CRM Replication - Паня's Notes /...

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SAP CRM 7.00 September 2010 English CRM Customizing Replication (B09) SAP AG Dietmar-Hopp-Allee 16 Building Block Configuration Guide

Transcript of CRM Replication - Паня's Notes /...

CRM Replication

SAP CRM 7.00

September 2010

English

REF DokSprache \* MERGEFORMAT English

CRM Customizing Replication (B09)

SAP AGDietmar-Hopp-Allee 1669190 WalldorfGermany

Building Block Configuration Guide

Copyright

2010 SAP AG. All rights reserved.

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Contents

61Purpose

62Preparation

62.1Prerequisites

62.2SAP Notes

73Configuration

73.1Preliminary Activities for Replication

73.1.1Registering Queues

83.1.2Starting Queue Demon and Queues

83.1.3Setting Up Error Handler (SAP CRM)

93.2Configuration Replication ERP -> CRM

93.2.1Checking ISO Codes (SAP ERP)

103.2.2Defining Product Hierarchy Structure

103.2.2.1Checking Product Hierarchy Structure in OLTP (SAP ERP)

103.2.2.2Defining Product Hierarchy Structure (SAP CRM)

113.2.3Defining Product ID Settings (SAP CRM)

123.2.4Replicating Customizing Objects (SAP CRM)

123.2.4.1Replicating Customizing Objects from ERP OLTP to CRM System

133.2.4.2Monitoring Replication Status (SAP CRM)

133.2.5Setting Up Taxes

153.2.5.1Defining Tax Types

153.2.5.2Defining Business Partner Tax Groups

183.2.5.3Defining BP Tax Classification Assignment Settings

203.2.5.4Replicating Tax Customizing (SAP CRM)

203.2.5.5Monitoring Replication Status (SAP CRM)

203.2.5.6Defining Tax Type and Group

213.2.5.7Defining Assignment of Product Tax Data from ERP to CRM

233.2.5.8Checking Customizing of Data Transfer for Taxes (SAP CRM)

243.3Setting Up the Organization Model

243.4Replicating Master Data and Transaction Data

253.5Tips and Tricks for the Replication Process

253.5.1Object Management

253.5.1.1Changing Block Size

253.5.1.2Defining Filters for Objects

273.5.2Improving Performance During Replication

273.5.3Monitoring and Error Analysis for Replication

273.5.3.1Monitoring Download Status

283.5.3.2General Analysis Steps

293.5.3.3Monitoring Outbound Queue

293.5.3.4Monitoring Inbound Queue

303.5.3.5Analyzing BDOC Messages

303.5.3.6Checking Transactional RFC Requests

303.5.3.7Analyzing ABAP Dumps

313.5.4Restart Replication

323.5.4.1Canceling Download of Objects

323.5.4.2Deleting Outbound Queue

323.5.4.3Deleting Inbound Queue

333.6Checking Delta Replication Events

Configuration Guide

1 Purpose

This building block (Configuration Guide) describes the necessary activities to replicate customizing data from the ERP system to the CRM system.This building block is the prerequisite for the installation of all CRM scenarios delivered by SAP Best Practices. This building block is not required if you run the CRM in a standalone mode, that is without an OLTP back-end system.

The Configuration Guide describes how to set up the configuration of a building block manually.

2 Preparation

2.1 Prerequisites

Before starting with the installation of this building block, please see the document Quick Guide to Installing SAP Best Practices for CRM.

2.2 SAP Notes

Before you begin the installation and configuration, read the relevant SAP Notes. These SAP Notes contain important information for installation and configuration, and also corrections concerning this building block.

Make sure that you have the most up-to-date version of SAP Notes. You can find the SAP Notes on the SAP Service Marketplace (http://service.sap.com/notes).

SAP Note

Area

Title

ERP System

CRM System

490932

CRM-BTX-BF-IF

Data exchange of sales transactions CRM ERP(see chapter Queue processing during the upload/delta download)

887696

CRM-MW-ADP

No initial load possible

3 Configuration

3.1 Preliminary Activities for Replication

3.1.1 Registering Queues

Use

All replication and realignment queues for the data exchange between the ERP system and the CRM system are registered automatically when starting the replication.

The CSA queues have to be registered manually.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SMQR

SAP CRM IMG menu

CRM CRM Middleware and Related Components Queue Setup ( Register CSA Queues

2. Choose Registration.

3. On the Queue Registration screen, make the following entries:

Field name

User action and values

Queue name

CSA*

Mode

D

Max. Runtime

60

Logical Destination

Attempts

30

Pause

300

Scheduler Monitoring

0

4. Register an additional queue:

Field name

User action and values

Queue name

R3A*

Mode

D

Max. Runtime

60

Logical Destination

Attempts

30

Pause

300

Scheduler Monitoring

5. Choose Continue (Enter).

Result

The CSA* and the R3A* queues are registered and are displayed in the queue list.

3.1.2 Starting Queue Demon and Queues

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SMOHQUEUE

SAP CRM GUI menu

Architecture and Technology ( Middleware ( Monitoring ( Queues ( Monitor R&R Queues

2. Choose Start Queue Demon.

3. Release all queues by choosing Release Queue and selecting the valid line in the column field Client.

4. Perform step 3 for all the queues SUBCHECK, REALIGN, DEPENDENCY, EXTRACT, EXTRACTBLK and AC_EXTRACT.

5. Perform steps 3 and 4 also for Client 000 by deselecting the checkbox Display current client (XXX) only and choosing Refresh.

3.1.3 Setting Up Error Handler (SAP CRM)

Use

In this step, you define an ERP e-mail recipient for each BDoc type. Recipients automatically receive messages in the Business Workplace Inbox if errors occur in the related BDoc.

Procedure

1. Access the activity using the following navigation options:

Transaction code

SPRO

SAP CRM IMG menu

Customer Relationship Management CRM Middleware and Related Components Message Flow Setup Assign Error Actions to Messages

2. Select Default Error Action.

3. Choose Execute (F8).

4. Select Maintain Configuration (F9)

5. Select Mail as Error Action.

6. Enter the following data as Mail Parameters.

Field name

Value

E-Mail Address of Receivers

of the user that is logged on

E-Mail Type

B (SAP User)

7. Choose Save Configuration (Ctrl + F1).

8. Choose Execute (F8).

For other Error Handler settings please see the documentation of the IMG activity.

Result

An ERP e-mail recipient for each BDoc type is determined. This recipient automatically receives messages in his/her Business Workplace Inbox if errors occur in the related BDoc. The e-mail recipient is specified as the user (the installation user) that is currently logged on to the system.

3.2 Configuration Replication ERP -> CRM

3.2.1 Checking ISO Codes (SAP ERP)

Use

Before starting the Customizing replication, verify that entries for the ISO codes are unique in the following ERP tables:

Language keys (table T002 field LAISO)

Currency codes (table TCURC field ISOCD)

Countries (table T005 field INTCA).

Although SAP delivers these tables in a consistent state, duplicate ISO entries can occur because this is not a key field in those tables (especially if own entries have been set up with copy functions).

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SE16

SAP ERP GUI menu

Tools ( ABAP Workbench ( Overview ( Data Browser

2. In the table name field enter T002.

3. Choose Table Contents (Enter).

4. Choose Execute (F8).

5. Check the column LAISO for duplicate entries.

6. Repeat these steps for the other tables.

If duplicate ISO codes are detected, they have to be replaced by new ISO codes. The final result has to be that all tables mentioned hold unique ISO code entries. Multiple entries with empty ISO codes are possible.

In order to make ISO codes unique access these tables via the following CRM IMG activities:

Table TCURC:SAP Netweaver ( General Settings ( Currencies ( Check Currency Codes.

Table T005:SAP Netweaver ( General Settings ( Set Countries ( Specify Countries in mySAP Systems (CRM, SRM, SCM, )

3.2.2 Defining Product Hierarchy Structure

Please check the Delta Guide.

3.2.2.1 Checking Product Hierarchy Structure in OLTP (SAP ERP)

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SE11

SAP ERP GUI menu

Tools ( ABAP Workbench ( Development ( ABAP Dictionary

2. In the ABAP Dictionary: Initial Screen, enter PRODHS in the field View.

3. Choose Display.

4. In the Dictionary: Display Structure screen the number of components corresponds to the number of levels in the CRM system. The field Length defines the number of digits for each level.

3.2.2.2 Defining Product Hierarchy Structure (SAP CRM)

Procedure

1. Access the activity using the following navigation options:

Transaction code

SPRO

SAP CRM IMG menu

Cross Application Components ( SAP Product ( Product Category ( Define Category Numbering Schemes

2. Choose New entries.

3. Make the following entries:

Field name

Entry

Number Scheme

R3PRODHIER

Scheme Description (EN)

Numbering Scheme ERP

Scheme Description (DE)

ERP Nummerierungsschema

Choose Enter twice and ignore the warning message after the first Enter.

4. Mark number scheme R3PRODHIER and double-click on folder Define Numbering Scheme Levels.

5. Choose New entries and enter the matching levels and number of digits for each level. They need to be exactly the same as in the OLTP system.

