CSG Technology as a Service

One Partner. One Bill. One Cloud.

About CSGWe’re the leading provider of ‘Technology as a Service’ solutions across Australia and New Zealand.

Our managed technology, print and market-leading cloud solutions help businesses maximise productivity, reduce costs and drive flexibility and agility. Whatever the size or nature of your business, CSG has solutions that will simplify and drive efficiencies within your IT environment.

The Benefits

• A simple monthly bill for all of your equipment and cloud based solutions

• Peace of mind with all solutions fully supported by our national service network

• Predictable and easily trackable spend on your print, phone and IT spend

• Improved cash flow with access to our in-house finance business

• Simplified IT environment and access to the latest technologies without extensive capital outlay

• Savings in time by dealing with one supplier

• Centralised ordering for all your business technology needs

Print as a Service

CSG Total Office (BYOD option available)

Boardroom as a Service

CSG Virtual Office

Desktop as a Service (BYOD option available)

Display as a Service

Our Solutions at a glance

One Partner. One Bill. One Cloud

CSG is a single provider for all of your technology needs. We offer our customers ease and simplicity and peace of mind. With CSG you can source print, unified communications, desktop, storage, backup and display all as a service, from the one provider, fully supported, with one simple monthly bill.

Our Value Proposition

Everything as a Service

Our ‘as a service’ approach means your solutions are fully supported by our national service team and support network, for a simple and predictable monthly cost. We minimise disruption and keep your IT equipment and environment running smoothly, letting you focus on managing your business.

Our full spectrum of solutions means you can deal with one supplier you trust, removing the complexity and inefficiency of dealing with multiple suppliers. We believe simplicity is key.

We bring trusted advice back to the ICT sector

We take an integrated, open, transparent approach and understand that as enterprise differ in size and nature, so do their needs. We tackle each segment appropriately.

Our offering ranges from preconfigured, rapidly deployable packages for small business through to recommending and implementing solutions based on strategic and consultative advice for larger business and government.

We deliver more than you expect

CSG promises to deliver more than you expect. We are driven to exceed expectations at every level and our customers are at the heart of everything we do. With more than 30 years’ experience in the IT sector we have developed a reputation for excellence and delivered some of the largest IT and print contracts across the Tasman.

15,000+ customers

250+ service

technicians

30,000+ devices

under our management

40+ yearsindustry

experience

Customer satisfaction

guarantee

We work with the world’s leading brands

CSG Print Solutions

• Copiers, multifunction devices and print hardware• Large and wide format printing• Production printing• Service and maintenance, including our exclusive Valet

Service• Software, Digital document and automation solutions• Mobility and Collaboration• Managed Print Solutions for larger enterprise and

government

CSG provides print as a service solutions tailored to the individual needs of your business or enterprise. As we are vendor agnostic we will always recommend the right solutions for your business. CSG has been delivering print solutions for more than 30 years and has developed a reputation for excellence.

Print as a Service

World Class Service

Our world-class service and maintenance team ensure your equipment keeps running smoothly.

Our service plans include: • Toner• Consumables• Break–fix/regular maintenance• Comprehensive customer

satisfaction guarantee

Your employee IT needs in a single bundle.

CSG Total Office

Item Inclusions:

LaptopHP Elite X2 - 1012 G1 Tablet

Polycom HandsetPolycom VVX 410

Workstation Pack• HP USB-c Dock • Microsoft Keyboard

& Mouse • Samsung 24” HD Monitor

CSG Cloud Storage ‘Online File Server’• Cloud file storage,

online file server• Online PC backup• 200GB Corporate

Storage per user

Remote Support • CSG Supplied Service

Desk and Technical support escalations

• Preventative Maintenance

• Remote monitoring and patch management

Virtual Office • Cloud telephony

phone system • All Standard Virtual

Office inclusions• Unlimited calls to

Australia and NZ• Unified communications

suite • Direct Phone numbers

MS Office 365 • MS Office 365 Business

Premium• Microsoft Office 2016• Exchange Email

account• 1TB of personal Storage

Setup/Installation Zero Touch installation for Cloud components.

