Crew Interface User Guide

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Crew Interface Users

CRS

AD OPT Technologies Inc.3535 Queen Mary Road, Suite 650Montreal, Quebec, H3V 1H8 CANADATel: (514) 345-0580Fax: (514) 345-0422

www.ad-opt.com

Technologies AD OPT inc.3535, chemin Queen Mary, bureau 650Montral, (Qubec) H3V 1H8 CANADATl: (514) 345-0580Fax: (514) 345-0422

www.ad-opt.com


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Copyright

Copyright 2003 AD OPT Technologies Inc. All Rights Reserved.The information contained in this document is subject to change without notice.

Altitude is a registered trademark of AD OPT Technologies Inc.Other product and company names mentioned in this document may be trademarks or registered

trademarks and belong to their respective holders.

Confidential

No part of this document may be altered, reproduced, stored in a retrieval system, translated ortransmitted in any form or by any means, electronic, mechanical or otherwise, for any purpose,without the express written permission of AD OPT Technologies Inc.

Document Number: UAEPBS-UGE-0001

Revision History

Version Date Author(s) Description

1.0 7-Oct-03 S. Ure First official version.

0.1 6-Oct-03 S. Ure Initial version.


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Table of Contents

Introduction.............................................................................................................1What is Altitude CRS ?........................................................................................1Why Use Altitude CRS ?.....................................................................................1

Altitude CRS Philosophy....................................................................................2Getting Started........................................................................................................2Security................................................................................................................2

Accessing your files.............................................................................................3Types of files.......................................................................................................3Your Bid and the Optimizer.................................................................................4Planner Interface.................................................................................................6How the Scoring Works.......................................................................................6

Your Profile.............................................................................................................8Automatic Bidding...................................................................................................9

Example 1..........................................................................................................10

Example 2..........................................................................................................10Example 3..........................................................................................................10Manual or Automatic.............................................................................................11

To set the default bidding mode........................................................................11To switch between automatic and manual mode..............................................11

Bidding..................................................................................................................11Entering bid requests in text view.....................................................................11Modifying bid requests.....................................................................................13Printing your bid file...........................................................................................14To view your calendar.......................................................................................15

Analyzing your bid.............................................................................................16

Saving your data...............................................................................................18Submitting your bid............................................................................................19Viewing your awarded roster.............................................................................19To exit the program...........................................................................................20

Awarding process..............................................................................................20Bids.......................................................................................................................22Bid Options............................................................................................................24

Day Off Requests..............................................................................................25Pairing Requests...............................................................................................26Schedule Requests...........................................................................................28Reserve Duty Requests....................................................................................28Cabin Crew Requests.......................................................................................29


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IntroductionWelcome to your Altitude Preferential Bidding System.

Altitude CRS allows the crew member the power to decide what is important. Bidoptions can be weighted to rank the importance of one request over another.

Bidding does require a minimum amount of computer knowledge and theinterface requires a certain amount of training to be operated. The buildingblocks, or bid options, crew members use to make up a bid file are easy toaccess, select, define, save and print.

Altitude CRS is an efficient program that will build legal rosters which will includeany flying, ground activities and time off previously identified for the bid period.

What is Altitude CRS ?The CRS software is made up of three major components.

The crew interface is a web-based application that crew members use to

create, edit, and submit their bids. This is where you create, edit, andsubmit a bid to the optimizing system, and where you retrieve your roster.

The planner interface is where planners retrieve as input, read-only

files the bids from crew members at the end of the bidding period tobuild their rosters.

The Optimizer is the computer program that generates crew member

rosters according to CARs and contracts legalities, known absences, andcrew member requests.

The output from the Optimizer is a roster that respects crew member requestswhile preventing conflicts with training events, carry-in trips, or any otherpreassigned activities.

To effectively use this system you must Know your companys contractual rules that apply to CRS . Be familiar with the computer workstation and the internet.

Understand the concepts behind Altitude CRS .

Why Use Altitude CRS ?CRS simplifies the bidding process for both crew members and management.

Crew Members

Crew members choose bid requests that are important to them. They are notforced to choose from pre-constructed rosters that may not reflect your priorities.

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This document is confidential and the exclusive property of AD OPT. Copyright 2003 by AD OPT Technologies Inc.All rights reserved.


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Blocks are legal as awarded. Crew members do not have to worry aboutresolving conflicts through a post-award fix-up process.

Crew members can create a standing bid, and thus not have to submit a bidevery month.

CRS respects seniority better than bid rosters.

Management

rosters are legal as awarded. Crew Scheduling does not have to worry aboutresolving conflicts through a post-award fix-up process.

Easier administration. The bid award process is completely automated.

Improved crew utilization. Trips do not need to be split over roster transition,which reduces soft credit.

Altitude CRS PhilosophyIn the bid line model, the primary objective of the typical crew member is to findand bid for rosters that most closely match his desires. A prudent crew memberwill also bid for enough alternate rosters to cover his seniority and guarantee thatat least one of his desired rosters will be awarded. This means that senior crewmembers have short bids and junior crew members have very long ones. Bidlines have been around long enough that for most crew members, personaldesires have become so ingrained in the way they look at the bid package, theyno longer have to think very hard or very long to identify The rosters they are

most interested in. Some crew members may even find it hard to describe whythey like a particular roster any more, they just know. In the CRS model, theprimary objective of the typical crew member is to describe to the computer whatyou think your perfect roster should be.

This on line help is a reference document. The areas covered include basic skillsneeded to perform some basic tasks with a computer program; description ofsome simple computer processes with CRS -specific tips for the inexperiencedas well as the more experienced user of computer applications. The material isstraightforward and points the reader to further reading.

Getting StartedSecurityBidding with the Altitude CRS Bidder Interface is done through the internet or anintranet. Only crew members with a valid Staff ID and password can access thebidder interface.

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Bid Options

In addition to the Staff ID and, every saved version of a bid file contains avalidation code for added security. The validation code includes the followinginformation: the encoded date and time at which the bid file was saved, the username belonging to the person who made the last save and the current versionnumber of the bid file. All this information can be used by the system to validate

the authenticity of a bid file.

Once logged in, you click the Altitude CRS Bidder Interface link to start theprogram.

Accessing your filesUpon signing into the Altitude CRS bidder interface, the CRS main windowdisplays your current bid period information, including file version, last saveddate, and validation code.

When crew members start on a new bid file for a new or a future bid period, orwhen there is no saved version of the bid file the system will automatically askthem if they want to base their new file on their standing file. Click Ok or, to startthe file from scratch, Cancel.

