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Document Part No.: LPEM57595/161019

Release Date: 2016

Protected by U.S. Patent No.: Patents pending.

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i

Table of Contents

Chapter 1: Data Loss Prevention - Predefined DataIdentifiers and Templates

Predefined Expressions ................................................................................. 1-2

Recognized File Types ................................................................................. 1-43

Predefined Keyword Lists ........................................................................... 1-47

Predefined Templates ................................................................................... 1-51

Chapter 2: Data Loss Prevention - Supported ApplicationsCloud Storage Applications .......................................................................... 2-3

Data Recorders ................................................................................................ 2-4

Email Clients ................................................................................................... 2-8

FTP ................................................................................................................. 2-10

HTTP and HTTPS ....................................................................................... 2-11

IM Applications ............................................................................................ 2-14

Peer-to-Peer Applications ............................................................................ 2-14

PGP Encryption ........................................................................................... 2-15

Printer ............................................................................................................. 2-16

Removable Storage ....................................................................................... 2-17

SMB Protocol ................................................................................................ 2-20

Synchronization Software (ActiveSync) .................................................... 2-22

Webmail .......................................................................................................... 2-22

Chapter 3: Device Control - Supported Device ModelsSupported Device Models ............................................................................. 3-2

Trend Micro Data Protection Lists

ii

DisclaimerDisclaimer ............................................................................................................. i

IndexIndex .............................................................................................................. IN-3

1-1

Chapter 1

Data Loss Prevention - PredefinedData Identifiers and Templates

Lists in this chapter:

• Predefined Expressions on page 1-2

• Recognized File Types on page 1-43

• Predefined Keyword Lists on page 1-47

• Predefined Templates on page 1-51


1-2

Predefined ExpressionsTrend Micro products provide the following predefined expressions:

Name Description Validator AdditionalVerification

Predefined

Template

All FileExtension

• All FileExtension

Not applicable Not applicable Samename

All: CreditCard Number

• Credit cardnumbers

Credit CardNumber

• Numberprefix

• LUHNchecksum

Samename

All: EmailAddress

• Email addresses Not applicable Not applicable Notapplicable

All: HomeAddress

• Homeaddresses in theUnited Statesand the UnitedKingdom

Not applicable Not applicable Notapplicable

All: IBAN(InternationalBank AccountNumber)

• An internationalstandard foridentifying bankaccounts withminimal risk oftranscriptionerrors

IBAN(InternationalBank AccountNumber)

• Countrycode format

• Case-sensitive

Samename

Data Loss Prevention - Predefined Data Identifiers and Templates

1-3


Predefined

Template

All: IIN (IssuerIdentificationNumber)

• Also known asBIN (bankidentificationnumber) andISO/IEC 7812

• An internationalstandard thatspecifies anumberingsystem for theidentification ofa card issuer

BINNumber Not applicable Samename

All: Namesfrom USCensusBureau

• Names from theUS CensusBureau (up tothe year 1990)

US: Namesfrom CensusBureau

• Case-sensitive

Samename


1-4


Predefined

Template

All: SWIFTBIC (SWIFTBusinessIdentifierCode)

• Also known asISO 9362, BICcode, SWIFT ID,and SWIFTcode

• A standardformat ofbusinessidentifier codesapproved by theInternationalOrganization forStandardization(ISO)

• Used byfinancialinstitutions andother entities intransactionssuch as moneytransfers

SWIFT BIC(SWIFTBusinessIdentifierCode)

• Countrycode

• Case-sensitive

Samename

All: Time zoneoffset

• An amount oftime added to orsubtracted fromthe standardtwenty-four timezones.

Time zoneoffset

Not applicable Samename

Albania: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-5


Predefined

Template

Andorra:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Australia:TFN (Tax FileNumber)

• Used primarilyfor tax purposes,but also used intransactions withgovernmentagencies andprivate entities

• Issued by theAustralianTaxation Officeto citizens andorganizations

Australia: TaxFile Number

• Expression-specificchecksum

Samename

Austria: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Austria: SSN -Sozialversicherungsnummer (SocialSecurityNumber)

• Used intransactions withgovernmentagencies andprivate entities

Austria:SocialSecurityNumber


Samename


1-6


Predefined

Template

Azerbaijan:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Bahrain: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Belgium:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Belgium:NationalRegistryNumber

• Used as anational IDnumber

• Issued by theNationalRegister tocitizens

Belgium:NationalRegistryNumber

• Birth dateembedded inthe number


Samename

Bosnia andHerzegovina:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-7


Predefined

Template

Bosnia andHerzegovina:JMBG -Jedinstvenimatični brojgrađana(UniqueMasterCitizenNumber)


• Issued by theformer Yugoslavrepublics tocitizens, whichBosnia andHerzegovinacontinued to useafter itsindependence

Bosnia andHerzegovina:UniqueMasterCitizenNumber



Samename

Brazil: CNPJ -CadastroNacional daPessoaJurídica(NationalRegistry ofLegal Entities)

An identificationnumber issued toBrazilian companiesby the Secretariat ofthe Federal Revenueof Brazil

Brazil:NationalRegistry ofLegal Entities


Samename

Brazil: CPF -Cadastro dePessoasFísicas(NaturalPersonsRegister)