Example (SAP standard delivery):

Level

Number of Digits

1

5

2

5

3

8

6. Choose Enter for all entries that have been made and ignore the warning message.

7. Save (Ctrl + S) the entries.

3.2.3 Defining Product ID Settings (SAP CRM)

Use

The output format and storage form of product IDs have to be defined.

If you intend to replicate product data to an ERP system, the number of characters you specify will determine whether you can use the product ID as the material number.

This activity describes how to synchronize the product IDs in the CRM system and the ERP system.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

COMCPRFORMAT

SAP CRM IMG menu

Cross-Application Components ( SAP Product (Basic Settings ( Define Output Format and Storage Format of Product Ids

2. Check the product ID settings in the ERP system by calling transaction OMSL in the ERP system.

3. Enter the following values on the Material Number Format screen in the CRM system.Choose New Entries (F5) if no number format exists.

Field

Value

Prod. ID Length

Value of field Material No. Length in the ERP system (Transaction OMSL)

Template for ID

Value of field Material Number Template in the ERP system

Display Leading Zeros

Value of field Leading Zeros in the ERP system

Save Lexicographically

Value of field Lexicographical in the ERP system

4. Save (Ctrl + S) your entries.

For more information, see SAP Note 545824.

3.2.4 Replicating Customizing Objects (SAP CRM)

3.2.4.1 Replicating Customizing Objects from ERP OLTP to CRM System

Use

The following objects are relevant to the download from ERP OLTP to the CRM system.

Object Name

Description

DNL_CUST_ACGRPB

Accounting Group Business Partner

DNL_CUST_ACGRPP

Account Group Product

DNL_CUST_ADDR

Regional structure

DNL_CUST_BASIS

Basis CRM online

DNL_CUST_BASIS2

Basis CRM online

DNL_CUST_BASIS3

Basis CRM online

DNL_CUST_BASIS5

Basis CRM online

DNL_CUST_BASIS6

Basis CRM online

DNL_CUST_BNKA

Banking Master

DNL_CUST_KTOKD

Business Partner: Acc. Group

DNL_CUST_PAYPL

Payplan

DNL_CUST_PRICE

Sales pricing and pricing item

DNL_CUST_PROD0

Material number conversions

DNL_CUST_PROD1

Product: categories

DNL_CUST_PROD3

Material: ERP sales status

DNL_CUST_SALES

Sales

DNL_CUST_SCE

SCE varcond

DNL_CUST_SHIP

Sales shipping

DNL_CUST_SPROD

Sales product item

DNL_CUST_T502T

Business Partner: T502T

DNL_CUST_TBRC

Business Partner: Industries

DNL_CUST_TKUKL

Business Partner: TKUKL, TKUKT

DNL_CUST_TNLS

Business Partner: TNLS, TNLST

DNL_CUST_TPFK

Business Partner: TPFK, TPFKT

DNL_CUST_TSAB

Business Partner: TSAB, TSABT

DNL_CUST_TVAST

Sales Document Blocking Reason

DNL_CUST_TVFS

Sales Document Billing: Block

DNL_CUST_TVGF

Business Partner: TVGF, TVGFT

DNL_CUST_TVIP

Business Partner: TVIP, TVIPT

DNL_CUST_TVKN

Business Partner: Attributes

DNL_CUST_TVLS

Deliveries: Blocking Reasons/C

DNL_CUST_TVPV

Business Partner: TVPV, TVPVT

DNL_PLANT

Plant

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AS

SAP CRM GUI menu

Architecture and Technology Middleware Data Exchange Initial Load ( Start

2. In the Load Object field, enter an object from the table above.

3. In the Source Site (Sender) field enter OLTP and in the Destination Site (Receiver) field, enter CRM.

4. To run the replication, choose Execute.

5. Repeat this step for all other objects listed above.

3.2.4.2 Monitoring Replication Status (SAP CRM)

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AM1

SAP CRM GUI menu

Architecture and Technology Middleware Data Exchange Initial Load ( Monitor Objects

2. Enter the replicated object in the Object Name field to get the download status of this object.To get the status of all replicated objects, leave the field empty.

3. Choose Execute.

Result

The replication is complete if all objects have the status Done.

Choose Refresh to update the object status.

In case of problems during replication refer to section Tips and Tricks for Replication of this guide.

3.2.5 Setting Up Taxes

Please check the Delta Guide.

In CRM standard, there is no automatic generating and transferring function for all of the configuration about taxes from OLTP to CRM yet. To transfer it from OLTP to CRM, it is necessary to maintain a mapping table in the CRM system.

The new mapping allows you to have more complex tax determination combined with easier setup. The determination is based on the combinations of: country + region + tax type + tax group. The tax group of a certain tax type determines, for example, if a product is fully or partly taxed or exempted from this tax.

This information is also used by a third party program that finally determines the applicable tax rate.

How does the transfer logic from ERP OLTP to CRM work?

Products: All existing tax data which is material based (table MLAN) is transferred.To function correctly the mapping of tax setup needs to be consistent on both sides. Otherwise the data transfer stops.

Business Partners: The mapping of the tax classification is already done in ERP. The new configuration objects also have to be maintained in the ERP system since the business partner mapping is done in ERP system. The Configuration load imports data from the following tables of the ERP system into the following tables of the CRM system:

ERP System

CRM System

Tax Types

TSTL

TB070

BP Tax Groups

TB071_CM

TB071

Mapping of business partner relevant information of Condition records

TB072_CM

CRMC_TAX_MAP_BP

The new configuration objects are:

TB070_CM: Tax Types

TB071_CM: BP Tax Groups

TB072_CM: Mapping BP Tax Classification ERP CRM

Condition Records: The data transfer of Condition records for tax calculation requires the mapping for Products and Business Partners.

This setup of Tax Types can be disabled if the setup for taxes is not required for Business Partners and Products.

1. Access the activity using one of the following navigation options:

Transaction code

R3AC1

SAP CRM menu

Architecture and Technology Middleware Data Exchange Object Management -> Business Object

2. Choose the business adapter object MATERIAL.

3. Choose the tab Tables/Structures Within Object.

4. Choose Display Change (Ctrl + F2).

5. Choose Cut for the table MLAN.

6. Save (Ctrl + S) your changes.

3.2.5.1 Defining Tax Types

Procedure

1. Access the activity using the following navigation option:

Transaction code

PITC

SAP ERP IMG menu

Integration with Other mySAP.com Components ( Customer Relationship Management ( Basic Functions ( Taxes ( Business Partner Tax Groups ( Define SAP CRM Tax Types and Business Partner Tax Groups

2. Check tables TSTL (Tax categories by countries).

3. For every relevant combination of country and tax category in table TSTL a corresponding entry has to be available in table TB070_CM.

4. Choose the transaction PITC.You branch to the Define Tax Types screen.

5. Check if entries for the relevant countries and tax types exist.If not, proceed as follows:

6. Choose Define Tax Types.

7. Choose New Entries.

8. Enter the Country.

9. Enter the Tax Type.

10. Indicate, via the checkboxes, if the tax type is relevant for the Business Partner, Product, or both.

11. Choose Save.

Example of correct mapping

3.2.5.2 Defining Business Partner Tax Groups

Procedure

1. Access the activity using the following navigation option:

Transaction code

PITC

SAP ERP IMG menu

Integration with Other mySAP.com Components ( Customer Relationship Management ( Basic Functions ( Taxes ( Business Partner Tax Groups ( Define SAP CRM Tax Types and Business Partner Tax Groups

2. Check tables TSTL and TSKD in the ERP system.

3. For every relevant country and tax category in table TSTL determine the tax classifications in table TSKD. For each combination of country, tax category and tax classification an entry in table TB071_CM consisting of country, tax type and tax group has to exist.

4. Choose transaction PITC.

5. Select a tax type.

6. Choose Assign BP Tax Group. Check if an entry according to table TSKD exists. If not proceed as follows:

7. Choose New Entries.

8. Enter the Country.

Enter the Region, if required.

If you calculate tax via the jurisdiction method, you must maintain a region. If this field contains no value, the settings made apply to all regions defined for the country.

9. Enter the Tax Type.

10. Enter the Tax Group.

11. Choose Save.

Example of correct mapping

The country Germany (DE) has the tax category MWST (Mehrwertsteuer). This customizing in the ERP table TSTL now has to be maintained in the ERP table TB070_CM (CRM Tax Types) with the following fields and values: country DE, tax type MWST and the relevance for Business Partner (BP) and Product.

In the ERP table TSKD the tax category MWST has 2 tax classifications, Tax Exempt and Liable for Taxes. This customizing now has to be maintained in the ERP table TB071_CM (BP Tax Group) for each corresponding country. In this example two entries have to be created for the country Germany DE, one for BP Tax Group FULL (=Liable for Taxes) and one for BP Tax Group NONE (=Tax Exempt).

Result

The tax category and tax classification that is assigned to a business partner master record in the ERP system is mapped to the tax type and tax group in the corresponding business partner master record of the CRM system.

