Corporate House Journal of Indian Oil Corporation Limited ... · Panipat Refinery: RL Midha...

Vol. LIII, No. 08, August 2016Corporate House Journal of Indian Oil Corporation Limited

Contents

First Word

ChairmanSpeak

Corporate News

Awards & Achievers

Special Story

Special Story

Celebrity Corner

First Captive Jettyin oil and gas sector in India

Social Buzz

PMUY launch in Chhattisgarh and West Bengal

Vital industry and economic data in numbers, graph and charts

socialising with IndianOil

02

03

16

11 23

36

Cover Story

Out-of-the-Box

‘We Care for You – trust Us to serve You Better’

Business News

Knowledge Rig

PetroFed awards for IndianOil

08

22

01

treating cleft lip

Always by their side

An engineering aspirantwho chose badminton

27

28

30

32

Special Story

Special Story

News in Pics

Young Lube Officers’ Conclave

31

CVO addresses SRO and TNSO officers

35

August 1966, fifty years ago

enjoy the rains sans infections

This Month That Year

Health & Nutrition

In a rural push, first Mahindra Samriddhi Centre inaugurated

12

20

24

news gleanings from media

Media Bytes 19

engineers give new meaning to the phrase 'cool clothes'

13

IndianOil News | August 2016 1

First WOrd

It is no secret that the core of any successful organisation is its people.

More so in a corporate like ours dedicated to fuelling energy requirements of the nation, thereby improving the quality of life of the communities we serve. stories covered in this issue show how some of the initiatives taken up by the Corporation have gone beyond employee engagement. Our story on the ‘We Care for You’ initiative is based on our innate belief in delivering customer delight by engaging our employees who are not part of sales team, in understanding customer's aspirations when they come to fuel their vehicles. the journey that we intend to undertake through this project will not only focus on the measurement of customer's delight, but also provide a framework for improving forecourt management.

the need to have organisational agility and an openness to change is pivotal to sustainable growth. Our organisation has strong hierarchical structures and processes that actually mirror those structures. In order to be buoyant in today’s environment, we need to create environment which work alongside the traditional hierarchical structures. Our story "Young Lube Officers’ Conclave" shows how young minds have collaborated with their seniors and worked out a few new ways of overcoming challenges.

Paradip Refinery has pushed the envelope on technology in several areas of refinery operations. This month, its own jetty – south Oil Jetty – has started evacuating products. A story about this mega facility built adjacent to Paradip Refinery is presented in this issue.

IndianOil-AOD State Office took a ‘smile’ challenge through their Csr initiative and helped bring about life-changing transformation in the lives of many children who were suffering from cleft lip disorder. Cleft repair surgery, although simple, is unaffordable to many families, because of which children continue to suffer physical impediment and face social isolation. through this initiative, IndianOil partnered in providing cost-free cleft repair surgery and comprehensive cleft care to the children of needy families belonging to villages situated in and around Guwahati.

Among several stories presented in this issue, we have a free-wheeling conversation with P Kashyap, yet another rising star of badminton groomed by badminton Dronacharya P Gopichand.

We hope you will enjoy reading this issue.

Corrections & Clarifications Publishing accurate and relevant company information is a foremost priority of IndianOil News editorial team. We employ various processes, tools and individuals to prevent errors and misleading content from making it into our magazine. Yet rarely, despite our best efforts, some slips may occur.

Readers can alert the editorial team about the errors in the magazine by emailing us, with their full name and address, to [email protected]. We shall correct significant errors and/or clarify information, on this page.

Digital issue now available

A digital issue of IndianOil News is available on indianoilxpress.com. For retired employees, the publication is available on https://prms.indianoil.in - eSambandh PRMS portal.

(Subodh Dakwale)

Editorial Team

Editor: Subodh Dakwale

Associate Editor: Sadhana Khera Mittal

Deputy Editor: Anjali Bhave

Correspondents:

Refineries HQs: Sumita Singh Pipelines HQs: Balakrishna Naik R&D Centre:

Mary Joseph Marketing HO: Anubhooti Panda Northern Region: Chitrita Bose

Eastern Region: Aloke Singh Western Region: Renu Dante Karkal Southern

Region: Sabitha Natraj WRPL: Anirban Dasgupta Guwahati Refinery: Sita

Baruah Barauni Refinery: Ankita Srivastava Gujarat Refinery: Dhanashree

Patade Haldia Refinery: Sangram Mishra Mathura Refinery: Renu Pathak

Panipat Refinery: RL Midha Bongaigaon Refinery: Elora Baruah Paradip

Refinery: Manjushree Singh AOD Digboi: Sabeena Chowdhary CPCL: S

Vaidyanathan Planning & BD: Aakash Sethi Corporate Office: Aarshiya Dhody

Member

Association of Business Communicators of India

Edited & Published by Executive Director

(Corporate Communications & Branding) on behalf of

Indian Oil Corporation Ltd.

G-9, Ali Yavar Jung Marg, Bandra (East),

Mumbai-400 051. Website: www.iocl.com

2 IndianOil News | August 2016

crude. We have a Board-approved policy where we have brought in more flexibility by cutting down the procurement time substantially. Over the last few months, we have also been experimenting on this. By cutting down the termed quantities and increasing the spot quantities slightly, we are able to bring in a lot more flexibility into our system and source crudes which are opportunity crudes as per the marketplace pricing. This has led to significant gains.

IndianOil has a history of giving bonus shares over time. to share the fruits of success with our shareholders, we have declared bonus shares in the ratio 1:1. the last time bonus shares were given was in the year 2009. Since we have had an excellent performance over the past few years, we realised that it is time to recognise that and give some additional value to the shareholders.

On this Independence day, we salute our nation and our Jawans, whose bravery and sacrifices have kept the flame of freedom alive, and reaffirm our pledge to serve our beloved motherland with the same vigour and unflinching commitment as ever.

B Ashok

ChairmansPeAK

through thoughtful planning and concerted efforts, team IndianOil has been churning out high levels

of physical as well as financial performances year after year. I am delighted to share with you that we have had a record profit for Q1 in the current fiscal, while our gross refining margin (GRM) for the first quarter was $9.98 per barrel. One significant reason for its increase is the firming up of crude oil prices, because of which we have had a certain amount of inventory gains, both in terms of crude as well as finished products. Besides that, the operational parameters have also been excellent.

With this incredible momentum, we are firmly steering towards our next set of goals, including expansion of our Petrochemicals business and meeting the Bs-VI target.

Our refineries as well as our pipelines have been operating at more than 100 per cent capacity utilisation. Our marketing and sales have also improved. All of this has resulted in a very good performance. Corporate excellence is the sum total of individual excellence, far-sightedness and strong determination to take on challenges.

We have consciously maintained a proportion between the termed quantities that we get on procurement and those that we buy on spot basis. recently, the Government also gave us the mandate that allows us to follow our own policies in terms of sourcing

(Adapted from an interview given by Chairman to Chetan Bhutani of The Hindu Business Line, in August 2016.)

By cutting down the termed quantities and increasing the spot quantities slightly, we are able to bring in a lot more flexibility

into our system.

Corporate excellence is the sum total of individual excellence, far-sightedness

and strong determination to take on challenges.

To share the fruits of success with our shareholders, we have declared bonus

shares in the ratio 1:1.


PMUY launch in Chhattisgarh and West Bengal

Pradhan Mantri Ujjwala Yojana (PMUY) was launched in Chhattisgarh on August 13, 2016 as part of the stage-

wise nationwide deployment of the programme, under which free LPG connections are given to women belonging to BPL families.

dr. raman singh, Chief Minister, Chhattisgarh, handed over subscription Vouchers, safety and Insurance Cards and hotplates to ten beneficiaries in Rajnandgaon district to officially launch the PMUY scheme in the state. Mr. Abhishek singh, Member of Parliament, Lok sabha; Mr. Brijmohan Agrawal, education Minister, Chhattisgarh; Mr. rajesh Munat, Minister of Public Works department, Chhattisgarh; and Mr. Mukesh Bansal, district Collector, Chhattisgarh, were also present on the occasion.

While addressing the beneficiaries present on the occasion, dr. singh elaborated the advantages of using the clean cooking fuel against traditional fuels. He also shared that for FY 2016-17, it is targeted to provide 73,000 LPG connections in Chhattisgarh, while a total of 25 lakh connections have been allocated for the state under the PMUY scheme.

Mr. dharmendra Pradhan, Minister of state for Petroleum & Natural Gas (Independent Charge), Ministry of Petroleum & Natural Gas (MoPNG), Govt. of India, launched Pradhan Mantri Ujjwala Yojana (PMUY) in West Bengal at a function in nazrul Mancha, Kolkata on August 14, 2016, in the presence of Mr. Babul supriyo, Minister of state for Heavy Industries and Public enterprises, Govt. of India; Mr. ss Ahluwalia, Minister of state for Agriculture & Farmers Welfare and Parliamentary Affairs, Govt. of India; and other officials.

Highlighting the progress made in augmenting the supply of LPG connections to West Bengal households, Mr. Pradhan stated that the present figure is 1.10 crore connections, with 28 lakh new connections provided in last two years. He emphasised that West Bengal will be on par with the national average in LPG connections in the coming years, with nearly 60 lakh new connections to be provided under the PMUY scheme in the next three years.

Dr. Raman Singh, Chief Minister, Chhattisgarh, interacting with beneficiaries, on the occasion.

Dharmendra Pradhan, Minister of State for Petroleum & Natural Gas (Independent Charge), MoPNG, Govt. of India, handing over the LPG connection to a beneficiary, at the launching ceremony of PMUY, at Nazrul Manch, in Kolkata, West Bengal. Babul Supriyo, Minister of State for Heavy Industries and Public Enterprises, Govt. of India; SS Ahluwalia, Minister of State for Agriculture and Farmers Welfare and Parliamentary Affairs, Govt. of India are also seen in the photograph.

CorPoratE neWs

In this financial year, the target is to provide 73,000 LPG connections in Chhattisgarh under the

PMUY scheme.

With nearly 60 lakh new connections to be provided under the PMUY scheme in the next

three years West Bengal will be on par with the national average in LPG connections.

Chhattisgarh Kolkata


Largest Sewage Treatment Plant in the country to be set up at Mathura

the Ministry of Petroleum & natural Gas (MoPNG) through IndianOil’s Mathura

Refinery has embarked on a project to set up India’s largest sewage treatment Plant at Mathura that will purify sewage from Mathura and Vrindavan, and the treated water will be used by the refinery for its industrial use. Mr. nitin Gadkari, Minister for road transport and Highways & shipping, Govt. of India, laid the foundation for the state-of-the-art sewage treatment Plant in the presence of Ms. Uma Bharati, Minister for Water resource, river development and Ganga rejuvenation, Govt. of India; Mr. dharmendra Pradhan, Minister of state for Petroleum & Natural Gas (Independent Charge), Ministry of Petroleum and Natural Gas (MoPNG), Govt. of India; and Ms. Hema Malini, Member of Parliament, Mathura. the plant will be set up at a cost of ` 40 crore.

Yamuna river will gain doubly by this effort. the treated effluent water, which was so far being discharged in Yamuna, will not be discharged there and will be entirely used by the Refinery. Moreover, the quantity of water which was being

Left to right: Dr. Rajat Bhargava, Joint Secretary and Mission Director, NMCG, signing the MoU with SM Vaidya, General Manger I/C, Mathura Refinery. Hema Malini, MP Lok Sabha, Mathura; Dharmendra Pradhan, Minister for State for Petroleum and Natural Gas (Independent Charge), MoPNG, Govt. of India; Nitin Gadkari, Minister for Road Transport and Highways & Shipping, Govt. of India; Uma Bharti, Minister for Water Resources, River Development and Ganga Rejuvenation, Govt. of India, were also present on the occasion.

The treated effluent water, which was so far being discharged in Yamuna, will not be discharged

there and will be entirely used by Matura refinery. Moreover, the quantity of water which was being

drawn from Yamuna river by the refinery for processing purpose will not be required now.

drawn from Yamuna river by the refinery for processing purpose will not be required now.