• Issued by theFederalRevenue tocitizens andresident foreignnationals

Brazil: NaturalPersonsRegister


Samename


1-8


Predefined

Template

British VirginIslands: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Bulgaria:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Bulgaria:EGN - EdinenGrashdanskiNomer(Uniform CivilNumber)

• Used inadministrative,health, andbanking systems

• Issued by districtoffices tocitizens andpermanentresidents

Bulgaria:Uniform CivilNumber



Samename

Canada:RAMQ -Régie del'assurancemaladie duQuébec(QuebecHealthInsuranceNumber)

• Issued tocitizens andresidents eligiblefor the QuebecHealthInsurance Plan

Canada:QuebecRAMQ


• Case-sensitive

Samename


1-9


Predefined

Template

Canada: SIN(SocialInsuranceNumber)

• Used in taxreporting, banktransactions,andadministration ofgovernmentprograms

Canada:SocialInsuranceNumber

• Numberprefix

• LUHNchecksum

Samename

China: BankAccountNumber

• Used to identifythe bankaccount of anindividual ororganization inChina

China: BankAccountNumber


China: MobilePhoneNumber

• Mobile phonenumber used inChina

China: MobilePhoneNumber


China:National IDNumber

• Used by citizensin accessingpublic andprivate services

China:National IDNumber



Samename

China: PhoneNumber

• Phone numberused in China


China:UnionPayDebit CardNumber

• Used to identifya UnionPayaccount holder'sdebit card

China:UnionPayDebit CardNumber


Samename


1-10


Predefined

Template

Costa Rica:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Croatia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Croatia: MBG- Matični brojgrađana(UniqueMasterCitizenNumber)

• Used intransactions withgovernmentagencies

• Issued by theformer Yugoslavrepublics tocitizens, whichCroatiacontinued to useafter itsindependence

Croatia:UniqueMasterCitizenNumber



Samename

Croatia: OIB -Osobniidentifikacijskibroj (PersonalIdentificationNumber)

• Replacement forthe UniqueMaster CitizenNumber


Croatia:PersonalIdentificationNumber


Samename


1-11


Predefined

Template

Cyprus: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

CzechRepublic: RC- Rodne Cislo(BirthNumber)

• Used primarilyfor socialsecurity andhealthcarepurposes, butalso used whenfiling taxes andseekingemployment

• Issued by theMinistry of theInterior tocitizens andresident foreignnationals

CzechRepublic:Birth Number



Samename

CzechRepublic:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-12


Predefined

Template

Date: Full(day/month/year)

• Date formatcommonly usedin the UnitedKingdom

• dd/mm/yyor dd-mm-yy

• dd/mm/yyyyor dd-mm-yyyy

Date (day-month-year)

• Month range

• Day range

• Year earlierthan 2051

Notapplicable

Date: Full(month/day/year)

• Date formatcommonly usedin the UnitedStates

• mm/dd/yyor mm-dd-yy

• mm/dd/yyyyor mm-dd-yyyy

Date (month-day-year)

• Month range

• Day range


Notapplicable

Date: Full(year/month/day)

• Date formatdefined by theInternationalOrganization forStandardization(ISO)

• yy/mm/ddor yy-mm-dd

• yyyy/mm/ddor yyyy-mm-dd

Date (year-month-day)

• Month range

• Day range


Notapplicable


1-13


Predefined

Template

Date: Partial(month/year)

• Date format thatspecifies onlythe month andyear

• mm/yy

• mm/yyyy


Denmark:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Denmark:CPR-nummer(Personal IDNumber)

• Also known aspersonnummer

• Used intransactions withgovernmentagencies andprivate financialinstitutions

Denmark:Personal IDNumber


Samename

DominicanRepublic: CIE- Cédula deIdentidad yElectoral(National IDNumber)


DominicanRepublic:National IDNumber


Samename


1-14


Predefined

Template

DominicanRepublic:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Estonia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Estonia: IK -Isikukood(Personal IDCode)


• Issued by theMinistry ofInternal Affairsto citizens andresident foreignnationals

Estonia:Personal IDCode

• Gender digit



Samename

EuropeanUnion: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-15


Predefined

Template

Finland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Finland:HETU -Henkilötunnus(PersonalIdentity Code)


Finland:PersonalIdentity Code


Samename

France: LesCodes INSEE- InstitutNational de laStatistique etdes ÉtudesÉconomiques(INSEE Code)

• The numericalindexing codeused by theFrench NationalInstitute forStatistics andEconomicStudies (INSEE)

• Used to identifyentities

• Functions as anational IDnumber

France:INSEE Code


Samename

France: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-16


Predefined

Template

France: NIR -Numérod'Inscriptionau Repertoire(SocialSecurityNumber)

• Also known asNationalRegistrationNumber

• Used in theadministration ofthe nationalinsurance orsocial securitysystem


Georgia:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Germany:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Germany:PhoneNumber

• Phone numberused inGermany

Germany:PhoneNumber

• Area Code

• Themaximumtotal lengthof Area CodeandSubscriberNumber is12

Samename


1-17


Predefined

Template

Germany: SN-Steuernummer (Taxpayer IDNumber)

• Issued by theGerman taxadministration

Germany:Taxpayer IDNumber

• Birth monthand day


• Case-sensitive

Samename

Gibraltar:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Greece: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Greenland:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Guatemala:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-18