Crew members can access four groups of bid files: standing, closed (in read-onlyformat), monthly, and next bid files.

Types of files

Standing bid

Crew members can save a file that can be used as a template for another bidperiod. It can also be used as a backup bid if the crew member, for whateverreason, does not submit a bid file prior to the closing of the current bid period.This bid file contains the data that represents the crew members favouriteworking conditions, or as close a match as possible. The standing bid can bemodified at any time.

Note that the very first time you use the Altitude CRS system your standing bidfile will be empty.You may not use bid options related to specific dates in your standing bid. All

other bid options may be used.Closed bid files.

These files contain the selection of bid options that were used by the system tobuild the last schedules that were awarded to you. They cannot be modified.They are displayed only for reference.

Monthly bid file

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The file that contains the bid options you are currently working on in preparationof your up coming bid. You can modify it until the bidding period is closed.

Next bid files

These are the bid files that you will be submitting over the next bid periods.

Your Bid and the OptimizerAltitude Preferential Bidding System (CRS ) is organized around three maincomponents:

Web-based Bidder Graphical Interface

Planner Graphical Interface

Optimizer

The exchange of information between the Bidder Interface, the Planner Interfaceand the Optimizer doesnt happen all at once; it occurs at different steps of the

roster construction. Input 1: The crew members requests, fixed activities and applicable

pairing attributes. Output 1: The crew members bid file.

Input 2: Bid files from every crew member and other data needed to build

rosters. Output 2: Monthly schedules and other data files.

The Optimizer attempts to build you a roster based on the following: Available flying after building more senior crew members rosters

Practical constraints

The roster construction process includes provisions to meet specificoverall objectives. All rosters must be constructed to provide sufficientcoverage for the projected flying, acceptable number of roster-holders andreserves and so forth. Attaining these objectives may require somerestrictions during roster construction.

Contractual and CAR constraintsYour roster must remain within the scheduling rules of the contract andCARs.

Specific bid request(s) that you create

Your bid is a description of your desired working conditions and/or specific flights

and pairing attributes. While you have little or no control over the first three itemsat bid time, only you choose your bid options. Your bid choices are neverconstrained by the bids of more senior or more junior crew members. Your bididentifies the type of flying and working conditions you desire.

The CRS Optimizer evaluates combinations of trips, working periods, days off,and so forth, according to your bid requests. The objective is to award you thehighest possible roster satisfaction, while complying with all rules and constraints

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Bid Options

consistent with the aviation rules, contract rules, global constraints and yourseniority.

Crew members enter their schedule requests (bids) via the web-based BidderInterface. Once the specific bid period becomes accessible in the Bidder

Interface, crew members may enter their bids anytime prior to the publishedclosing date for that period.

Planners in Crew Resources use the Planner Interface to set the parameters forthe Optimizer to run the bid award.

The Optimizer is the component that generates the schedules. The objective ofthe Optimizer is to build a roster with the highest possible score, while respectingthe rules governing the roster building process (global constraints).

Bidder Interface

You create your bid by selecting various bid options, specifying their parametersand giving each one a value (weight). The optimizer will use these options andtheir weights to evaluate the rosters that it can build for you. You will be awardedthe roster that scores the highest among all the possible roster solutions. (Seemore on scoring rosters later).

When you have created your bid, you may use the Analyzer to give you feedbackabout your bid requests. It will evaluate pairings according to your requests andyour fixed activities, such as vacation and training. However, the Analyzer cannotassemble pairings into a complete roster. That is done only by the Optimizer.

The Analyzer has limitations, which are discussed below.

You can save, delete, modify and print the current version of your bid file anytime, up until the closing date and time of the bidding period. When the bid isclosed, the bid you submitted (or your Standing bid, if you chose not to submit abid) becomes locked and no further modifications can be made. All bid files arethen sent to the Optimizer.

A panel in the CRS Bidder Interface allows the crew member to view pairingreports from previous bid periods.

When can you start bidding?

You can bid any time during the bid period.When the bid is closed, the Optimizer imports all the bids, and other necessaryfiles, and awards each roster. Individual roster awards are published, and crewmembers can use the Bidder Interface to view their awarded schedule.

How Does the Bid Analyzer Work

The bid Analyzer is a tool that can be used to help you evaluate your bid optionsor the pairings. You might use it with only one bid option to search for pairings

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that contain that option (i.e. layovers in a certain city). When you complete yourbid you might use it to evaluate if your requests and weights are correct, or if youneed to change them. If you do change your bid requests, simply refresh the

Analyzer to show the effect of your new bid requests.

Analyzer limitations: It assumes that you are seniority number one in your category. (In other

words, all pairings are available for evaluation). It does not consider bid options that relate to an entire roster.

Certain CAR and contract rules (for example, 30 hours in seven days) are

ignored, as they cannot be evaluated until the roster is awarded. In short, the Analyzer is a very useful tool for evaluating pairings. It cannot

evaluate how pairings combine into a roster of time. The bid Analyzer lists all the pairings sorted according to your bid

requests. The display includes pairing information, such as departure,legs, layovers and so forth, and the scoring details of each specified bid

options (except for those bid options that the Analyzer cannot evaluate).The Analyzer offers several options to sort the available information. Ifused judiciously, the Analyzer will help you bid for what you truly want.

Bid options that are not taken into consideration are identified in this manual byan asterisk*. Home base crew rest is an example of these bid options. The wholeroster is needed to know what the duration of crew rests is going to be.

When the Altitude CRS system needs updating its files, the servers feedinginformation to the web-based bidder interface are temporarily stopped. When thishappens, you may have the bid Analyzer open at your end. Consequently, the

next time you request new information from the Analyzer, the system will displaya message telling you to refresh your screen because the information is now outof date.

Planner Interface

Bid package input data

Several data files provided by your company such as crew memberqualifications, fixed and past activities for all crew members and pairings to bescheduled are fed into the system. The Planner Interface imports the files and

extracts and prepares personalized data to send to the Bidder Interface wherecrew members will get to see their calendar of fixed activities.

How the Scoring WorksScores are the yardstick the system uses to satisfy your work requests.

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Bid Options

Each crew member can enter a bid. A bid is a set of requests. A request is astatement about how much a crew member desires or wishes to avoid a certaincharacteristic in his schedule.

Crew members express their requests to the Optimizer in two ways:

either to do something (Desire) or not to do something (Avoid).

How strongly you want to desire or avoid something is indicated by the weightplaced on it. This is indicated on a point scale of 1 to 1000 points. The bidoptions weight multiplied by the number of times that bid option is satisfied inyour schedule is the score of that bid option.If a co-workers roster award is scored higher than yours, it does not mean that itwas better able to satisfy him. Scores can vary widely depending on how therequests are weighted and whether a crew member uses more Avoids or moreDesires.