3.2.5.3 Defining BP Tax Classification Assignment Settings

Use

With this activity you replicate ERP tax categories and tax classifications to the CRM system.

You have to map the newly created CRM tax types and tax categories created in the preceding activities to the corresponding ERP tax categories and tax classifications.

Procedure

1. Access the activity using one of the following navigation option:

Transaction code

PITM

SAP ERP IMG menu

Integration with Other mySAP.com Components ( Customer Relationship Management ( Basic Functions ( Taxes ( Business Partner Tax Groups ( Assign SAP CRM BP Tax Groups to Tax Classifications

2. On the screen Tax Classification: Mapping ERP CRM, choose New Entries.

3. Enter the Country.

4. Enter the Region.

5. If you calculate tax via the jurisdiction method, you must maintain a region.

6. Enter the CRM Tax Type.

7. Enter the CRM Tax Group.

8. Enter the ERP Tax Category.

9. Enter the ERP Tax Classification.

10. Choose Save.

Example of a correct mapping

In this example in the ERP-CRM Assignment (ERP table TB072_CM, ERP Transaction PITM) two entries have been maintained for the country Germany DE.

Replicating Tax Customizing (SAP CRM)

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AS

SAP CRM GUI menu

Architecture and Technology Middleware Data Exchange Initial Load Start

2. In the Load Object field, enter DNL_CUST_TAX.

3. In the Source Site (Sender) field enter OLTP and in the Destination Site (Receiver) field enter CRM.

4. To run the replication, choose Execute (F8).

3.2.5.4 Monitoring Replication Status (SAP CRM)

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AM1

SAP CRM GUI menu

Architecture and Technology Middleware ( Data Exchange ( Initial Load ( Monitor Objects

2. In the Object Name field, enter the downloaded object DNL_CUST_TAX to get the download status of this object.

Result

The replication is complete if all objects have the status Done.

In case of problems during replication, call transaction SMWP (Middleware Portal) and search for error states in the area Runtime Information.

For a detailed error handling see section Tips and Tricks for the Replication Process at the end of this guide.

3.2.5.5 Defining Tax Type and Group

Use

In this activity you establish the tax types with the relevant tax groups for products. The assignment of the appropriate tax types and groups for Product and Business Partner serves the purposes of tax determination.

The tax types/groups and the assignment of the business partner tax groups have been maintained in the ERP system and have been replicated already from the ERP system to the CRM system in the activity Replicating Tax Customizing.

Procedure

1. Access the activity using the following navigation options:

Transaction code

SPRO

SAP CRM IMG menu

Customer Relationship Management ( Basic Functions ( Taxes ( Basic Settings ( Tax Types and Tax Groups ( Define Tax Types and Tax Groups

2. Check ERP tables TSTL and TSKM using transaction SE16.

3. Choose the IMG activity Define Tax Types and Tax Groups in the CRM system.

4. Select the countries tax types for which you have to maintain product taxes and choose Assign Product Tax Groups.

5. Choose New entries.

6. For each combination of Country, Tax Category and Tax Classification in the ERP system (tables TSTL and TSKM) create a corresponding entry of Country, Tax Type and Product Tax Group.

Example of a correct mapping

3.2.5.6 Defining Assignment of Product Tax Data from ERP to CRM

Use

In this activity, you can assign the ERP material tax classification (TAXMx) to the combination of country, region (optional), tax type, and tax group defined in the CRM system in the activity Defining Assignment of Tax Data for Products from ERP to CRM.

When data is imported from an ERP system to a CRM system, all existing tax data in the ERP system (table MLAN) is transferred to the CRM system for each material. This requires the tax settings to be assigned from the ERP system to the CRM system correctly. If this is not the case, the data transfer process stops.

Procedure

1. Access the activity using the following navigation options:

Transaction code

SPRO

SAP CRM IMG menu

Customer Relationship Management ( Basic Functions ( Taxes ( Basic Settings ( Tax Types and Tax Groups ( Assign Tax Groups to SAP ECC Tax Classifications (Product)

2. Check tables TSTL and TSKM in the ERP system.

3. For each combination of country, tax category and tax classification in the tables TSTL and TSKM you have to create an entry in the table CRMC_TAX_MAP in the CRM system as follows:

4. Run IMG activity Assign Tax Groups to SAP ECC Tax Classifications (Product).

5. Choose New Entries.

6. Enter values for country, tax type, product tax group, tax sequence and tax classification.

Example:

In the SAP ERP system

Table TSKM

TATYP

TAXKM

CTX1

0

CTX1

1

CTX2

0

CTX2

1

CTX3

0

CTX3

1

Table TSTL

Country

LFDNR

TATYP

CA

1

CTX1

CA

2

CTX2

CA

3

CTX3

CRM

Table CRMC_TAX_MAP (assignment) which is also the IMG activity Assign Tax Groups to SAP ECC Tax Classifications (Product)

Country

Region

Tax Type

Tax Group

Tax Seq.

Tax Class.

CA

CTX1

NON

1

0

CA

CTX1

FULL

1

1

CA

CTX2

NON

2

0

CA

CTX2

FULL

2

1

CA

CTX3

NON

3

0

CA

CTX3

FULL

3

1

Result

The product tax data is maintained in the CRM system and synchronized with the ERP system.

The tax information in the product master data will be downloaded in the following way:

3.2.5.7 Checking Customizing of Data Transfer for Taxes (SAP CRM)

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

CRM_TAXCUST_VALIDATE

SAP CRM IMG menu

Customer Relationship Management ( Basic Functions ( Taxes ( Basic Settings ( Tax Types and Tax Groups ( Check Data Transfer Customizing Settings

2. The Check Results screen is displayed.

3. Check the results and correct the errors according to the messages.

3.3 Setting Up the Organization Model

Please see the Configuration Guide for building block C01 CRM Organization Model for defining the CRM Organizational structure.

The setup of the organizational model is the prerequisite for replicating the master data from the ERP system to the CRM system.

3.4 Replicating Master Data and Transaction Data

Please see the Configuration Guide for building block C03 CRM Master and Transaction Data Replication for this topic.

3.5 Tips and Tricks for the Replication Process

Please see SAP Note 430980 for the latest error analysis procedure.

3.5.1 Object Management

3.5.1.1 Changing Block Size

Please check the Delta Guide.

Use

The block size specifies the number of object instances that will be selected and forwarded in a single operation. The block size is set by the system. The default value only has to be changed if there are problems (for example, memory overflow when making selection in the ERP system).

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AC1

SAP CRM GUI menu

Middleware Data Exchange Object Management ( Business Objects

2. In the Object Overview screen choose Display ( Change.

3. Select the object for which the block size should be changed and select the button Filters.

4. Change the entry in the field Block Size.

Defining Filters for Objects

Please check the Delta Guide.

Use

Under Filter Settings you can set filters for a business object. For Customizing and condition objects the filters can be defined only using tables/structures and the table-related filter symbol. If you use more than one filter entry per object, filters to the same table field are linked with an OR. Filters to different table fields are linked by AND.

The filter condition VKORG = 0001, VKORG = 0002 results in a set that contains both the first and second sales organization.

The filter condition VKORG = 0001, VTWEG = 01 results in objects that fulfill both conditions at the same time.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AC1

SAP CRM GUI menu

Middleware Data Exchange Object Management ( Business Objects

2. Mark a business object and choose Details.

3. Choose Filter Settings.

4. Enter the data for the following fields:

Field

Procedure

Source site

Use the input help to select the site you want to set the filter criteria for. For example, for an initial data transfer from SAP ERP, this is the ERP system from which the data is to be transferred.

Note: The selection is dependent on the allowed flow contexts (SMOFINICON).

Table

Use the input help to select a table, for example, KNA1 for customer master.

Field

Use the input help to select a field.

OP (Operator)

Select an operator.

LOW

Specify the lower limit for the filter condition. If the field you selected is a date field, enter the date with the format YYYYMMDD. Leading zeros should be used as values for example, for customer and material numbers.

HIGH

Specify the upper limit.

Incl./Excl.

Specify whether the stated value/interval range should be included or not.

Inclusive: the resulting set lies within the range.

Exclusive: The resulting set lies outside the range.

Inactive

Set your filter conditions to active.

5. Save your entries.

The Generate Filter pushbutton located below the menu is only used for regenerating filter modules for selected objects, and should only be used in exceptional cases.

The fields for filtering are available predefined for the objects. You will find the values allowed for each object when you make your selection.

Some objects are delivered with predefined filters. SAP recommends that you do not change or delete. If necessary, you should define new filters. The purpose of filters is to reduce the size of the dataset transferred. You can find the predefined filters in the change functions of the Adapter Framework and in table SMOFFILTAB.

Filters from CRM to CDB are currently not supported; only filters from ERP OLTP to CRM are supported.

Filter conditions are only stored locally and are not contained in the transport of adapter objects. In this way filters are not transported from the development system to the production system. This is because filter conditions are site-specific and are defined differently in the development system to the production system. New filter settings have to be defined in each system.

3.5.2 Improving Performance During Replication

Please check the Delta Guide.

Use

The initial download of objects such as the material master data can lead to performance problems.