Predefined

Template

Hong Kong:Identity CardNumber

• Used primarilyfor identificationpurposes; alsoused intransactions withgovernmentagencies andprivate entities

• Issued by theRegistration ofPersons Officeto residents

Hong Kong:Identity CardNumber


• Case-sensitive

Samename

Hungary:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Hungary:SzemelyiSzam(Personal IDNumber)

• Issued tocitizens andresident foreignnationals

• Abolished in1991; rarelyused today

Hungary:Personal IDNumber

• Numberprefix



Samename

Iceland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-19


Predefined

Template

India:Aadhaar(UniqueIdentificationNumber)


• Issued by theUniqueIdentificationAuthority ofIndia to citizensand residentforeign nationals

India: UniqueIdentificationNumber


Samename

India: MobilePhoneNumber

• Mobile phonenumber used inIndia

India: MobilePhoneNumber


India: PAN -PermanentAccountNumber

• Used primarilyfor tax purposes;also used infinancialtransactions

• Issued by theIncome TaxDepartment tocitizens andresident foreignnationals

India: PAN -PermanentAccountNumber

• Casesensitive

Samename

India:PassportNumber

• Appears inpassportsissued tocitizens


India:PassportNumber



1-20


Predefined

Template

India: PhoneNumber

• Phone numberused in India

India: PhoneNumber


India: PIN -Postal IndexNumber

• Also known asPincode

• Postal codenumber used inIndia

India: PostalIndex Number


India: VehicleRegistrationNumber

• Issued by thedistrict-levelRegionalTransport Office(RTO) to allmotorized roadvehicles

India: VehicleRegistrationNumber


Ireland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Ireland: PPSN(PersonalPublic ServiceNumber)

• Used inaccessing socialwelfare benefits,public services,and information

Ireland:PersonalPublic ServiceNumber


• Case-sensitive

Samename

Ireland: VAT(Value AddedTax Number)

• Used for valueadded taxpurposes



1-21


Predefined

Template

Israel: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Italy: CF -CodiceFiscale (TaxCode)


• Issued by theItalian RevenueAgency tocitizens andresident foreignnationals

Italy: CF –CodiceFiscale (TaxCode)

• Numberprefix


• Casesensitive

Samename

Italy: IBAN(InternationalBank AccountNumber)




• Casesensitive

Samename

Japan:Address

• Address inJapan(prefecture,ward, city,county, block,building name,and number)



1-22


Predefined

Template

Japan: Date • Date formatscommonly usedin Japan

• yyyy/mm/dd

• yy/mm/d

• yy.mm.dd

• yy.m.d

• yyyy-m-d


Japan:DrivingLicenseNumber

A permit allowingindividuals to operatemotor vehicles inJapan

Japan DriverLicenseNumber

Case-sensitive Samename

Japan: EmailAddress

• Email addressescommonly usedin Japan


Japan: MyNumber -CorporateNumber:Centralgovernmentorganizations

Social security andtax number (MyNumber) for centralgovernmentorganizations inJapan

Japan: MyNumber -CorporateNumber

Expression-specificchecksum

Notapplicable

Japan: MyNumber -CorporateNumber:LocalgovernmentswithCommunityIdentificationNumber

Social security andtax number (MyNumber) for localgovernments withCommunityIdentification Numberin Japan



Notapplicable


1-23


Predefined

Template

Japan: MyNumber -CorporateNumber:LocalgovernmentswithoutCommunityIdentificationNumber

Social security andtax number (MyNumber) for localgovernments withoutCommunityIdentification Numberin Japan



Notapplicable

Japan: MyNumber -CorporateNumber:Registeredcorporations

Social security andtax number (MyNumber) forregisteredcorporationsestablished in Japan



Notapplicable

Japan: MyNumber -CorporateNumber:Unregisteredcorporationsandassociationswithout legalpersonality

Social security andtax number (MyNumber) forunregisteredcorporations,incorporatedassociations withoutlegal personality, andfoundations withoutlegal personality inJapan



Notapplicable

Japan: MyNumber -IndividualNumber

Social security andtax number (MyNumber) forindividuals in Japan

Japan: MyNumber -IndividualNumber


Notapplicable


1-24


Predefined

Template

Japan:PassportNumber

• Appears inpassportsissued tocitizens


None Case-sensitive Samename

Japan: PhoneNumber

• Phone numberused in Japan


Kazakhstan:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Kuwait: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Latvia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-25


Predefined

Template

Latvia: PK -PersonasKods(PersonalCode)


• Issued by theOffice ofCitizenship andMigration Affairsto citizens andresident foreignnationals

Latvia:PersonalCode



Samename

Lebanon:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Liechtenstein:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Lithuania:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-26


Predefined

Template

Lithuania: AK- AsmensKodas(PersonalCode)


• Issued by thepolice (under thedirection of theMinistry ofInternal Affairs)to citizens

Lithuania:PersonalCode

• Numberprefix



Samename

Luxembourg:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Macedonia:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Macedonia:ЕМБГ -Единственматичен бројнаграѓанинот(UniqueMasterCitizenNumber)


• Issued by theformer Yugoslavrepublics tocitizens, whichMacedoniacontinued to useafter itsindependence