A memorandum of understanding (MoU) for the project was signed by dr. rajat Bhargava, Joint secretary and Mission director, national Mission for

Clean Ganga (NMCG) and Mr. SM Vaidya, General Manger I/C, Mathura Refinery, in the presence of Mr. B Ashok, Chairman, IndianOil and the officiating luminaries.

CorPoratE neWs

Mr. ss Ahluwalia, Minister of state for Agriculture, Farmers Welfare & Parliamentary Affairs, Govt. of India, distributed LPG connections under PMUY at darjeeling and siliguri in West Bengal state. On August 21, 2016, at darjeeling, a total of 238

SS Ahluwalia, Minister of State for Agriculture, Farmers Welfare & Parliamentary Affairs, Govt. of India, along with Bimal Gurung, Chief Executive Chairman, Gorkhaland Territorial Administration; and other delegates at the launch ceremony at Darjeeling.

SS Ahluwalia, Minister of State for Agriculture, Farmers Welfare & Parliamentary Affairs, Govt. of India; along with Ranjan Kumar Mohapatra, Gen. Mgr., WBSO; Amales Dutta, Dy. Gen. Mgr. I/C (LPG); and other delegates during the launch function at Siliguri.

Darjeeling and Siliguri

LPG connections were distributed among the beneficiaries to mark the occasion. While on August 22, 2016, at siliguri, a total 344 LPG connections were distributed among the beneficiaries.


World Biofuel Day

speaking at the national Conference on the World Biofuel day in new delhi, Mr. dharmendra Pradhan,

Minister of State for Petroleum & Natural Gas (Independent Charge), Ministry of Petroleum & Natural Gas (MoPNG), Govt. of India, said that there is a large potential of biofuel business in India to grow from the present ` 6,500 crore to ` 1 lakh crore in the next 10 years. He further added that the Prime Minister has set a target of 10% import reduction in crude by 2022 and biofuels can play an important role in achieving the target. Mr. dharmendra Pradhan said that the biofuel programme has the capacity to provide better remuneration for farmers, address environmental concerns,

reduce dependence on imports and help in foreign exchange savings. the Petroleum Minister said the Government is willing to provide conducive policy environment to support development of biofuel but import of raw material or waste for this purpose cannot be allowed.

speaking on the occasion, Mr. Piyush Goyal, Minister of State (I/C) for Power, Coal, new & renewable energy and Mines said that Viability Gap Funding scheme for the sector can be evolved in consultation with the stakeholders. Further, the Minister laid down a vision for the growth and development of the biofuel sector. He called for organising an International competition, under

Dharmendra Pradhan, Minister of State for Petroleum & Natural Gas (Independent Charge), MoPNG, Govt. of India, addressing the gathering on the occasion.

the aegis of the MoPnG, Mnre and the department of Biotechnology (DBT), and invite stakeholders from all around the World to brainstorm and devise innovative technologies and novel ideas to integrate the use of biofuels in the lives of the common man. the Minister pointed out that a major challenge that faces the sector is the sustainable availability of feedstock for the biofuel generation plants.

Investment announcements were made by Private equity and Public sector Oil Marketing Companies. IndianOil, BPC, HPC and NRL have identified 10 locations for setting up 2G ethanol plants with an estimated investment of ` 5,000 crore. Private players like CMC Bio-refineries, Praj Industries Ltd., Munzer, novozymes and shell have also announced an investment of ` 5,000 crore in the field of biofuels in India.

MoPnG has adopted a four-pronged approach and is running following programmes: ethanol Blended Petrol Programme (EBP) – Ethanol blending in Petrol, Second Generation Ethanol (2G Ethanol) – Ethanol production from celluloses and lignocelluloses material including chemical route, Bio-diesel Blending Programme – Bio-diesel blending in diesel, and waste/plastic to fuel.

MoPnG has given a big push for the ethanol blending program and is close to achieving 4% blending during the

current sugar year. the Bio-diesel blending program which was started a year ago on August 10, 2015 as a pilot project in 5 cities has now been extended to 6 states and Bio-diesel blended diesel is now sold through nearly 2,200 retail outlets in the country. the Government has also allowed production of ethanol from alternative routes.

the World Biofuel day is celebrated every year to commemorate the anniversary of the successful working of a diesel engine run on peanut oil, by German innovator rudolf diesel in 1893.

Dharmendra Pradhan and Piyush Goyal, Minister of State for Power, Coal, New and Renewable Energy and Mines (Independent Charge) lighting the lamp to inaugurate the National Conference on “Energy Security for India-Creating a Biofuel Economy”.

Biofuel business in India to grow from present ` 6500 crore to ` 1 lakh crore in the next 10 years.

A major challenge that faces the sector is the sustainable availability of feedstock for the biofuel

generation plants.

Public Sector Oil Marketing Companies. IndianOil, BPC, HPC and NRL have identified 10 locations

for setting up 2G ethanol plants with an estimated investment of ` 5000 crore.

CorPoratE neWs


GK Satish takes over as Director (Planning & Business Development)

Mr. GK satish has taken over as Director (Planning & Business

Development) on the Board of IndianOil. Prior to this, he was Executive Director In-charge (Gas Business).

A graduate in Mechanical engineering from the national Institute of technology, surat, and a post-graduate in Management from

Management development Institute, Gurgaon, Mr. satish has over 30 years’ experience in IndianOil in the areas of

Marketing Operations, Logistics, Business development, International trade, natural Gas Business and Human resources.

Mr. satish is also Chairman of IndianOil-Adani Gas Pvt. Ltd., which is developing city gas distribution (CGD) networks in various cities across the country, and Chairman of IndianOil LnG Pvt. Ltd., which is setting up an LnG import terminal at ennore near Chennai. He is also a director on the Boards of Green Gas Ltd., which is operating CGd networks in Agra and Lucknow, and GsPL India Gasnet Ltd. and GsPL India transco Ltd., which are engaged in implementing cross-country natural gas pipelines.

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Fuel crisis in Tripura mitigated, IndianOil signs MoU with Bangladesh

the supply of petroleum products to the state of tripura was severely affected due to the recent heavy rains.

reaching fuel to the rain-ravaged state became a herculean task after the partial washout of the highway–nH 44 leading to the state. the Ministry of Petroleum & natural Gas (MoPNG), after a thorough review on the availability of Petroleum, Oils and Lubricants (POL) products in the state, paved the way for movement of petroleum products by rail to mitigate the impending crisis.

MoPnG, in deliberations with the state Government, organised the transportation of POL products through – RORO – (Roll On, Roll Off), wherein the trucks carrying bulk products and LPG cylinders were loaded on open railway wagons for transporting the fuel. the rake carrying IndianOil POL trucks was flagged off from Bhanga, Assam to reach Churaibari, tripura. despite the prohibitive costs, IndianOil undertook this initiative to bolster the supply of petroleum products in tripura. simultaneously, as per MoPnG’s advice, IndianOil trucks were also re-routed to tripura through the alternate circuitous route, reserved exclusively for POL and LPG movement. However, this resulted in an increased turn-around time of all trucks.

IndianOil, under the guidance of MoPnG, and the roads and Highways department of People’s republic of Bangladesh, signed a Memorandum of Understanding (MoU) in Dhaka. the MoU enables IndianOil to transport Petrol, diesel, Kerosene and LPG from Meghalaya to tripura in tank trucks via territory of Bangladesh using the Dawki (Meghalaya)–Tamabil (Bangladesh)–Chatlapur (Bangladesh)–Kailasshar (Tripura) route. This is an alternate route that can be used for fuel transportation during exigencies.

The MoU was signed by Mr. Pranab Kumar Das, Executive Director in-charge (Supplies), Mktg. Division, on behalf of IndianOil and Mr. subodh Kumar sarkar, Additional Chief engineer, technical services Wing, on behalf of roads and Highways department of People’s republic of Bangladesh, in the presence of Mr. Dipankar Ray, Executive Director, IndianOil-AOD State Office; and Dr. Adarsh Swaika, Deputy High Commissioner of India to Bangladesh.

the Bangladesh Government has agreed for facilitation of the movement of IndianOil trucks carrying petroleum goods to tripura through its territory till september 2016. Both sides have also agreed to extend the transit facility for a further short period on need basis. The facilitation extended by the Bangladesh Government under the MoU will further improve the supply situation of petroleum products in the state.

Pranab Kumar Das, Executive Director, in-charge (Supplies), Mktg. Division, IndianOil (2nd from right), on behalf of IndianOil and Subodh Kumar Sarkar, Additional Chief Engineer, Technical Services Wing (1st from right), on behalf of Roads and Highways Department of People’s Republic of Bangladesh, signing the MoU in the presence of Dipankar Ray, Executive Director, IndianOil-AOD, (1st from left); and Dr. Adarsh Swaika, Deputy High Commissioner of India to Bangladesh (2nd from left).

A truck carrying fuel loaded on open railway wagon for being transported to Tripura.


e-Receipt launched

Mr. BS Canth, Director (Marketing), and Padma Bhushan P Gopichand,

launched e-receipt facility, a first-of-its-kind initiative in the Indian petroleum industry at a company-owned company-operated (COCO) outlet in Masjid Moth, new delhi. the facility has been activated at more than 1,000

IndianOil fuel stations across the country.

traditionally, manual bills were provided to customers for fuel transactions, which were upgraded to printed bills with the automation of the petrol pumps. In February 2016, IndianOil commenced sMs services at more than 1,000 retail outlets across the country. Going forward, IndianOil has now launched e-receipt, which is sent as a link through sMs. the customers have the option to either save the e-receipt or forward it to their e-mail Id. Customers also may register their e-mail ID and receive the receipt directly in their inbox.

A unique form of customer engagement, e-receipts enable customers to rate services at outlets, track fuel purchases, and receive monthly as well as yearly statements. e-receipts

also pave the way for shifting the loyalty programmes from plastic to mobile, a major step towards fulfilling IndianOil’s vision to integrate customer feedback in business process. IndianOil plans to activate the facility at 12,000 outlets across the country by March 2018.

IndianOil reports net profit of ` 8,269 crore for Q1 2016-17

IndianOil notched up a net profit of ` 8,269 crore for the quarter ended June 30, 2016, which is 25% higher as

compared to ` 6,591 crore profit in the corresponding quarter of 2015-16. the income from operations for the quarter ended June 30, 2016 was ` 1,07,201 crore as compared to ` 1,13,743 crore in corresponding quarter of 2015-16 and despite better physicals, the decrease is purely because of fall in international prices in the current period.

the Board of directors has recommended bonus shares in the ratio of one equity shares of ` 10 for one existing

equity share of ` 10 each, out of accumulated reserves.

IndianOil Chairman, Mr. B Ashok, said, “IndianOil sold 21.378 million tonnes of products, including exports,

during Q1 2016-17. The refining throughput for Q1 2016-17 was 16.099 million tonnes and the throughput of the Corporation’s countrywide pipelines network was 21.437 million tonnes

during the same period. The gross refining margin during Q1 2016-17 was US$ 9.98 per barrel as compared to US$ 10.77 per barrel in Q1 2015-16.”

The net profit for Q1 2016-17 is 25% higher compared to that in the corresponding quarter of

2015-16.

CorPoratE neWs

A first-of-its-kind initiative in the petroleum sector

At the launch of e-receipt facility at a COCO outlet in Masjid Moth, New Delhi, at the dias (left to right): Vinay Mishra, Executive Director (Coordination); DK Sharma, Executive Director (Retail Sales); BS Canth, Director (Marketing); Padma Bhushan P Gopichand; and Sajjan Kumar, Executive Director, Delhi State Office.

BS Canth, Director (Marketing); Padma Bhushan P Gopichand fuelling the tank and seeing the e-receipt of the transaction in real time.


CoVEr stOrY

Employees go the extra mile for ensuring customer delight

“Interaction of employees with customers at the Point of Sale is an effective

employee engagement tool. This initiative has dual benefits – nurturing the brand with increased visibility and helping our

employees understand customer psyche.”

