“Current Events” in Accommodation Linda Carter Batiste, J.D., Principal Consultant

JAN is a service of the U.S. Department of Labor’s Office of Disability Employment Policy.

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“Current Events” in Accommodation

Linda Carter Batiste, J.D., Principal ConsultantBeth Loy, Ph.D., Principal Consultant

From JAN: Numbers 36,000 contacts per year

10,000 electronic contacts

3,200,000 Webpage requests per year

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“Current Events”

Home Business Politics Technology Living World

From JAN: Website Redesign AskJAN.org Launch

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From JAN: Webcast Archives Monthly Series

Veterans Issues Customized Employment Employing and Accommodating an Aging Workforce Accommodation Ideas for Individuals with Fibromyalgia

Federal Winter Webcast Series Hiring People with Disabilities in the Federal Government Reasonable Accommodation Process in the Federal

Government Best Practices in the Employment of People with

Disabilities in the Federal Government

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From JAN: Publications ENews: Volume 9, Issue 1, First Quarter –

[email protected] Practical Guidance for Medical Professionals:

Helping Patients Write Effective Accommodation Request Letters

Two New Sample Forms for the Accommodation Process

The Interactive Process and The Interactive Process: The Federal Sector

Consultants’ Corner: A Support Person as an Accommodation

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From JAN: Blogs Disability.gov

Career Connection Series: “What can be done to make service dogs easier to accept in the workplace?”

“Accommodations Are Low Cost And High Impact!”

Department of Labor Work in Progress “Shifting Gears: Transitioning from School to Work”

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From ODEP Campaign for Disability Employment Toolkit Return-to-Work Toolkit

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Stay Tuned @ AskJAN.org

Costs / Benefits:

5 Surveys Employer Professional Self / Individual Self-Employment Other

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Employer Follow-up Study 1,182 employers interviewed between January, 2004,

and December, 2006 483 employers interviewed between June 28, 2008,

and July 31, 2010

Total of 1,665 Employers

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Finding: Employers want to provide accommodations so they can retain valued

and qualified employees.


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Results Of the employers who called JAN for accommodation

information and solutions, most were doing so to retain or promote (82%) a current employee.

On average (including those persons who had just been given a job offer or who were newly hired), the employees had been with the company about seven years, with an average wage of about $14 for those paid by the hour, or an average annual salary of about $48,500.

In addition, the individuals tended to be fairly well-educated, with 44% having a college degree or higher.

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Finding: Most employers report no cost or low cost for accommodating employees with

disabilities.


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Results Over half of accommodations (56%) were made

at no cost. Of the 37% who experienced a one-time cost to

make an accommodation, the typical cost of accommodating an employee was $600.

Only 23 (4%) said the accommodation resulted in an ongoing, annual cost to the company and 9 (2%) said the accommodation required a combination of one-time and annual costs.

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Finding: Employers report accommodations are effective.


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Results Of those responding, 76% reported the

accommodations were either very effective or extremely effective.

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Finding: Employers experience multiple direct and indirect benefits after making

accommodations.


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Direct Benefits of Accommodation


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Direct Benefits %

Company retained a valued employee 89%Increased the employee’s productivity 71%Eliminated costs associated with training a new employee 60%Increased the employee’s attendance 52%Increased diversity of the company 43%Saved workers' compensation or other insurance costs 39%Company hired a qualified person with a disability 14%Company promoted an employee 11%


Indirect Benefits of Accommodation


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Indirect BenefitsImproved interactions with co-workers 68%Increased overall company morale 62%Increased overall company productivity 59%Improved interactions with customers 47%Increased workplace safety 44%Increased overall company attendance 38%Increased profitability 32%Increased customer base 18%


The study results consistently showed that the benefits employers receive from making

workplace accommodations far outweigh the low cost.


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Stay Tuned @ AskJAN.org/topics

/costs.htm


Overview ADA Anniversary and Celebrations ADAAA Regulations GINA 21st Century Communications and Video

Accessibility Act Executive Order Telework Enhancement Act

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Usability Wide range of definitions Not only about people with disabilities

“There is an app for that!”

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Smartphones Voiceover technology Zoom Font Adjustment Apps

Proloque2Go, iConverse,

iCommunicate, Locabulary,

Tunewiki, SoundAMP, iSign,

Voxie, A Special Phone,

Glucose Buddy, Community Sidekick

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Kindle: Amazon.com Kindle for PC with Accessibility Plugin

Text-to-speech reading

with adjustable voice settings Voice-guided menu navigation Large font sizes High contrast reading mode Keyboard navigation Accessible shortcuts

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iPad: Apple.com VoiceOver (with Braille Reader) Web and Language Rotor Contrast / Font Modification Zoom Word Completion / Correction USB Keyboard Mounting Options

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Loc-Line Modular Hose: modularhose.com Loc-Line System

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livescribe smartpens: www.livescribe.com Pulse Echo

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Communication Device: www.prentrom.com Essence™

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Combination Technology: yourdolphin.com SuperNova

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Seating: www.reliance-medical.com Surgical Stool with Hydraulic Base & Floor Lock

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Stay Tuned @ AskJAN.org/SOAR


Disability and Work Drugs and Alcohol Dress Codes

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Disability and Work: Drugs and Alcohol Casual Use Illegal Drug Use Alcohol Use Affecting Performance or Conduct

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Disability and Work Examples

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Disability and Work Employees with Alcoholism

AskJAN.org/media/alcohol.html

Employees with Drug Addiction AskJAN.org/media/drugadd.html

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Disability and Work: Dress Codes Clothing Hair Styles Safety Equipment Fragrances

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Disability and Work: Basic Rules Never Have to Modify if Required by Federal Law May Have to Justify as “Job-Related and

Consistent with Business Necessity May Not Be Reasonable Avatars

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Stay Tuned @ AskJAN.org/new


Going Green Initiative Facility Cleaning Ventilation

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Contact (800)526-7234 (V) & (877)781-9403 (TTY) AskJAN.org & [email protected]

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“Current Events” in Accommodation Linda Carter Batiste, J.D., Principal Consultant

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