Macedonia:UniqueMasterCitizenNumber



Samename


1-27


Predefined

Template

Malaysia:Mobile PhoneNumber

• Mobile phonenumber used inMalaysia

Malaysia:Mobile PhoneNumber

• CountryCode

Samename

Malaysia:NRIC -NationalRegistrationIdentity CardNumber

• Also referred toas MyKad


• Issued by theNationalRegistrationDepartment ofMalaysia tocitizens andpermanentresidents

Malaysia:NationalRegistrationIdentity CardNumber


Samename

Malaysia:PhoneNumber

• Phone numberused in Malaysia

Malaysia:PhoneNumber

• CountryCode

Samename

Malta: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Mauritania:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-28


Predefined

Template

Mauritius:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Mexico: RFC- RegistroFederal deContribuyentes (Tax IDNumber)

• Issued to legalentities

Mexico: TaxID Number


Samename

Moldova:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Monaco:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Montenegro:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-29


Predefined

Template

Montenegro:JMBG -Јединствениматични бројграђана(UniqueMasterCitizenNumber)


• Issued by theformer Yugoslavrepublics tocitizens, whichMontenegrocontinued to useafter itsindependence

Montenegro:UniqueMasterCitizenNumber



Samename

Netherlands:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

New Zealand:IRD Number

• Used primarilyfor tax purposes;also used intransactions withprivate entities

• Issued by theInland RevenueDepartment tocitizens andresident foreignnationals

New Zealand:IRD Number


Samename


1-30


Predefined

Template

New Zealand:NationalHealth IndexNumber

• Used to accesshealth anddisability supportservices

• Issued by theMinistry ofHealth tocitizens

New Zealand:NationalHealth IndexNumber


• Casesensitive

Samename

Norway: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Norway:Fødselsnummer (PersonalID Number)

• Issued at birth orupon registrationwith the NationalPopulationRegister

Norway:Personal IDNumber

• Birth dateand personalidentifierembedded inthe number

• 2expression-specificchecksums

Samename

Pakistan:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-31


Predefined

Template

Poland:DowódOsobisty(NationalIdentity CardNumber)

• Appears on theidentity cardissued tocitizens

Poland:NationalIdentity CardNumber


• Case-sensitive

Samename

Poland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Poland:PESEL -PowszechnyElektronicznySystemEwidencjiLudności(National IDNumber)

• Issued topermanent andtemporaryresidents

Poland:National IDNumber


Samename

Portugal:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Romania:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-32


Predefined

Template

Romania:CNP - CodNumericPersonal(PersonalNumericCode)

• Also referred toas personal IDnumber

• Used primarilyfor identificationpurposes

• Issued by theMinistry ofInternal Affairsto citizens atbirth

Romania:PersonalNumericCode

• Numberprefix



Samename

San Marino:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Saudi Arabia:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Serbia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-33


Predefined

Template

Serbia: JMBG-Јединствениматични бројграђана(UniqueMasterCitizenNumber)


• Issued by theformer Yugoslavrepublics tocitizens, whichSerbiacontinued to useafter itsindependence

Serbia:UniqueMasterCitizenNumber



Samename

Singapore:NRIC -NationalRegistrationIdentity CardNumber

• Used primarilyfor identificationpurposes; alsoused intransactions withgovernmentagencies andprivate entities

• A numberissued by theImmigration &CheckpointsAuthority tocitizens andresident foreignnationals

Singapore:NationalRegistrationIdentity CardNumber


• Casesensitive

Samename

Singapore:PhoneNumber

• Phone numberused inSingapore

Singapore:PhoneNumber

• CountryCode

Samename


1-34


Predefined

Template

Slovakia: RC- Rodne Cislo(BirthNumber)


• Issued by thecivic recordsauthority tocitizens

Slovakia:Birth Number



Samename

Slovakia:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Slovenia:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Slovenia:EMŠO -Enotnamatičnaštevilkaobčana(UniqueMasterCitizenNumber)


• Issued by theformer Yugoslavrepublics tocitizens, whichSloveniacontinued to useafter itsindependence

Slovenia:UniqueMasterCitizenNumber



Samename


1-35


Predefined

Template

South Africa:ID Number

• Issued tocitizens andpermit residencepermit holderswho are 16years or older

South Africa:ID Number


Notapplicable

South Korea:ResidentRegistrationNumber

• Used to identifyresidents intransactions withprivate entities

South Korea:ResidentRegistrationNumber


• Gender digit

Samename

Spain: FullSpanishName

• Full Spanishname in “FirstName”“Surname”format

Spain: FullSpanishName

• Case-sensitive

Samename

Spain: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Spain: DNI -DocumentoNacional deIdentidad(NationalIdentity CardNumber)

• Appears in thenational identitydocumentissued tocitizens




1-36


Predefined

Template

Spain: NAF -Número deAfiliacion a laSeguridadSocial (SocialSecurityNumber)

• Used in makingsocial securitycontributionsand accessingpublic benefits


Spain: NIF -Número deIdentificaciónFiscal (Tax IDNumber)

• Used to monitorincome taxcontributionsand financialstatus

• Issued tocitizens; for non-citizens, it iscalled NIE orNúmero deIdentificación deExtranjero

Spain: Tax IDNumber


• Case-sensitive

Samename

Sweden:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-37


Predefined

Template

Sweden:Personnummer (PersonalIdentityNumber)

• Used primarilyas a tax ID andsocial securitynumber, but alsoused intransactions withgovernmentagencies andprivate entities