For example, a crew member who uses all avoid type bids would get a perfectroster with a score of 0. That means he was totally successful in avoidingundesirable characteristics Another crew members bid will be different fromyours and therefore you cant compare the scores.

Avoid requests penalize undesirable activities. When Altitude CRS must giveyou a pairing or activity that you specifically asked to be avoided, the points youassigned to that given activity are subtracted from the score of your bid.

Desire requests lead to bonuses on desirable activities. When CRS can give youa pairing or activity that you specifically asked for, the points you assigned to that

given activity are added to the score of your bid.

The bid Analyzer is designed to evaluate the relative success of bid options increating the perfect roster award. Use the Analyzer to refine your bid until youfind the right combination of bid options and weights!For more information see see Analyzing your bid on page 3 - 9.,For examples see Awarding process on page 3 - 16.

How the Carry-Out Adjustment Works

Pairings that carry-out into the next bid period have only a portion of their creditvalue associated with the current bid period. The calculations described beloware done in Altitude Pairing prior to the data import.

The method of determining the proportion of the credit applied depends on thetype of credit granted. For this explanantion, we will label theses credits M, T,and D.

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M: the minimum is granted, the value of the parameter CieTripCreditMin=4h. Theentire credit is applied to the month in which the pairing starts. Nothing is appliedto the next month.

D: the sum of the credit of the duties is granted. When the cut is made within a

duty, all the credit is applied to the month in which the duty starts. There is nocredit associated with rests.

T: the trip rig is granted (TAFB * 1/6). The credit in the month is: (sum of thecredit of the duties starting during the period) + (trip rig - sum of the credit of allduties) * (portion of the trip in the month).

The portion of the trip in the month is the TAFB in the month divided by the totalTAFB. When the cut bisects a duty, all the credit of the duty is found in the monthin which the duty starts. When the cut bisects a rest, the credit is prorated.

Pairings that carry-out contribute to the total score that a schedule produces.However, their contribution, in terms of score, is scaled down to prevent theOptimizer from artificially inflating the schedules score by taking advantage ofthe rosters new length. Without the carry-out adjustment, the Optimizer wouldprefer to build a schedule with a carry-out pairing in order to get moreopportunities to award desired flying within the bid period. The carry-outadjustment scales down only the scores directly related to the pairing that carriesout. The bid options that are not strictly pairing-related are not affected by thisfeature.

Every time the carry-out adjustment affects the score a line appears in the roster

report provided by the system to the crew members after the awards, under theaffected request, to show the scaling details. The score reported in that rostercorresponds to the score of the bid option related to the carry-out pairingmultiplied by the carry-out adjustment. It is clearly reported in the bid analysisarea of the roster report.

For example, a desirable pairing with 80% of its credit in next month will cause acarry-out adjustment of -80% of its score, resulting in a net contribution of 20% ofits score to the total score for that bid option.

Note that only bid options that can be used as a desire statement are correctedby the carry-out adjustment function. The reason being that when the system hitsan avoid it subtracts points from the score thereby defeating the purpose of thecarry-out adjustment which is to stop the Optimizer from adding points to thescore.

Your Profile

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Bid Options

1. Go to Tools menu > Profile. The system displays the User Profile panel.2. Select the desired bid mode.3. Select the desired application language(if available).4. If you want CRS to load your standing bid by default, select the check box.5. Click Continue.

Automatic BiddingUnlike Manual bidding, where crew members must assign the appropriate weightto all the requests in the bid file taking into account the way they score, automaticbidding leaves this task to the optimizer.

Crew members define their requests in terms of High (for highly desirable orundesirable), Medium (for moderately desirable or undesirable) and Low (forleast desirable or undesirable). What is important to remember here is that oncethe Day-Equivalency value is determined for all the requests of each level (High,Medium, Low), all High requests are treated first, then all Medium requests andfinally all Low requests.

A Day-Equivalency score is used in order to treat the request within each level(High, Medium & Low) in an equitable manner. So each bid option that includes aday, will count for 1.

Bid options that score per group of days will count each day. For example, DesireWeekends Off counts for 2 since there are 2 days in a weekend.

The optimizer determines the Day-Equivalency for all the requests that do not

obviously score per day or 1 time per day.

An average credit/roster hour per day had to be determined in order to set theDay-Equivalency value for the bid options that score per credit or roster hours,like the Fly with Crew member bid option.

This value has been set to 5 credit/roster hours per day. Note that Ad OptTechnologies can change this value to better represent Emirates daily operationaverage in the event that this value is not adequate.

The optimizer treats Automatic bid files as follows:

1. Assigns a transparent weight to each High request according to the Day-Equivalency feature and how many times they occur within the current bidperiod.

2. Assigns a transparent weight to each Medium request according to theDay-Equivalency feature and how many times they occur within thecurrent bid period.

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3. Assigns a transparent weight to each Low request according to the Day-Equivalency feature and how many times they occur within the current bidperiod.

4. Once the previous 3 steps are completed, the optimizer assigns the crewmember the roster that satisfies the most the High requests, then the most

Medium requests and finally the most Low requests.

Users must be aware that in the event the optimizer can't assign all the requestswithin one level (e.g. High level), it will chose which request to assign accordingto the number of days the requests are worth. In the event that multiplerequests are worth the same number of days, the optimizer will choserandomly.

Example 1High Desire Weekends OffHigh Desire Date dd-mm Off

If, for some reason, it is not possible for the optimizer to assign the weekends offand the specific date off occurring in the week, the optimizer will assign theweekend off since it is worth 2 days instead of the specific date off, which isworth 1 Day.

Example 2High Desire 24/12 OffHigh Desire 25/12 Off

Again, if the optimizer can't assign both 24th and 25th off, it will chose randomly

between the two since they are both worth 1 entity.

Furthermore, users should be even more vigilant when using bid options that areworth 1 day for every 5 hours of credit/roster like the Fly With Crew Memberand Very High Time pairing bid options. If these types of requests are not apriority for you, bid for them using the Medium or even the Low level dependingon the type of requests used with the Medium level (e.g. if most of the Mediumbid options are worth 1 day then you better use the Low level for the bid optionsthat are worth 1 day for every 5 hours of credit/roster).

Example 3

Medium Desire Very High Time prgMedium Desire Check-in before 9:00

If the optimizer cannot assign pairings that are 11:00 credit/roster hours or moreand that check-in before 9:00, it will assign pairings that check-in after 9:00 thatare 11:00 credit/roster hours or more since these types of pairings are worth 2 ormore days while pairings that check-in before 9:00 are worth only 1 day.