– BS Canth, Director (Marketing)

‘We Care for You – trust Us to serve You Better’

In his speech in south Africa in 1890, Mahatma Gandhi said:

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”

this year, as we celebrate the ‘Year of our Core Values’, IndianOil has launched a unique initiative named ‘We Care For You – trust Us to serve You Better’ to interact with the customers at fuel stations and get their feedback to further enhance the service standards and facilities. With this in view, employees (other than from Retail group) were invited on a voluntary basis to participate in a one-day experiential customer service programme (Pilot campaign) at fuel stations (retail outlets) and connect with the actual customers. the innovative approach of involving IndianOil officers from ‘other’ groups adds a new dimension to the whole endeavour by making it possible to have a fresh perspective on customer service.

the We Care for You initiative was launched on a pilot basis in Mumbai on June 24, 2016 at M/s Fort Motors in Mumbai. While inaugurating the programme and himself being the first volunteer, Mr. Bs Canth, Director (Marketing) said, “Interaction of employees with customers at the Point of sale is an effective employee engagement tool. This initiative has dual benefits – nurturing the brand with

increased visibility and helping our employees understand customer psyche.”

Continuing the initiative, 40 volunteers from Mumbai-based locations came forward and engaged with customers at different retail outlets across Mumbai. the feedback

that they have shared with IndianOil News is indeed inspiring.

Mr. Ms sharma, dGM (HS&E), Mktg. HO, was one of the first to volunteers for the initiative. Having worked in Operations through the years, he expressed that it was a unique opportunity to connect with our customers.

spending a day at M/s ravi Automobiles, Ghatkopar, and meeting a variety of customers gave him insights about

BS Canth, Director (Marketing), launching 'We Care For You' at M/s. Fort Motors, Goregaon, Mumbai.


their preferences. He opined that such initiatives send across a very powerful message that IndianOil truly cares.

Dr. Gopal Krishna Sharma, Chief Manager (QC), Mktg. HO, witnessed the fuel station operation for a whole day at M/s Auto Works India, Juhu, Mumbai. dr. sharma observed that majority of customers are frequent visitors to the fuel station and have complete trust in Quality and Quantity of products supplied to them.

In line with retail campaign ‘Fuelling the Famous’, dr. sharma chanced upon regular ‘famous’ customers – Mr. Sunil Anand (son of film personality Dev Anand) and Mr. Biswajit (a popular actor of the yesteryears).

similarly, many other volunteers came forward and enthusiastically participated in the initiative. All volunteers were unanimous in their appreciation of the We Care for You initiative. they all felt a sense of pride at having accomplished a new and unfamiliar task. They expressed that it was an excellent initiative which gave them an opportunity to learn about retail sales trade, while also enabling them to contribute more to the Company.

enthusiastic participation from Ms. Kritika Arunan, Ms. Priyanka Mehra, Ms. Pallvi Gupta, Ms. deepti Khadye, Ms. LB nazarath, Ms. Charmine Colacco, Ms. Pratima Dubey and all other volunteers helped explore new dimensions in customer service. Mr. CM Ghodpage, Chief Mgr. (Consumer Sales), Maharashtra State Office (MSO) expressed that seeing ‘Happy Customers’ resonated with the ‘Core Values’ instilled in every IOCian and inspired them to serve the Corporation with the same zeal in the future as well. Similar was the feedback from officers like Mr. sourabh Mohan, Mr. Prakash More, Mr. Harish sulakhe and Mr. Kiran solanki. thus, as is evident, several success stories emerged during the course of the Pilot campaign at Mumbai.

Mr. Ravindra Garg, General Manager (Administration & Welfare), Mktg. HO, time and again encouraged more and more employees to come forward and join the initiative. He emphasised the need of employee engagement initiatives and conveyed that this is a great beginning.

Mr. Subimal Mondal, Executive Director (Human Resources), Mktg. HO, also congratulated the volunteers

Dr. GK Sharma interacting with the customers at M/s Auto Works India, Juhu.


CoVEr stOrY

and said that each one of us should support the sales group in driving customer satisfaction. He said that initiatives such as these strengthen bonds with our customers and channel partners and help us understand their point of view much better. He was impressed with the constructive feedback from the volunteers and hoped for the same level of involvement from other volunteers as well.

Mr. DK Sharma, Executive Director (Retail Sales), Mktg. HO, expressed his satisfaction at seeing the zeal and passion of the volunteers. He emphasised that these are challenging times wherein every single indent matters and organisations need to become ‘customer centric’. In today’s competitive environment post complete deregulation of Motor spirit and High speed diesel, employees need to work with passion and join hands in serving the customer requirements. He urged the employees to come forward in large numbers and be excited at the prospect of taking part in this unique customer initiative.

the successful Pilot at Mumbai has encouraged the campaign launch pan India on the IndianOil day. the campaign was rolled out across eight state offices on

september 1, 2016 – GsO, KesO, tAPsO, UPsO-I, UPsO-II, PsO, IndianOil-AOd and WBsO – in a grand manner.

this initiative is already proving to yield tangible improvement, enabling team IndianOil to take the customer service paradigm to even newer heights. We Care for You is a one-of-its-kind opportunity that should not be missed by any of us! to put it in a nutshell, volunteers for the We Care for You initiative have demonstrated that for many IOCians ‘customer delight’ is their delight.

We sincerely hope that the success of this initiative will encourage many others to come forward and participate wholeheartedly in the We Care for You initiative.


Socialisingwith IndianOilWith more than a lakh Facebook fans, IndianOil is connecting and communicating with many people across the country. On this page, we bring to you a snapshot of most liked, shared, read and favoured interactions on our social media pages in the particular month.

Hello, IOCians! Have you joined IndianOil Facebook page and Twitter handle? If not, then do it today. Stay connected and have fun. Tag IndianOil by highlighting your unique work activity, tweet sel�es from the location events or from IndianOil fuel stations and more!

August snapshot

Most shared on Facebook

Likes: 8,500

Likes: 459,000

Most liked on Facebook

Likes: 1,500

Shares: 1,994 Shares: 431 Shares: 397

Most re-tweeted and favourite

Tweets: 589

Tweets: 395

Tweets: 475

Tweets: 395

Oil companies contributed15 crore to Chief Minister's Relief Fund

Salute The Soldier

Haldia - 2 Terminal View

Proud of its Rio-bound sports champ Congrats to IOCian P Gopichand

Prime Minister's Mann ki Baat IndianOil sportstar selected forthe prestigious Arjuna Award

World Biofuel Day

soCial BUzz


BUsinEss neWsAlkylation Unit commissioned at Paradip Refinery

NDA with DuPont, USA

As part of progressive, stage-wise commissioning of Paradip Refinery, the 650 kTPA Alkylation Unit of Paradip

Refinery has been safely and successfully commissioned in the presence of Mr. GS Singh, Executive Director (Technical), Paradip Refinery along with Mr. Praveen nagpal, Gen. Mgr. (Technical Services), Mr. Atul tiwari, Gen. Mgr. (Projects) as well as representatives of Project Management Consultants M/s Foster wheeler, lump sum turnkey contractor M/s Petronet LNG (PLL).

IndianOil R&D signed a non-disclosure agreement (NDA) with M/s DuPont, USA, for developing light-weight carbon nanotube (CNT)-

polymer composites, at r&d Centre. Mr. GK Acharya, Gen. Mgr. (TPF&PL) and Mr. HP Nanda, Director, Strategy, Growth Ventures, duPont, UsA, formally inked the agreement in the presence of Mr. BP Das, Executive Director I/C (R&D) and Dr. SSV Ramakumar, Executive Director (Refining Technology). Dr. GS Kapur, Gen. Mgr. (PC&AD); Dr. NS Raman, Dy. Gen. Mgr. (BIT, E&D) and other members from both the organisations were also present on the occasion.

The proud team of Alkylation Unit with GS Singh, Executive Director (Technical), Paradip Refinery.

This is the first sulphuric acid Alkylation Unit of its kind among public sector refineries to produce Motor Spirit (MS) blending component with high Octane (96.3) from FCC C4 Olefins and Isobutene (iC4). The unit is operated with

sulphuric acid as catalyst and produces Alkylate with almost no aromatics, olefin and sulphur. this plant is licensed by M/s ExxonMobil Research Engineering (EMRE), USA, and constructed by M/s PLL. the commissioning of this

unit will greatly help in production of Bs-VI Ms production from Paradip Refinery.

BP Das, Executive Director I/C (Research & Development), Dr. SSV Ramakumar, Executive Director (Refining Technology) along with members of R&D Centre and DuPont on the occasion of signing of the NDA agreement.

IndianOil r&d centre has developed an economically viable process to produce Cnt, and COX-free hydrogen using refinery feedstock and in-house designed catalyst and reactor. to scale up the process, a pilot plant of one kg/batch or one tonne per annum has been designed to operate in continuous or semi-continuous mode. IndianOil r&d centre has also developed a Cnt additised lead-acid battery, which increases the battery life. The field trials for the batteries are underway for e-rickshaw and solar applications.

In line with this, it is planned to develop light-weight Cnt-polymer composites jointly with duPont. the composites have manifold applications, especially in sectors like automobiles, armory, etc.

The commissioning of this unit will greatly help in production of BS-VI MS production from Paradip

Refinery.

Development of light-weight CNT-polymer composites jointly with DuPont have manifold applications, especially in

sectors like automobiles, armory, etc.


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Inauguration of IndianOil’s first Mahindra Samriddhi Centre.

IndianOil’s first Mahindra Samriddhi Centre has been commissioned at M/s shree Madhav Kisan Seva Kendra, dhamangaon, district Amravati

under Nagpur Divisional Office (NDO). The centre was inaugurated by Mr. Sanjiv Ralli, Dy. Gen. Mgr. (Retail Sales), Maharashtra State Office. Officials present on the occasion were Mr. MK Pathak, Senior Divisional

With a view to empowering the new officers joining the organisation, a

unique training initiative was launched for Karnataka state by southern region (SR) Training Centre. Taking 25 young engineers/MBAs from retail/Consumer sales, engineering and Operations functions, on a journey of self-discovery, a three-day ‘Cross Functional team Building’ programme was conducted recently at Hassan. Conducted by expert and qualified internal faculty, the exposure comprised of a blend of intense t-group training, feedback instruments and indoor/outdoor group activities.

Quite different in its approach and delivery, the programme had the flavour of a ‘Sensitivity Lab’ as is fondly called by trainers, blended classroom training with human processes based on ‘Here & now’ principle, professionally known as t-Groups in training parlance. Healthy environment is built stage-by-stage, using time-tested behavioural instruments and feedback sessions, with a view to helping individuals to ‘look at themselves.’ the climax of this learning is that the group members learn to help each other through compassionate feedback, besides

In a rural push, first Mahindra Samriddhi Centre inaugurated

A unique ‘Human Process Lab’ at KaSO

Group of participants with S Varadachari, Executive Director, KaSO; M Paduvaipathy, DGM I/C (Operations), KaSO; A V Rajaganeshamurthy, DGM (RS), Mktg. HO (faculty); S Ganesh Kumar, Ch. Mgr. (Training & Development), SR; J Jeyes, Sr. Mgr.(T&D), SR (faculty); K Naveen Kumar, SDRSM, Mangalore DO; and Anup Kushwah, Mgr. (RS), Mangalore DO.

retail sales Manager, ndO; Mr. Vivek sachan; Sr. Mgr. (Retail Sales) NDO; Mr. Roshan Sawai; Mgr. (Retail Sales) NDO and local dealers. While pursuing its vision to provide one-stop solution for farmers at Kisan Seva Kendra outlets, IndianOil has tied up with Mahindra Agro, a subsidiary of Mahindra group for farming-related support and services.

the samriddhi Centre provides a bouquet of products and services to farmers, i.e., seeds, fertilisers, pesticides, Agri counseling, Knowledge Centre etc. It also helps farmers in productivity enhancement. It gives them access to Farmers’ Library and Knowledge Centre through mobile app 'MyAgriGuru'. It also provides forward linkage support through procurement of pulses, fruits and vegetables. the centre has a macro soil testing facility, which helps farmers to decide on optimum requirement of fertilisers for their farms. this will in turn help them to optimise and reduce input cost of cultivation of farm produce.

sharing their own realisations during the progress of the human process labs.

