Create Customer Love Through Social Networking and Online Communities - Leverage Software
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YOUR CUSTOMERS WANT TO YOU BUT THEY DON’T – WHY NOT? HINT : The appropriate use of Social Networking can help
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Companies want to feel great about their vendors. Unfortunately, the lack of service, support and partnering that often happens can sour relationships . This presentation addresses the ways in which Social Networking can help your customers Love you!
Transcript of Create Customer Love Through Social Networking and Online Communities - Leverage Software
YOUR CUSTOMERS WANT TO YOU
BUT THEY DON’T – WHY NOT?
HINT : The appropriate use of Social Networking can help
companies have a problem enabling
companies may deliver great products and services
support often sucks
1.800.GET.LOST
offer more – do it NOW
create loyalty
create loyalty
create loyalty
what does it take?
You must help your customers become smarter, more effective and have more fun
Leverage Software can help!
we enable you to develop TRUE relationships with your customers
ratings comments
tags
forums
photos
collaboration
videosprofiles
wikis
rss
enterprise social software
social feedscontributions
enable relationship building
create experiences
become a destination
enable the voice of your Customers
make customers smarter
enable conversations around your brand
enable customer to customer support
enable relationship building
enable sharing
sharing benefits your customers
enable customer to customer support
be an experience enabler
partnerscreate partnerships
ratingscomments
tags
forums
photos
collaboration
videosprofiles
wikis
rss
enabler for sharing
social feeds
contributions
business social software
+
people
+
sharing
___________________________
unwavering loyalty
amazing things can happen
build unwavering loyalty
drive word of mouth
build your brand
partnersdeliver amazing products
partnersbuild an unfair competitive advantage
partnersdrive record sales
