Creative Workplace Learning

English as a Working Language

AGENDA

Introduction to CWL’s English as a Working Language program

The CWL Difference Significance of the Program Sample Student Work Outcomes of the EWL Program

EWL: An Introduction

The CWL English as a Working Language Program meets the needs of both the business and the workers/students

The CWL model was selected as a Best Practice at the 1999 Summit 21st Century Skills for 21st Century Jobs sponsored by Vice President Al Gore.

The CWL Model

Establish the Employee Involvement Team (employer, workers, funder and CWL)

Conduct a Workplace Needs Assessment Develop a Contextualized Curriculum Recruit Potential Students Assess Student knowledge of English Provide English Classes 15-20 weeks Evaluate Program Organize a Ceremony of Completion/Graduation

The CWL Difference:Employee Involvement Team

Purpose of the EIT To plan, monitor and contribute to workplace

education programs/classes To create a learning community that results in

employee satisfaction and commitment To target and address communication skills To make connections to the workplace and

enhance language acquisition by using authentic work materials

To galvanize learners to succeed through team support

EWL Program Details

EWL participants are employed and attend classes at their workplace 2 hour classes, twice a week 15-20 weeks per session

Optimal number of students 8-12 per class, maximum 15

The curriculum is customized to address student and employer needs

Workers are assessed for Performance Level: reading & writing competencies listening & oral competencies

Who are ideal EWL participants?

Employees who need to improve their English skills for optimal performance at work

Employees who seek to understand, speak, read and write English better so they can communicate with their supervisors & coworkers comprehend instructions express any concerns or problems speak with and understand customers or clients

Employees who show potential for advancement but lack confidence in their English abilities

Employees who need to pass an admissions exam for advanced technical training

Coworkers in the Classroom:Partnering and Role Playing

Significant Outcomes

Increased confidence and self-sufficiency at work

Increased participation in meetings, communications and relationships at work

Improved employee retention rate Improved attendance Increased company loyalty Decreased errors and waste on the job

Quantitative Resultsa sample from NIDEC/Power General Supervisors' Surveys

Quantitative Results, continued

Testimonials in Support of CWL’s EWL Program

Highly creative and cost-effective method to improve results in the workplace through training

Instructional methodology resonates with a leadership and values-based transformation

Reflective of a strong approach to organizational effectiveness

*From Hans Picker, the President of CEC International’s letter to Lloyd David, Director, CWL.

Companies CWL has worked with:

American Student Assistance Analog Devices Avery Manor Nursing Home Bertucci’s Blue Cross & Blue Shield Boston Scientific Corporation Brigham & Women’s Hospital Gillette Malden Housing Authority Polaroid Corporation

Creative Workplace Learning

Contact Information:

Lloyd David, Ed.DCWL President

Brooke S. ToomeyProgram Coordinator, ESL/EWL Programs

Creative Workplace Learning311 Washington StreetBrighton, MA 02135

phone: (617) 746-1260Lloyd_david@creativeworkplacelearning.orgBrooke_toomey@creativeworkplacelearning.org