While inaugurating the programme, Mr. Anil Limaye, dy. Gen. Mgr. (Human Resources), Karnataka State Office (KaSO), invited the Z-generation officers to pick up life skills quickly through work experiences. Taking stock of the learning, Mr. S Varadachari, Executive Director, KaSO, touched up on career crossroads that will come up in one’s path and urged the participants to maintain a wider life sense and long-term vision.

The Samriddhi Centre provides a bouquet of products and services to farmers, i.e., seeds, fertilisers, pesticides, Agri counseling, Knowledge Centre etc.


BUsinEss neWs

BP Das, Executive Director I/C (R&D), addressing the SAC members.

TS Khwaja, Executive Director (Aviation), HO, inaugurating 101st Aviation Fuel Station at Shimla, Himachal Pradesh.

IndianOil, in association wth Department of Biotechnology (DBT), Ministry of science and technology, hosted the fourth meeting

of Scientific Advisory Committee (SAC) at IndianOil's R&D Centre, Faridabad. Mr. BP Das, Executive Director I/C (R&D); Dr. Renu Swarup, senior Adviser, dBt, Ministry of science and technology; Prof. Kt shanmugam, University of Florida; Prof. Jayant Modak, Indian Institute of Science (IISc), Bengaluru; Dr. Gunnar Liden, Lund University, Sweden; Dr. DK Tuli, Executive Director, Bio-Energy Research Centre; and other experts from India and abroad were present at the occasion.

speaking on the occasion, Mr. das said, “the IOC-dBt Centre for Advanced Bio-energy research is four years old now. It works in the area of Ligno-cellulosic based bio-fuels and has been widely appreciated.” He informed that IOC-DBT Centre would be putting up greenfield 10 tonnes per day demonstration plant based on indigenous cellulosic ethanol technology developed at the Centre, at the new r&d Centre by Q2 2019. The Centre is at an advanced stage of producing

Mr. TS Khwaja, Executive Director (Aviation), HO, inaugurated 101st Aviation Fuel station at shimla,

Himachal Pradesh, in the presence of Mr. ss Maggirwar, Airport director, shimla Airport; Mr. KK Goyal, Gen. Mgr. (Aviation), Northern Region; Mr. Sanjay Sahay, Gen. Mgr. (Aviation), HO; and other officials of IndianOil.

As a part of Corporation business strategy, the new location has been developed as a low-cost fuelling point so as to cater to fuelling requirement of small-sized aircraft at shimla Airport. A specially designed stainless steel containerised storage tank of 15-kl capacity through BG (Cryogenics), IBP divisions, nasik, mounted on pedestal has been installed at this location. It is a single unit complete with receipt, delivery and filtration systems.

4th Scientific Advisory Committee Meeting at R&D Centre

101st Aviation Fuelling Station inaugurated at Shimla

indigenous cellulolytic enzyme cocktail at 150 lit. scale, the first such attempt in the country.

He further added that the Centre is putting up world’s first pilot facility at R&D Centre to convert carbon dioxide to bio-diesel fraction components along with very high value co-products like

omega-3 fatty acids, which is expected to be installed by March 2017. He informed that the other route of bio-electrochemical

conversion being pursued with M/s VItO of Belgium for carbon dioxide utilisation also has very good potential and is at an advanced stage of development.

speaking on the occasion, dr. renu swarup said, “dBt has commissioned projects at three centres, including one at IndianOil r&d campus. these projects are not regular r&d projects – but are unique R&D experiments that are being keenly watched by the Government and industry.” she added that the IOC-dBt work on enzyme cocktail is keenly watched by all stakeholders and scale-up of enzyme production shall lead to indigenous enzyme technology comparable to the best in the industry. The committee has experts from India and abroad and has detailed technical presentations.

The IOC-DBT Centre is at an advanced stage of producing indigenous cellulolytic enzyme cocktail at 150 lit. scale, the first

such attempt in the country.


BUsinEss neWs

N Biren Singh, Minister for Flood Control and Sports, Govt. of Manipur; ONK Singh, Chief Secretary, Govt. of Manipur; BB Sharma, Commissioner (F&CS), Govt. of Manipur; and N Basanta Singh, Factory Inspector, Govt. of Manipur at the Malom depot along with depot officials.

A new depot at Malom near Imphal Airpot, in the state of Manipur, was commissioned on an area of 35.6 acres of

land. This is a resitement of old depot, which existed on an area of 2.33 acres and 11 km away from the new depot. the existing depot had a total operating tankage of 6,700 kl for Motor spirit/superior Kerosene Oil/High speed diesel, which is only 15 days cover for the state of Manipur. the new depot, with a tankage of 21,900 kl, will have 50 days' cover for all the three products together. this new depot and the stock it will hold will be able to tide over situations such as land slides, road blockades, bandhs, etc.

Commissioning of Malom (Imphal) Depot

Mr. n Biren singh, Minister for Flood Control and sports, Govt. of Manipur; Mr. OnK singh, Chief secretary, Govt. of Manipur; Mr. BB Sharma, Commissioner (F&CS), Govt. of Manipur; and Mr. n Basanta singh, Factory Inspector, Govt. of Manipur, graced the occasion. Mr. Okram Ibobi Singh, Chief Minster of Manipur, expressed his joy on this occasion and conveyed the best wishes of Chief secretary, Govt. of Manipur. the dignitaries were welcomed by Mr. sI singh, Chief divisional retail sales Manager and state-level Coordinator, Manipur; Mr. Mephun dangshawa Maring, sr. depot Manager, Imphal; Mr. KH Kom, sr. Airport terminal Manager, Imphal Aviation Fuel station; and their team. IndianOil officials briefed the Government team about the profile of this depot and on the workings of Smart Terminal.

IndianOil set up a stall at the RIG Expo 2016 organised at tiruchengode, nammakkal, tamil nadu. Mr. tG nagarajan,

GM (Institutional Lube Sales), Tamil Nadu, IndianOil was the chief guest of the inaugural function of RIG Expo, where he addressed the gathering in the presence of Mr. n Ponnusamy, Founder, trUs; Mr. Kurinji A Murugesan, President, trUs; Mr. K Mohan, zonal Manager, Ashok Leyland, Chennai; Mr. sudhir Kumar nagar, senior regional Manager, HPCL, Bengaluru; and Mr. Ms ramamoorthy, regional Manager, BPCL, Chennai.

“each water rig operator brings tears of joy in the eyes of the person for whom they dig the water rig. the basic fact that TRUS members do not work for profit but they work for the benefit of the society itself proves their prominence in the business, across the country. IndianOil is associated with trUs from the day of its inception and the association is still growing stronger, with IndianOil enjoying a market share of 38% of lube consumption by the TRUS,” said Mr. tG nagarajan.

Tiruchengode Rig Urimaiyalargal Sangam (TRUS) is a consortium of rig owners in and around tiruchengode, and currently having an active membership of 2,566 rig operators. the entire requirements of lubricants for rig operations and its allied services are entirely met through the sourcing done by trUs. IndianOil holds a major market

SERVO preferred lubricants of TRUS members

Kurinji A Murugesan, President, TRUS inaugurating the IndianOil Stall at the RIG Expo 2016 at Tiruchengode, in the presence of TG Nagarajan, GM (Institutional Lube Sales), Tamil Nadu, IndianOil (2nd from right); T Palanikumar, Chief Divisional Retail Sales Manager, Salem, IndianOil (1st from right); S Veluchami, Treasurer, TRUS (2nd from left) and other office bearers of TRUS and IndianOil.

share in Lubes business with trUs.

the IndianOil stall focused on SERVO range of lubricants, with special focus on servosynco e 68, a grade of synthetic compressor oil and SERVO Pride XL Plus. servosynco e68 oils are specially designed PAO-based synthetic, long-drain compressor oil for high-pressure air compressors and provide excellent lubricity and low oil consumption rate at enhanced safety levels. SERVO Pride XL Plus is a severe-duty diesel engine oil, which provides higher level of protection against soot-related viscosity increase and viscosity loss due to shear.

Malom depot, with a tankage of 21,900 kl, will have 50 days' cover for all three products together. This

new depot and the stock it will hold will be able to tide over situations such as land slides, road

blockades, bandhs, etc.


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First Captive

in oil & gas sector in India

JettyThe latest feather in Paradip Refinery’s cap – South Oil Jetty – is the first captive jetty in Oil & gas sector in India. It brings to Paradip Refinery the native ability to import crude and export products. The jetty can also be used for faster movement of products coastally for domestic consumption.

As part of Paradip Refinery Project, IndianOil has set up south Oil Jetty at a cost of ` 811 crore along with

associated facilities at Paradip Port trust. the south Oil Jetty has the distinction of being the first captive jetty in the oil & gas sector in India.

the 361-metre-long jetty, constructed on a land leased by Port of Paradip is the biggest evacuation infrastructure of the refinery, apart from an extensive new cross-country product pipeline network being taken up separately by the Pipelines division of IndianOil. Crude oil imported by the refinery, after processing, will be shipped to Asia Pacific, Europe, and US as finished products. sizeable part of the products will also be shipped to fast industrialising southern Indian states through the coastal route along India's east coast using the jetty. According to Mr. ramjee ram, "the jetty, standing on 322 cast in situ RCC piles, will be able to handle the widest range of finished products, cargo and crude oil."

The captive jetty is first of its kind in India for a greenfield coastal refinery. It is located inside the port harbor area, on the seashore, close to the entrance channel of the port.

Being constructed in accordance with the guidelines of Oil Industry safety directorate of India, the jetty has elaborate fire-fighting arrangements in place. This includes four fire tower monitors of 20 meters, capable of pumping water at a pressure of 1,000 gallon per minute (GMP), four jumbo water curtains of 0.6 meters with a capacity of 6,000 litres per minute, four base monitors of 1.6 meters of 1,000 GMP capacity, and seven double-headed hydrants of 1.6 meters, also of 1,000 GMP capacity. Further, to prevent fire hazard at the jetty, there are two fire stations - one on the south side and the other on the north side of the refinery. Fire hazards

will be controlled by an rCC-construction blast-resistant control room with a blast load of 3 pounds per square inch.

A single berth is provided at the jetty for loading of products and unloading of crude oil. It has one crude pipeline and eight product

pipelines (Motor Spirit, High Speed Diesel, Naphtha, Dual-Purpose Kerosene, Propylene and Propylene vapour), while three utilities pipelines are laid from south Oil Jetty to IndianOil Paradip Refinery.

Associated facilities for the jetty include one sub-station, one Control room along with major equipment, viz., eight Custody transfer Metering systems, a Vapour recovery

A panoramic view of South Oil Jetty.

Based on the maximum off-take from the refinery and the average ship sizes, approximately 212 ships can be loaded

from the jetty per year.


System, ten Marine Loading Arms on jetty (capacity varying from 3,930 m3/hr to 180 m3/hr), nine Scrapper Launcher and receiver, and a digital Control system.

The jetty houses a Service Platform (55 m x 30 m), two Berthing Dolphins (40 m x 16.5 m), four Mooring Dolphins (16 m x 16 m), four High-Volume Long-Range Monitors (HVLRMs), four Jumbo Curtain Systems, six Main Flint & Walling (FW) Pumps (1,000 m3/hr), four Jockey Pumps (100 m3/hr), and two Hydraulic Gangway Towers. Two Unloading Arms (for Crude) and eight Loading Arms (for products) are also installed at jetty top.

the average parcel size for product is 62,000 dead Weight Tonnage (DWT) with a berth turndown time of 24 hours, while for crude unloading, it is 1,00,000 dWt, with a berth turndown time of 26 hours. Based on the maximum off-take from the refinery and the average ship sizes, approximately 212 ships can be loaded from the jetty per year.

the jetty was inaugurated by Mr. nitin Gadkari, Minister for road transport and Highways & shipping, Govt. of India, on July 10, 2015

Operations at South Oil Jetty of Paradip Refinery commenced on August 25, 2016 with the first dispatch of product – a cargo of 17 thousand metric tones (TMT) of BS-IV High Speed Diesel (HSD) to Haldia – transported by the vessel Mt Agility.