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Bid Options

When you feel that Automatic bidding no longer suits your needs because youwish to be more specific as to which requests are more desirable than the othersuse Manual bidding.

Manual or AutomaticThere are two methods for bidding: the easy way and the expert way. To gradeyour bid options on automatic, three settings are provided: low, medium andhigh. To grade your bid options on manual, a numbered scale of 1 to 1000 isprovided.

To set the default bidding mode1. Go to Tools menu > Profile. The system displays the User Profile panel.2. Select the desired bid mode.3. Click Continue.

To switch between automatic and manual modeDepending on the bid mode that is currently active, click the Manual bidding or

Automatic bidding button located at the bottom of the PBS right-hand frame.

Bidding

Entering bid requests in text viewWhen you access Altitude CRS , the system displays the current months bid file.

You create a bid file for a specific bid period by choosing bid options, assigningeach option a weight, and specifying parameters as needed.

1. Select the Bid Scope.2. Select an option class.3. In the Bid Options list box, select one or more bid options and click the

Add button to access the Modify Bid panel.4. In the Modify Bid panel, specify the score and the parameters of the bid

option(s) as well as whether this bid option is desirable to you, or is to beavoided.

The information displayed by the Modify Bid panel changes from oneoption to the other. Parameters are not the same for every bid optionbecause they are not meant to be describing the same requests.

5. Click Continue if you are happy with your bid option(s). or If you selected more than one option in step 3, you can remove individual

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options by clicking Remove. or Click Cancel if you want to return to the main panel without defining yourbid option.

6. Repeat Steps 1 through 5 until you have chosen all your bid options.

User-defined parameters

Avoid Listed in a scrolling list box. Click the arrow to select the option.Date Unlabelled field. Click the arrow to select a date from the scrolling list.Displays dates from the current bid period only.Day Unlabelled field. Select a day of the week from the scrolling list.Desire Listed in a scrolling list box. Click the arrow to select the option.Duration Time expressed as the duration, in hours and minutes, of an event.Click the arrow to select a value from the scrolling list.Flight Numerical field. Flight ID number. Enter a number.Pairing Numerical field. Pairing ID number. Click the arrow to select a valuefrom the scrolling list.Quantity Numerical field. Defaults to 1. Click the arrow to change this value.Relation Unlabelled text field. Possible values are < [smaller than], = [equal to]or > [greater than].Station Lists all the available stations. Format is 3-letter code followed by thename of the airport.Time Defaults to 08:00, 12:00 or 17:00, depending on the selected bid option.Click the arrow to change the time.Weight Unlabelled field. Click in the field and enter a point value.Default value is50. You can enter any number between 1-1000. Reflects the importance of theselected bid option to you.

To add a bid option with default values

1. In the Bid Options list, select the option.2. Click the Add Default button. The system adds the option to your list of

roster bids with its default values.

To open your standing bid file

1. Go to > Standing.2. The standing bid file is displayed on a second stand-alone window. The

title will indicate Standing Bid3. To close the file, click the Exit button. The system will request a

confirmation.4. Click Close.

To open a previous or next periods bid file

Go to Bid Sessions > Line and select the desired bid period.

The bid file is displayed on a second stand-alone window.

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Bid Options

The system displays the bid period to which the file belongs, the file version, thelast time it was saved, and the validation code. It also lists the bid options youselected.Note: first timers will not have a standing file nor a previous bid file.

To import your standing bid file

You can import the bid options from your standing file to give you a base fromwhich to start building your current file.

The Import Standing command command simply copies your standing bidrequests into the active bid file. It does not open the standing bid file. (If you wishto modify your standing bid file, you must first open it.)

This command replaces all bid requests with the requests from your standing bid.

On the Bidder Interfaces main window, click the Import standing button.

Modifying bid requestsThere are several reasons why you may want to modify your bid file before thebidding period closes: you have changed your mind about a particular bid optionlisted on the panel, circumstances may have changed during the bidding period,and you may need a different day off for instance, or you may simply havebecome so familiar with the bidding system that you are now able to fine tuneyour parameters.

To edit a bid

A current request refers to any of the selected bid options you are currently

working on. You have selected the bid options you want and they are displayedas your requests. You have started a work session and have not yet closed it.

From the main panel you can change the score of a bid option, delete a bidoption, duplicate it, delete them all, and sort them by score without having to goto the Modify Bid panel.

1. Select the request you wish to edit.2. To change the weight, enter the desire weight in the points field.

To delete the bid, click the Delete button.To change the requests parameters, click the Edit button to access theModify Bid panel. Then change the required data and click Continue.

To save your workSave your work regularly to safeguard against possible losses.

On the main window, click the Save button.

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The system displays a message near the top of the screen indicating that yourbids have been saved correctly. If you do not see this, then there may have beena problem saving.

To display what has been saved

This feature allows you to check the saved contents of your current bid file aswell as that of any other periods, whether it be closed or up coming. It isdisplayed in a read-only mode. Use it to compare it with the bid file you arecurrently working on.

On the main window, click the Display/Print button.

To edit a current bid file

A current bid file refers to a file that you can still retrieve from the bid server. Ithas not yet been closed and sent to the planner interface. The bid period is stillopen.Go to Bid Sessions > Career or Line > select the appropriate file.Follow the procedure to edit a current request.

To edit a standing file

You may change your standing bid at any time.Remember that a standing bid must be generic, it cannot use specific dates. Youwill notice that there are no date parameters in the bid options that are availableto you for this type of bid file.

1. Go to Bid Sessions > Line > Standing Bid.2. Select and delete requests or edit them.

or From the Bid Options list, select additional bid options to add to your

requests. Notice that bid options that refer to specific dates are not listed.

Printing your bid fileYou can print the most recently saved version of any bid file: current, past, future,or standing. The printout includes the crew members name, bidding period, fileversion, validation code and last date saved.

To print a saved bid file

1. Select the desired bid period (if it is not already displayed).The print feature works with a bid file that has been saved. If you havebeen making changes to a bid file, but have not saved your work, click the

Save button before you try to print the file.2. Click the saved bid Display/Print button. This feature must be used from

the bid file you are trying to print.3. Use your browsers print commands.

To print your standing bid file

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Bid Options

1. Go to Bid Sessions > Line > Standing Bid. The system displays thestanding bid file on a secondary window.

2. Click the Display/Print button. The system opens a secondary window thatlists the contents of the file.

3. Use your browsers print commands.

To print the next or previous periods bid fileFollow the procedure to print your standing bid file.

