Integration, Migration, and Replication - Ledgeview Partners · Scribe Online Replication Service -...
Transcript of Integration, Migration, and Replication - Ledgeview Partners · Scribe Online Replication Service -...
CONFIDENTIAL | © 2013-2014 Scribe Software Corporation. All rights reserved.
Integration, Migration, and Replication
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The Power of Data Integration
Evan Paris – Regional Sales Manager Nate Keefe – Sales Engineer
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You say Integration, I say Integration…
• Integration is a broad term; it can mean something different to different people.
• Is it safe to assume that your customer or stakeholders understand what data integration means?
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The Data Challenge
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80%
8% Of customers would agree*
Of CEOs would define their customers’
experiences as excellent or good*
*The Experts Bench
Perception vs. Reality in Customer Experience
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Customer Experience is Paramount
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• CRM is often an island within the business
• Users work with
incomplete pictures of the customer
• Inconsistent results
adversely effect business decisions
Why is there a gap?
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Close the Gap!
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The Data Hub Scribe brings your customer data together anywhere it’s needed so your applications can create business value faster.
The Value of Integrated Data
• Integrated Business Systems improve user adoption
• Integrated Business Systems improve efficiencies
• Integrated Business Systems provide valuable customer Insight
• Integrated Business Systems provide a superior Customer Experience
• Integrated Business Systems accelerate the pace of business
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Our Customers
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• Pacesetting Capabilities - We bring customer data anywhere it’s needed - Leadership in major customer applications markets - Partner-centric, Integration Platform as a Service - Extensive ISV network – HubSpot, Epicor, NetSuite, On24, SilverPop
• Successes - 15,000+ Customers
- 1,200+ Partners
• Key Offerings - Scribe Insight – On-Premise software
- Scribe Online– Integration Platform as a Service - Replication, Migration, and Integration Services
• Established Global Company - Headquarters: Manchester, NH, USA - EMEA office: Den Haag, Netherlands
Scribe Software
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THE POWER OF INTEGRATION
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Product Demonstration
• Scribe Online Replication Service - Dynamics CRM 2013 to SQL Server
- Used for reporting, business intelligence, data warehousing
• Scribe Online Integration Service - Dynamics CRM 2013 to Dynamics GP 2013 StarterPak
- Used for business-driven integrations and synchronization - Sales Order Process
• Scribe Online Integration Service
- Request Response & Event Based Processing - Used for inventory, up to date financials, lead management
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Connector Ecosystem
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See more at: www.scribesoft.com/connectivity
Intacct On24 Personify SharePoint Silverpop SmartFocus
Advantage Big Machines Connexio E-conomic Epicor 9 Exact Globe & Exact Synergy
MySQL Database JSON Messages OData Web Services ODBC OLE DB Oracle Database Scribe Insight SQL Server SQL Azure Flat Files XML (coming soon) Scribe CDK
Dynamics CRM (2011, 2013, Online) Salesforce.com & Force.com Apps Dynamics GP 2013 ExactTarget GoTo Webinar Eloqua HubSpot Marketo Netsuite (Marketing) SAP (Business Suite) Melissa Data InsideView QlikView
Applications Technologies 3rd Party & ISVs
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Scribe Online Cloud Browser Client
On-Premise Apps & Databases
Integration Platform Architecture
On-Premise Agent
Cloud Agent
Data Transfer
Commands
online.scribesoft.com
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WHAT YOU NEED TO BE SUCCESSFUL
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• Department heads will have knowledge of processes you need to understand to integrate with these applications.
• Understanding their priorities will also help increase your company’s ROI.
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Know the systems you are integrating
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Have a plan with a measurable outcome
• Make sure it is measurable.
• Be specific.
• Don’t Boil Ocean.
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Set Realistic Deadlines and Milestones
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Dynamics CRM & Dynamics GP StarterPak
• Get a jump-start to your integration!
• Pre-built for maps for: - Dynamics GP 2013 - Dynamics CRM
2011/2013/Online
• Open-source and fully customizable.
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Use cases with Scribe Online
• Data Migrations - Legacy CRM application Salesforce or Dynamics CRM - CRM On-Premise Online - CRM 4.0 2013/2015 - CRM Training/Test instance
• Integrating best of breed products
- Dynamics ERP integration: Front Office & Back Office - Marketing Automation apps and CRM systems
• Replicating CRM Online data locally
- Used for Reporting, BI, or Data Warehousing
• Standardizing franchise integrations
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Technical Resources
• ScribeNerd: Technical Blog (http://blog.scribesoft.com/scribenerd/)
• Latest Tips & Tricks • New Connectors • Performance best practices
• Scribe Podcasts (http://blog.scribesoft.com/scribesoft_podcast/)
• Scribe Online • New features
• YouTube (https://www.youtube.com/scribesoft)
• Latest webinars, demos, and customer videos • Partner channels, playlists, and podcasts
• Live & Recorded Monthly Training Sessions (http://scribesoft.com/training-webinars)
• Scribe Insight Orientation • Scribe Online Orientation
• Scribe Online Support (http://www.scribesoft.com/online-support)
• Free Chat, Phone, and Remote support • Installation, Break/fix, and hotfixes
• Scribe Online Forum (https://openmind.scribesoftware.com/forums)
• Search through other integration scenarios
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Contact us
• Sign up for a 15 day free trial: www.scribesoft.com/tryscribeonline
• Karen Slater – Account Executive - (603)-488-6513 - [email protected]
• Evan Paris – Regional Sales Manager – Central - (603)-488-6593 - [email protected]
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Questions?
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Thank you for joining us today!
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