The vessel MT Agility berthing at South Oil Jetty.

Ramjee Ram, Executive Director I/C, Paradip Refinery, inaugurating the loading operation of HSD into the vessel, along with GS Singh, Executive Director (Technical), Paradip Refinery.

Mr. Ramjee Ram, Executive Director I/C, Paradip Refinery, inaugurated the loading operation of Hsd into the vessel, in the presence of Mr. GS Singh, Executive Director (Technical), Paradip Refinery and N Vaiyapuri, Dy. Chairman, Paradip Port Trust. Other senior officials from the refinery, Paradip Port trust, Mktg. division and M/s IOt Infrastructure & Energy Services Ltd. (formerly Indian Oiltanking Ltd.) were also present on the occasion.


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The vessel was loaded at a flow rate of 2000 cubic meter per hour. the loading operation, which began at 11:30 a.m., was

completed at around 2:30 a.m. on the following day. shortly thereafter, the vessel left for Haldia at around 6:30 a.m.

The proud team of Paradip Refinery at South Oil Jetty.

art OF LIVInG

Awareness important to reduce the impact of heart attackduring a health talk delivered by renowned

cardio-thoracic surgeon dr. naresh trehan at IndianOil's Pipelines Division Head Office, noida, he said that awareness about the heart disease by patients as well as physicians is important to reduce the impact of heart attack. speaking on technical advancements in surgical coronary revascularisation, dr. trehan said that there have been number of advancements like minimally invasive techniques and robot-assisted coronary artery bypass grafting. With the development of technologies, surgeons have been increasingly able to perform complex cardiac procedures, including coronary artery bypass grafting, mitral and aortic valve replacement, and atrial septal defect closure, through smaller-than-traditional incisions, he said.

robotic surgical systems have permitted the manipulation of surgical instruments through limited thoracic incisions. He demonstrated through video clips how the wrists of a surgical

instrument mimic the motions made by the operating surgeon, who sits at a console away from the operating

table maneuvering the surgery. the surgeon peers through an eyepiece that provides high-definition,

full-color, magnified, three-dimensional images of the surgical site provided by endoscope. dr.

Trehan also explained about the emerging field of cell-based therapy as an attractive

alternative to surgical bypass.

He concluded with a thought-provoking observation that one of the biggest contributors to heart attacks is a lack of commitment to a heart-healthy lifestyle. Your lifestyle is not only your best defence against heart disease and stroke, it's

also your responsibility, he added. the talk was webcast live across the

Pipelines division, wherein feedback and question-answers were sought by

Pipelines Region Offices in Rajkot, Panipat and Chennai using video conferencing.

A cargo of 17 thousand metric

tones of BS-IV High Speed Diesel (HSD) is the first product

dispatch from South Oil Jetty.

Based on inputs from Manjushree Singh, SM (A&W), and Ajit Kumar Choudhary, DM (Projects), Paradip Refinery


mEDia BYtes

Oil & gas sector may see up to ` 3L-cr investments by 2022India’s oil and gas sector could see investments to the tune of ` 2.5-3 lakh crore by 2022 to unlock 10-15 trillion cubic feet (tcf) of natural gas resources, said Sashi Mukundan, head of the hydrocarbon committee for industry body CII.

The top executives of oil and gas companies such as BP, RIL and Cairn India, among others, discussed the roadmap for aggressive exploitation of natural gas in the country with petroleum minister Dharmendra Pradhan and secretary in his ministry KD Tripathi.

Mukundan, said that the investments could substitute about ` 10 lakh crore of imports. “We just had a closed door meeting with the petroleum minister and his team. They support building India into a gas-based economy. It is not just about producing more gas but how to bring the fuel to the customers. It is about building a business case for all segments including power, fertiliser and city gas distribution industries,” Mukundan said. The BP country head said that the 10-15 TCF is the estimates of discovered reserves that could be monetised in the coming years.

The Financial Express, August 17, 2016

Oil exploration regime gets thumbs-up from industryA survey done by EyeOn consultancy and PetroFed, 214 respondents from public and private sector across the hydrocarbon industry supply value chain, put forward an optimistic view of the future of the Indian hydrocarbon sector, with 93.5% expecting significant to moderate growth over the next five years.

On the policy front, a third of the respondents preferred boosting private investments in the domestic exploration and production (E&P) sectors and increasing India's E&P portfolio and investments abroad to reduce hydrocarbon import dependency by 10%. About 65% respondents welcoming the shift from production/profit-sharing to revenue-sharing contracts and introduction of open acreage policy and more than 64% expecting a successful rounds of bidding for the discovered small fields.

77.3% of the survey sample recommended encouraging transition to a gas-based economy and increasing the use of biofuels, in the context of global concern for reducing CO2 emissions. However, 63.6% sought development of relevant infrastructure as the key to accelerate gas usage and increase the share of gas in India's energy mix.

The Economic Times, August 9, 2016

ONGC, partners to invest ` 823 crore for gas in Bokaro blockOil and Natural Gas Corp and its partners will invest ` 823 crore to produce natural gas from coal seams of its Bokaro block in Jharkhand from 2017-18, the state-owned firm's Chairman Dinesh K Sarraf has said.

ONGC is the operator of the Bokaro coal-bed methane (CBM) Block BK-CBM-2001/1 with 80 per cent stake while the remaining 20 per cent is with IndianOil. CBM is a form of natural gas extracted from underground coal beds, and ONGC's share in this project would be ` 658.62 crore.

"The project envisages coal bed methane gas production of 4.068 billion cubic meters in 20 years with a peak of 0.9 million standard cubic meters per day and a plateau production of 0.75 million metric standard cubic metre per day (mmscmd)," Sarraf said, adding that the "production from this project is expected to commence during 2017-18". It includes drilling of 141 wells with multilayer hydro-fracturing and installation of three production facilities.

ONGC had won the Bokaro block in the first round of CBM block bidding in 2003. The company has so far been awarded nine CBM blocks, of which it has relinquished five.

It produces 0.007 mmscmd of gas from its Jharia CBM block in Jharkhand and output is projected to touch 0.05 mmscmd by 2017-18. ONGC holds 85 per cent interest in the Jharia block while Coal India Ltd has the remaining 26 per cent. ONGC will drill over 350 wells in three blocks in Jharia, Bokaro and North Karanpur in Jharkhand, he said, adding that the peak output of 3.2 mmscmd is likely in 2020-21.

Business Standard, August 14, 2016

Gail India to partner US firm for new gas power generation technologyState-owned Gail (India) Ltd tied up with California-based closely-held firm Bloom Energy Corp. to pursue natural gas-based fuel cell power generation, a new technology. Gail said an agreement will be signed with the company in the presence of oil minister Dharmendra Pradhan, Gail chairman and managing director BC Tripathi and Bloom Energy chief executive KR Sridhar. "This will explore long-term natural gas market potential for power generation.” Gail said.

Bloom Energy said its fuel cell technology could help the country move away from relying on fixed power infrastructure which is prohibitively capital intensive to “capital light and soft” infrastructure.

Bloom Energy claims its technology converts fuel into electricity through a clean electro-chemical process, which can use a variety of fuels, including biogas.

Unlike traditional power generation, Bloom uses virtually no water and produces no unhealthy emissions, it stated.

Gail, which is in the field of gas marketing and transportation, will benefit from a deeper gas market in the country.

At present, natural gas accounts for only about 6.5% of India’s primary energy mix dominated by coal and crude oil.

The government is pursuing private investments into the entire value chain of gas, which is generating interest from firms such as Bloom Energy.

However, availability of gas is limited in the country and freight cost and currency exchange rate movements add to uncertainty in relying on liquefied natural gas imported from gas surplus countries.

Livemint, August 22, 2016 Disclaimer: The above are gleanings from premier media sources for information-sharing only; readers may cross-check with sources mentioned against each for accuracy and more details.


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Young Lube Officers’ ConclaveThe Lubes business is getting more competitive, making it ever more necessary for IndianOil to differentiate itself from the competition. The first-ever conclave for young officers of Lubes group was such an event, which provided a perfect platform to engage young professionals from different Lubes departments in this discussion – for them to assimilate new information and share their own ideas.

Murli Srinivasan, Executive Director (MSO) (on the right), welcoming BS Canth, Director (Marketing).

Young lube officers along with senior officials at the conclave.

“sixty-five percent of Indian population is less than 35 years old and the aspirations of this young group

are very high. the government is upbeat about it and feels that the youth is the driving force in India. the present young officers in IndianOil will be leading the company in future. Customer orientation is the core strength of Lubes department. These young officers should, therefore, spend value time with the customers. technology only may not give sustained advantage, as everyone will have access to it. However, customer connect can provide the necessary edge over others players in this fiercely competitive lubes business,” said Mr. B Ashok, Chairman, while addressing a

“Cross-leveraging is very important and the young officers should work as a team with other cross functions of

IndianOil. They should be inquisitive, try to troubleshoot and find the root cause of any problem. For this, they need to read a lot and update themselves with latest

developments.”

– B Ashok, Chairman

select group of young lube officers at Young Lube Officers’ Conclave, the first-ever conclave meant for young officers of Lubes group, with the theme “Cost transformation and Revenue Generation,” was organised at Mktg. HO recently.

Mr. BS Canth, Director (Marketing); Mr. KL Murthy, Executive Director (Lubes); Mr. Murali Srinivasan, Executive Director, Maharashtra State Office (MSO); and other senior officers from the Lubes group as well as the r&d–Lubricant technology department, were also present on the occasion.

reminiscing his initial days as a young technical services engineer, Mr. Ashok further said, “Cross-leveraging is very


“It is heartening to know that due

credence is given to Lubes business unit by the highest management of IndianOil. Young Lube Officers' Conclave, the first of its kind, provided the platform where all departments under Lubes did brainstorming on the various challenges. the Chairman's inaugural address and closing remarks were quite inspiring and impacting. It was an excellent experience interacting with the management and we could sense their vision for the Corporation and expectations from the youth in achieving that vision. Expectations of the management from this young team of IndianOil are enormous and we assure that we will leave no stone unturned in ensuring the fulfillment of the vision of The Energy of India (the Corporation) to be a globally admired company.”

Saagar V Kondaguli,Dy. Manager (Institutional Lube Sales), Bengaluru

“the major takeaway from the conclave is that

we as young officers of the corporation need to focus on new business opportunities in this highly competitive world. We should work closely with OeMs/customers and be ready for upcoming technologies in a time-bound manner. to me as a research scientist, the corporation has given freedom to work and try innovative ideas. the presentations made by different divisions like technical services, Operations, Blending Plants, Retail Sales, etc. were excellent and

I was able to understand the complexities involved in each of these areas. the informal interaction with Chairman and Director (Marketing) on the previous day of the conclave has enabled me to broaden my vision and to sharpen my own skills.”

Dr. Sarita Sethdeputy Manager – research

(Automotive Oils)r&d Centre

"For me, the major takeaway from the conclave was to learn about the intensive role process automation is

likely to play in lube blending plants. Inputs on concepts like the use of Ca-Li grease, polyurea grease, mini oil kit, process viscometers, mathematical modelling using blending optimisation and supervisory system, polyethylene terephthalate (PET) and flexi pouches, auto

cartoniser, dock levellers to reduce human intervention and the concept of providing factory-made products at the customer's end were quite informative."

Sanket Gulab Ghate, Officer (Lubes-Safety), Lube Blending Plant, Silvassa

“Young Lube Officers' Conclave has been a

major learning experience in my career. We made a presentation on the ‘direct sales – Challenges and Initiatives,’ which was based on emerging Indian economy and the sectoral opportunities for IndianOil in the coming years in Lubes marketing. this conclave gave me an opportunity to understand the overall scenario as far as ‘Lubes’ sector is concerned, the company’s present position and the opportunities for growth that lie ahead of us. Interaction with senior executives as well as Lubes officers across the length and breadth of the country is always a fascinating experience because of the diversified ideas and positivity that we get to share.”

Rajeev Ranjan PrasadAsst. Manager (Institutional Lube Sales), Haldia

Reflections of young lube officers

Dr. Sarita Seth (2nd from left) at the conclave.