Procedure

In order to improve performance, apply SAP Note 0350176.

3.5.3 Monitoring and Error Analysis for Replication

Please check the Delta Guide.

Several tools for monitoring can be used to check the status of the replication.

3.5.3.1 Monitoring Download Status

Please check the Delta Guide.

Use

The list Monitor Objects shows the current download status (Running, Wait, Done) for previously selected objects.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AM1

SAP CRM GUI menu

Middleware Monitoring Data Exchange Monitor Objects

2. Enter either an object name or an object name area or use the F4 input help.Leave the selection empty if you want to display all objects.

3. Under Additional Selection Criteria you can select by the current status: Abort, Waiting, Running or Done.

4. Choose Execute.

5. On the Monitor Download Objects screen you get the following information that gives you hints about the correctness of the download for each object.

Field

Value

Checkbox

Set the indicator to select a transfer object for further processing.

Status

The following values are possible:

Red (waiting) i.e. not yet started or aborted

Yellow (Running)

Green (Done)

Object name

P (Parent)

If this indicator is set, there is a superordinate object in the transfer.

Date

Date of the last transfer block.

Time

Start time of the last transfer block.

Block No.

The block number indicates how many blocks have already been downloaded.

If, for example, the block size has been set to 100, then block number 15 means that 1,500 objects have already been posted on the CRM Server database.

Attempt

This field shows the number of attempted transfers.

Source Site

Specification of the RFC OLTP destination.

Destination

Specification of the CRM system or CDB

6. If an object will not start (red light and status = Waiting), check if the object is dependent (field Subobject). Only if the parent object has been loaded successfully, can dependent objects be started, e.g. Material can only be downloaded once Customer has been downloaded, since there are materials dependent on customers.

7. If an object has not changed in the Monitor for a long time, (e.g. no increase in block numbers for the last five minutes), ascertain the reason first and then try to download the object again. In this case you should run the following activities to detect the error.

3.5.3.2 General Analysis Steps

Please check the Delta Guide.

Carry out the following steps:

1. Make sure the highest available Plug-In (PI) Support Packages plus Core Support Packages are installed in the OLTP in the same way as on the CRM/EBP server.

2. Check the setting for ERP table CRMRFCPAR (see chapter Maintaining Table CRMRFCPAR).

3. Check the RFC connections from CRM to ERP and vice versa.

3.5.3.3 Monitoring Outbound Queue

Please check the Delta Guide.

Procedure

1. Access the activity using the following navigation option:

Transaction code

SMQ1

SAP CRM GUI menu

Middleware Monitoring Queues Display Outbound RFC Queues

2. To display a list of the queues, enter the client, queue name (for example *) and the queue destination (for example *).

3. Choose Execute.

4. To display the status, select the queue and choose Display selection (F7).

5. Call a specific outbound queue, select it and choose Display Selection (F7).

6. To display details on a queue, double-click the field Queue name.

7. If the queue was stopped because of capacity overload, use F6 to restart the queue.

8. If a second start of the queue is not successful, call the short dump analysis in the CRM system.

3.5.3.4 Monitoring Inbound Queue

Please check the Delta Guide.

Procedure

1. To view the inbound queues in the CRM system and their status, choose one of the following navigation options:

Transaction code

SMQ2

SAP CRM GUI menu

Middleware Monitoring Queues Display Inbound RFC Queues

2. Enter the client and the queue name (for example *).

3. Choose Execute.

4. To display the status, select the queue and choose Display selection (F7).

5. When you double-click the field Status, additional detailed information is generated.

6. To display details on a queue, double-click the Queue name field.

7. On the queue details screen, a red entry in the field Status indicates an error.

8. If the queue has status STOP, this is a Customizing problem in the CRM application.

9. When you double-click on the status field entry detailed information is displayed.

3.5.3.5 Analyzing BDOC Messages

Please check the Delta Guide.

Use

By analyzing the BDOC messages you get information about incorrect settings in the CRM system that influence the replication.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SMW01

SAP CRM menu

Middleware Monitoring Message Flow Display BDOC Messages

2. Specify date and time of the relevant period of time.

3. Choose Execute.

4. BDOC messages with status beginning with E (red traffic light) need manual correction and retry.

5. Select the message and choose Errors.

6. Here you will find notes regarding CRM setting problems.

3.5.3.6 Checking Transactional RFC Requests

Please check the Delta Guide.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SM58

SAP CRM GUI menu

Architecture and Technology System Administration Monitor Transactional RFC

2. On the initial screen Transactional RFC, specify dates for the display period.

3. Fill in the remaining fields. Alternatively, enter *.

4. Choose Execute.

5. To display further details, drill down in the log.

Analyzing ABAP Dumps

Please check the Delta Guide.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

ST22

SAP CRM GUI menu

Architecture and Technology -> Middleware Monitoring Performance Exceptions/Users ( Exceptions ( ABAP Runtime Errors

2. Specify the period (today, yesterday).

3. Choose Display list (F8).

4. To display the ABAP short dump description, select one of the short dumps and choose Dump analysis (F2).

3.5.4 Restart Replication

Please check the Delta Guide.

Use

After detecting and solving the replication error you have to restart the replication.

While there are no restrictions for repeating data transfers from ERP to CRM, data transfers from CRM to CDB are more serious, because in this case the data has to be distributed. To avoid inconsistencies between the CDB and mobile application databases, a repeated initial data transfer from CRM to CDB is prevented. If you are sure that no mobile clients have been supplied with data or that no data can be extracted again, then a repeated initial data transfer from CRM to CDB can be carried out. To do this, you have to change an entry in table SMOFINICUS.

The table contains the following fields:

ObjName: Name of object (corresponds to the object name from table SMOFOBJECT)

BDoc Name: Name of the BDoc

Data Dist.: determines whether data is distributed (selected) or only written to the CDB (empty)

User Name: Name of changer.

Table SMOFINICUS is delivered empty. With initial data transfers from CRM to CDB data distribution is automatically selected. If you are sure that mobile clients have still not been supplied with data, then the selection for data distribution can be unselected for the required object using the view maintenance for table SMOFINICUS (transaction code SM30). Then a new initial data transfer can be started for this object.

Table SMOFINICUS replaces parameter CRM_USE_BULK_DURING_INIT of the configuration file SMOFPARSFA.

Procedure

In order to restart the replication you have to run the following steps:

1. Canceling download of objects

2. Deleting outbound queue

3. Deleting inbound queue

4. Restart download

3.5.4.1 Canceling Download of Objects

Please check the Delta Guide.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

R3AM1

SAP CRM GUI menu

Architecture and Technology -> Middleware Monitoring Data Exchange Monitor Objects

2. Enter either an object name or an object name area or use the F4 input help.Leave the selection empty if you want to display all objects.

3. Under Additional Selection Criteria you can select the status: Waiting and Running.

4. Choose Execute.

5. On the Monitor Download Objects screen select the objects you want to cancel for download.

6. Choose the Cancel symbol.

3.5.4.2 Deleting Outbound Queue

Please check the Delta Guide.

Procedure

1. Access the activity using the following navigation option:

Transaction code

SMQ1

SAP CRM GUI menu

Architecture and Technology -> Middleware Monitoring Queues Display Outbound RFC Queues

2. To display a list of the queues, enter the client, queue name (for example *) and the queue destination (for example *).

3. Choose Execute.

4. To delete an outbound queue, select the queue and choose Delete selected objects.

3.5.4.3 Deleting Inbound Queue

Please check the Delta Guide.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SMQ2

SAP CRM GUI menu

Architecture and Technology -> Middleware Monitoring Queues Display Inbound RFC Queues

2. To display a list of the queues, enter a queue name (for example *).

3. Choose Execute.

4. To delete an inbound queue, select the queue and choose Delete selected objects.

3.6 Checking Delta Replication Events

Please check the Delta Guide.

Use

For all master data objects an automatic delta replication will be activated during the initial download, which means that each modification of a master data object is automatically transferred from the ERP into the CRM system. Customizing data is not automatically replicated. You have to run the delta replication manually or run a background job periodically.

The initial load of an object normally performs the activation of delta events automatically.

You have to activate the delta events manually only if you need the delta events but have not performed the initial load of an object, for example for sales documents.If all relevant objects that will be used in the scenarios have been downloaded successfully, you can skip this activity.

Procedure

1. Access the activity using one of the following navigation options:

Transaction code

SE16

SAP ERP GUI menu

Tools ( ABAP Workbench ( Overview ( Data Browser

2. In the table name field enter TBE31.

3. Choose Table Contents (F7).

4. Choose Execute (F8).

5. Check the column FUNCT for the relevant entries. For sales documents the relevant entry is:

APPLK

FUNCT

BC-MID

CRS_SALES_COLLECT_DATA

If this entry is in the table, the delta replication for sales documents is switched on.

In case you need to activate the delta events manually, run the following activity in the CRM system:

Transaction code

R3AC4

SAP CRM GUI menu

Architecture and Technology ( Middleware ( Data Exchange ( Delta Load ( Set Up Delta Load

1. Choose Display ( Change in order to switch to change mode.

2. Choose New Entries.

3. Enter the relevant object class in field Object Class and the RFC destination to the ERP system in the field Destination.