To view your calendarYour calendar contains your pre-scheduled activities for the current bid period,such as holidays and training. This information is supplied by your company.

To open the calendar

Go to Tools > Personal Calendar. The system opens the current bid periodscalendar in a secondary window.

Days that are included in the current bid period have a white background, whiledays that are out of the current bid period have a colored background.

The pre-assigned activities in the system are written in black and cannot bemodified by the user. The activities or reminders entered by the user are writtenin blue. These user-defined activities are not used by the CRS system to awardrosters.

Although the previous months calendar is available for viewing, do not use it asa source of detailed information about your flying. Use instead the Pairing

Reports.

You can also use it as a personal agenda.

To view the previous months calendar

Click the Prev button.

To view next months calendar

Click the Next button.

The calendar as an agenda

1. Click on the desired date.

2. Enter the personal note and click Ok or Cancel. The first words of yourmessage are displayed on the calendar.

In Internet Explorer, when moving the cursor over the text, the entire message isdisplayed.

To change your note

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Click the calendar day or your message. Make the appropriate change and clickOk.

Analyzing your bid

You may want to see how things are going part way through your work session,or at any other time during the current bid period.

The Analyzer can only be used after the bidding period has been officiallyopened because pairing information has not yet been made available.

To View If You Are On the Right Track

Use the Bid Analyzer. A tool to analyze the current selection of bid options and tomodify them according to the scoring that was achieved. This is a tool to play outvarious scenarios before submitting the actual bid file.

The Analyzer does not give a preview of the roster that will be awarded. It simplyevaluates individual pairings in terms of your bid requests.

You can leave the Analyzer panel opened and monitor the effects the addition orremoval of some options is having on the possible end result. The Analyzerbutton off the CRS main window refreshes the information that is displayedon the Analyzers window.

From the CRS main window, click the Analyze button. The system displays theAnalyzer on a secondary panel.

This window is divided into five independent frames: The list of pairings is located on the left frame.

The selected pairings description, on the top right frame.

The list of selected bid options, in the next frame down. The non-participating bid options the next frame down.

The analyzer limitations in the bottom frame.

The to hide conflicts feature removes the trips, in the left frame, that have aconflict with an existing pre-assigned activity. Trips that show an X in the Conf.column are in conflict. This is a toggle feature that displays alternately Hideconflicts or Show conflicts.

1. In the Pairings list, click the appropriate column heading to sort the list ofpairings as needed. They can be sorted in an ascending or descendingorder. An arrow indicates the current sort order.

2. Click the column heading again to change it.3. Click a pairing to display its description

The following data is provided by the Analyzer.

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Bid Options

Frame Item Description Left Pairing list Trips ID Pairing ID number.

Conf Indicates if the pairing is in conflict with a fixed activity.

Date In domicile date of pairing report, check-in time.

Score Score obtained for bid options relating to this pairing.

Top right Pairing description First row Pairing ID number, check-in timeand date, day of week, release time and date, day of week. Times anddates are displayed in local stations departure time zone.

Second row Block hours, credit hours, trip duration in time (TAFB hours)

and calendar days. Columnar data For each leg: flight number, departure and arrival station,

date, day of week, time of departure and arrival, roster hours and layoverduration. Times and dates are displayed in local station time zone.

Middle right Scoring breakdown Weighted requests Lists the bidrequests, how often they occurred, score, and carry-out adjustment, if any.

Bottom right Non-participating bid options Non-participating bid options.

Non-participating bid options are those that involve your whole roster.They are not included because the Analyzer does not build your roster.The Analyzer can only evaluate pairings.

1. In the Block bids list, off the CRS programs main window, select andmodify your bid options as required. If you wish to modify your bidrequests, return to the main panel to modify your bid.

2. Click the Analyzer button to refresh the Analyzer window with yourchanged bid requests. You can now evaluate the changes.

You may return to the main panel by:

Closing the Analyzer window, Minimizing the Analyzer window,

Resizing the Analyzer window so that both the Analyzer window and mainpanel can be viewed.

Repeat this procedure as often as necessary until you have refined your bid fileto a satisfactory level.

Remember to click the Analyzer button after changing your bid.

Keep in mind that the bid Analyzer will not produce the results you expect to get

from an awarded roster. Any bid option that relates to your roster award cannotbe considered by the Analyzer.

Sorting the pairings

You can click any of the column headings to sort your data.

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You can click on any column heading (Trip, Conf, Date, Score) to sort thepairings by that characteristic. You may sort in ascending or descending order byclicking a second time on the column heading.

Using the Analyzer as a search tool. Example: If you like pairing X, click the Trip

column heading to sort the data by pairing ID and you will see every instance ofthat pairings description on the right-hand panel.

When you sort by date, trips are also sorted by score.

Use the bid Analyzer to get you to a point where you are able to define what yourfirst priority really is.

Examples

Select a group of pairings that scored in middle of the range of scores. If

scores range from 300 to 100, select pairings around 100. Examine the

weighted requests portion on the right-hand frame of the bid analyzerpanel to see if those pairings really represent neutral working conditions toyou.

Select pairings that scored highest. Examine the weighted requestsportion on the right-hand frame of the bid analyzer panel (under thepairing description) to see if those pairings that score high really representwonderful working conditions to you.

Use the pairing description frame to see if those pairings that are on thetop of the list are really what you want.

Work gradually, adding one bid option at a time, and examining its effect. To do

so, leave the bid analyzer panel open. Return to the main panel. Select a bidoption, for example Pairing departure before x. Click the Analyzer button torefresh the Analyzer. Pairing departure before x is listed last on the weightedrequests portion.

To view your Standing bid file

You may want to compare the file you are building with your standing file.

Go to Bid Sessions > Line > Standing Bid.

Work with both documents open.

Saving your dataYou will want to save your file at the end of a work session.

Keep in mind the following points:

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Bid Options

The previous bid file has already been submitted and a roster awarded.

Therefore, you cannot modify that particular file, you can open it, consultit, and close it.

Since you are not allowed to name files when saving them, you cannot re-

name your current bid file to Standing and have it replace your existing

standing bid file.

To close a file without saving the information

1. On the main window, click the Exit button. The system requests aconfirmation from you. Make sure that you have saved any changes youmay have made if saving is your intention.

2. Click OK.

To save your current bid file or your standing bid file

1. On the main window, click the Save button.2. To close the file, click the Exit button.

Submitting your bidYou can submit your bid for the upcoming period to Crew Resources at any time,provided that the current bid period is not yet closed.