“Keep running, keep innovating, keep learning, keep making friends, and keep yourself positioned high in the

competition.”

– BS Canth, Director (Marketing)

important and the young officers should work as a team with other cross functions of IndianOil. they should be inquisitive, try to troubleshoot and find the root cause of any problem. For this, they need to read a lot and update themselves with latest developments.” The Chairman was emphasised on executing assignments in the shortest possible time.

Mr. Canth remarked that the lube market is highly competitive and dynamic and there is a constant need to innovate. to emphasise the importance of knowledge based innovation and quick response to changes, he even

narrated a story from Panchatantra about a deer which was the fastest runner in the jungle but later became complacent and got killed. Mr. Canth signed off by saying, “Keep running, keep innovating, keep learning, keep making friends, and keep yourself positioned high in the competition.”

Speaking to the officers, Mr. Murthy said that the young brigade needs to seek answers to several pertinent questions that the Lubes group is facing in today’s competitive scenario. At the conclave, a total of seven presentations were made, which covered plant operations, input management, logistics management, modern retailing, direct sales, technical services and lubricant technology (IndianOil R&D). regarding the ideas presented by each team, the Chairman advised the teams to take responsibility of converting the ideas into reality and see to it that these are implemented in shortest time frames.

sPECial stOrY

Stanford University engineers have created clothing for a warming world — a fabric that allows your body heat to escape far better

than other materials do. The fabric uses nanotechnology that not only allows moisture to leave the body better, but helps infrared radiation escape better. As a result, the body should feel around 4.8 degrees (2.7 degrees Celsius) cooler than cotton and 3.8 degrees (2.1 degrees Celsius) chillier than commercially available synthetics.

Regular materials do a good job of absorbing moisture. These are also good at trapping heat energy to warm you, but letting it go is another matter. That's where clear clingy plastic kitchen wrap comes in.

The material allows infrared radiation to escape the body but because of its transparency, it also allows visible light to escape. So the engineering team worked at changing the pore size of the material and added other chemicals, allowing the heat (infrared radiation) and moisture out, but not visible light. And it is cheaper than cotton. But that material felt too flat, so the next step was to weave it, to feel like regular fabric. The new avatar feels very soft.

The researching team has used devices to mimic human skin and monitor skin temperatures, but more testing is still needed. It is likely

Engineers give new meaning to the phrase 'cool clothes'

oUt-oF-tHe-BOX

Photo: Yi Cui Group/Stanford University

Source: Associated Press

Abbreviated from: http://www.apnewsarchive.com/2016/Engineers-have-created-cooling-clothing-designed-for-a-warming-world/id-de2db410247b4903b0e0d8f168745be8

to take another three years for mass production to proceed so people could buy and wear it.


August 1966, fifty years ago

this month tHAt YeAr

Source: IndianOil News, August 1966.

The picture shows Maj. Gen. Sarda Nand Singh (Retd.), the then Director-in-charge Gujarat Refinery, signing the Test-Run Report. Mr. M Kukovitsky, Soviet Chief Operation Engineer, Mr. I Nesterov, Head of Soviet specialist and Mr. CR Das Gupta, Dy. General Manager, Gujarat Refinery are seen in the picture.

Mr. Bhagwant Singh, I.A.S., Commissioner, Varanasi Division, addressing the gathering at the Indane inauguration function.

Mr. JD Shukla, ICS, Commissioner, Allahabad Division, cutting the ribbon to mark the inauguration of a Distributor showroom in Allahabad.

Mr. PA Gopalkrishnan, former Chairman, presenting the Stock Loss Control shield to Mr. RC Jhingan, Branch Operations Manager, Northern Branch.

The picture shows Mr. Dinesh Khanna receiving the Arjuna Award from the then President of India Dr. Sarvapalli Radhakrishnan.


aWarDs & ACHIeVers

PetroFed awards for IndianOil

The PetroFed award for ‘The Most Responsibly Growing Corporate of the Year' being received by B Ashok, Chairman, on belalf of IndianOil, from KD Tripathi, Secretary, MoPNG (extreme right). Also seen in the image are Anish Aggarwal, Director (Pipelines, 1st from left) and BD Sen, former Director (Business Development and Planning, 3rd from left).

KD Tripathi, Secretary, MoPNG (4th from left), presenting the PetroFed 'Oil & Gas Pipeline Transportation Company of the Year' award to Anish Aggarwal, Director (Pipelines, 3rd from left).

IndianOil bagged the prestigious PetroFed awards in three categories, presented by the Petroleum Federation of

India. In the Corporation was conferred PetroFed award for ‘the Most responsibly Growing Corporate of the Year'. the trophy was presented by Mr. Kd tripathi, secretary, Ministry of Petroleum & Natural Gas (MoPNG), to Mr. B Ashok, Chairman, IndianOil, in the presence of functional directors of IndianOil, and dr. rK Malhotra, director General, PetroFed, in a ceremony held at new delhi.

the PetroFed award for Oil & Gas Pipeline transportation Company of the Year was also conferred on IndianOil. On behalf of the Corporation, Mr. Anish Aggarwal, director (Pipelines), received the award along with senior officials from Pipelines division. the PetroFed Innovator of the year-team award for the successful development and commercialisation of Indane nanocut – the Hitherm cutting-grade LPG – was also bagged by IndianOil r&d Centre. the trophy was received by Mr. BP Das, Executive Director I/C (Research & Development), in the presence of the dignitaries. The team members, Dr. SSV Ramakumar, Executive Director (Refining Technology); Mr. Shailendra Sharma, Gen. Mgr. (LPG); Ms. Sadhna Khera Mittal, Dy. Gen. Mgr. (CC) Mktg. HO; Dr. MIS Sastry, Dy. Gen. Mgr. (Nanotechnology); Dr. C Kannan, Dy. Gen. Mgr., (AM); Mr. Ashutosh Tiwari, Ch. Mgr. (LPG); Dr. Samik Hait, Dy. Research Mgr. (IOC-DBT); and Dr. Jyotiranjan Ota, dMr, also received a citation and a cash award of ` 50,000 from the secretary.

Indane Nanocut is the first nano-product from IndianOil, which was launched on March 10, 2015 (R&D Foundation Day) by Mr. B Ashok, Chairman, at R&D Centre. The product has the rare distinction of covering the journey of ‘concept to commercialisation' in a short span of three years. some major attributes of this product include superior cutting efficiency, lower consumption and better surface finish of cut steel specimens.


aWarDs & ACHIEVERS

P Gopichand felicitated

P Gopichand along with B Ashok, Chairman, Board of Directors and senior officials.

Prime Minister, Mr. narendra Modi, while addressing the nation through his monthly special Mann Ki Baat, hailed

the relentless coaching skills of Pullela Gopichand, which resulted in shaping talents in badminton like Ms. sania nehwal and Ms. PV sindhu, among others.

Ahead of teacher’s day, the Prime Minister said that september 5 is a day of learning and paid tribute to former president dr. s radhakrishnan and congratulated Mr. P Gopichand for his achievements in the field of sports.

recognising the immense talent and contribution of Mr. Gopichand,

IndianOil sportstars Ajinkya rahane, a sparkling cricketer and Vr Raghunath, an energetic hockey player, were among those fifteen

sportspersons who were selected and honoured with the Arjuna Award. the Arjuna Awards are given to recognise outstanding achievement in national sports. the award is given for consistent performance over four years and a sportsperson should also have shown qualities of leadership, sportsmanship and a sense of discipline. the award carries a cash prize of ` 500,000, a bronze statue of Arjuna and a scroll.

P Gopichand being felicitated by BS Canth, Director (Marketing) and B Ashok, Chairman.

IndianOil Board felicitated him at IndianOil Corporate Office, new delhi. It was under the guidance of chief coach

Mr. Gopichand that Ms. PV sindhu clinched the silver medal in Women's Singles, making her the first Indian woman sportsperson to win a silver in the Olympics. Mr. Gopichand has the remarkable ability to focus on the macro and micro at the same time. despite his relentless routines with the trainees, there is enough fuel left in his system to closely monitor the progress of his elite players.

IndianOil congratulates Mr. P Gopichand on his achievement and wishes him luck for the road ahead.

The Economic Times Young Leaders 2016

Aditya Meshram, son of Mr. CU Meshram,

Chief Mgr. (Auto LPG), Maharashtra State Office, has made it to the elite list of the economics times Young Leaders 2016, by being selected as one among 50 young leaders selected in India.

He completed Be in Computer science from Veermata Jijabai technological Institute, Matunga, Mumbai, and Post-Graduate Diploma in Management (PGDM) from Indian Institute of Management, Bengaluru. Currently, he is working with Xanadu realty as General Manager.

Ajinkya Rahane and VR Raghunath conferred prestigious Arjuna Award


Gujarat Refinery bagged the

accolades at the 18th national Creativity summit of InssAn held at sCOPe Convention Centre, new delhi. twenty-three employees from the refinery won the prizes in slogan, essay, poem and poster competition announced earlier this year.

Four teams from Gujarat Refinery won the top awards on the occasion. the team comprising Mr. Manoj Gawande, SMIS; Dr. YS Jhala, QCM; and Mr. Nikunj Jain, AM (Process), won the prestigious Par Excellence award in case study of Safety in Each & Every Deed (SEED),

innovative method for safety improvement by employees and the digital tools.

The team comprising Ms. K Srujana, AM (Process), and Ms. Y Prinyka, AM (Process), won the Merit award. They had presented the ‘In-house maximisation of Bitumen-VG-10 production from Vacuum Distillation Unit (FPU-1) to meet the summer month's peak demand'.

aWarDs & ACHIEVERS

Awards at 18th National Creativity Summit

IndianOil team wins National Agenda Quiz

Nihar Ranjan Das and Deepak Taneja with the Winner’s Trophy

INDMAX team of Guwahati Refinery receiving the award.

the INDMAX team of Guwahati Refinery brought laurels to the organisation upon winning Excellence Award in

the 18th national Creativity summit organised by national Suggestion Scheme Association, at Scope Complex, New delhi.

The INDMAX team from Guwahati Refinery was represented by Mr. Gautam Barooah, Asst. Mgr. (Production); Mr. Rajib Goswami, engg. Asst.; Mr. Pranab sarma, engg. Asst.; and Mr. sP Gohain, Jr. engg. Asst. the team presented the award winning project “Reliability Improvement of Main Air Blower.”

Altogether, 120 teams from different industries participated in the summit with their innovative projects.

IndianOil team comprising avid quizzers Mr. deepak taneja, SM (CC),Corporate Office, New Delhi, and Mr. Nihar Ranjan

Das, Manager (LPG-Sales), Odisha State Office bagged the top spot at “2nd National Agenda Quiz 2016 – The Quiz on Ecology, Environment & Clean India” organised by Organisation dynamics at India International Centre, new delhi. the quiz covered a wide range of topics like ecology, environment, sanitation, Waste Management and Clean India Campaign. Sixteen teams, representing various Public Sector corporate houses like ntPC, nHPC, Power Grid Corporation, Oil India Limited, OnGC, GAIL, etc. from all over India, participated in this annual event. After gruelling successive rounds, IndianOil team stood first. IndianOil had won the crown last year also.

Excellence Award for INDMAX team of Guwahati Refinery

Gujarat Refinery wins awards for maximisation of Bitumen-VG-10 and SEED

Y Priyanka, AM (Process), receiving the award.Manoj Gawande, SMIS; Dr. YS Jhala, QCM; and Nikunj Jain, AM (Process), receiving the award.


KnoWlEDGE rIG

Disclaimer: The above are gleanings from premier media sources for information sharing only; readers may cross-check with sources mentioned against each for accuracy and more details.

