1. CONFLICT IN THE WORKPLACE AND MORAL IMAGINATIONPresented by Jenayalynn C Riojas, Mediator Integrative Conflict Resolution, LLCPlease see references at the end of this presentation

2. WHAT IS A WORK PLACE?A social space where a group of chosen individuals come together to work towards a common goal. 3. WHAT IS WORKPLACE CONFLICT? A disruption in the harmony of that social space due to either a perceived or certain contradiction in goals Fragile 4. QUOTE. . . PEACE IS TO VIOLENCE WHAT HEALTH IS TO DISEASE, IT CAN EXIST WITHIN A PERSON OR GROUP. (MATYOK, 2011) 5. TYPES OF CONFLICT Conflict of Interest Scarcity of Resources Attention of leadershipConflict of Position Differing Value Systems Poor Performance Personality ClashesPower Struggle Clamber for leadership or other desired positionsMisunderstanding/Miscommunication Poor communication, (i.e. Emails!) Personality clashes, (i.e., differing intake/output styles) 6. Do you lack imagination? 7. NEGATIVE WAYS TO HANDLE CONFLICT Avoidance Compromise Competing Accommodation 8. POSITIVE APPROACH TO CONFLICT Collaboration: Working together to find a mutually beneficial solution. 9. WHAT DOES IT TAKE TO TRANSFORM CONFLICT? WHAT ARE THE CONDITIONS FOR COLLABORATION? 10. Recognize: The Centrality of Relationships nothing in the universe exists as an isolated or independent entity. Everything takes the form of relationships, be it subatomic particles sharing energy or ecosystems sharing food. In the web of life, nothing living lives alone(Wheatley, 2002:89) 11. Practice: The Paradoxical Curiosity Concern for the quality of interaction, respect for complexity, and refusal of over simplification. Attentiveness and continuous inquiry about things and their meanings. Rising above simple dualistic polarity. 12. Provide: Space for the creative act Think about space in practical terms for workplace conflict resolution. You might consider: Privacy Change of venue Comfort Physical & mental 13. Be willing to: Take RiskStepping into the unknown without any guarantee of success 14. SO WHAT IS THE POINT? The point is that with conflict resolution, anything is possible. It is not necessary to be restricted to a detailed method all of the time. Dig up that imagination that you buried deep inside when we grew up. Ironically, without our creativity & imagination, we are constantly looking for some one to tell us what to do. . .like children. 15. REFERENCES Fisas, V. (2002). La Paz Es Possible. Barcelona, Spain: Intermon Oxfam. Galtung, J. (2004). Transcend and Transform. Boulder, CO: Paradign Publishers. Lederach, J. P. (2010). The Moral Imagination. New York: Oxford University Press, Inc. Matyok, T., Senehi, J., & Byrne, S. (2011). Critical Issues in Peace and Conflict Studies: Theory Practice and Pedagogy . Lanham, MD: Rowman & Littlefield Education. Ury, W. (1999, 2000). The Third Side New York, NY: Penguin Group. Wheately, M. (1994). Leadership and the New Science . San Francisco, CA: Barrett-Koehler Publishers, Inc.