• Issued by theSwedish TaxAgency tocitizens andresident foreignnationals

Sweden:PersonalIdentityNumber



Samename

Switzerland:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Taiwan:Address

• Home addressin Taiwan(country, city,area, street,building,number)

Taiwan:Address


Taiwan: BankAccountNumber

• Used to identifythe bankaccount of anindividual ororganization inTaiwan

Taiwan: BankAccountNumber



1-38


Predefined

Template

Taiwan:Cathay UnitedBank AccountNumber

Used to identify theaccount of a CathayUnited Bankcustomer

Taiwan:Cathay UnitedBank AccountNumber


Taiwan: JihSun BankAccountNumber

• Used to recordthe financialtransactionsbetween anaccount holderand Jih SunBank

Taiwan: JihSun BankAccountNumber


Samename

Taiwan: MegaBank AccountNumber

• Used to recordthe financialtransactionsbetween anaccount holderand Mega Bank

Taiwan: MegaBank AccountNumber


Samename

Taiwan:Mobile PhoneNumber

• Mobile phonenumber used inTaiwan

Taiwan:Mobile PhoneNumber

• CountryCode

Samename

Taiwan: Name • Family andgiven name of aTaiwan citizen orresident

Taiwan: Name Not applicable Samename

Taiwan:NationalHealthInsurance(NHI) DrugCodes

• Used to identifydrugsreimbursedthrough theNational HealthInsurance (NHI)program inTaiwan

Taiwan:NationalHealthInsurance(NHI) DrugCodes



1-39


Predefined

Template

Taiwan:National IDNumber

• Issued tonationals whohave householdregistration inTaiwan

• Used intransactions thatrequire identityverification

Taiwan:National IDNumber

• Gender digit


• Case-sensitive

Samename

Taiwan: SKHMedicalRecordNumber

• Used to identifypatients in theShin Kong WuHo-Su MemorialHospital

Taiwan: SKHMedicalRecordNumber


Samename

Taiwan: VGHMedicalRecordNumber

• Used to identifypatients in theTaiwan VeteransGeneral Hospital

Taiwan: VGHMedicalRecordNumber


Samename

Thailand:National ID

• Issued tonationals whohave householdregistration inThailand; usedin transactionsthat requireidentityverification

Thailand:National ID


Samename

Thailand:SCB BankAccountNumber

• Used to recordthe financialtransactionsbetween anaccount holderand SCB Bank

Thailand:SCB BankAccountNumber


Samename


1-40


Predefined

Template

Thailand:SCB BankLoan AccountNumber

• Used to recordthe financialtransactionsbetween anaccount holderand SCB Bank

Thailand:SCB BankLoan AccountNumber


Samename

Tunisia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

Turkey: T.C.Kimlik No. -TürkiyeCumhuriyetiKimlikNumarası (IDCard Number)

• Used by citizensin accessingpublic andprivate services

Turkey: IDCard Number


Samename

Turkey: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

United ArabEmirates:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename


1-41


Predefined

Template

UK: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Samename

UK: NHSNumber(NationalHealthServiceNumber)

• Used to identifypatients andlocate healthrecords

UK: NationalHealthServiceNumber


Samename

UK: NIN(NationalInsuranceNumber)

• Used to recordnationalinsurance andtax contributions

• Functions asreferencenumber incommunicationswith governmentagencies


UK: RD&EHospitalNumber

• Used to identifypatients of theRoyal Devon &Exeter Hospital

UK: RD&EHospitalNumber


Samename


1-42


Predefined

Template

US: ABARoutingNumber

• Also known asrouting transitnumber (RTN)

• Identifies thespecific financialinstitutionresponsible for anegotiableinstrument

• Used inprocessingdirect depositsand otherautomatedtransfers

US: ABARoutingNumber

• First twodigits of thenumber


Samename

US: CaliforniaID or Driver'sLicenseNumber

• ID numbersissued by theState ofCalifornia


US: DollarAmount

• Dollar currencyamount


US: HICN(HealthInsuranceClaimNumber)

• Assigned toMedicarebeneficiaries

• Used inprocessingMedicare claims



1-43


Predefined

Template

US: NPI(NationalProviderIdentifier)

• Issued to healthcare providersand otherHIPAA-coveredentities engagedin standardHIPAAtransactions,such aselectronic claimsand claim statusinquiries

US: NationalProviderIdentifier


Samename

US: PhoneNumber

• Phone numberused in theUnited States

US: PhoneNumber

• Area code Samename

US: SSN(SocialSecurityNumber)

• Issued tocitizens,permanentresidents andeligible foreignnationals

• Used fortaxpayeridentification,incomereporting, andrecord keeping

US: SocialSecurityNumber

• Area code

• Groupnumber

Samename

Recognized File TypesTrend Micro products recognize the following file types:


1-44

File Type File Extensions

Documents and Encoding Methods

Adobe™ Portable Document Format (Non-encrypted)

.pdf

Corel® WordPerfect® .wpd, .wp

Extensible Markup Language (XML) .xml

Fuji Xerox DocuWorks™ .xbd, .xdw

HyperText Markup Language (HTML) .htm

JustSystems Ichitaro .jtd

Lotus™ Ami Pro .sam

Microsoft Word for Windows (Non-encrypted) .doc, .docm, .docx, .dot, .dotm, .dotx