Do not save and submit a completely blank bid. When you open a bid for themonth and then save your file without having entered any information, you areproducing what is called a blank bid for the month. Result: The optimizer buildsyour schedule randomly. It is, therefore, better for you not to save any bid for themonth rather than saving an empty file. If no bid has been saved for the bid

period, your personal standing bid will be used. If you have no personal standingbid, the base bid will be used.

Follow the procedure to save a file.

Files are automatically saved in a specific directory on the file servercorresponding to the current specific bid period. When the bid period is closed,scheduling personnel retrieve the crew members files from that directory.

Viewing your awarded rosterThe roster that is awarded to you at the end of the bidding process is accessible

for viewing from your bidder program.

When the process cycle starts again in the next bid period, while you arepreparing your upcoming bid file, the roster awarded now will become yourprevious bid file.

The roster report contains the bid period schedule, the bid file validation code,the bid analysis and the final score. The bid analysis lists the crew members

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selected bid options and which ones were and were not awarded, with thecorresponding score.

Go to Reports > Pairing Reports select the bid period whose bid file you justfinished..

To exit the programOn the main window, click the Exit button.

Awarding processSo, it is the end of current bid period and all bids are due. What happens next?

Solutions Are Produced By Categories

The Altitude CRS system builds customized rosters for all crew members.Solutions are produced by categories. In each category, rosters are built inseniority order and tailored to the crew members personal requests. Planned

activities, such as vacations, are taken into account so that CRS does not buildrosters with conflicts. All categories are optimized.

When the roster building process is started for a given category, the first step isto extract the information from the input files so it is validated by the system. Thesystem works within established rules (FTLs and the crew members agreement,and scheduling rules) to govern the roster building process.

Regular rosters are built first. The system verifies there is at least onelegal way to combine and assign all the duties to the crew members. Ifthere is no legal solution the optimizer stops. This stage is called thefeasibility stage.

Taking into consideration a maximum quantity of open time (in credithours), a given distribution of that open time and a minimum number of fullreserve rosters, the Optimizer goes on building regular rosters. TheOptimizer stops building regular rosters and awarding regular rosterstatuses when the calculated number of roster holders is reached.

The Optimizer will then build reserve rosters and ensure that the demandfor reserves specified by the planner is covered.

Single roster reports are extracted from the Optimizer output data.

It is important to note that extra flying time will not be imposed onto regularroster holders. You may bid for, and be awarded, as low credit (or highcredit) a roster as your seniority can hold.

Inner Workings

Bear in mind that your award is based on the interaction of all the bid options youenter in your bid file and the weights you apply to each. Each bid option can bethought of as applying a force, or pressure, pushing your award in one directionor another. The bid options you choose control the direction of the pressuresapplied. The weights you choose for each option (and their natural leverage)control the relative strength of the pressures applied. By choosing to activate the

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Bid Options

desire rather than the avoid parameter you indicate whether the forces arepulling or pushing.

Your final award is the roster that gives you the highest possible total scoresubject to prevailing restrictions. When maximizing the score of a crew member,

the Optimizer takes into account that persons fixed activities and the pairingsthat are available when their roster is awarded.

Examples

Crew member specifies desire pairing < 3 days. If your intention is to get

1-day and 2-day pairings in equal numbers, think again! The Optimizerwould prefer to give you as many 1-day pairings as it can, since a rostermay hold a greater number of them and the Optimizer is designed to giveyou more points.

If you prefer to have 2-day pairings over 1-day pairings, you can bid: 50points DESIRE pairing < 3 days, 40 points AVOID pairing < 2 days.

This will cause the Optimizer to assign 2-day trips before 1-day trips.

A crew member specifies 10 points to Layover in airport x > 12:00 and10 points for Credit Time because they are equally desirable. TheOptimizer finds 5 layovers in airport x > 12:00 and is able to score 50points (5 x 10); it also finds 70 hours of credit, and is able to score 700points (70 x 10).

Result: The layover ends up with 50 points and the credit hours with 700,but originally they were equally desirable.

Options that score by the hour can accumulate rapidly. Single eventoptions (i.e. date) may only appear once and should have relatively highvalue to compete with options that may accumulate several times. Awardpoint values accordingly.

Assign a lower weight to anything that accumulates by the hour; 1 or 2 points forinstance.

Giving one request a higher weight than another does not mean that the requestwith the higher weight is awarded first. The system strives to award the flying that

accumulates the highest overall points in the crew members roster award. To doso, the following is taken into account:

Scores are cumulative. If a pairing contains flying specified in several

requests, the scores accumulate. Conversely, it also means that pointvalues may cancel each other out if desirable and undesirable featuresare contained in the same pairing.

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Score basis varies from one bid option to another. A score method is

associated with each bid (score basis). Score methods cannot be chosen,they are built in the bid option.

Maintain a reasonably good gap when prioritizing the same type of bid option.

Suppose you need three specific days off during the month: X, Y, and Z. Thesedays off are not equally important to you. You want X off more than Y and Y offmore than Z.

In the grand scheme of things and considering the huge number of calculationsthe optimizer has to make, assigning X, Y, and Z, weights of 1000, 999, and 998respectively, may not make a big difference. This means you could get Z beforeyou get X and Y because the overall point difference is minimal. However,assigning X, Y, and Z weights of 1000, 750, and 500 respectively would mostlikely maintain their priority to the optimizer.

BidsBids Options are the embodiment of your work requests and of a certain qualityof life. Through bid options you can express not only what you would like yourmonth schedule to be, but also what you do not want it to be. Bid options are thetools (the language) you use to talk to the Optimizer.

You determine your requests by selecting bid options from groups of options.With each option you must define certain parameters and assign a weight for thatoption. The weight defines the relative importance of each request with respect tothe other requests.

You can change your requests anytime prior to the close of the bid.

You cannot delete a bid option; they are your built-in building blocks. However,you can delete any or all of your requests up until the close of bidding for thatperiod.

Your bid is the total collection of requests about your rosters characteristics for aparticular month. Your bid consists of as many bid statements as you choose toenter. Each bid statement corresponds to some roster or pairing characteristicyou care about. If you dont mention any particular characteristic, then the

Optimizer assumes you dont care about it. Nothing is automatically consideredgood or bad. If you say absolutely nothing, then all trips and all days off, andhence all possible rosters, are identically neutral; neither good nor bad.

All your bid statements are stored together in your bid file. The Optimizer readsyour bid file for the current month and builds your roster according to your bid.Since it works by strict seniority, the bids of crew members senior to you have

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Bid Options

precedence over yours. Your roster is also subject to all the global constraints,such as CARs, contractual rules, etc.