4. Save your entries.

This transaction also maintains database table TBE31 in the ERP system!

EMBED Excel.Sheet.8

EMBED Excel.Sheet.8

EMBED Excel.Sheet.8

EMBED Excel.Sheet.8

CntrySequenceTax Type

DE1MWST

CA1CTX1

CA2CTX2

CA3CTX3

R/3 Table TSTL

Tax CategoryTax

Classification

Text

MWST0No tax

MWST1Full tax

MWST2Half tax

CTX10No tax

CTX11Full tax

CTX20No tax

CTX21Full tax

CTX30No tax

CTX31Full tax

R/3 Table TSKM

CntryTax TypeTax Seq

DEMWST1

CACTX11

CACTX22

CACTX33

CRM Tax Types

CntryRegTax

Type

Product Tax

Group

DEMWSTFULL

DEMWSTHALF

DEMWSTNONE

CACTX1FULL

CACTX1NONE

CACTX2FULL

CACTX2NONE

CACTX3FULL

CACTX3NONE

Product Tax Group

CntrySequenceTax Type

DE1MWST

CA1CTX1

CA2CTX2

CA3CTX3

R/3 Table TSTL

Tax CategoryTax

Classification

Text

MWST0No tax

MWST1Full tax

MWST2Half tax

CTX10No tax

CTX11Full tax

CTX20No tax

CTX21Full tax

CTX30No tax

CTX31Full tax

R/3 Table TSKM

CntryTax TypeTax Seq

DEMWST1

CACTX11

CACTX22

CACTX33

CRM Tax Types

CntryRegTax

Type

Product Tax

Group

DEMWSTFULL

DEMWSTHALF

DEMWSTNONE

CACTX1FULL

CACTX1NONE

CACTX2FULL

CACTX2NONE

CACTX3FULL

CACTX3NONE

Product Tax Group

_1131966536.xlsMapping Condition R3->CRM

R/3 ConditionMappingCRM Condition

CntryTaxCategoryTAXM1CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryProduct Tax Group...Rate

DEMWST1DEMWSTFULL1DEMWSTFULL7%

GBMWST0GBMWSTNON0GBMWSTNON0%

ESMWST1ESMWSTFULL1ESMWSTFULL16%

ESMWES1ESMWESFULL1ESMWESFULL4%

ESMWST2ESMWSTHALF2ESMWSTHALF7%

ESMWES2ESMWESHALF2ESMWESHALF1%

R/3 ConditionMappingMappingCRM Conditions

CntryTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryTax CategoryProduct Tax GroupBP Tax Group...Rate

DEMWST217%DEMWSTHALF2DEMWSTFULL1DEMWSTHALFFULL7%

GBMWST010%GBMWSTNON0GBMWSTFULL1GBMWSTNONFULL0%

ESMWST1116%ESMWSTFULL1ESMWSTFULL1ESMWSTFULLFULL16%

ESMWES114%ESMWESFULL1ESMWESFULL1ESMWESFULLFULL4%

ESMWST217%ESMWSTHALF2ESMWSTFULL1ESMWSTHALFHALF7%

ESMWES211%ESMWESHALF2ESMWESFULL1ESMWESHALFHALF1%

R/3 ConditionMapping ProductMapping BPCRM Conditions

CntryRegionTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1000%CACTX1NON0CACTX1EXEMPT0CABCCTX1NONEXEMPT0%

BCCTX1100%FULL1FULL1BCCTX1FULLEXEMPT0%

BCCTX1010%GST&PST(Ont & West2BCCTX1NONFULL0%

BCCTX1117%GST&PST (Que &Mar)3BCCTX1FULLFULL7%

BCCTX1020%BCCTX1NONGST&PST(Ont & West0%

BCCTX1127%BCCTX1FULLGST&PST(Ont & West7%

MBCTX2000%CTX2NON0CTX2EXEMPT0MBCTX2NONEXEMPT0%

MBCTX2100%FULL1FULL1MBCTX2FULLEXEMPT0%

MBCTX2020%GST&PST(Ont & West2MBCTX2NONGST&PST(Ont & West0%

MBCTX2127%GST&PST (Que &Mar)3MBCTX2FULLGST&PST(Ont & West7%

PICTX3000%CTX3NON0CTX3EXEMPT0PICTX3NONEXEMPT0%

PICTX3100%FULL1FULL1PICTX3FULLEXEMPT0%

PICTX3030%GST&PST(Ont & West2PICTX3NONGST&PST (Que &Mar)0%

PICTX31310%GST&PST (Que &Mar)3PICTX3FULLGST&PST (Que &Mar)10%

&A

Seite &P von &N

Mapping DE CRM->R3

CRM Tax CategoriesR/3 Table TSTL

CntryTax CategoryCntrySequenceTax Type

DEDE1MWST

CA1CTX1

CA2CTX2

CA3CTX3

CRM Product Tax GroupsR/3 Table TSKM

CntryTax GroupTax CategoryTax ClassificationText

DEBOOKSMWST0No tax

GOODSMWST1Full tax

SERVICEMWST2Half tax

MWST3Low tax rate

CRM BP Tax GroupsR/3 Table TSKD

CntryTax GroupTax CategoryTax ClassificationText

DECOMPANYMWST0Tax Exempt

HOSPITALMWST1Liable for Taxes

PRIVAT PERSON

MILITARY

Mapping

CntryTax CategoryProduct Tax GroupR/3 ContentSequence

DEBOOKS21

SERVICE11

GOODS11

CEROSINE01

HELTH SERVICE01

Mapping

CntryTax CategoryBP Tax GroupR/3 ContentSequence

DECOMPANY11

HOSPITAL01

PRIVAT PERSON11

MILITARY01

CRM ProductR/3 Product

ProductCntryRegionTax CategoryProduct Tax GroupProductCntryTax CategoryTAXM1

P1DEGOODSP1DEMWST1

P2DEBOOKSP2DEMWST1

CRM CustomerR/3 Customer

CustomerCntryRegionTax CategoryProduct Tax GroupCustomerCntryTax CategoryTAXK1

C1DECOMPANYC1DEMWST1

C2DEHOSPITALC2DEMWST0

CRM ConditionsR/3 Condition

CntryTax CategoryProduct Tax GroupBP Tax Group...RateCntryTax CategoryTAXM1TAXK1Rate

DEBOOKSPRIVAT PERSON7%DEMWST217%

BOOKSCOMPANY7%

GOODSCOMPANY16%MWST1116%

HELTH SERVICEPRIVAT PERSON0%MWST010%

CEROSINECOMPANY16%MWST010%

N : 1 Possible -> Only for TTE Scenarios. Not in Combination with R/3

&CMapping Example Germany

&A&RSeite &P

Customizing

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

CA1CTX1CACTX1

CA2CTX2CACTX2

CA3CTX3CACTX3

DE1MWSTDEMWST

ES1MWSTESMWST

ES2MWESESMWES

FR1MWSTFRMWST

FR2LCFRFRLCFR

GB1MWSTGBMWST

IT1MWSTITMWST

IT2LCITITLCIT

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10No taxCANON

CTX11Full taxFULL

CTX20No taxDENON

CTX21Full taxFULL

CTX30No taxHALF

CTX31Full taxLOW

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No taxFRNON

MWES1Full taxFULL

MWES2Half taxHALF

MWES3Low tax rateLOW

LCFRALicense group AGBNON

LCFRBLicense group BFULL

LCIT0DummyHALF

LOW

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10Tax ExemptCAEXEMPT

CTX11GSTFULL

CTX12GST & PST(Ont & WestGST & PST(Ont & West

CTX13GST & PST (Que &Mar)GST & PST (Que &Mar)

