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    Community

    Social Work

    Teaching Resource

    Powerpoint Slides

    Martin ONeill

    January 05

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    Community Social WorkTeaching Resource

    Powerpoint Slides

    Session 1 Group Work

    QuestionWhich community do you comefrom?

    Session 2What is Community?

    Definitions

    Session 3Context Informing Practice

    Session 4

    Policy Context

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    Session 5

    The Social Determinants of

    Health

    Session 6

    What is Community SocialWork?

    Session 7

    What skills are required forCommunity Social Work?

    Session 8

    Values, Skills

    Session 9

    Benefits and Limitations

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    Session 10

    The Role of theCommunity/Voluntary Sector

    Session 11

    Stages in the CommunitySocial Work Process

    Session 12

    Current issues

    Macro

    Micro

    Session 13 (GroupExercise)

    Case Studies

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    Session

    One

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    Question.

    How can social workers avoid

    becoming a bureaucrat ora glorified administrator?

    Community Social Work

    approaches can help!

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    Questions

    1. Which community do you

    come from?

    2. What is community socialwork?

    3. From your experience orknowledge can you identify

    any examples of communitysocial work?

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    What is

    Community?

    Definitions

    Session Two

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    Community

    The term community describes

    the nature of a particular series

    of connections between

    individuals which bind them

    together into a coherent group.

    The coherency of the group will

    depend on the number and

    strength of these connections

    between individuals.

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    Some of the connections

    which bind people together

    into a community are in two

    themes:-

    For sociologists, a common

    geographical area, or acommon interest, ethnic

    origin, disability etc

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    CommonPurpose

    Consistency ofinteraction/contact

    Common/shared values,beliefs, outlook

    Common perception ofexperience

    Interactive networks of

    relationships

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    Communities are notautomatically:-

    Supportive

    Welcoming

    Empathetic

    Positive

    Empowering

    Caring

    Forgiving

    Enabling

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    Community DevelopmentDefinition

    Community development is directed in particular

    at people who feel excluded from society. It

    consists of a set of methods which can broaden

    vision and capacity for social change, and

    approaches, including consultation, advocacy

    and relationships with local groups. It is a way of

    working which is informed by certain principles

    which seek to encourage communities people

    who live in the same areas or who havesomething else in common to tackle for

    themselves the problems which they face and

    identify to be important, and which aim to

    empower them to change things by developing

    their own skills, knowledge and experience andalso by working in partnership with other groups

    and with statutory agencies. The way in which

    such change is achieved is vital and so both the

    task and the process is important.

    Monitoring and Evaluating ofCommunity Development in Northern Ireland,

    Voluntary Activity Unit, DHSS 1996

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    By community social work we mean formal socialwork which, starting from problems affectingindividuals or groups and the responsibilities andresources of social work departments and voluntaryorganisations, seeks to tap into, support, enable andunderpin the local networks of formal and informal

    relationships which constitutes a basic definition ofcommunity (Barclay, 1982)

    Community social work is about encouraging peopleto discover their resources and possibilities in orderto work for positive change in their community..People have the right to participate in the decisionsaffecting them but they grow through takingresponsibility for their own success or failure.

    Community is founded on a sense of belonging andworth People are diminished if they are excludedfrom decision making. They are enhanced by

    recognition and responsibility. The means and endsof community social work are not merely to providepeople with services or resources, but to makepossible the process of discovering and learningtogether by which communal life is created.

    Amended fromWendy Godfrey (1985)

    Community Social WorkDefinition

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    Context InformingSocial Work Practice

    Session Three

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    Context Informing

    Practice

    Before starting a comparison it is

    important to be clear about the

    context. A key date sheet for Social

    Work History in Britain provides a

    short overview of the history of

    social work and community

    development issues, which inform

    practice.

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    4. Macro Context

    A key date sheet for Social Work history

    in Britain provides a short overview ofthe history of social work andcommunity development issues.

    Paternalism/Populism

    18001850 - Victorian Self Help,Laissez-faire doctrine, PoorLaw and Workhouses.

    1869 - Charities Organisation Society1869 led to the setting up ofAlmoners, as the first socialworkers.

    1893 - Settlement movement

    1893 - middle class involvement insocial work and communitywork.

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    1915 - Glasgow rent strike,

    working class action. Church ofEngland, 1900, reforms end

    evangelical trend in the Church.

    1918 - Suffragettes, led to votes

    for women 1918.

    1914 - 1918 First World Wara

    land for heroes

    1930s - The Great Depression

    1939 -1945 - Second World War

    1945 - Labour win a landslide

    victory, a new consensus and

    welfare state established 1948

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    Crisis Management

    1950s Expanding economy, Localcouncils of SocialServices establishedCommunity Centres andcommunity workers established

    in new and expanding councilestates

    1960s Poverty rediscovered

    1968 Gulbenkian Report promotedCommunity Work

    1968 Seebohm Report led toreorganisation of SocialServices Departments,

    Community Social Workersrecognised and supported

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    Technocractic Management

    1968 Riots, Vietnam protests, CND,

    Civil Rights Movements,

    Northern Ireland Conflict

    1970 Urban Programme

    established, 4,000 projectssupported, The rise of radical

    social work.