Bid options are short statements that contain the important information aboutvarious roster characteristics. The interface takes care of the mechanics of

creating your bid in the right format. For example, in fields that relate to date,time, flight or pairing attributes, it verifies that the numbers are within theappropriate range and entered according to the correct format.

Bid options can be entered well in advance, so the busy times just before bidclosing can be avoided, thus fewer mistakes are made. Entering bid options earlysaves time, as you can enter the broad outlines of your bid, and then finish thedetails as the bid close draws near.

All bid options can be assigned a weight and parameters. Weights are used todistinguish the relative importance of each of the selected bid options that make

up the crew members requests. Assigning 1 point to pairing-related bid option x,and 100 points to pairing-related bid option y tells the system that bid option y is100 times more important to you than bid option x.

Use the Analyzer to detect conflicts between prescheduled activities and yourbid. More specifically, pairings conflicting with previously assigned activitiescannot be assigned to you and they are indicated by an X in the conflict columnof the Analyzer.

Your Standing bid must be completely generic, as specifics may change frommonth to month.

Bid options are given a positive direction (Desire) or negative direction (Avoid).Assigning Desire or Avoid is the method you use to tell the Optimizer that you door dont want that particular activity (pairing, layover, etc.) on your roster.

Bids using Desire will get positive points every time the condition is met. Bidsusing Avoid get negative (penalty) points every time the condition is met. Sincethe goal of the Optimizer is to give you as many points as it can, it will try to avoidas many occurrences of your undesirable conditions and it will strive to give youas many instances of your desired requests as possible.

There are usually 2 ways to state a request: to Desire something or to Avoid thealternative. For example, you can say Desire sit times less than 2 hours orAvoid sit times greater than 2 hours. These 2 bids may look alike, but there is asignificant difference in how they are treated in CRS .

Using the desire bid will encourage the Optimizer to load up your roster with asmany short sit times under 2 hours as it can, since it gets positive points for eachone it can put on your roster. Thus you will probably favor pairing with lots of

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short legs since they have more sit time in them. But if you use the avoid bid,then CRS will simply try to avoid as many long sit times as it can, and it will nottry to load up your bid with short ones.

Options that are not used in your bid are considered neutral. This means that

they will be scored 0 if assigned to your roster. This does not raise or lower yourscore.

Parameters are values that have to be specified by crew members. For instance,identification numbers, times or dates.

Bidding using Altitude CRS can be as simple or as detailed as you wish. Thereare some important points to remember, regardless of what style you use to bid.

Your bid is your own. What bid options you choose are in no way affected orlimited by the bid options chosen by some senior or more junior crew members.

The fact that a junior crew member may have been awarded a roster that scoredhigher does not mean that he got a better roster, or that he bid moreintelligently.

There is no penalty for bidding for exactly what you want, even if you are junior.However, make certain that you also include choices that are realistic in theevent you do not get the perfect roster.

When bidding for specific items it may be possible that the items you designatedo not even exist on your aircraft (i.e. you want layovers in XXX but there are nolayovers in XXX this period). It does not hurt to have such bids, but it doesnt help

either. You can use the Analyzer to scan the pairings for the item you areconsidering. Be sure to have generic back-up requests to cover this case.

Parameters in text boxes are listed in alphabetical order. Type the first letter ofthe selection to quickly locate it in the list.

Bid OptionsThe following is the list of bid requests available to crewmembers at Emirates

Airline. Once a request is selected from any category, it is automatically added toa crewmembers single personal request list. For each request, a short statement

shows if the request available in the Desire or Avoid form. When a request canbe selected using either Desire or Avoid, the description will include wordsbetween parentheses to mark the Avoid distinction. On the interface, the requestname is marked in bold and request parameters are marked in italic. Unlessotherwise specified, all times are local at the base station (domicile time).

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Bid Options

Most requests can be scored on each pairing independently. The desire Layoverin XYZ request scores positively on pairings having a layover in XYZ and scoreszero on all other pairings. There are a few requests that do not behave that way.These are called special requests.

A special request is one whose score makes sense only when looking at anactual roster. The request Desire Total Credit Value > 82h30 for instance, canonly be scored considering a complete roster.Because special requests need at least part of a roster to be constructed beforethey can be evaluated, they are intimately linked to the roster generator itself andbecause of that their use is limited. In the description of requests that follows,special requests will be identified with an asterisk(*). Each special request canonly be used once in any bid session.

Day Off Requests

Date Off

Desire mm/dd Off:Request to be off on a specific date. The points are added once if the specifieddate contains no duty.

Day Off

Desire dayofweek Off:Request to be off on a specific day of the week (SU, MO, ). The points areadded once for each time the specified day contains no duty.Days in the following bid session are considered differently. Pairings that operateinto the next bid session and on the specified day of the week are penalized

(negative points) with half the original point value.Date Off String

Desire mm/dd1-mm/dd2 Off:Request a string of dates off. Points are added once for each awarded date off inan unbroken string beginning with the first specified date. If the first date in thestring is not duty free, the entire option is then ignored and no points are added.The first date can be chronologically later than the last if it is the most important.

Day Off String

Desire dayofweek1-dayofweek2 Off:Request a string of days off. Points are added once for each awarded day off in

an unbroken string beginning with the first specified day. If the first day in thestring is not duty free, the entire option is then ignored and no points are added.This option always works forward; Desire FR-MO Off translates into Desire FR,SA, SU, MO Off.

Weekends Off

Desire Weekends Off:

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Request entire weekends off (00:01 TH to 24:00 FR). Points are added once foreach entire weekend that contains no duty.Weekends in the following bid session are considered differently. Pairings thatoperate into the next bid session and on a weekend are penalized (negativepoints) with half the original point value.

Pairing Requests

Specific Pairing

Desire (Avoid) Specific Pairing nnnn:Request (or avoid) a specific pairing. Points are added (or subtracted) each timethe pairing is awarded.

Specific Pairing on Date(s)

Desire (Avoid) Pairing nnnn mm/dd1[- mm/dd2]:Request (or avoid) a specific pairing reporting on a specific date(s). Points are

added (or subtracted) each time the pairing is awarded on the specified date(s).When using a range, pairings reporting on different dates are considered equal.

Specific Pairing on Day(s)

Desire (Avoid) Pairing nnnn dayofweek1[- dayofweek2]:Request (or avoid) a specific pairing reporting on a specific day(s) of the week.Points are added (or subtracted) each time the pairing is awarded on thespecified day(s). When using a range, pairings reporting on different days areconsidered equal.