CTX20Tax ExemptDEEXEMPT

CTX22GST & PST(Ont & WestFULL

CTX30Tax ExemptESEXEMPT

CTX33GST & PST(Que & Mar)FULL

MWST0Tax ExemptFREXEMPT

MWST1Liable for TaxesFULL

MWES0Tax ExemptGBEXEMPT

MWES1Liable for TaxesFULL

LCFR0Do not check license

LCFR1Check license

LCIT0Do not check license

LCIT1Check license

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

Mapping ES R3-CRM

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

ES1MWSTESMWST

ES2MWESESMWES

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No tax

MWES1Full tax

MWES2Half tax

MWES3Low tax rate

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0Tax ExemptESEXEMPT

MWST1Liable for TaxesFULL

MWES0Tax Exempt

MWES1Liable for Taxes

MappingMapping

CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 Content

ESMWSTNON0ESMWSTEXEMPT0

ESMWESNON0ESMWESFULL1

ESMWSTFULL1ESMWSTEXEMPT0

ESMWESFULL1ESMWESFULL1

ESMWSTHALF2ESMWSTEXEMPT0

ESMWESHALF2ESMWESFULL1

R/3 ProductCRM Product

ProductCntryTax CategoryTAXM1ProductCntryRegionTax CategoryProduct Tax Group

P1ESMWST1P1DEGOODS

MWES1P2DEBOOKS

P2ESMWST0

MWES0

R/3 CustomerCRM Customer

CustomerCntryTax CategoryTAXK1CustomerCntryRegionTax CategoryProduct Tax Group

C1DEMWST1C1DECOMPANY

C2DEMWST0C2DEHOSPITAL

Mapping CRM -> R3

CRM Product

CntryRegionTax CategoryProduct Tax GroupTax Tarif Code

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM BP

CntryRegionTax CategoryBP Tax Group

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM Conditions

CntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1NONEXEMPT0%

BCCTX1FULLEXEMPT0%

BCCTX1NONFULL0%

BCCTX1FULLFULL7%

BCCTX1NONGST&PST(Ont & West0%

BCCTX1FULLGST&PST(Ont & West7%

MBCTX2NONEXEMPT0%

MBCTX2FULLEXEMPT0%

MBCTX2NONGST&PST(Ont & West0%

MBCTX2FULLGST&PST(Ont & West7%

PICTX3NONEXEMPT0%

PICTX3FULLEXEMPT0%

PICTX3NONGST&PST (Que &Mar)0%

PICTX3FULLGST&PST (Que &Mar)10%

_1131966538.xlsMapping Condition R3->CRM

R/3 ConditionMappingCRM Condition

CntryTaxCategoryTAXM1CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryProduct Tax Group...Rate

DEMWST1DEMWSTFULL1DEMWSTFULL7%

GBMWST0GBMWSTNON0GBMWSTNON0%

ESMWST1ESMWSTFULL1ESMWSTFULL16%

ESMWES1ESMWESFULL1ESMWESFULL4%

ESMWST2ESMWSTHALF2ESMWSTHALF7%

ESMWES2ESMWESHALF2ESMWESHALF1%

R/3 ConditionMappingMappingCRM Conditions

CntryTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryTax CategoryProduct Tax GroupBP Tax Group...Rate

DEMWST217%DEMWSTHALF2DEMWSTFULL1DEMWSTHALFFULL7%

GBMWST010%GBMWSTNON0GBMWSTFULL1GBMWSTNONFULL0%

ESMWST1116%ESMWSTFULL1ESMWSTFULL1ESMWSTFULLFULL16%

ESMWES114%ESMWESFULL1ESMWESFULL1ESMWESFULLFULL4%

ESMWST217%ESMWSTHALF2ESMWSTFULL1ESMWSTHALFHALF7%

ESMWES211%ESMWESHALF2ESMWESFULL1ESMWESHALFHALF1%

R/3 ConditionMapping ProductMapping BPCRM Conditions

CntryRegionTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1000%CACTX1NON0CACTX1EXEMPT0CABCCTX1NONEXEMPT0%

BCCTX1100%FULL1FULL1BCCTX1FULLEXEMPT0%

BCCTX1010%GST&PST(Ont & West2BCCTX1NONFULL0%

BCCTX1117%GST&PST (Que &Mar)3BCCTX1FULLFULL7%

BCCTX1020%BCCTX1NONGST&PST(Ont & West0%

BCCTX1127%BCCTX1FULLGST&PST(Ont & West7%

MBCTX2000%CTX2NON0CTX2EXEMPT0MBCTX2NONEXEMPT0%

MBCTX2100%FULL1FULL1MBCTX2FULLEXEMPT0%

MBCTX2020%GST&PST(Ont & West2MBCTX2NONGST&PST(Ont & West0%

MBCTX2127%GST&PST (Que &Mar)3MBCTX2FULLGST&PST(Ont & West7%

PICTX3000%CTX3NON0CTX3EXEMPT0PICTX3NONEXEMPT0%

PICTX3100%FULL1FULL1PICTX3FULLEXEMPT0%

PICTX3030%GST&PST(Ont & West2PICTX3NONGST&PST (Que &Mar)0%

PICTX31310%GST&PST (Que &Mar)3PICTX3FULLGST&PST (Que &Mar)10%

&A

Seite &P von &N

Mapping DE CRM->R3

CRM Tax TypesR/3 Table TSTL

CntryTax TypeTax SeqCntrySequenceTaxCategory

DEMWST1DE1MWST

CACTX11

CACTX22

CACTX33

CRM Product Tax GroupsR/3 Table TSKM

CntryTax GroupTax CategoryTax ClassificationText

DEBOOKSMWST0No tax

GOODSMWST1Full tax

SERVICEMWST2Half tax

MWST3Low tax rate

CRM BP Tax GroupsR/3 Table TSKD

CntryTax GroupTax CategoryTax ClassificationText

DECOMPANYMWST0Tax Exempt

HOSPITALMWST1Liable for Taxes

PRIVAT PERSON

MILITARY

Mapping

CntryTax CategoryProduct Tax GroupR/3 ContentSequence

DEBOOKS21

SERVICE11

GOODS11

CEROSINE01

HELTH SERVICE01

Mapping

CntryTax CategoryBP Tax GroupR/3 ContentSequence

DECOMPANY11

HOSPITAL01

PRIVAT PERSON11

MILITARY01

CRM ProductR/3 Product

ProductCntryRegionTax CategoryProduct Tax GroupProductCntryTax CategoryTAXM1

P1DEGOODSP1DEMWST1

P2DEBOOKSP2DEMWST1

CRM CustomerR/3 Customer

CustomerCntryRegionTax CategoryProduct Tax GroupCustomerCntryTax CategoryTAXK1

C1DECOMPANYC1DEMWST1

C2DEHOSPITALC2DEMWST0

CRM ConditionsR/3 Condition

CntryTax CategoryProduct Tax GroupBP Tax Group...RateCntryTax CategoryTAXM1TAXK1Rate

DEBOOKSPRIVAT PERSON7%DEMWST217%

BOOKSCOMPANY7%

GOODSCOMPANY16%MWST1116%

HELTH SERVICEPRIVAT PERSON0%MWST010%

CEROSINECOMPANY16%MWST010%

N : 1 Possible -> Only for TTE Scenarios. Not in Combination with R/3

&CMapping Example Germany

&A&RSeite &P

Customizing

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

CA1CTX1CACTX1

CA2CTX2CACTX2

CA3CTX3CACTX3

DE1MWSTDEMWST

ES1MWSTESMWST

ES2MWESESMWES

FR1MWSTFRMWST

FR2LCFRFRLCFR

GB1MWSTGBMWST

IT1MWSTITMWST

IT2LCITITLCIT

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10No taxCANON

CTX11Full taxFULL

CTX20No taxDENON

CTX21Full taxFULL

CTX30No taxHALF

CTX31Full taxLOW

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No taxFRNON

MWES1Full taxFULL

MWES2Half taxHALF

MWES3Low tax rateLOW

LCFRALicense group AGBNON

LCFRBLicense group BFULL

LCIT0DummyHALF

LOW

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10Tax ExemptCAEXEMPT

CTX11GSTFULL

CTX12GST & PST(Ont & WestGST & PST(Ont & West

CTX13GST & PST (Que &Mar)GST & PST (Que &Mar)

CTX20Tax ExemptDEEXEMPT

CTX22GST & PST(Ont & WestFULL

CTX30Tax ExemptESEXEMPT

CTX33GST & PST(Que & Mar)FULL

MWST0Tax ExemptFREXEMPT

MWST1Liable for TaxesFULL

MWES0Tax ExemptGBEXEMPT

MWES1Liable for TaxesFULL

LCFR0Do not check license

LCFR1Check license

LCIT0Do not check license

LCIT1Check license

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

Mapping ES R3-CRM

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

ES1MWSTESMWST

ES2MWESESMWES

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No tax

MWES1Full tax

MWES2Half tax

MWES3Low tax rate

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0Tax ExemptESEXEMPT

MWST1Liable for TaxesFULL

MWES0Tax Exempt

MWES1Liable for Taxes

MappingMapping

CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 Content

ESMWSTNON0ESMWSTEXEMPT0

ESMWESNON0ESMWESFULL1

ESMWSTFULL1ESMWSTEXEMPT0

ESMWESFULL1ESMWESFULL1

ESMWSTHALF2ESMWSTEXEMPT0

ESMWESHALF2ESMWESFULL1

R/3 ProductCRM Product

ProductCntryTax CategoryTAXM1ProductCntryRegionTax CategoryProduct Tax Group

P1ESMWST1P1DEGOODS

MWES1P2DEBOOKS

P2ESMWST0

MWES0

R/3 CustomerCRM Customer

CustomerCntryTax CategoryTAXK1CustomerCntryRegionTax CategoryProduct Tax Group

C1DEMWST1C1DECOMPANY

C2DEMWST0C2DEHOSPITAL

Mapping CRM -> R3

CRM Product

CntryRegionTax CategoryProduct Tax GroupTax Tarif Code

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM BP

CntryRegionTax CategoryBP Tax Group

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM Conditions

CntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1NONEXEMPT0%

BCCTX1FULLEXEMPT0%

BCCTX1NONFULL0%

BCCTX1FULLFULL7%

BCCTX1NONGST&PST(Ont & West0%

BCCTX1FULLGST&PST(Ont & West7%

MBCTX2NONEXEMPT0%

MBCTX2FULLEXEMPT0%

MBCTX2NONGST&PST(Ont & West0%

MBCTX2FULLGST&PST(Ont & West7%

PICTX3NONEXEMPT0%

PICTX3FULLEXEMPT0%

PICTX3NONGST&PST (Que &Mar)0%

PICTX3FULLGST&PST (Que &Mar)10%

_1131966540.xlsMapping Condition R3->CRM

R/3 ConditionMappingCRM Condition

CntryTaxCategoryTAXM1CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryProduct Tax Group...Rate