Courtesy: The Statesman, August 4, 2016

Courtesy: The Financial Express, August 25, 2016 Courtesy: Financial Chronicle, August 10, 2016

Performance of Core Industries

Production of Crude Oil and Natural Gas

Courtesy: The Financial Express, August 1, 2016

Courtesy: Business Standard, August 29, 2016

Size Matters

Burning Bright

02468

10121416

India is set for the fastest crude consumption growth

2014 2020 2025 2030 2035 2040 Change by 2040

Figures in million per barrels a day

China oil demand

India oil demand

On the Rise


sPECial stOrY

the project to help young children with the medical condition of cleft lip was conceptualised by IndianOil-AOd state

Office CSR group when a hoarding in front of Mahendra Mohan Choudhury Hospital, a branch of Govt. Hospital, at Panbazar, Guwahati, caught the eyes of Mr. PK ray, Chief Manager (Human Resources-CSR). The hoarding was put up by Operation Smile (now 'Mission Smile'), an NGO active in Assam and the north-east on craniofacial deformity. It was realised that a Csr project to address this issue would provide a life-changing benefit to the sufferers and their families. related information was gathered from the Internet and from discussions with government official as well as officials of Mission Smile. It was found that there was a significantly large community of patients with cleft lip/palate deformity in Assam and some other states of the north-east.

Persons suffering from these deformities cannot properly eat, speak, smile and mix up with mainstream population because

of the social stigma attached to it. these patients often suffer from insecurity and inferiority complex, too, which practically bars them from living a normal social life. these patients hail largely from economically underprivileged

communities of the society and many of them are unaware that a cure is possible. the number of these patients from this rare medical condition is gradually rising because of the huge cost of a corrective surgery. Also, such surgical operations are not commonly available everywhere. Here comes the necessity of a helping hand like IndianOil, Government and Mission smile to return smile and full speech capabilities to the suffering children free of cost.

Executive Director of IndianOil-Assam Oil Division (IndianOil-AOD) State Office, Mr. Dipankar Ray, immediately gave his consent for putting up a proposal for participation of IndianOil, on cost-sharing basis with the Government of Assam.

the average cost for a corrective surgery, including pre- and post-surgery care, comes to ` 32,000. As per the Memorandum of Understanding between the Government of Assam and Mission smile, about 50% of the cost

of surgery is borne by the Government, while the balance 50% requires to be shared by willing donors. IndianOil shared the cost of ` 30.5 lakh for corrective surgery of 204 patients during 2015-16. the surgeries were carried out at the well-equipped Cleft Care Centre built by Mission smile in assistance with Government Of Assam and other organisations. February and March 2016 were observed as 'IndianOil' months, during which patients were treated with IndianOil's financial assistance. A radio talk was organised and hoardings were put up in prominent places for awareness about this medical condition. An article about this initiative and IndianOil's participation in it was published in the local media.

Mission Smile has a recruitment team consisting of 4 officials. this team works in liaison with government initiatives like Block Development Officer (BDO), Accredited Social Health Activist (ASHA) and Anganwadi, at block and village level,

The medical condition of cleft lip is an unkind birth defect affecting many children. Acting as a good Samaritan, IndianOil helped put smiles back on the faces of more than 200 children suffering from this condition. Outlined here is this benevolent initiative.

Putting smiles back on the faces of young children

cleft lipTreating

Dipankar Ray, Executive Director of IndianOil-AOD State Office, at the well-equipped Cleft Care Centre built by Mission Smile in assistance with Government of Assam.


As Gowong grew up and saw himself to be quite different from his siblings and others, he held his parents responsible for this condition. He blamed them for not taking enough care of him as a child and vented out all his frustrations and quite often stayed aloof. Gowong eventually came to terms with the situation, believing that nothing could be done and he had to live for the rest of his life with this deformity unaware of the fact that it could be cured.

It was last year when his parents came to know from the AsHA worker of their village that the deformity is treatable. He was finally brought to Guwahati Comprehensive Cleft Care Centre (GC4) by his father, and after the medical evaluation, he was found fit for surgery. He underwent the correctional surgery. the surgery brought a big smile on his father's face. When told that Gowong's surgery was funded by IndianOil, his father was touched by the gesture and said that his family and his son would never forget this act of kindness. Gowong's father

conceded that the surgery would not have been possible without the generous support of IndianOil and Mission smile.

Gowong now lives a life just like any other normal child. He enjoys the simple joys and pleasures of life without any reservations. And his self-esteem is back. thank You IndianOil for my smile, said Gowong softly in broken Assamese as he looked at his face in the mirror.

for identifying cleft lip/palate patient. Patients are mainly from remote places and economically underprivileged section of the of society. surgery is also carried out in other states of the north-east by setting up outreach camps.

Birti Bey is one of the children who has received IndianOil's assistance for the surgery. Birti Bey was born on August 27, 2015 in Bokoliya Govt. Hospital, Karbianglong. she was born with a cleft lip. The little infant had severe difficulties feeding on mother's milk. the condition of the child was also hurting the parents emotionally. never before had they seen this kind of facial deformity.

Birti Bey's family consists of her loving parents father sersing Bey and mother Anjana Hengsepi, grandpa and grandmaa, who currently live in Bokuli Village, nangmungningpi Block, Karbianglong district of Assam. Birti's father works as labour in the locality. It was beyond their economic reach to bear the cost of cleft surgery for their little baby, Birti. People from the community in which they lived were riddled with superstitious beliefs and often taunted the family for having given birth to a deformed child. there was untold trauma and pain that the parents went through when they could not feed Birti normally. Her mother cried a lot but did not know what to do. However, her parents were fighters and took up the challenge with a strong resolve. Six-month-old Briti was brought to the Cleft Care Centre of Mission smile and the process of treatment was carried out the following day.

the surgery was sponsored by IndianOil. seeing their child smiling like any other baby has made a world of difference to the child as well as the parents, who never tire of thanking IndianOil for this special caring act.

Gowong Chouhan, a cheerful nine-year-old child born with a cleft lip, also got the benefit of financial assistance from IndianOil to receive the surgery free of cost. Born in a poor family in one of the remote villages of Karbi Anglong, Assam, he barely had the chance to visit school. His father, dhanpal Chouhan, is an agricultural labourer who works hard to make ends meet.

tears roll down his father's eyes as he narrates how his child struggles against this condition. In the eyes of the village community, his birth was like a 'curse' to the family. Facing humiliation from neighbours and relatives, his parents explored all traditional routes to cure the deformity. But every effort to cure him in this way was in vain. they almost started believing that their child was destined to live a life with the deformity which deprived him of the ability to smile like other normal children.

Birti Bey before and after surgery.

Thank You IndianOil for my smile, said Gowong softly in broken Assamese as he looked at his face in the mirror.

Based on inputs from PK Ray, CM (HR-CSR), IndianOil-AOD SO


sPECial stOrY

Always by their sideHydrant Refuelling System inaugurated at Air Force Station, Pune

There is no greater privilege than serving those who serve the nation. IndianOil's deep ties with Indian Air Force were strengthened even further with the setting up of a state-of-the-art multi-bay Fuel Hydrant System at Air Force Station, Pune.

Air Marshal RK Dhir, AVSM VM ADC, Air Officer Commanding-in-Chief of south Western Air Command

(SWAC), inaugurated a Hydrant Refuelling System (HRS) at Air Force station, Pune, in the presence of a team of senior IndianOil officials comprising Mr. AK Sharma, Director (Finance); Mr. TS Khwaja, Executive Director (Aviation), Mktg. HO; Mr. Gurmeet Singh, Executive Director (Engineering), Mktg. HO; Mr. Murali Srinivasan, Executive Director, Maharashtra State Office; Mr. BK Singh, Gen. Mgr. (Regional Services), Western Region; Mr. SB Prasad, Gen. Mgr. (Aviation), Western Region. Other senior officials of IndianOil and Indian Air Force, Pune were also present on the occasion.

speaking on the occasion, Air Marshal rK dhir said that the teams from IndianOil and Indian Air Force (IAF) always face plenty of difficult situations, but there is this system that would reduce some of the difficulties. Complementing both the teams in easier execution of projects, "the Hydrant refuelling system will enable increase in operational efficiency with substantial reduction in overheads. This being a major air base, the total requirement is high and the

HRS will be extremely advantageous for the base," said Air Marshal rK dhir.

Mr. sharma, in his address said, "Indian Air Force is one of the most respected customers of IndianOil. While presently 44 AFss of IndianOil provide dedicated service to

IAF, a few more world-class Aviation Fuel stations are in the offing. He further added that IndianOil is always with IAF at all times, be it an internal emergency due to some natural calamity or any external situation for which IAF may require supplies round-the-clock. the Hydrant refuelling system at the Air Force station is one of its kind and is a strategic initiative taken by both entities to provide Hydrant refuelling to fighter jets," said Mr. Sharma.

Air Marshal RK Dhir inaugurating the Hydrant Refuelling System at Air Force Station, Pune.

AK Sharma, Director (Finance) and Air Marshal RK Dhir at the unveiling of the plaque during the inauguration of the Hydrant Refuelling System at Air Force Station, Pune.

The state-of-the-art 26-bay HRS system includes two pumping systems and two

hydrant systems for simultaneous refuelling of two fighter jets.

Based on inputs from Renu Karkal, Manager (CC), Western Region

Earlier, Mr. TS Khwaja, Executive Director (Aviation), Mktg. HO, IndianOil, in his welcome address, explained the salient and unique features of Pune Aviation Fuel station and the state-of-the-art 26-bay Hrs system, which includes two pumping systems and two hydrant systems for simultaneous refuelling of two fighter jets.


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CElEBritY COrner

Ace shuttler IOCian Parupalli Kashyap shares the story of his journey with IndianOil News readers, reminiscing how he chose badminton over engineering, fought asthma and converted challenges into opportunities, on the way to glory. He feels strongly for IndianOil, which has provided him the much-needed support to pursue his dreams.

The fascinating journey of a badminton star

From an attempt at securing an engineering seat to a Commonwealth Games Gold Medal in Badminton, the

story of IOCian Parupalli Kashyap makes for a fascinating reading. recipient of the Arjuna award in 2012, the same year that he became the first Indian male shuttler to reach the quarter-finals of the Olympics (London), Kashyap’s crowning glory was winning the Gold Medal in Men’s singles at the 2014 Glasgow Commonwealth Games. In doing so, he followed in the footsteps of the legendary Prakash Padukone and the late syed Modi. some of his memorable victories in super series events at the International circuit have come against the likes of the then World no. 1 Chen Long of China and World no. 2 Jan O’Jorgensen of denmark. Kashyap is forever indebted to his coach, former All-england Open Badminton Champion Pullela Gopichand (another proud IOCian), for shaping his badminton career.

The early days

When I was around 10 years old or so, it was my mother who enrolled me at the summer Coaching Camp for Badminton at the Lal Bahadur Shastri (LBS) Stadium in Hyderabad. Another factor that proved pivotal was that my parents knew Gopi sir’s (Pullela Gopichand) parents well and the fact that Gopi sir was a national Champion then was an inspiration in itself for me to take to the game. then there was a period of about

three years (from the age of 11 to 14) when our family had to relocate to Bengaluru. It was then that I joined the Prakash Padukone Academy, where almost all the top players of the country trained back then. Although I wasn’t coached by either Prakash sir or Vimal (Kumar) sir, I had the opportunity to learn a lot by watching these top players in action.

Back to Hyderabad

In 2002, we shifted back to Hyderabad. One of the main reasons for the shift was that I wanted to come back and train under my earlier coach, Arif sir. even though I played a lot of junior tournaments at the national level while at Bengaluru,

the results weren’t exactly encouraging. Also, my asthma had aggravated over there. Back in Hyderabad, I trained with Arif sir at the LBs stadium for the next three years, until around 2005, when Pullela Gopichand decided to open

his own academy upon retiring from active playing. I would say that Gopi sir quitting the game and taking up coaching proved to be a very decisive phase in my badminton career. In that respect, I would say I was very fortunate to be one of his early trainees.

Battle with asthma

early on, I had recurrent bouts of Asthma. I felt weak and fell sick very often. Back then, I consulted a general physician but I didn’t know much about the ailment. then, at Hyderabad, I saw a very reputed chest physician, dr. KGr Murthy, in 2004.

An engineeringaspirantwhochosebadminton

Kashyap’s crowning glory was winning the Gold Medal in Men’s Singles at the 2014

Glasgow Commonwealth Games.