Pairing Length (days)

Desire (Avoid) n day Pairing:

Request (or avoid) pairings of a specified number of calendar days. Points areadded (or subtracted) for each pairing awarded equal to the specified number ofcalendar days.

Pairing Length on Date(s)

Desire (Avoid) n day Pairing on mm/dd1[- mm/dd2]:Request (or avoid) pairings of a specified number of calendar days starting on aspecified date(s). Points are added (or subtracted) for each pairing awardedequal to the specified number of calendar days. When using a range, pairingsreporting on different dates are considered equal.

Pairing Length on Day(s)Desire (Avoid) n day Pairing on dayofweek1[- dayofweek2]:Request (or avoid) pairings of a specified number of calendar days starting on aspecific day(s) of the week. Points are added (or subtracted) for each pairingawarded equal to the specified number of calendar days reporting on thespecified day(s) of the week. When using a range, pairings reporting on differentdays are considered equal.

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Bid Options

Check-In

Desire (Avoid) Check-In hh:mm1-hh:mm2:Request (or avoid) report time at the start of the pairing, during the specified timerange. The time range cannot cross midnight. Points are added (or subtracted)for each occurrence.

Check-Out

Desire (Avoid) Check-Out hh:mm1-hh:mm2:Request (or avoid) release time at the end of the pairing, during the specifiedtime range. The time range cannot cross midnight. Points are added (orsubtracted) for each occurrence.

Layover

Desire (Avoid) Layover apt hh:mm:Request (or avoid) layovers in a specific station. Points are added (or subtracted)for every layover at the specified airport shorter or greater than the specified

duration. The specified station can be Any in which case all layovers meetingthe length criteria will score.

Station Layover on Date(s)

Desire (Avoid) Layover apt hh:mm on mm/dd1[- mm/dd2]:Request (or avoid) layovers in a specific station, on a specified layover date.Points are added (or subtracted) for every layover at the specified airport, on thespecified date shorter or greater than the specified duration. The specified stationcan be Any in which case all layovers meeting the length criteria will score.When using a range, pairings reporting on different dates are considered equal.

Station Layover on Day(s)

Desire (Avoid) Layover apt hh:mm on dayofweek1[- dayofweek2]:Request (or avoid) layovers in a specific station, on a specific day of the week.The day refers to the layover day. Points are added (or subtracted) for everylayover at the specified airport, on the specified day shorter or greater than thespecified duration. The specified station can be Any in which case all layoversmeeting the length criteria will score. When using a range, pairings reporting ondifferent dates are considered equal.

Regulatory Region

Desire (Avoid) Regulatory Region rrr:Request (or avoid) pairings that operate in a specific regulatory region. Points areadded (or subtracted) for each occurrence.Regulatory Region rrr can be one of the following:

Europe (FRA, DUS, MUC, BHX, MAN, LHR, LGW, PAR, IST, ZRH)

Mediterranean(NCE, ATH, MPX, FCO, MLA, LCA, CAI, TIP, CMN)

Africa(JNB, NBO, DAR, EBB, KRT, MRU)

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Middle East/Asia(BAH, DAM, JED, RUH, THR, AMM, KWI, BEY, AUH,

DXB, MUS, KHI, LHE, PEW, ISB, HYD, MAA, BOM, DEL, CMB, SAH,MLE, DAC, SAA, DMM)

Far East & Australia (MNL, KUL, SIN, CGK, BKK, HKG, SYD, MEL, PER,

KIX)

North America (JFK, LAX, YYZ)Carry Over

Desire (Avoid) Carry Over >= n Days:Request (or avoid) pairings that operate into the next bid session by a specifiednumber of days. Points are added (or subtracted) for each day over the specifiednumber of days. Setting n to zero day is a valid bid.

TAFB

Desire (Avoid) TAFB hh:mm:Request (or avoid) pairings above or below a specified number of hours awayfrom base. Points are added (or subtracted) for each awarded pairing with anumber of hours of TAFB below or above the specified limit.

Schedule Requests

Total Credit Value

Desire Total Credit Value* hh:mm:Request to be awarded a roster with at most or at least a specified amount ofcredit hours. Points are added once if the specified condition is met.

Credit

Desire (Avoid) Credit:Request (or avoid) credit hours in the schedule. Points are added (or subtracted)for each credit hour awarded.

Block

Desire (Avoid) Block:Request (or avoid) block hours in the schedule. Points are added (or subtracted)for each block hour awarded.

Credit/Day Ratio

Desire Average Monthly Credit/Day Ratio*:Request to have the best ratio of credit hours over days worked. Points are

added for each hour of credit / days worked.

Fly With Crew Member

Desire (Avoid) Flying With nnnnnnn:First Officers can request (not) to fly with specific Captains using this bid. Pointsare added (subtracted) for each hour of flying with the specified crewmember.

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Bid Options

Reserve Duty on Date(s)

Desire (Avoid) n day Reserve on mm/dd1[- mm/dd2]:Request (or avoid) reserve duties of a specified duration in calendar days startingon a specified date(s). Points are added (or subtracted) for each reserve dutyawarded with the specified duration starting on the specified date(s). When using

a range, reserve duties starting on different dates are considered equal.

Reserve duty on Day(s)

Desire (Avoid) n day Reserve on dayofweek1[- dayofweek2]:Request (or avoid) reserve duties of a specified duration in calendar days startingon a specific day(s) of the week. Points are added (or subtracted) for eachreserve duty awarded with the specified duration starting on the specified day(s)of the week. When using a range, reserve duties starting on different days areconsidered equal.

Cabin Crew Requests

Buddy Bid

Desire Buddy* nnnnnnn:Request to fly with another cabin crewmember. This bid must be mutual in orderto be effective. The senior FA accepts to lower his/her seniority to the level justabove the junior FA. Pairings having at least 2 positions available score positivelyfor the senior FA. Pairings that were awarded to the senior FA score for the juniorFA.

Fly With Cabin Crewmember

Desire Fly With nnnnn:

A cabin crewmember can request to fly with another cabin crewmember from ahigher rank using this bid. A cabin crewmember cannot desire to fly with anothercabin crewmember from a lower rank. The score applies for every flight houroperating with the requested crewmember. Cabin Crewmembers are identifiedwith their employee number. The avoid version of that bid is not available.

Seniority Swap

Desire Seniority Swap* nnnnnnn:Request to swap seniority with another cabin crewmember. This bid must bemutual in order to be effective. The senior FA accepts to trade his/her senioritywith the junior FAs. The senior FA even risks being awarded a reserve period.

Crew Interface User Guide

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