DEMWST1DEMWSTFULL1DEMWSTFULL7%

GBMWST0GBMWSTNON0GBMWSTNON0%

ESMWST1ESMWSTFULL1ESMWSTFULL16%

ESMWES1ESMWESFULL1ESMWESFULL4%

ESMWST2ESMWSTHALF2ESMWSTHALF7%

ESMWES2ESMWESHALF2ESMWESHALF1%

R/3 ConditionMappingMappingCRM Conditions

CntryTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryTax CategoryProduct Tax GroupBP Tax Group...Rate

DEMWST217%DEMWSTHALF2DEMWSTFULL1DEMWSTHALFFULL7%

GBMWST010%GBMWSTNON0GBMWSTFULL1GBMWSTNONFULL0%

ESMWST1116%ESMWSTFULL1ESMWSTFULL1ESMWSTFULLFULL16%

ESMWES114%ESMWESFULL1ESMWESFULL1ESMWESFULLFULL4%

ESMWST217%ESMWSTHALF2ESMWSTFULL1ESMWSTHALFHALF7%

ESMWES211%ESMWESHALF2ESMWESFULL1ESMWESHALFHALF1%

R/3 ConditionMapping ProductMapping BPCRM Conditions

CntryRegionTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1000%CACTX1NON0CACTX1EXEMPT0CABCCTX1NONEXEMPT0%

BCCTX1100%FULL1FULL1BCCTX1FULLEXEMPT0%

BCCTX1010%GST&PST(Ont & West2BCCTX1NONFULL0%

BCCTX1117%GST&PST (Que &Mar)3BCCTX1FULLFULL7%

BCCTX1020%BCCTX1NONGST&PST(Ont & West0%

BCCTX1127%BCCTX1FULLGST&PST(Ont & West7%

MBCTX2000%CTX2NON0CTX2EXEMPT0MBCTX2NONEXEMPT0%

MBCTX2100%FULL1FULL1MBCTX2FULLEXEMPT0%

MBCTX2020%GST&PST(Ont & West2MBCTX2NONGST&PST(Ont & West0%

MBCTX2127%GST&PST (Que &Mar)3MBCTX2FULLGST&PST(Ont & West7%

PICTX3000%CTX3NON0CTX3EXEMPT0PICTX3NONEXEMPT0%

PICTX3100%FULL1FULL1PICTX3FULLEXEMPT0%

PICTX3030%GST&PST(Ont & West2PICTX3NONGST&PST (Que &Mar)0%

PICTX31310%GST&PST (Que &Mar)3PICTX3FULLGST&PST (Que &Mar)10%

&A

Seite &P von &N

Mapping DE CRM->R3

CRM Tax CategoriesR/3 Table TSTL

CntryTax TypeCntrySequenceTaxType

DEDE1MWST

CRM Product Tax GroupsR/3 Table TSKM

CntryTax GroupTax TypeTax ClassificationText

DEBOOKSMWST0No tax

GOODSMWST1Full tax

SERVICEMWST2Half tax

MWST3Low tax rate

CRM BP Tax GroupsR/3 Table TSKD

CntryTax GroupTax TypeTax ClassificationText

DECOMPANYMWST0Tax Exempt

HOSPITALMWST1Liable for Taxes

PRIVAT PERSON

MILITARY

Product Tax Group

CntryRegTax TypeProduct Tax GroupR/3 ContentSequence

DEMWSTFULL21

DEMWSTHALF11

DEMWSTNONE11

CACTX1FULL

CACTX1NONE

CACTX2FULL

CACTX2NONE

CACTX3FULL01

CACTX3NONE01

Mapping

CntryTax TypeBP Tax GroupR/3 ContentSequence

DECOMPANY11

HOSPITAL01

PRIVAT PERSON11

MILITARY01

CRM ProductR/3 Product

ProductCntryRegionTax TypeProduct Tax GroupProductCntryTax TypeTAXM1

P1DEGOODSP1DEMWST1

P2DEBOOKSP2DEMWST1

CRM CustomerR/3 Customer

CustomerCntryRegionTax TypeProduct Tax GroupCustomerCntryTax TypeTAXK1

C1DECOMPANYC1DEMWST1

C2DEHOSPITALC2DEMWST0

CRM ConditionsR/3 Condition

CntryTax TypeProduct Tax GroupBP Tax Group...RateCntryTax TypeTAXM1TAXK1Rate

DEBOOKSPRIVAT PERSON7%DEMWST217%

BOOKSCOMPANY7%

GOODSCOMPANY16%MWST1116%

HELTH SERVICEPRIVAT PERSON0%MWST010%

CEROSINECOMPANY16%MWST010%

N : 1 Possible -> Only for TTE Scenarios. Not in Combination with R/3

&CMapping Example Germany

&A&RSeite &P

Customizing

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

CA1CTX1CACTX1

CA2CTX2CACTX2

CA3CTX3CACTX3

DE1MWSTDEMWST

ES1MWSTESMWST

ES2MWESESMWES

FR1MWSTFRMWST

FR2LCFRFRLCFR

GB1MWSTGBMWST

IT1MWSTITMWST

IT2LCITITLCIT

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10No taxCANON

CTX11Full taxFULL

CTX20No taxDENON

CTX21Full taxFULL

CTX30No taxHALF

CTX31Full taxLOW

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No taxFRNON

MWES1Full taxFULL

MWES2Half taxHALF

MWES3Low tax rateLOW

LCFRALicense group AGBNON

LCFRBLicense group BFULL

LCIT0DummyHALF

LOW

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10Tax ExemptCAEXEMPT

CTX11GSTFULL

CTX12GST & PST(Ont & WestGST & PST(Ont & West

CTX13GST & PST (Que &Mar)GST & PST (Que &Mar)

CTX20Tax ExemptDEEXEMPT

CTX22GST & PST(Ont & WestFULL

CTX30Tax ExemptESEXEMPT

CTX33GST & PST(Que & Mar)FULL

MWST0Tax ExemptFREXEMPT

MWST1Liable for TaxesFULL

MWES0Tax ExemptGBEXEMPT

MWES1Liable for TaxesFULL

LCFR0Do not check license

LCFR1Check license

LCIT0Do not check license

LCIT1Check license

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

Mapping ES R3-CRM

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

ES1MWSTESMWST

ES2MWESESMWES

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No tax

MWES1Full tax

MWES2Half tax

MWES3Low tax rate

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0Tax ExemptESEXEMPT

MWST1Liable for TaxesFULL

MWES0Tax Exempt

MWES1Liable for Taxes

MappingMapping

CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 Content

ESMWSTNON0ESMWSTEXEMPT0

ESMWESNON0ESMWESFULL1

ESMWSTFULL1ESMWSTEXEMPT0

ESMWESFULL1ESMWESFULL1

ESMWSTHALF2ESMWSTEXEMPT0

ESMWESHALF2ESMWESFULL1

R/3 ProductCRM Product

ProductCntryTax CategoryTAXM1ProductCntryRegionTax CategoryProduct Tax Group

P1ESMWST1P1DEGOODS

MWES1P2DEBOOKS

P2ESMWST0

MWES0

R/3 CustomerCRM Customer

CustomerCntryTax CategoryTAXK1CustomerCntryRegionTax CategoryProduct Tax Group

C1DEMWST1C1DECOMPANY

C2DEMWST0C2DEHOSPITAL

Mapping CRM -> R3

CRM Product

CntryRegionTax CategoryProduct Tax GroupTax Tarif Code

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM BP

CntryRegionTax CategoryBP Tax Group

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM Conditions

CntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1NONEXEMPT0%

BCCTX1FULLEXEMPT0%

BCCTX1NONFULL0%

BCCTX1FULLFULL7%

BCCTX1NONGST&PST(Ont & West0%

BCCTX1FULLGST&PST(Ont & West7%

MBCTX2NONEXEMPT0%

MBCTX2FULLEXEMPT0%

MBCTX2NONGST&PST(Ont & West0%

MBCTX2FULLGST&PST(Ont & West7%

PICTX3NONEXEMPT0%

PICTX3FULLEXEMPT0%

PICTX3NONGST&PST (Que &Mar)0%

PICTX3FULLGST&PST (Que &Mar)10%

_1131966537.xlsMapping Condition R3->CRM

R/3 ConditionMappingCRM Condition

CntryTaxCategoryTAXM1CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryProduct Tax Group...Rate