CSG Total Office is a complete end user technology package including desktop, communications, collaboration and support that provides employees with all their IT needs for a simple fixed monthly price.

CSG Total Office is also offered with a BYO device option giving you the flexibility to use your existing laptops or choose your desired computer hardware.

CSG’s cloud telephony solution is powered by 8x8. It is a truly ground breaking technology and anything but a traditional communication solution. CSG Virtual office will unchain your employees and enable them to connect – wherever they are. A reliable internet service is all you need for crystal clear communications.

The Benefits

• Save serious money on your business phone service

• Your landline is wherever you are

• Bundle your cloud telephony in with existing CSG services to receive one monthly bill

• Enjoy advanced features with low costs including auto attendant, corporate directory, music on hold, conference bridge and more

• Save up to 90% of the start-up costs of traditional premises based PBX

• Minimal installation

• No IT staff required – CSG Virtual Office is fully integrated and the system is managed for you

• Geographic freedom and scalability

• Do it your way – you can make calls from your computer, phone at your desk or your mobile

About Virtual Office

It’s a cloud phone system with unified communications features. CSG Virtual Office is a complete business phone system that delivers outrageously affordable, incredibly advanced business phone service over your internet connection. For a simple monthly cost you will get:

With CSG Virtual Office you can bring game changing VoIP phone and collaboration capabilities to every employee, branch, location and mobile worker in one simple monthly price.

Unified communications & Instant Messaging

Unlimited calls for each user

Integrated desktop client

Voicemail and auto attendant features

Mobile apps that mean your landline is wherever you are

Web conferencing and video

Call recording

Internet faxing

Communications as a Service

Desktop as a Service CSG Desktop as a Service is a complete desktop, storage and support package that includes critical business application Office 365.

Item Inclusions:

Workstation Pack• HP USB-c Dock • Microsoft Keyboard &

Mouse • Samsung 24” HD Monitor

CSG Cloud Storage ‘Online File Server’• Cloud file storage,

online file server• Online PC backup• 200GB Corporate

Storage per user

Remote Support • CSG Supplied Service

Desk and Technical support escalations

• Preventative Maintenance

• Remote monitoring and patch management

MS Office 365 • MS Office 365 Business

Premium• Microsoft Office 2016• Exchange Email account• 1TB of personal Storage

With the latest hardware technology and world class storage and support your IT environment will be kept running smoothly. Desktop as a Service is also offered with a BYO option to provide the flexibility to use your existing laptop or choose your desired model.

LaptopHP Elite X2 - 1012 G1 Tablet

The Ultimate boardroom experience.

Boardroom as a Service comes in packages to suit any size of business. Simply choose the size of your screen and how many concurrent meetings you’d like to hold at one time and leave the rest to us.

• Samsung Large Format Display (75 inch or 55 inch)

• Magic Info Interactive Display (touch overlay)

• Wall mounts or screen stand• High quality web cam with

microphone• Full installation • CSG Conferencing license • Full Support

CSG Conferencing removes the traditional challenges of creating, joining & managing video meetings.

This unique solution simplifies video, regardless of the device or technical capabilities of the people you want to join. A rich set of features and an exceptional user experience make business meetings amazing.

Benefits:• An email address is all you need to connect to anyone

anywhere in the world • Works seamlessly regardless of the technology you use • Innovative ‘rooms’ technology with one touch access to

meetings, presentations and whiteboard• Exceptional user experience • Meet from any device including mobiles • No complex installation or expensive conferencing equipment • Concurrent meeting model with no user based restrictions• Comprehensive customer satisfaction guarantee

+ =Samsung Magic Interactive

Whiteboard

CSG Conferencing

Boardroom as a Service

Boardroom as a Service is a full boardroom package that combines the latest state of the art Samsung digital display technology with CSG Conferencing. It offers a superior boardroom and meeting experience for a simple monthly payment.

