TEAMWORK SUCCESSCreating A Team Environment

Julie Kowalke

Introduction

Humans are “social animals”

Depend on others for ideas and feedback

Accomplish more with help from others

Are you a team player?

What is Teamwork?

Crucial part of business

Self-directed teams

Increase cooperation and collaboration

Managers and employees work together

Produce new products or services

Members bring special skills and talents

Importance of Teamwork

Gain satisfaction

Feeling of ownership

Process is empowering for individuals

Produces confidence

Promotes future involvement

Job Satisfaction

http://solutions.salary.com/jobsatisfaction2009/,accessed (December 1, 2010)

Benefits of Teamwork

Employees are more efficient

Team members strive for excellence

Sense of job security

Greater feeling of ownership

Productivity increases

Completion time decreases

Qualities of an Effective Team

Goals are clear and concise

Good communication skills

Specialized technical expertise

Commitment to excellence

Receives recognition from management

Collaborative rapport with other

members

Stages of Team Development

Relationships form over time

Teams go through a “life cycle”

Requires strong leadership in beginning

Mutual respect and rapport develops

Team Life Cycle

Forming

Defining

IdentifyingProcessing

Performing

http://humanresources.about.com/od/involvementteams/a/team_culture.htm, accessed (November 30, 2010)

Be a Positive Team Member

Tasks completed quicker and easier

Enthusiasm stimulates creativity

Members are more productive

Members feel accepted

Feeling of camaraderie

Attributes of a Positive Team

Positive Team

Member

Trustworthy

Cooperative

EnthusiasticResolves Conflicts

Responsible to team

http://humanresources.about.com/od/involvementteams/a/team_culture.htm, accessed (November 30, 2010)

Building a Teamwork Culture

Teamwork exists in our everyday lives

Everyone wins with teamwork

Members are valued for their

contributions

Creative ideas are fostered through

teamwork

Empowerment increases loyalty

Building a Teamwork Culture

Resolve

ConflictEstablish

Accountability

Format Meeting

Identify Roles

Recruit and Train Members

http://solutions.salary.com/jobsatisfaction2009/, accessed (December 1, 2010)

Your Role as a Team Member

Attend meetings regularly

Be on time

Be prepared to participate

Stay involved

Eager to contribute

Participate with enthusiasm

Clarify and summarize dialog with others

Effective Communication

Perception through words and body

language

Filter information through interpretation

Listening is communicating

Facts vs. opinions

Debates vs. dialogues

Communication Skills

Roles and responsibilities clearly defined

Respect differing opinions

Keep team members informed

Each member has a turn to speak

Listen more, don’t just jump in

Speak clearly, behave politely

Conflict Resolution

“My way” is not always right

Individual experiences

Misinterpreting motives

Appreciate the differences

The troublemakers

Can be challenging

Help you to think in abstract

Virtual Teams

Type of Team

Location Within Compan

y

Specific Topic

Specialized Skill

Length of Time

Network Geographic Diverse

Not Necessarily

Yes Task-Makes Recommendations

Dissolves When Issue Is Complete

Parallel Geographic Diverse

May be internal or external

Highly Task Oriented

Professionals Team Does Not Dissolve

Project Development

Geographic Diverse

Yes Creates products or processes

Task-Makes Decisions

Team Does Not Dissolve

Functional Geographic Diverse

Yes Function specific

Function Specific Team Does Not Dissolve

Service Different Time Zones

Yes Particular service provided

Function Specific 24 Hours Per Day Service Team, http://en.wikipedia.org/wiki/Virtual_team, accessed (December 2, 2010)

Conclusion

A team is a relationship

Promotes:

Loyalty

Creativity

Sense of belonging

The glue that binds

Lasting friendships

BibliographyBuzzle.com, “The Importance of Teamwork,” http://www.buzzle.com/articles/importance-of-teamwork-in-business.html, (accessed November 29, 2010)

Heathfield, Susan M., “How to Build a Teamwork Culture,” http://humanresources.about.com/od/involvementteams/a/team_culture.htm, accessed (November 30, 2010)

Salary.com, “Job Satisfaction 2009,” provided by Salary.com, http://solutions.salary.com/jobsatisfaction2009/, accessed (December 1, 2010)

The Happy Manager, “Problem Solving Techniques,” http://www.the-happy-manager.com/problem-solving-exercises.html, accessed (December 1, 2010)

The-ibenefits.com, “The Benefits of Teamwork,” http://www.the-ibenefits.com/benefits-of-teamwork.html, accessed (November 30, 2010)

Wikipedia.com, http://en.wikipedia.org/wiki/Virtual_team, accessed (December 2, 2010)

Photographs provided by, Microsoft Online