Microsoft Write .wri

Rich Text Format (RTF) .rtf

WordStar .wsd

Graphics

Bitmap .bmp

Digital Imaging and Communications inMedicine (DICOM)

.dcm

Encapsulated PostScript (EPS) .eps

Graphics Interchange Format (GIF) .gif

Joint Photographic Experts Group (JPEG) .jpg

Portable Network Graphics (PNG) .png

Tagged Image File Format (TIFF) .tif

Vector Graphics

AutoCAD™ .dxf


1-45


AutoDesk™ .dwg

CATIA™ .CATDrawing, .CATPart, .CATProduct

Graphic Data System .gds

PostScript .ps

Siemens™ NX Unigraphics .prt

SolidWorks® .abc, .sldasm, .slddrw, .sldprt

Multimedia Files

Adobe Flash™ .swf

Apple™ QuickTime™ .mov

Audio Video Interleave (AVI) .avi

Musical Instrument Digital Interface (MIDI) .mid

Moving Picture Experts Group (MPEG) .mpeg

Waveform Audio File Format (WAV) .wav

Compressed Files

7zip .7z

ARC/PAK .arc

ARJ .arj

Bzip2 .bz2

Compress .Z

Gzip .gz

LHA .lzh

Microsoft Compiled HTML Help .chm

Microsoft Outlook™ Message .msg


1-46


Microsoft Outlook Data File .pst

Microsoft Outlook Express Data File .dbx

Multipurpose Internet Mail Extensions (MIME) .eml

PGP .pgp

RAR .rar

Tape Archive (TAR) .tar

Zip .zip

Databases

Base SAS Data File .sas7bdat

dBase™ .dbf

Kanrikougaku Kenkyusho KIRI Database .tbl

Microsoft Access™ .accdb, .mdb

Spreadsheets

Lotus 1-2-3 .123, .wk1, .wk3, .wk4, .wke, .wks

Microsoft Excel™ (Non-encrypted) .xls, .xlw, .xlsx, .xltx, .xlsb, .xltm, .xlsm,.xlc, .xlam

Quattro Pro® .qpw, .wb3, .wb2, .wb1, .wq1

Presentation and Diagram Files

Microsoft PowerPoint™ for Windows - Non-encrypted

.ppt, .pot, .pps, .pptx, .potx, .ppsx, .potm, .pptm, .ppsm

Microsoft Visio .vdx, .vsd, .vss, .vst, .vsx, .vtx, .vdw

Linked and Embedded Files

Object Linking and Embedding (OLE) .ipt, .idw, .iam, .pqw, .msoffice

Encrypted Files


1-47


Encrypted compressed files .rar, .zip

Encrypted documents .accdb, .doc, .docx, .pdf, .ppt, .pptx, .wb1, .wb2, .wq1, .wpd, .xls, .xlsx

Predefined Keyword ListsTrend Micro products provide the following predefined keyword lists:

Name Description ConditionsPredefine

dTemplate

Adult Words commonlyassociated with the adultentertainment industry,including pornographicwebsites

• Number ofkeywords: Specificnumber (4)

Same name

Common MedicalTerms

Terms used by hospitalsand other health careproviders


Same name

Forms: (First),(Middle), Name

Common use of the“First”, “Middle”, and “LastName” fields indocuments such as forms

• Number ofkeywords: All

• Distance: 50

Notapplicable

Forms: Date ofBirth

Common use of the“First”, “Middle”, and “LastName” fields indocuments such as forms


Notapplicable

Forms: ExpirationDate

Common use of termsthat indicate theexpiration date of an item(such as a credit card) indocuments such as forms

• Number ofkeywords: Any

Notapplicable


1-48


dTemplate

Forms: First Name,Last Name

Common use of the (FirstName) and (Last Name)fields in documents suchas forms


• Distance: 50

Notapplicable

Forms: Place ofBirth

Common use of termsthat indicate a person'sbirthplace in documentssuch as forms

• Number ofkeywords: Any

Notapplicable

Forms: Street, City,State

Common use of the(State), (City) and (Street)fields in documents suchas forms


• Distance: 50

Notapplicable

Japan: Surname inHiragana (Match50)

Japanese surnamestyped in Hiragana

* The list contains 1,672Japanese surnames.


Same name

Japan: Surname inKanji 1 (Match 10)

Japanese surnamestyped in Kanji



Same name





Same name





Same name


1-49


dTemplate

Japan: Surname inKatakana (Match50)

Japanese surnamestyped in Katakana



Same name

Japan: Surname inOne-ByteKatakana (Match50)

Japanese surnamestyped in one-byteKatakana



Same name

Racism Words that may beoffensive to specificethnic groups


Same name

Source Code: C# Common source codefunctions/commandsused in C#


• Case-sensitive

Same name

Source Code: C/C++

Common source codefunctions/commandsused in C/C++


• Case-sensitive

Same name

Source Code:COBOL

Common source codefunctions/commandsused in COBOL


• Case-sensitive

Same name

Source Code: Java Common source codefunctions/commandsused in Java


• Case-sensitive

Same name


1-50


dTemplate

Source Code: Perl Common source codefunctions/commandsused in Perl


• Case-sensitive

Same name

Source Code: VB Common source codefunctions/commandsused in Visual Basic


• Case-sensitive

Same name

US: HCFA (CMS)1500 Form

Standard claim form usedby health careprofessionals andsuppliers whenrequesting payment fromMedicare for renderedservices

