integration)
REFERENCES-------------------------------------------------------------------------------------------------------------------------------
Mr. Marc Stolte, Sr. Director, World Wide Sales Strategy – Productivity Microsoft Redmond Campus, USA, [email protected], +1 (425) 5384137
Mr. Christian Maranitsch, Segment Director Western Europe Incubation Sales Microsoft Western Europe Headquarters, [email protected], +43 (664) 1927-440
Ms. Yvonne Bettkober, Incubation Director for GE, CEE & MEA Microsoft Corporation HQ, [email protected], +41 (78) 844 66 76
Mr. Gerald Six, Business Manager Microsoft Infrastructure and Services Hewlett-Packard Gesellschaft m.b.H., [email protected], +43 (664) 1009-253
Mr. Mark McGregor, CEO of Leadership Center GmbH Leadership Center GmbH, [email protected], +41 (79) 436 5719
Mr. Thomas Putz, Manager Portfolio Development Kapsch BusinessCom AG, [email protected], +43-(664)-6285459
Mr. Jochen Kunert, Managing Director Unify² EMEA Unify² Germany GmbH, [email protected], +49 (171) 7471844
Mr. Prof. Dr. Robert Neumann, Director M/O/T School of Management, Organizational Development and Technology, [email protected], +43-(664)-3375093
Mr. Gerhard Reinhold, Regional Sales Director D-A-CH Dialogic Germany GmbH, [email protected], +491723011876
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