COSAAwArds 2011

THE COSA DRUGSTORE TEAM AWARDPresented to the team that best works together to provide superior customer service.

THE COSA DEPARTMENT / SPECIALITY STORE TEAM AWARDPresented to the team that best works together to provide superior customer service.

LIFETIME ACHIEVEMENT AWARD IN A DRUGSTOREPresented in recognition for best service in a drugstore with 25 years or more industry experience. PEER / VENDOR / RETAILER NOMINATED

LIFETIME ACHIEVEMENT AWARD IN A DEPARTMENT STOREPresented in recognition for best service in a department store or speciality store with 25 years or more industry experience. PEER / VENDOR / RETAILER NOMINATED

ROOKIE OF THE YEAR IN A DRUGSTOREPresented in recognition for best service in a drugstore with two years or less experience. PEER / VENDOR / RETAILER NOMINATED

ROOKIE OF THE YEAR IN A DEPARTMENT STOREPresented in recognition for best service in a department store with two years or less experience. PEER / VENDOR / RETAILER NOMINATED

BEST SERVICE IN A DRUGSTORE Presented in recognition for best service provided in a drugstore. PEER NOMINATED

BEST SERVICE IN A DEPARTMENT OR SPECIALITY STORE Presented in recognition for best service provided in a department or specialty store. PEER NOMINATED

BEST SERVICE IN A DRUGSTOREPresented in recognition for the best service provided in a drugstore. RETAILER NOMINATED

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BEST SERVICE IN A DEPARTMENT OR SPECIALTY STOREPresented in recognition for best service provided in a department or specialty store. RETAILER NOMINATED

BEST SERVICE IN A DRUGSTOREPresented in recognition for best service provided in a drugstore. VENDOR NOMINATED

BEST SERVICE IN A DEPARTMENT OR SPECIALTY STOREPresented in recognition for best service provided in a department or specialty store. VENDOR NOMINATED

BEST SERVICE FOR A PART-TIME ASSOCIATEPresented in recognition for outstanding service given by a part-time cosmetician, beauty advisor or fragrance advisor in a drugstore or department store. PEER / VENDOR / RETAILER NOMINATED

BEST SERVICE FOR A FRAGRANCE ADVISOR IN A DEPARTMENT STORE Presented in recognition for best service for a fragrance advisor in a department store. PEER / VENDOR / RETAILER NOMINATED

BEST SERVICE FOR A DEMONSTRATOR IN A DRUGSTORE / DEPARTMENT STOREPresented in recognition for best service for a fragrance advisor in a department store. PEER NOMINATED / VENDOR / RETAILER NOMINATED

BEST SERVICE FOR A TRAINER DRUGSTORE / DEPARTMENT STOREPresented in recognition for best trainer for cosmeticians, beauty advisors or fragrance advisors in a drugstore or department store. PEER NOMINATED / VENDOR / RETAILER NOMINATED

BEST SERVICE FOR A VENDOR SALES REPRESENTATIVEPresented in recognition for best service given by a vendor sales representative. BEAUTY / FRAGRANCE ADVISOR, COSMETICIAN NOMINATED

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OUTSTANDING SERVICE AWARDS CATEGORIES FOR:ENTRY DEADLINE: June 15, 2011

NOMINATION FORMFAX THIS FORM ALONG WITH YOUR FOUR ANSWERS TO COSMETICS MAGAZINE AT: 416-764-1704.

The more detail you use to describe the person that you are nominating, the better understanding the judges will have. All questions must be answered to qualify, including address information. Thank you for supporting the COSA Awards!

DEADlINE FOR ENTRIES IS JUNE 15, 2011

AWARD CATEGORY NUMBER

NOMINEE’S NAME:

NOMINEE’S TITLE:

NUMBER OF YEARS IN THE INDUSTRY: NUMBER OF YEARS IN CURRENT POSITION:

STORE NAME: COUNTER:

NOMINEE’S STORE ADDRESS:

STORE TEL:

CITY: PROVINCE: P.C:

NOMINEE’S MANAGER’S NAME: TEL:

NOMINATED BY:

TITLE: NOMINATOR’S TEL:

1. In what way does the nominee consistently exceed customer expectations?

2. Please give an example (or examples) of the nominee’s ability to deliver superior customer service or how he/she provided special and /or unique services.

3. Give an example (or examples) of when the nominee had to overcome a negative situation in the workplace.

4. Give an example (or examples) of an extra special sale the nominee has made in the last year.

PLEASE ANSWER THESE 4 QUESTIONS, LEGIBLY, ON A SEPARATE PAGE.ENSURE THAT THE NOMINEE”S NAME APPEARS ON All PAGES

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