He concluded that I had acute asthma and that I needed proper medication to overcome it. For a while, I thought this would be the end of my sports career, but the doctor was very reassuring. He cited examples of famous Olympians like Jackie Joyner Kersee and Paula radcliffe, who also were asthmatic and showed me articles written by them. that gave me the confidence that if these athletes could do it, I could too. In about a year, I could see improvement in my condition.

The big decision: Badminton or Engineering?

It so happened that I almost got admission into engineering through the sports quota (on the basis of being a National School Games Gold Medalist). There I was, attending the counseling session before securing admission into one of the engineering colleges in Hyderabad. As I waited for my turn and watched some students who were gold medalists at the World and Asian school Games in badminton being admitted, I wondered what these guys were doing pursuing engineering and whether I really wanted to do the same. By then, I had realised that my college would be at least 25 km from my home and also in an opposite direction from the stadium where I used to train. Just before my turn for counseling came, the realisation dawned on me that if I were to study engineering, I would need to sacrifice my badminton career, and I wasn’t willing to do that. so I told my mother that I didn’t want to pursue engineering and instead would like to do a normal graduation course. My mother, who had always encouraged me to play badminton, was taken aback by my sudden turnaround. However, always pragmatic and supportive, she agreed to my decision somewhat reluctantly.

The critical years

2004 and 2005 were critical years in my badminton career. Following my decision to not pursue engineering, my mother categorically told me to set benchmarks to monitor my progress in the game. now when I think back, I realise she was simply amazing for the sort of risk she took, as I was still a struggling player then. things took a turn for the worse when my father lost his job and subsequently, one of his business ventures also failed. those were really hard times for the family, and that is when I realised that I needed to transform my potential into performance and start winning tournaments. A sense of responsibility and the pressure to perform intensified. For a start, I reached the finals of the Junior Nationals in 2004 and was also selected in the Indian Junior team for the Asian and World Championships. the year 2005 didn’t quite begin

very well for me. I lost in the first round of a selection trial for a couple of junior tournaments in europe – the dutch Open and the German Open. that set me back quite and made me think as to whether I had taken the right decision to pursue badminton. At that point, I was very fortunate that I got a lot of support, especially from Gopi sir, who had just about started coaching us then. I don’t know what was going through his mind, but he always reassured me that things would be alright. I was lucky that a lot of good things happened around that time, which worked in my favour. somehow, I feel if you want something badly, the universe also comes together to fulfill your wish.

Change in fortunes

When Gopi sir started his academy back in 2005, we initially trained at the Gachibowli stadium, as the academy infrastructure was still being built. He was so busy with putting

up things in place that he hired the services of Mr. tom John, who used to coach in England (presently, he runs an academy in Bengaluru). Tom totally changed my outlook and made me mentally very strong by putting me through tough situations. Very soon, I

started winning junior tournaments with ease and five months down the line, beat Abhinn (Shyam Gupta), Chetan (Anand) and Anup (Sridhar) and a couple of others to win a senior-ranking tournament. that was a turning point in my career and I started getting job offers from Oil India, Oil and natural Gas Corporation, Bharat Petroleum Corporation Limited and

The realisation dawned on me that if I were to study engineering, I would need to sacrifice my badminton career, and I wasn’t

willing to do that.


CElEBritY COrner

IndianOil. In fact, I was about to join Oil India, as they were offering me a job based on my runner-up performance the year before, but my mother wasn’t too keen. On the other hand, I was willing to grab any job opportunity which would provide me some money to sustain my career.

On why he chose IndianOil

the immediate reason why I joined IndianOil was because my mentor, Gopi sir, was employed here. It was a last-minute decision, as I had already been interviewed by BPCL and had almost completed all formalities to join there. then, suddenly the IndianOil offer came and I took the opportunity to join IndianOil. What the IndianOil job did was that it provided me the much-needed security, based on which I could take care of my career and family. It gave me a sense of responsibility as well as pride. By then, I had become a regular member of the Indian team and the Government was taking care of my tournament expenditure, while IndianOil took care of all other expenses. Today, IndianOil has a very strong badminton team, and it is a matter of immense pride that three out of the four top Men’s players are from our midst; K srikanth, Ajay Jayaram and myself.

The 2012 London Olympics experience

The Olympics experience is truly amazing. It is a celebration of sports, with sportspersons from different countries and games coming together. It is a unique experience, which cannot be explained in words. For me, when I started playing, getting selected in the Indian team and wearing the India colours was the foremost thing.

I was first selected in the Indian team in 2004 for the Asian Championships. Coming back to the London Olympics, the run-up to it wasn’t exactly ideal. At the start of 2011, which was the Olympics qualification year, I was fine, but then in July, my sister passed away and that was a big setback for me. this shock kept me away from Badminton for a month or two. Again towards the end of the year, when I was ahead in the world rankings, I injured myself and my India and IndianOil teammate Ajay Jayaram overtook me in the race for an Olympics berth. that is when the realisation dawned on me as to how big qualifying for the Olympics was. thereafter, the race between Ajay and me got very tight and both of us under-performed under pressure for the next 3-4 months. Then suddenly, I reached the semi-finals of a Super Series event and overtook Ajay once again in the rankings, to qualify for the Olympics. Having qualified for the Olympics, I knew I had

to give it my best shot. I had to train my hardest and identify what were the best things for me. Though I had the benefit of having Gopi sir’s inputs, it was a very individual thing for me as I tried to find the best trainer and the best nutritionist for me. All of a sudden, my game improved and in 2012, I had made it to the top 10 of the world, which was a big achievement for me. I performed well in the Olympics to become the first Indian shuttler among men to reach the quarter-finals (incidentally, another IOCian shuttler, K srikanth replicated this feat at the recently concluded Rio Olympics).

Arjuna Award

In 2012, I broke into the top 10 and performed well at the London Olympics and that, I think, made the Arjuna awards jury decide in my favour. Winning the award was a big achievement as I had grown

up seeing all the top players of the country getting the coveted prize and hence wanted myself to be a part of this elite club. It was a coincidence of sorts that I also bagged my maiden national Men’s singles crown later that year at srinagar. so, in many ways, 2012 was a very special year for me.

The Glasgow glory of CWG 2014

since 2012, I was consistently in top 10 rankings and winning a couple of major tournaments every year. When the year 2014 began, I had slipped slightly in the rankings, but was still around the top 10. However, the run-up to the Commonwealth Games (CWG) at Glasgow was far from smooth, as I lost in a couple of tournaments in the initial rounds from winning positions. Going into the Glasgow games, World no.1 Lee Chong Wei of Malaysia was the favourite to win the Men’s singles Gold. However, Lee pulled out at the last moment and suddenly the focus was on me. normally, when I am asked by the media to respond about my chances in a tournament, I am a little guarded, but this time I thought of challenging myself and went ahead to say that I think I am going to win, thus putting additional pressure on myself. At the same time, I prepared very well and went on to claim the CWG Badminton Gold. even though the players I defeated, Rajiv Ouseph of England in the semi-final and Singapore’s Derek Wong in the final, were not in the same league as some of the top players I have defeated in other tournaments like Chen Long (China) and Jan O’Jorgensen (Denmark), this victory was most memorable because of the enormous expectations associated with winning a medal for the country.

The immediate reason why I joined IndianOil was because my mentor, Gopi sir,

was employed here.

Based on inputs from S. Kishore, Mktg. HO (Engineering) and Anjali Bhave, Ch. Mgr. (CC), Mktg. HO


nEWs In PICs

Twenty Indian Administrative Service (IAS) officer trainees visited Guwahati Refinery as part of their study tour. The trainees were briefed on Guwahati Refinery on operations of IndianOil in North-East – including topics such as products dispatched, transportation, environment management, human resource management, industrial relations, CSR activities, etc. The trainees also visited the plant installations for a first-hand understanding of the refinery processes.

A cricket match was organised between IndianOil R&D Centre and District Administration Eleven, Faridabad (DC-XI) at Nahar Singh Cricket Stadium, Faridabad, in the honour of BP Das, Executive Director I/C, R&D, who superannuated in August 2016. Dr. SSV Ramakumar, Executive Director (Refining Technology); Dr. Deepak Saxena, Gen. Mgr. (MWO & IL); GK Acharya, Gen. Mgr. (Technology Promotion, Forecasting & Pipeline Research); Dr. Mohan Prabhu K, Gen. Mgr. (Catalyst); Panwan Chand Pawar, DCP, Faridabad; Mahabir Prasad, Joint Commissioner, Faridabad; and other senior IndianOil officials witnessed the match. Mr. Das presented the cup to DC-XI, the winning team, while the Runner-up trophy was presented to the R&D Centre team by Mahabir Prasad.

Caralyn K Deshmukh, Chief Vigilance Officer (CVO), addressed a gathering of officers from Southern Region Office (SRO) and Tamil Nadu State Office (TNSO) at IndianOil Bhavan, Mktg. Division, Chennai. Ullas Kamath, Gen. Mgr. (Vigilance), Southern Region; UV Mannur, Executive Director, TNSO; and S Senthil Kumar, Executive Director (Regional Services), Southern Region, were also present on the occasion. “Not following Standard Operating Procedures (SOPs), being negligent of rules and procedures, not adhering to processes – in short, being casual in execution of work – is as detrimental as corruption, in ensuring good governance,” said Ms. Deshmukh. “Our dealers and distributors – our channel partners – need to be sensitised to follow SOPs and rules. Only this can ensure building up of our corporate image,” she added.

IAS Officer Trainees visit Guwahati Refinery

DC-XI wins cricket match

CVO addresses SRO and TNSO officers


Enjoy the rains sans infections

Cooling monsoon showers bring with them a bunch of infectious diseases, making it essential to pay extra

care to our eating habits. Our body is more susceptible to infections like food poisoning, diarrhea, typhoid, dysentery, etc. and the most affected by the changing weather are those individuals who have low resistance or immunity. Most diseases in rainy season are water-borne and the moisture and humidity serve as perfect breeding grounds for bacteria in air as well as food items. thus, one needs to be particularly careful with the water and food which a person includes in the daily routine.

A few points can be taken care of to enjoy the weather without falling prey to infections:

• Drink lots of water as it keeps the body hydrated and cool and it is the best option to quench thirst. Avoid soft drinks, caffeine and alcohol as these drinks result in loss of fluids from the body.

• Rains lead to contamination of surface as well as ground water. Treatment of drinking water by boiling, filtering, chlorinating or by other means becomes all the more important.

• Eat lots of fresh vegetables and fruits. These are rich in water content as well as essential nutrients in the form of vitamins and minerals, natural sugar and fibre. Citrus fruits are a good source of Vitamin C and help in improving immunity levels.

• Drinking juices from local vendors and eating cut fruits and vegetables from outside is a strict no-no, as the

hEalth & nUtrItIOn

Shruti M Kushwahathe author has a Master's degree in Food & nutrition from delhi University.

she is a practicing dietitian. You can also visit her website: www.nutrimantra.com

hygiene of the machines they use for extracting juices is questionable. Packaged juices, though higher in calories, are a safer option in monsoons.

• Wash all the green vegetables thoroughly, as there are many insects and worms hidden beneath the leaves.

• Instead of cold salads, opt for warm ones. The monsoon season is a time to eat vegetables like bitter gourd, yam and snake gourd; fruits like banana, apple, litchi, cherries and pomegranates. Include turmeric, basil (tulsi), fenugreek (methi), corn, chickpeas, oats and gram flour (besan). All these foods help in preventing infections.

• Avoid heavy (difficult to digest), highly salted food and sour foods like tamarind, chutneys, pickles etc., as they promote water retention and bloating.

• I know it is difficult to keep yourself away from pakoras when it is raining, but avoid fried food as much as possible, as they decrease the digestive efficiency.

• Cover all the food items and avoid eating stale food. Wash your hands thoroughly before eating as well as cooking.

• According to Ayurveda, the digestive activity weakens during rains, leading to digestive disorders. to avoid infections, easily digestible food should be taken.


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THEMEHydrocarbons to fuel the future:

Choices & ChallengesDecember 5 -7, 2016

Vigyan Bhawan, New Delhi

CONFERENCEDecember 4 -7, 2016

Pragati Maidan, New Delhi

EXHIBITION

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