Boardroom as a Service

Display as a Service

Our wide range of large format, cloud displays and desktop monitors don’t just deliver images, they deliver experiences and collaborative opportunities that engage your staff and clients like never before.

Interactive WhiteboardsChange the way

you present, and conduct meetings and improve collaboration with Samsung’s innovative, high -impact presentation whiteboard s with touchscreen interactivity.

Smart SignageTargeted messaging

is a breeze with Samsung Smart Signage, Large Format Displays and High Impact Video Walls. These eye-catching displays enable you to differentiate your brand and help your business stand out from the crowd.

Virtualisation & Cloud Displays

If your business is looking to deploy virtualisation solutions, Samsung and CSG have a range of compatible smart devices to help support your goals, no matter which operating and application delivery systems you choose.

MonitorsSamsung business monitors boast

innovative technologies that deliver enhanced image quality, colour and brightness, and simple display management.

Display Solutions Support

All of CSG’s display solutions are covered by our national support network. It includes end to end management so any faults with devices are quickly repaired and replaced reducing technical downtime and maintaining your business efficiency.

Display Solutions

UNRIVALLED CUSTOMER CARECustomer care and lifetime relationships are at the heart of everything we do. So we go further to be better.

TECHNOLOGY & INNOVATIONAt CSG innovation and great thinking is expected. We seek and supply the best software and digital solutions to make your business more efficient and productive.

EXPERT INDEPENDENT ADVICECSG provides in-depth expert analysis objectively without bias. We are independent and create value because we are solutions focused. So you can expect more with CSG.

LOCAL NOT GLOBALOf the top five providers only CSG is Australian owned with headquarters in Australia and New Zealand. This means faster response and decision making, greater efficiencies and unequalled customer care.

MULTIPLE BRANDS, NOT A CHOICE OF ONEWhen you engage with CSG we recommend the best solution(s) for you, irrespective of the brand name. We are not manufacturers so we are not limited by product – you shouldn’t be either.

CSG MAKES YOUR BUSINESS OUR BUSINESSCSG takes the time to understand your business, industry and unique challenges. We tailor our solutions to meet your specific needs. Because we know one size does not fit all.

PROACTIVE, NEVER COMPLACENTCSG’s proven success over the last 20 years is based on making things happen and a can do attitude. We actively engage and always stay one step ahead.

FLEXIBLE FINANCE FACILITATIONFunding your new equipment shouldn’t be a hassle. CSG Finance removes the barriers and opens the door to flexible financial solutions – the right ones that suit you.

SUSTAINABILITY & CSRThe CSG commitment to corporate social responsibility and sustainability is firmly entrenched in our policies and culture. We demonstrate this in deeds and actions – not just words.

QUALITY & SERVICE GUARANTEEAt CSG, we stand behind our products and services with our 5 year guarantee. We aim to deliver more than you expect so you can always be confident with CSG.

CSGCustomer Imperatives

Simple

• Self-provisioning of services

• Simple pricing with no uplifts for usage, billed monthly

• Scale services up or down on-demand as your business needs change

Robust

• Built on market-tested HP hardware, software and services

• Enterprise-grade with up to 99.5% availability

• Data backup included

You can Trust the CSG cloud…It is

Secure

• Hosted in highly-secure HP data centres

• Data Privacy assured through dedicated logical infrastructure per client

• Patch management and antivirus protection

Local

• Hosted, managed and operated in Australia

• Local Operation delivers low-latency, secure cloud services

• Provided through the CSG Cloud portal for choice and flexibility

• Global Access to over 20 Data Centres

Enquire Now

New Zealand

0800 933 008 contact@csg.co.nz csg.co.nz

Australia

1800 985 445 info@csg.com.aucsg.com.au