* HCFA - Health CareFinancing Agency

* CMS - Centers forMedicare and MedicaidServices


• Case-sensitive

Same name

US:SOX(Sarbanes-Oxley)ConfidentialityTerms

Terms commonly used todescribe confidentialinformation


Notapplicable

US:SOX(Sarbanes-Oxley) FinancialTerms

Terms commonly used infinancial and accountingdata


Notapplicable


1-51


dTemplate

US: UB-04 Form A universal billing formthat simplifies andstandardizes the billingand collection of healthcare data

* UB – Uniform Bill


• Case-sensitive

Same name

Weapons Words that describeimplements of violence


Notapplicable

Predefined TemplatesTrend Micro products provide the following predefined templates:

Table 1-1. Regulatory Compliance Templates

Name DescriptionCountries with

DedicatedTemplates

GLBA • Gramm-Leach-Bliley Act; also knownas the Financial ServicesModernization Act

• Places stringent obligations andpenalties on the financial servicesindustry to safeguard the privacy ofconsumer financial information

• US

HIPAA • Health Insurance Portability andAccountability Act

• A privacy rule that regulates the useand disclosure of certain informationheld by covered entities

• US


1-52


DedicatedTemplates

PCI-DSS • Payment Card Industry Data SecurityStandard

• An information security standard fororganizations that handle cardholderinformation for major debit, credit,prepaid, e-purse, ATM, and POScards

• Created by the Payment Card IndustrySecurity Standards Council toincrease controls around cardholderdata and to reduce credit card fraud

• US

Sarbanes-Oxley Act • A law enacted in 2002 that mandatescorporate responsibility throughfinancial disclosures and audits

• US

SB-1386 • A California law that regulates theprivacy of personal information

• US


1-53

Table 1-2. Generic Templates


DedicatedTemplates

Banking andFinancialInformation

Banking and financial information, such asbanking codes and routing numbers

• Australia, NewZealand

• Canada

• China

• Denmark

• France

• Germany

• India

• Ireland

• Singapore

• South Korea

• UK

• US


1-54


DedicatedTemplates

CardholderInformation

Cardholder information, such as credit cardnumbers


• Canada

• China

• Denmark

• France

• India

• Ireland

• Singapore

• South Korea

• UK

• US

FinancialTransactionInformation

Financial transaction information, such asrouting numbers and currency

• US

HealthcareInformation

Healthcare information, such as patientdata and health records


• Canada

• India

• Ireland

• Singapore

• UK

IdentificationNumbers

• Issued to citizens and resident foreignnationals

• Used primarily in transactions withgovernment agencies and privateentities

• EuropeanUnion


1-55


DedicatedTemplates

PersonallyIdentifiableInformation

Information that can be used singly or withother sources to uniquely identify, contactor locate a single individual


• Canada

• China

• Denmark

• France

• India

• Ireland

• Singapore

• UK

• US

All PersonallyIdentifiableInformation(English)

Information that can be used singly or withother sources to uniquely identify, contactor locate a single individual

Not applicable

Contact/Customer/Client List (English)

Contact/customer/client information, suchas first name, last name, home address,and birth date

Not applicable

Source Code Common source code functions/commands

Not applicable

My Number -Corporate Number:Central governmentorganizations(Match 10)

Social security and tax number (MyNumber) for central governmentorganizations in Japan

Japan


1-56


DedicatedTemplates

My Number -Corporate Number:Local governmentswith CommunityIdentificationNumber (Match 10)

Social security and tax number (MyNumber) for local governments withCommunity Identification Number in Japan

Japan

My Number -Corporate Number:Local governmentswithout CommunityIdentificationNumber (Match 10)

Social security and tax number (MyNumber) for local governments withoutCommunity Identification Number in Japan

Japan

My Number -Corporate Number:Registeredcorporations (Match10)

Social security and tax number (MyNumber) for registered corporationsestablished in Japan

Japan

My Number -Corporate Number:Unregisteredcorporations,incorporatedassociations withoutlegal personality,and foundationswithout legalpersonality (Match10)

Social security and tax number (MyNumber) for unregistered corporations,incorporated associations without legalpersonality, and foundations without legalpersonality in Japan

Japan

My Number -Individual Numberand surname inKanji (Match 10)

Social security and tax number (MyNumber) for individuals in Japan and theirsurname typed in Kanji

Japan


1-57


DedicatedTemplates



Japan



Japan

Single Expression Templates

See Predefined Expressions on page 1-2.

Single Keyword List Templates

See Predefined Keyword Lists on page 1-47.

2-1

Chapter 2

Data Loss Prevention - SupportedApplications


• Cloud Storage Applications on page 2-3

• Data Recorders on page 2-4

• Email Clients on page 2-8

• FTP on page 2-10

• HTTP and HTTPS on page 2-11

• IM Applications on page 2-14

• Peer-to-Peer Applications on page 2-14

• PGP Encryption on page 2-15

• Printer on page 2-16

• Removable Storage on page 2-17

• SMB Protocol on page 2-20

• Synchronization Software (ActiveSync) on page 2-22


2-2

• Webmail on page 2-22

Data Loss Prevention - Supported Applications

2-3

Cloud Storage Applications

Important

The following table lists cloud storage applications tested by Trend Micro. Someapplications not in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of any untestedapplications.