    1975 Community Development

    Projects broke with

    pluralist concerns, criticisedcapitalism as the source of

    poverty, Home Office withdrew

    funding

    1979 Thatcher Government elected,

    Welfare State criticised and

    dismantled

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    1982 Barclay Reportsupported communitysocial work, just as the tideturned against this idea

    Griffiths Report onCommunity Care promotedbetter support for carers and a self

    help ideology.

    1990s Contract culture promoted in H&SS,renewed interest in communitydevelopment approaches

    2000 Community social work andrhetoric assimilated bymanagement and Community

    Development mainstreamed

    Managerialism/SocialDevelopment

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    Policy Context

    SessionFour

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    Policy Context

    1. The Review of Public Administration inN Ireland 2003

    - integration

    - local government

    2. Investing for Health 2002Partnerships in Health

    3. A N.Ireland Anti-Poverty Strategy toreplace TSN?

    4. Equality Agenda and Section 75

    N.I. Act

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    5. HPSS Regional Strategy to 2005 2025A new DHSS 20 year strategy published

    December (04)

    6. SHSSB Community DevelopmentStrategy 2000 CD Teams in SHSSB.

    All Trusts in SHSSB have CD policies.Other Boards and Trusts have a range ofinterest in community development.

    7. Current HPSS Funding cuts andefficiency savings. EU funding cuts.

    Voluntary and Community Sectorsqueezed in the middle.

    8. Equality schemes, Human Rights andPolicy Impact

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    Government Policy

    The Department of Health and Social

    Services is committed to promoting acommunity development approach whichis linked to community social work.

    The broad goals include, amongstothers:-

    tackling social exclusion;

    promoting the principles of social

    justice in all policies and strategies forhealth and wellbeing;

    tackling inequalities in health andwellbeing and their root causes;

    creating healthy environments;

    partnership with the voluntary andcommunity sector;

    promoting volunteering.

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    The Social Determinants

    of Health

    SessionFive

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    If Inequalities in Social

    Wellbeing are to be Reducedit Will be Essential to:-

    Have policies to achieve general healthimprovement and have a greater impact on

    the less well off. That is those in those interms of socioeconomic status, gender orethnicity, less well off in terms of health or itsprincipal determinants such as income,education, employment or the materialenvironment.

    A well intentioned policy which improvesaverage health and social wellbeing may haveno effect on inequalities. It may even widenthem by having a greater effect on the better

    off, eg immunisation, cervical screening,smoking taken up by the middle classes.

    The mortality rate between (professional classI) and (unskilled class 5) which is nearly twice

    as high for class 5.

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    This increases the risk of mental

    illness, disability, addiction and

    social isolation.

    Social support is very important to

    good health as people feel cared

    for, loved, esteemed and valued.This has a powerful protective effect

    on health and wellbeing. Highlevels of mutual support protect

    health while low levels have acorrosive effect.

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    Session

    Six

    What is CommunitySocial Work?

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    What Is CommunitySocial Work?

    it fights poverty and social exclusion

    it aims to include service users as fulland active citizens

    it challenges discrimination by race,disability, age, religion, gender andsexual orientation

    it is about people working together forservice user led, democratic action

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    it promotes participation in decisionmaking and gives people more power

    it works to prevent problems

    it encourages people to learn skillsand knowledge and develop selfesteem and confidence through taking

    action

    it supports joint work between HPSS

    agencies, citizens.

    action can range from individual self

    help to lobbying and campaigning.

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    Within Health and SocialServices the Purpose ofCommunity Social Workis to Assist People to:-

    obtain better access to information on health

    and social issues.

    identify and articulate their own health and

    social needs and agenda for action.

    negotiate and lobby for health and social

    improvements .

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    strengthen personal and community

    networks and relationships,

    providing mutual assistance.

    enhance community spirit by

    increasing peoples feelings of selfesteem, identity and belonging.

    increase confidence and personal skills.

    Assist people to make an impact onpolicies affecting their health and social

    well-being.

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    The Community Social Work Process canbe applied to many different settings.

    Relevant to a health and social settingwhere a broad and holistic definition ofhealth and wellbeing is applied

    It can operate at the following levels:-

    Within communities, developingindividuals, groups and communityorganisations.

    In the management, operation andservice delivery of statutory andvoluntary organisations.

    In partnership between service usersand organisations such as health andlocal authorities, and local communitiesparticularly in the planning and delivery

    of services.

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    Group Work

    Identify the skills required for communitysocial workers

    SessionSeven

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    Question

    Can you identify what skills

    are required for Community

    Social Workers?

    How would you apply these

    skills?

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    Values and Skills

    Session

    Eight

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    Community

    Social Work

    Values and Principles

    Respect, regardless of gender, age, belief, race, class, sexual orientation, disability.

    Accept him/her as a person/uniqueness

    To uphold his/her rights to self determination.

    Non-judgemental attitude.

    Anti-racist, anti discriminatory and anti-sectarian

    commitment.

    Anti-oppressive practice.

    Respect for the individual/group

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    Confidentiality limitations.

    Recognition and commitment totackling inequalities in health andsocial wellbeing.

    Commitment to collective action.

    Tackle social exclusion

    Empowerment

    Participation

    Can you see any problems withthe above?

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    Skills Neededby Community Social

    WorkersMany of the ideas and methods incommunity social work will not be new.

    However the conventional ways ofworking, focused on the client list and

    on the individual and emphasising

    professional control of health and social

    services knowledge, are all challengedby community social work methods

    One list of skills and knowledge for

    community social workers is given onthe following page. Some of these

    skills will be needed by community

    social workers.

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    Skills Needed

    research

    information skills

    analytical skills

    interpersonal skills

    motivational skills

    group work skills

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    knowledge of organisational

    theory and practice

    financial skills

    knowledge of how Government

    Departments operate

    management skills

    lobbying skills

    knowledge of relevant legislation

    knowledge and skills in working

    with the voluntary and community

    sector

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    Benefits and Limitations

    Session

    Nine

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    Community social work approaches involvelots of commitment; many difficulties may haveto be overcome. One study of the use ofcommunity approaches in practice found awide range of benefits and issues identified bySocial Workers.

    Benefits/Limitations ofCommunity Social Work

    The benefits included:

    more satisfying work; more appropriate service user engagement

    with services and hence more effective use; more realistic expectations of services staff felt that they had a greater

    knowledge of the resources to offerpatients;

    a feeling of being able to share problems withother agencies. Limits Bureaucracy Managerialism Experts, some social workers view

    themselves as experts and are unwilling toshare power

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    The role of the

    Voluntary/CommunitySector

    SessionTen

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    The Role ofVoluntary/Community

    Sector Voluntary Organisations provide vital

    services which would not otherwise beprovided by the state.

    Make a unique contribution to healthand social wellbeing.

    Promote social welfare in targetinghealth and social need to sociallyexcluded individuals, groups and

    communities. Eg, a C.A.B: 66% ofusers had no educational qualificationsand almost half were on low income.

    Value base derived from userinvolvement and participation.

    Voluntary led services promote socialand emotional wellbeing which maywell mitigate the need for referrals tostatutory agencies.

    Working in partnership betweenvoluntary/community organisations andHealth and Social Services is vitallyimportant.

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    Stages in theCommunity Social

    Work Process

    Session

    Eleven

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    Stages in the Community

    Social Work Process Entry: getting to know the person or group you are working

    with

    Build up contacts and trust and clarify your role

    Identify formal or informal networks and structures

    Work with the person or group to help them identify mainconcerns/ problems/areas of common interest

    Help them identify what needs to change

    Collectivise involvement, participation and commitment withinthe persons network or community or group

    Clarify openings and resistances to change

    Help the person or group develop tactics and plans to bringabout change, by building an opening and tackling or by-

    passing resistance

    Take action as appropriate

    Evaluate

    Continue the process

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    Current issuesMacroMicro

    Session Twelve

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    Current Issues

    Macro Level

    Working within a conflict/postconflict society

    The role of the Northern IrelandAssembly?

    Equality Agenda

    Human Rights Agenda

    The Review of Public

    Administration and LocalGovernment

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    The restructuring ofdownsizing Health and Social

    Services managerialismv-social development

    Cross Border Dimension

    European Perspective(N Ireland less important)

    Down sizing the statutory andvoluntary sectors (too manyorganizations doing similar

    things) Funding cuts &efficiency savings

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    Current IssuesMicro Level

    Mainstreaming communitydevelopment and community socialwork in HPSS

    Community Development Policy in

    Trusts and BoardsNot joined up across all the HPSS

    Resources?

    Scarce

    Role of voluntary and communitysector as partners or adversaries,

    do we use and abuse them?

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    Case Studies

    Session Thirteen

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    Case Study One

    A group of people withmental health problems statethat they are fed up with the

    programme at a socialcentre.

    What would you do?

    What are the issues?

    What are the potential

    problems?

    How would you handle

    these?

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    Case Study Two

    A group of Muslim women ask for

    help in forming a group.

    During the meeting many express

    concerns and fears about racist

    attacks and abuse because of

    September 11th.

    What would you do? What is the role of the agency?

    What is your role, what problemsmight arise?

    How would you handle these?

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    Case Study Three

    A carers group haveexperienced a range ofproblems:- lack of respite(24 hr caring), carers mental

    health needs, stigma, lack ofresources, little recognitionfrom HPSS. They state thatthey are being used and

    abused by social services.

    What is your role?

    What is the role of theagency?

    How could these issues betackled?

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    Case Study 4

    You are a social worker in aCentre providing services for agroup with learning difficulties

    The group wants a strongervoice in how the Programme of

    the Centre is organised However, the manager and

    staff are resisting this proposal

    What would you do?