Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP Conducting Campus Investigations.

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ale Dellaverson Hirschfeld Kelly & Kraemer, LLP Conducting Campus Investigations

Transcript of Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP Conducting Campus Investigations.

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Conducting

Campus

Investigations

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Standards Of Proof

Beyond a reasonable doubt Clear and convincing evidence Preponderance of the evidence Good faith investigation /

Reasonable conclusion

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Initial Meeting

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Initial Meeting - Purpose / Objective Identifying all issues Gathering all material facts Determining if formal or

informal investigation is needed

Instilling confidence in the system and you

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Confidence In You As Investigator

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

“To tell you the truth, I don’t feel that you are the right person to handle this issue. Only an African American can understand the kind of discrimination minorities at this College face every day of the week.”

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

The Initial Meeting

Who?

What?

When?

Where?

Why?

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Issue Confirmation Memo -Key Points

Identify issues (confirmation)

Identify facts provided by employee to support issue

Confirm these are all issues raised

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Issue Confirmation Memo -Key Points (continued)

Identify name of person investigating issue and confirm his/her impartiality and fairness

Identify roadmap for investigation

Outline the College’s expectations for the employee raising the issue

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Planning the Investigation

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Planning the Investigation -Important Considerations

What facts / documents can you unilaterally gather?

Who should conduct the investigation? Who should be interviewed? How should the interviews

be conducted?

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Carrying Out An Effective Investigation

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Preparing For And Conducting An Effective Investigation Contracting for expectations

Showing sensitivity toward interviewee

Putting interviewee at ease

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Preparing For And Conducting An Effective Investigation Stressing that no conclusions

have been reached

Minimizing risk of retaliation

Protecting the investigation’s integrity

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Meeting With The Accused

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Meeting With The Accused: Outlining Your Approach

OUTLINE YOUR ISSUES -- carefully analyze all issues raised

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Meeting With The Accused: Outlining Your Approach

LIST THE FACTS that relate to each issue.

LEAVE ROOM underneath each fact to work in the individual’s answers.

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Meeting With The Accused: Outlining Your Approach

NOTETAKING IS CRITICAL -- do the best you can to get down key facts during the interview and complete your notes IMMEDIATELY after the interview is completed while the information is still fresh.

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Asking Effective Questions

Broad to narrow questions

Leading questions

Tough questions

Follow-up questions

Avoid compound questions Committing interviewee to a story /

chronology

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What If The Accused Denies Wrongdoing? Explore possible ill-motives Ask:

“Do you have any idea why she/he would make this up?”

Ask:“Have you had any conflicts or

problems with her/him?”

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Concluding Interview

Offer general time frame for investigation

Encourage the supplying of facts

Stress need for confidentiality

Stress no retaliation

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Interviewing Witnesses

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Interviewing Potential Witnesses - Different Kinds

Reluctant witness

Witness who loves the limelight

Witness with an axe to grind

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Assessing Credibility

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Assessing Credibility

Demeanor

Logic / consistency of

story

Corroborating evidence

Circumstantial evidence

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Reaching A Conclusion

Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP

Reaching A Conclusion

DON’T BE AFRAID TO BE WRONG!

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Reaching A Conclusion

Timeliness

Pattern & Practice

Motivation

Truthfulness

Wrap- Up And Conclusion

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