Application Version

Box Windows Store app

Box Edit 1.1.29

Box for Office 3.7.6

Box Sync 3.3.51.0, 3.4.25.0, 4.0.6208.0, 4.0.7702.0

Dropbox Windows Store app

Dropbox for Windows 1.3.47.1, 1.4.17, 1.6.2, 1.6.16, 2.0.22,2.4.7, 3.2.7

Google Drive™ 1.3.31.5, 1.6.3837.2778, 1.12.5329.18871.20.8672.3137, 1.31.2873.2758

Hightail™ desktop application 2.4.7.1621

OneDrive™ desktop application 17.3.4726.226, 17.3.6517.809

OneDrive™ Windows Store app

OneDrive for Business™ desktopapplication

15.0.4805.1000

SugarSync™ Manager 1.9.88.105910.20121220

SugarSync™ desktop application 1.99.9.105277,3.1.1.833

SugarSync™ Windows Store app

YouSendIt™ desktop application 2.1.0.463


2-4

Application Version

YouSendIt™ Windows Store app

Data Recorders

Important

• Trend Micro recommends applying the latest OfficeScan patch or hot fix to receivefull support for the data recorders included in this list.

• The following table lists data recording devices tested by Trend Micro. Some devicesnot in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of anyuntested devices.

• Pioneer™ DVR-XD09C8X

• Samsung™SE-S084

• Lenovo™ ThinkPad® T61

• Sony™ AD-7240S • Pioneer™AD-7240S

ImportantThe following table lists data recording software tested by Trend Micro. Some software notin the list may also be supported. However, Trend Micro cannot be held responsible forany damage or loss of data that may occur through the use of any untested software.

Software Mode Process Name Version

123 Copy DVD Create DataCD/DVD Mode

123CopyDVDGold.exe

11.0.2.20

Active@ Data CD DVDBurner

Burn Data Mode DataBurner.exe 3.1.24.0

AnyBurn Burn Files/Foldersto CD/DVD Mode

AnyBurn.exe 2.3.0.0


2-5


Ashampoo BurningStudio

Burn Data Mode burningstudio14.exe

14.0.5.10

Astroburn Lite Files Mode AstroburnLite.exe 1.8.0.182

BINGO CD/DVD Writer Data Disc Mode CDWriter.exe 1.0.0.179

Burn4Free Burn Data Mode burn4free.exe 5.7.0 and 7.4.0

Burnatonce Data CD Mode mkisofs.exe 0.99.0.5

BurnAware Data Disc Mode DataDisc.exe 7.2.0.0

Cakewalk pyro AudioCreator

Burn Data Mode AudioCreator.exe 1.5.2.289

CDBurnerXP Data Disc Mode cdbxpp.exe 4.2, 4.3, and 4.5

Cheetah CD Burn Disc Mode CheetahBurner.exe 4.1.0.13

Cheetah DVD Burn Disc Mode CheetahBurner.exe 2.5.0.35

CommandBurner Burn a Disc Mode CmdBurn.exe 3.5.0.69

Complex Evolution Data Disc Mode evo.exe 5.1.2.456

Corel DVD MovieFactory 7

Burn Data DiscMode

BurnNow.dat 4.5.0.0

CyberLink Media Suite Create CD/DVDMode

PowerDirector.exe 9.0

CyberLink Power2Go Data Disc Mode power2go.exe 6.0, 7.0, 8.0, 9.0

CyberLink PowerDirector Create CD/DVDMode

PowerDirector.exe 9.0

CyberLinkPowerProducer

Create CD/DVDMode

Producer.exe 5.5

DAEMON Tools Ultra Burn Data DiscMode

DTUltra.exe 2.4.0.280


2-6


DeepBurner Create DataCD/DVD Mode

deepburner.exe 1.9.0.228

Engelmann CDRWIN 10 Data Mode CDRWIN10.exe 10.0.13.716

Explore&Burn Burn Files to DiscMode

dllhost.exe 1.7.2.718

Express Burn Data DVD Mode

Data CD Mode

expressburn.exe 4.68

FarStone VirtualDrivePro

Burn Custom DiscMode

DVDCreator.exe 1.6.0.0

FinalBurner Burn Mode burner.exe 2.24.0.195

GEAR Pro MasteringEdition

Create New CD-ROM Mode

gear.exe 8.1.0.32

GetData Burn My Files Burn Data DiscMode

BurnMyFiles.exe 3.6.2.608

Gold Burn Data Mode DataBurner.exe 6.5.6

Ha! CD Burner Manager File Copier Mode FileCopier.exe 5.0.2.0

ImgBurn Write Files/Folders to DiscMode

ImgBurn.exe 2.5.8.0

InfraRecorder Data Disc Mode infrarecorder.exe 0.53.0.0

MAEMedia Goodisc CDDVD Burner

Data CD/DVDMode

DataBurner.exe 4.8.4

Magic Burning Studio Data Mode DataBurner.exe 12.3.1.31

Magic Burning ToolBox Data CD/DVDMode


MeMedia SpeedBurnDisc Maker

Data CD/DVDMode



2-7


MEPMedia BurnPro Data Mode DataBurner.exe 7.8.5

Nero 9, