CSP Partner Licensing Guide - Arrow Electronics Common DAM/Arrow ECS - NO/File… · Welcome to the...
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CSP Partner Licensing Guide Version 15.0 JUNE 15, 2017
Transcript of CSP Partner Licensing Guide - Arrow Electronics Common DAM/Arrow ECS - NO/File… · Welcome to the...
CSP Partner Licensing GuideVersion 15.0
JUNE 15, 2017
2 © 2016 Citrix | Confidential
Welcome!
Welcome to the Citrix® Service Provider Partner Licensing Guide! This is an interactivedocument that will assist you with the information you need on your partner journeyas well as specific actionable items to help you with Citrix Service Provider Licensing.Consider it a gateway into all things Citrix® CSP licenses. While this guide will give youaccess to the tools necessary to get your Citrix® Service Provider licenses up andrunning, we encourage you to work with your Citrix contacts who are waiting to assistin your success.
If you have any questions, please reach out to your local Citrix PAM or Distribution channel team or email [email protected].
Thank you for partnering with us! We look forward to working with you on building a great partnership while providing the best solutions and support for every customer.
3 © 2016 Citrix | Confidential
The Citrix Service Provider Program
Citrix Licensing for Citrix Service Providers
•Processing your Initial Stocking Order
•Receiving Your Licenses
Installing Your Licenses
•Configuring XenApp 6.5 or Higher for Premium and Base
•Configuring XenDesktop for Premium
•Configuring XenDesktop for Base
•Verifying Changes
•Troubleshooting XenApp 6.5
•Switching to User\Device in XenApp 7.x
•Firewall Settings
Usage and Reporting
•License Usage Insights
•Reporting Usage to Your Citrix Service Provider Distributor
•Reporting ShareFile 0GB StorageZones and Cloud Storage License
•Reporting Cloud Portal Services Manager
•Reporting NetScaler VPX
•Reporting NetScaler SD-Wan (hardware version)
•Reporting Citrix Workspace Suite
•Ordering and Reporting Citrix Cloud
Resources
•Technical Support
•Technical Forum
•Future Product Updates
•Stay Informed about the Citrix Service Provider Program
•Additional Questions about the Citrix Service Provider Program
Table of Contents
4 © 2016 Citrix | Confidential
The Citrix Service Provider Partner Program provides the comprehensive technical and business resources service providers need to build a high-value Desktops-as-a-Service (DaaS) business. Citrix makes partners successful at building their own highly differentiated, customized DaaS solutions through access to monthly pay-as-you-go licensing, a validated reference architecture, and prescriptive business and marketing resources.
We’re very happy to have you on board as a valued Citrix partner and will work with you to build your business delivering hosted services to clients. This document introduces the program and outlines the process for acquiring and configuring Citrix product licenses in your hosting environment. To familiarize yourself with the program we recommend that you review the Frequently Asked Questions and Citrix Service Provider program guide available at www.citrix.com/csp.
Useful Links
Partner Central
Manage Your Account
SalesIQ
The Citrix Service Provider Program
Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
5 © 2016 Citrix | Confidential
Citrix Licenses for Citrix Service Providers
6 © 2016 Citrix | Confidential
Useful Links
XenDesktop Feature Matrix
Citrix.com how each solution benefits CSPs
Licensing Tutorial
At this point, you should have engaged with your local Citrix Service Provider distributor, completed your application and signed your agreement. The next step is to provide your distributor with a zero dollar purchase order (also referred to as a stocking order). This order specifies which levels of the program you plan to use and allows Citrix to provide your licenses.
Under the Citrix Service Provider program you have the choice of using the Base level, Premium level or a combination of the two for subscriber licenses. Both levels will deliver 1,000 licenses. If you need more than 1,000 licenses to start or at any time thereafter, you can process another stocking order to receive additional licenses.
Purchase order choices are: • Premium: XenDesktop Platinum Edition, XenApp Platinum Edition. see link for
details• XenApp Base: XenApp Advanced Edition (Base is equivalent to XenApp Advanced
and XenDesktop VDI Edition
Many Citrix Service Providers choose to expand their hosted offerings with additional Citrix technologies. Currently, they can also offer these Citrix technologies: • Citrix NetScaler VPX (available in several bandwidth and version options) • Citrix NetScaler Gateway Enterprise VPX • Citrix Workspace Suite • Citrix Sharefile• Citrix SD-WAN VPX (available in several bandwidth and version options) • Citrix CloudPortal Services Manager • Citrix XenMobile
Stocking SKUs and reporting SKUs for these additional Citrix technologies will be provided by your Citrix Service Provider distributor.
Citrix Licenses for Citrix Service Providers
Base Premium
Edition Equivalent XenApp Advanced
Edition
XenApp + XenDesktop
Platinum
Edition
Reporting License Usage Insight
Service
License Insight Usage
Service
Provisioning Server,
profiling, secure access
Not included Included
XenServer Not included Included
CPSM Hosted Apps and
Desktop Service
Not included Included
AppDNA Not included Included
Hosted server VDI Not included Included
NetScaler Gateway
universal license
Not included Included
CloudPortal Services
Manager Hosted App &
Desktop Service
Not included Included
Table 1 compares Base features with Premium features.
Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
7 © 2016 Citrix | Confidential
Once you have been approved as a Citrix Service Provider, your distributor will request a zero dollar stocking order addressed to Citrix in the following format:
Purchase order number Sold to service provider name and address Ship to service provider name and address Contact email address and phone number Organization ID # (to be provided by Citrix)
Processing Your Initial Stocking Order
Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
8 © 2016 Citrix | Confidential
Useful Links
Apply Licenses to Your Systems
Standard Licensing Information
After Citrix processes your stocking order, you will receive an email advising that a Citrix Partner Central account has been set up for you as a new Citrix Service Provider. You will also receive a separate email regarding your licenses. The license email will advise you to log into Citrix Partner Central where these licenses will be populated in the Manage Licenses section under Licensing and Renewals.
The process for applying the licenses to your systems can be found at: https://www.citrix.com/buy/licensing/management.html
Standard licensing information is found at: http://www.citrix.com/buy/licensing/resources.html
Receiving Your Licenses
Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
9 © 2016 Citrix | Confidential
Installing Your Licenses
10 © 2016 Citrix | Confidential
Useful Links
How to Allocate Licenses
Activate, upgrade and manage
Citrix licenses
How to Add a License File to the
License Administration console
Deploy a Citrix License Server in your hosting environment and install the licenses provided by your Citrix distributor. Guidance for downloading, installing and configuring Citrix License Servers is documented in the licensing section of Citrix eDocs.
All Citrix Service Provider licenses for XenApp and XenDesktop must be configured as user/device licenses. A concurrent licensing model is not supported within the program.
Installing Your Licenses
Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
11 © 2016 Citrix | Confidential
Useful Links
How to Configure XenDesktop 7.1
to recognize XenApp Citrix Service
Provider Base SKU Licenses
To install XenApp or XenDesktop install XenDesktop license as user device and then configure for either XenDesktop or XenApp user/device
Premium and Base equate to the following license editions:• Premium – Configure as XenApp Platinum Edition • Base – Configure as XenApp Advanced Edition
All Citrix Service Provider licenses under XenApp and XenDesktop must be set up and reported as user licenses. This is done by configuring licensing settings as user/device on the XenApp or XenDesktop site, and requires XenApp 6.5 or XenDesktop 5.6 or newer versions.
Concurrent license configurations and use of Citrix licenses provisioned or acquired outside the CSP program is not supported within the Citrix Service Provider program. You will have the option to configure the licensing model by setting appropriate XenApp policies. Below are screen shots outlining the settings for usage based model licensing and the correct settings for product edition.
Configuring XenApp for Premium and Base Levels 1/4 Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
12 © 2016 Citrix | Confidential
Configuring XenApp for Premium and Base Levels 2/4 Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
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Configuring XenApp 6.5 for Premium and Base Levels 3/4 Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
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Configuring XenApp for Premium and Base Levels 4/4 Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
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Verifying the ChangesTable of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
The best way to check that indeed User/Device licenses are being checked out is to go to the License Server Admin web console:
Any “Concurrent” entry should have a 0 count, and User/Device should have a positive count.By clicking “Hosts” next to the expiration, the Xenapp servers using concurrent licenses will be listed.
Caution: We recommend
performing these changes during non-production hours via Maintenance Windows, as reboots might be required depending on your overall Farm policies configuration and Domain Controller topology.
16 © 2016 Citrix | Confidential
Useful Links
Citrix Virtual Desktop Handbook 7.6 LTSRThe Citrix Service Provider Premium level licenses use XenDesktop configured for the Platinum Edition. This configuration is done using XenDesktop Studio. The user/device licensing model is required.
Configuring XenDesktop for Premium Level Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
17 © 2016 Citrix | Confidential
If you launch an application and the License Server is still checking out Concurrent licenses instead of User/Device, the Policies were not picked up by the XenApp Worker and you need to check the following registry keys:
Troubleshooting XenApp 6.5Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
1. Navigate to HkeyLocalMachine\Software\policies\Citrix\IMA\Licensing2. Click on Server Model and set it to
0 for XenApp1 for XenDesktop Concurrent2 for XenDesktop User / Device
3. Click on Server Edition and set it to
0 for Platinum edition1 for Enterprise edition2 for Advanced edition
4. Run gpupdate / force.5. Recreate LHC by pointing to a “Dummy” Server on the AppCenter Policy settings. 6. Stop and Start IMA service (services.msc)7. Revert it to the correct License Server’s IP address or Hostname 8. Stop and Start IMA service (services.msc)9. Launch an application and check in the License Server Admin Console that U/D are in use.
18 © 2016 Citrix | Confidential
The reconfiguration happens on Citrix Studio, the management console for XA/XD.
Select Configuration Licensing Edit Product Edition:
Switching to User/Device in XenApp/XenDesktop 7.xTable of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
-If you have a CSP XD Premium License, select XD Edition Platinum, License
model User/Device.
-If you have a CSP XD VDI License, select XD Edition VDI, License model
User/Device.
-If you have a CSP XA Premium License, select XD Edition Platinum, License
model User/Device.
-If you have a CSP XA Base License, the GUI won’t work and you need to run a
PoSH command on the Controller:
First, load the Citrix Powershell commands on a controller: Add-PSSnapin
Citrix.*
Set-ConfigSite –ProductCode XDT –ProductEdition ADV –LicensingModel UserDevice
Check that the changes were accepted by looking at the output of Get-
ConfigSite:
19 © 2016 Citrix | Confidential
The XenDesktop product requires a custom licensing configuration (XenDesktop Advanced) when being used with the Base level Citrix Service Provider license. XenDesktop Advanced Edition is a custom configuration of XenDesktop that only enables XenApp Base functionality. Please see this article for additional support
Configuring XenDesktop for Base Level Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
20 © 2016 Citrix | Confidential
We communicate over port 443 outbound only to https://cis.citrix.com. This address should be reachable from your Citrix License Server.
If you need the actual IP addresses, you may configure for these, but it is not recommended at they can change.
We currently have 4 IP addresses that are necessary for access to CIS and download. However these addresses aren’t guaranteed to remain constant over time. Currently we don’t have plans to make a change, but it’s certainly possible in the future that the addresses might need to change.
Call home IP address: 52.88.118.220Cis.citrix.com: 52.88.24.76Rttf.citrix.com: 52.11.202.168Cis-hot.citrix.com: 52.11.72.119
Firewall SettingsTable of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
21 © 2016 Citrix | Confidential
Usage and Reporting
22 © 2016 Citrix | Confidential
Useful Links
Learn more about licensing information sent to Citrix
The License Usage Insights (LUI) Service in Citrix Cloud is a free cloud service that helps Citrix Service Providers (CSP) understand and report on product usage.
The purpose of the LUI service is to make it easy for Citrix Service Provider partners to understand which Citrix products are in use and at what capacity. Only CSP partners have access to the LUI service.
The License Usage Insights service will enable you to:Automatically collect and aggregate product usage information from Citrix license servers Easily view which users are accessing your XenApp and XenDesktop deployments each month Optimize license costs by identifying and tracking a list of free users View and understand your historic business with Citrix
Updating Citrix license servers for use with the Citrix License Usage Insights Service is a requirement for all Citrix Service Provider Partners and must be deployed upon sign up or renewal of agreement.Citrix license servers with a Citrix Service Provider license installed will have product license management features enabled that periodically send information back to Citrix about product license utilization. Only information required to offer and manage the Citrix Service Provider monthly usage based licensing model is collected.
Learn more about licensing information sent to Citrix
Citrix License Usage Insights ServiceTable of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
23 © 2016 Citrix | Confidential
Useful Links
LUI blogThe LUI docsThe presentation LUI deck
As outlined in the program guide, as a Citrix Service Provider you have a 60-day grace period before you begin reporting to your Citrix Service Provider distributor. This period provides time for you to set up your environment and begin signing up customers. Once a customer is billed for using Citrix software you must begin reporting and paying for usage.
You also can provide customers with a 30-day evaluation period before you begin billing them. This scenario only applies to customers that are not paying you for your services. Once the customer begins paying it is no longer an evaluation. All evaluations must be reported to your Citrix Service Provider distributor.
On day 10 of each month you must report usage and evaluations to your Citrix Service Provider distributor and submit a purchase order for usage. If you have used the 60-day grace period and have not yet begun billing any customers, you must report zero usage to your distributor. Once you have completed your grace period, if you report two consecutive months of zero usage, Citrix reserves the right to terminate you from the program.
The Citrix Service Provider reporting template, available from your distributor, must be completed for all customers being billed for services or provided evaluations.
Single customers with more than 500 users reporting must be identified by name and full address, including postal code and country. This customer information will remain confidential within the program and will only be used for accurately compensating Citrix sales teams. If a customer explicitly requests to remain anonymous, you can provide an anonymous identifier for the customer with the understanding that you will maintain a file identifying the customer in case an audit is performed. In all cases the customer information must include address, postal code and country.
Your distributor will supply guidance on when you should provide a purchase order for your usage and will be responsible for all credit and billing issues.
Read the useful links for Citrix Service Provider reporting.
Reporting Usage to Your Citrix Service Provider Distributor Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
24 © 2016 Citrix | Confidential
ShareFile licenses are delivered as a link to a web form that can be populated for provisioning of a multi-tenant storage zone for a Partner by the Citrix ShareFile team. Once a Partner activates an account by assigning and end user email address it become active and billable until de-provisioned by the Partner. When provisioning users for a partner there will be one administrative license included which isn’t a paid license.
Reporting ShareFile 0GB Storage Zones and Cloud Storage license
Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
25 © 2016 Citrix | Confidential
Useful Links
Partner Licensing Training- LUI, CPSM
CloudPortal Services Manager users under management (provisioned using CloudPortal Services Manager ) can be reported by individual service (such as Exchange, SharePoint or XenApp) or as the Complete Cloud Desktop SKU, which includes XenApp/XenDesktop plus all Microsoft services for Exchange, SharePoint and Lync, as well as custom usage developed by the partner.
You must report Active Directory Sync no matter if you are using the complete Cloud Desktop SKU or the individual services. Active Directory Sync is reported as a connector for each individual customer’s Active Directory, which is synchronized as well as a per-user fee for all users.
Reporting CloudPortal Services Manager Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
26 © 2016 Citrix | Confidential
NetScaler VPX is delivered with all available variations with one platform license, allowing one NetScaler instance of your choice to be deployed (NetScaler license plus platform license). When deploying NetScaler in a high availability pair you have the option of deploying the pairs as active/active or active/passive. If a NetScaler is deployed as active/active, both must be reported for each month. If a NetScaler is deployed as active/passive, then only one NetScaler must be reported for each month.
Reporting NetScaler VPX Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
27 © 2016 Citrix | Confidential
Citrix SD WAN (hardware) is the first product to be delivered under CSP with hardware and software. SD WAN will require three components:
• Existing SD WAN VPX stocking order to deliver software• New stocking SKU for delivery of zero user hardware with upfront cost • New stocking SKU for delivery of hardware maintenance license
Reporting Citrix SD WAN (hardware version) Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
Requirements for SD WAN hardware• 12 month commitment• End customer identification• Agreement to maintain monthly payments for monthly hardware maintenance• Agreement to maintain monthly payments for monthly SD WAN VPX• Please note: shipment of hardware is from Citrix shipping dock, CSP partner is responsible for arranging and paying
for shipping through their Citrix Service Provider Distributor
28 © 2016 Citrix | Confidential
Citrix Workspace Suite, unlike XenDesktop and XenApp, is reported based on a provisioned model. Once a license is provisioned to a user, payment is due monthly until the license is de-provisioned.
Reporting Citrix Workspace Suite Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
29 © 2016 Citrix | Confidential
Useful Links
Guide to Citrix CloudOrdering Citrix CloudTo order new customer requirements through Citrix Cloud please review the following:• Onboard your customer to Citrix Cloud using: http://onboarding.cloud.com• Setup XenApp and XenDesktop service: http://docs.citrix.com/en-us/citrix-cloud/xenapp-and-xendesktop-
service/getting-started.html• Options for setting up StoreFront to work with XenApp and XenDesktop service: http://docs.citrix.com/en-
us/citrix-cloud/overview/get-started/setting-up-storefront.html• Assign and manage offerings to end users: http://docs.citrix.com/en-us/citrix-cloud/overview/get-
started/assigning-users-to-offerings-using-library.html
Reporting Citrix CloudRequirements:· Pay monthly using CSP reporting SKUs based on the license type of the subscription service, per user or per device· 12-month commitment down to the end customer· CSP must disclose end customer details to Citrix· 25 seat minimum· Seat count can increase (co-terminating) during term, cannot decrease· Reported through the CSP distributor; CSPs will not be directly billed by CitrixProcess:On the 10th of each month, the CSP partner should send a device or subscription user amounts report for the previous month for each customer to their preferred CSP distributor.· Email purchase order or online portal submission
On the 15th of each month, the CSP Distributor will submit to Citrix a PO per customer for the device or subscription user amounts with all the required fields via COSS or EDI.