DEMWST1DEMWSTFULL1DEMWSTFULL7%

GBMWST0GBMWSTNON0GBMWSTNON0%

ESMWST1ESMWSTFULL1ESMWSTFULL16%

ESMWES1ESMWESFULL1ESMWESFULL4%

ESMWST2ESMWSTHALF2ESMWSTHALF7%

ESMWES2ESMWESHALF2ESMWESHALF1%

R/3 ConditionMappingMappingCRM Conditions

CntryTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryTax CategoryProduct Tax GroupBP Tax Group...Rate

DEMWST217%DEMWSTHALF2DEMWSTFULL1DEMWSTHALFFULL7%

GBMWST010%GBMWSTNON0GBMWSTFULL1GBMWSTNONFULL0%

ESMWST1116%ESMWSTFULL1ESMWSTFULL1ESMWSTFULLFULL16%

ESMWES114%ESMWESFULL1ESMWESFULL1ESMWESFULLFULL4%

ESMWST217%ESMWSTHALF2ESMWSTFULL1ESMWSTHALFHALF7%

ESMWES211%ESMWESHALF2ESMWESFULL1ESMWESHALFHALF1%

R/3 ConditionMapping ProductMapping BPCRM Conditions

CntryRegionTaxCategoryTAXM1TAXK1RateCntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 ContentCntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1000%CACTX1NON0CACTX1EXEMPT0CABCCTX1NONEXEMPT0%

BCCTX1100%FULL1FULL1BCCTX1FULLEXEMPT0%

BCCTX1010%GST&PST(Ont & West2BCCTX1NONFULL0%

BCCTX1117%GST&PST (Que &Mar)3BCCTX1FULLFULL7%

BCCTX1020%BCCTX1NONGST&PST(Ont & West0%

BCCTX1127%BCCTX1FULLGST&PST(Ont & West7%

MBCTX2000%CTX2NON0CTX2EXEMPT0MBCTX2NONEXEMPT0%

MBCTX2100%FULL1FULL1MBCTX2FULLEXEMPT0%

MBCTX2020%GST&PST(Ont & West2MBCTX2NONGST&PST(Ont & West0%

MBCTX2127%GST&PST (Que &Mar)3MBCTX2FULLGST&PST(Ont & West7%

PICTX3000%CTX3NON0CTX3EXEMPT0PICTX3NONEXEMPT0%

PICTX3100%FULL1FULL1PICTX3FULLEXEMPT0%

PICTX3030%GST&PST(Ont & West2PICTX3NONGST&PST (Que &Mar)0%

PICTX31310%GST&PST (Que &Mar)3PICTX3FULLGST&PST (Que &Mar)10%

&A

Seite &P von &N

Mapping DE CRM->R3

CRM Tax CategoriesR/3 Table TSTL

CntryTax CategoryCntrySequenceTaxCategory

DEDE1MWST

CRM Product Tax GroupsR/3 Table TSKM

CntryTax GroupTax CategoryTax ClassificationText

DEBOOKSMWST0No tax

GOODSMWST1Full tax

SERVICEMWST2Half tax

CTX10No tax

CTX11Full tax

CTX20No tax

CTX21Full tax

CTX30No tax

CTX31Full tax

CRM BP Tax GroupsR/3 Table TSKD

CntryTax GroupTax CategoryTax ClassificationText

DECOMPANYMWST0Tax Exempt

HOSPITALMWST1Liable for Taxes

PRIVAT PERSON

MILITARY

Mapping

CntryTax CategoryProduct Tax GroupR/3 ContentSequence

DEBOOKS21

SERVICE11

GOODS11

CEROSINE01

HELTH SERVICE01

Mapping

CntryTax CategoryBP Tax GroupR/3 ContentSequence

DECOMPANY11

HOSPITAL01

PRIVAT PERSON11

MILITARY01

CRM ProductR/3 Product

ProductCntryRegionTax CategoryProduct Tax GroupProductCntryTax CategoryTAXM1

P1DEGOODSP1DEMWST1

P2DEBOOKSP2DEMWST1

CRM CustomerR/3 Customer

CustomerCntryRegionTax CategoryProduct Tax GroupCustomerCntryTax CategoryTAXK1

C1DECOMPANYC1DEMWST1

C2DEHOSPITALC2DEMWST0

CRM ConditionsR/3 Condition

CntryTax CategoryProduct Tax GroupBP Tax Group...RateCntryTax CategoryTAXM1TAXK1Rate

DEBOOKSPRIVAT PERSON7%DEMWST217%

BOOKSCOMPANY7%

GOODSCOMPANY16%MWST1116%

HELTH SERVICEPRIVAT PERSON0%MWST010%

CEROSINECOMPANY16%MWST010%

N : 1 Possible -> Only for TTE Scenarios. Not in Combination with R/3

&CMapping Example Germany

&A&RSeite &P

Customizing

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

CA1CTX1CACTX1

CA2CTX2CACTX2

CA3CTX3CACTX3

DE1MWSTDEMWST

ES1MWSTESMWST

ES2MWESESMWES

FR1MWSTFRMWST

FR2LCFRFRLCFR

GB1MWSTGBMWST

IT1MWSTITMWST

IT2LCITITLCIT

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10No taxCANON

CTX11Full taxFULL

CTX20No taxDENON

CTX21Full taxFULL

CTX30No taxHALF

CTX31Full taxLOW

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No taxFRNON

MWES1Full taxFULL

MWES2Half taxHALF

MWES3Low tax rateLOW

LCFRALicense group AGBNON

LCFRBLicense group BFULL

LCIT0DummyHALF

LOW

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

CTX10Tax ExemptCAEXEMPT

CTX11GSTFULL

CTX12GST & PST(Ont & WestGST & PST(Ont & West

CTX13GST & PST (Que &Mar)GST & PST (Que &Mar)

CTX20Tax ExemptDEEXEMPT

CTX22GST & PST(Ont & WestFULL

CTX30Tax ExemptESEXEMPT

CTX33GST & PST(Que & Mar)FULL

MWST0Tax ExemptFREXEMPT

MWST1Liable for TaxesFULL

MWES0Tax ExemptGBEXEMPT

MWES1Liable for TaxesFULL

LCFR0Do not check license

LCFR1Check license

LCIT0Do not check license

LCIT1Check license

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

TTE Exemption Handlingno Product Tax Group

Mapping ES R3-CRM

R/3 Table TSTLCRM Tax Categories

CntrySequenceTaxCategoryCntryTax Category

ES1MWSTESMWST

ES2MWESESMWES

R/3 Table TSKMCRM Product Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0No taxESNON

MWST1Full taxFULL

MWST2Half taxHALF

MWST3Low tax rateLOW

MWES0No tax

MWES1Full tax

MWES2Half tax

MWES3Low tax rate

R/3 Table TSKDCRM BP Tax Groups

Tax CategoryTax ClassificationTextCntryTax Group

MWST0Tax ExemptESEXEMPT

MWST1Liable for TaxesFULL

MWES0Tax Exempt

MWES1Liable for Taxes

MappingMapping

CntryTaxCategoryProduct Tax GroupR/3 ContentCntryTax CategoryBP Tax GroupR/3 Content

ESMWSTNON0ESMWSTEXEMPT0

ESMWESNON0ESMWESFULL1

ESMWSTFULL1ESMWSTEXEMPT0

ESMWESFULL1ESMWESFULL1

ESMWSTHALF2ESMWSTEXEMPT0

ESMWESHALF2ESMWESFULL1

R/3 ProductCRM Product

ProductCntryTax CategoryTAXM1ProductCntryRegionTax CategoryProduct Tax Group

P1ESMWST1P1DEGOODS

MWES1P2DEBOOKS

P2ESMWST0

MWES0

R/3 CustomerCRM Customer

CustomerCntryTax CategoryTAXK1CustomerCntryRegionTax CategoryProduct Tax Group

C1DEMWST1C1DECOMPANY

C2DEMWST0C2DEHOSPITAL

Mapping CRM -> R3

CRM Product

CntryRegionTax CategoryProduct Tax GroupTax Tarif Code

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM BP

CntryRegionTax CategoryBP Tax Group

CACTX1FULL

CTX2FULL

CTX3FULL

CABCCTX1FULL

BCCTX2FULL

BCCTX3FULL

MBCTX1FULL

MBCTX2FULL

MBCTX3FULL

CRM Conditions

CntryRegionTax CategoryProduct Tax GroupBP Tax Group...Rate

CABCCTX1NONEXEMPT0%

BCCTX1FULLEXEMPT0%

BCCTX1NONFULL0%

BCCTX1FULLFULL7%

BCCTX1NONGST&PST(Ont & West0%

BCCTX1FULLGST&PST(Ont & West7%

MBCTX2NONEXEMPT0%

MBCTX2FULLEXEMPT0%

MBCTX2NONGST&PST(Ont & West0%

MBCTX2FULLGST&PST(Ont & West7%

PICTX3NONEXEMPT0%

PICTX3FULLEXEMPT0%

PICTX3NONGST&PST (Que &Mar)0%

PICTX3FULLGST&PST (Que &Mar)10%

_1118226115.bin