Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What...

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Creating a Winning Office Culture Adriel Cueva Resource Development Manager BQE Software

Transcript of Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What...

Page 1: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Creating a Winning Office Culture

Adriel CuevaResource Development ManagerBQE Software

Page 2: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

• What Is Company Culture? • Why Is Company Culture Important? • The Influence of the Changing Talent Pool on Culture

• Things You Can Implement Today to Create a Winning Office Culture

• Q&A

What We Will Learn

Page 3: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

What Is Company Culture?

Page 4: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Group Question

What do you think of when you hear company culture?

In your career, what’s best the best experience or workplace? What made it special?

Page 5: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

A Simple Definition

Company Culture is a pattern of accepted behavior, and the beliefs and values that promote and reinforce them.

Page 6: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Culture Is…

Page 7: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Why Is Company Culture Important?

Page 8: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

88% 12%Employees Feel That Culture is Important

Feel Their Company is Driving the Right Culture

Deloitte, 2017 Global Human Capital Trends

Page 9: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

What Workplace Factors Matter Most?

Culture & Values

Senior Leadership

Career Opportunities

Work-Life Balance

Business Outlook

Compensation & Benefits

Page 10: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Workplace Factors that Matter Most

Culture & Values

Senior Leadership

Career Opportunities

Business Outlook

Work-Life Balance

Compensation & Benefits

0% 6% 12% 18% 24%

Glassdoor, 2017

Page 11: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Culture: A Simple Equation

Employee Happiness

Employee Engagement

Winning Company Culture

Page 12: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

The Link Between: Happiness and Productivity

Happiness Makes People More Productive12%

Unhappy Workers are Less Productive10%

Happier workers are more likely to solve difficult problems faster

Unhappy employees = lower productivity which

costs American business over $300 billion/year

Page 13: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

The Current State of: Employee Engagement

of employees are not

engaged

63%are actively disengaged

24%lack motivation

and are unhappy

87%

Gallup, “State of the Global Workplace”, 142-country report

Page 14: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

High-Level Engagement Low-Level Engagement

Negativity and the Bottom Line

Increase in operating income19%

Increase in earnings growth28%

decrease in operating income33%

decrease in earnings growth11%

Page 15: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Measuring Employee Engagement

Tracking employee turnover and absenteeism

Organizations like Atlassian use the app MoodApp to gauge how employees are feeling at the workplace

Many companies use survey platforms like TINYPulse to collect employee feedback

Weekly one-on-ones or company outings are popular at companies like Revzilla

Analytics tools like the Net Promoter Score (NPS) are used by major companies like Apple to measure how happy their employees really are

Page 16: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

The Changing Talent Pool

Page 17: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

The Changing Candidate Pool

Baby Boomers Gen X Millennials

Gen Why

Page 18: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Group Question

What is your perception of millennials?

How have you seen your workplace changeover the past decade?

Page 19: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

• Born Into Technology • Has Changed the Way We Work • Has Influenced Every Aspect of Business • Want to work with a company not for a company • Align their why with a company’s why

The Influence of Generation Why

Page 20: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

• Millennials Are Job Hoppers • Baby Boomers are Retiring in Droves • Millennials Don’t Take Work Seriously

Talent Pool Misconceptions

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Get Started Today

Page 22: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Group Question

What are some things that you do in yourorganization that contribute to your culture?

What are some things you’d like to see inyour organization?

Page 23: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

Culture Across the Spectrum

• 6 Week Vacations • Onsite Viewings

• Pays Employees to Quit • Culture Fit Interviews

• “Permission” to Go Beyond • Clear Communication

• 24-Hour Meals • Passion Projects

• Friendly Competition • Transparency

• Commitment to Wellness • Diversity in Action

Page 24: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

1. Learn from the past. 2. Create a culture that aligns with your core values. 3. Find great people who complement you. 4. Communicate. 5. Have fun. 6. Invite people to drink the Kool-Aid. 7. Work as a team.

Defining Your Culture

Page 25: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

5 Inexpensive Things You Can Do Now

1FUN OFFICE CHALLENGES 2GET MOVING

4MAKE TIME FOR FUN

3CELEBRATE UNIQUELY

5GET OUT

Page 26: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

• Indoor Rock Climbing • Wine Tasting • Lunch with an Executive

• Cross Function Lunch • Take an Employee to Work Day • Book Club

• Gym Membership/Group • Wellness Contests • Ambassador Program

• Offsite Sports Team

Take Your Pick• Offsite Recreational Class • Volunteer Programs • Family Night

• Happy Hour • Summer Half-Day Fridays • Day with Pay

• Concierge Services • Employee Referral Programs • Reward Points Program

• Onsite Massage

• Rec Room • Office Olympics • Charity Work/Donation Match

• Free Food • Lunch & Learn • Employee Lead Recognition

• Suggestion Box • Crash Any Meeting • Culture Team

• Passion Projects

Page 27: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

• Culture is derived by the values of your organization • Culture is a process, not a party • Culture courses through our veins • Culture is the heart and soul of any organization • Culture is ever evolving

If Nothing Else, Remember This

Page 28: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

• The Importance of Company Culture and Your Bottom Line

• Talent Has Fundamentally Changed • There are Things You Can Do Now to Implement Positive Change

What We Learned

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Q A&

Page 30: Creating a Winning Office Culture - BQE Software...Deloitte, 2017 Global Human Capital Trends. What Workplace Factors Matter Most? Culture & Values Senior Leadership Career Opportunities

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