Ordering and Reporting Citrix CloudTable of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
30 © 2016 Citrix | Confidential
Resources
31 © 2016 Citrix | Confidential
Useful Links
Technical Support
Technical Specifications for Citrix Products
End User License Agreements
Service Provider Center of Excellence
Citrix Service Provider partners reporting more than $300.00 per month during a full quarter will receive unlimited 24/7 technical support. Qualified Citrix Service Providers will be notified by their distributor.
New partners and those reporting less than $300.00 per month can purchase technical support through their Citrix Service Provider distributor. The following support agreement is available: Citrix Service Provider Support SKU: 4001631 Support details: five incidents covering one year of service Coverage: 24/7 Price: $2,550.00
Additional technical support information can be found at: www.citrix.com/mysupport
Technical Resources and Documentation Technical specifications for Citrix products are located at www.citrix.com/productsEnd user licensing agreements are located at www.citrix.com/eulaFind resources in the Service Provider Center of Excellence at: www.citrix.com/csptoolkit
The Service Provider Center of Excellence includes sub-sections covering: Joining the program Getting started and onboarding Technical information Market research Business planning Marketing Sales
Technical Support and Resources Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
32 © 2016 Citrix | Confidential
Useful Links
CSP page on SalesIQ
Reference Architecture
Technical Forum Question Submission Portal
Have technical questions or having a hard time finding the technical info you need? Submit your technical questions directly to our team of SEs. Our global team monitors the forum and provides answers for the most inquisitive partner with a standard 24-hour SLA for answers. Access the forum directly from the CSP page on SalesIQ. See screen shot below and links to the right.
Technical ForumTable of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
Click on the Forum link under the reference architecture and get your questions answered by our team of SMEs
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Useful Links
Citrix Product LifeCycle Information
Product Matrix
Product editions
Software updates are included in Citrix Service Provider licenses, so new versions are always available to partners upon their release. The latest versions can be downloaded from www.citrix.com/downloads
The Citrix Service Provider program supports the current and previous versions (n-1) of products. All testing and support under the Citrix Service Provider Reference Architecture is based on this n-1 licensing assumption.
For Citrix product lifecycle information, visit www.citrix.com/support/producthttp://www.citrix.com/support/product-lifecycle/product-matrix.htmllifecycle/product-matrix.html
Future Product Updates Table of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
34 © 2016 Citrix | Confidential
Useful Links
CSP FAQ
CSP LinkedIn Group
CSP Blogs
CSP on Twitter
Stay Informed about the Citrix Service Provider Program For ongoing updates please: Subscribe to the Citrix Service Provider newsletter by opting in at [email protected]
Join active discussions in the Citrix Service Provider LinkedIn Group
Follow the Citrix Service Provider blogs at blogs.citrix.com/tag/csp/
Stay up to date with Citrix Service Provider program team news on Twitter at www.twitter.com/citrixcsp
Additional Questions about the Citrix Service Provider Program Questions not addressed in this licensing guide may be answered in the Frequently Asked Questions document at www.citrix.com/csp
Licensing questions can be answered by Citrix Service Provider distributors.
Please also contact the Citrix Service Provider program team at [email protected] . This email alias is monitored by program team members in each geographic region. Your questions will be addressed promptly.
Additional Information and Support ResourcesTable of Contents
Licenses for CSPs
Installing Your
Licenses
Usage and Reporting
Resources
Questions? [email protected]
35 © 2016 Citrix | Confidential
About Citrix
Citrix (NASDAQ:CTXS) is leading the transition to software-defining the workplace, uniting
virtualization, mobility management, networking and SaaS solutions to enable new ways for
businesses and people to work better. Citrix solutions power business mobility through secure, mobile
workspaces that provide people with instant access to apps, desktops, data and communications on
any device, over any network and cloud. With annual revenue in 2014 of $3.14 billion, Citrix solutions
are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at
www.citrix.com
Copyright © 2015 Citrix Systems, Inc. All rights reserved. Citrix, XenApp, XenDesktop, XenServer,
XenMobile,
ShareFile, Citrix Workspace Suite, Melio, NetScaler, NetScaler Gateway, CloudBridge, VDI-in-a-Box,
NetScaler VPX, CloudGateway, CloudPortal, DesktopPlayer and AppDNA are trademarks of Citrix
Systems, Inc. and/or one of its subsidiaries, and may be registered in the U.S. and other countries.
Other product and company names mentioned herein may be trademarks of their respective
companies.
36 © 2016 Citrix | Confidential
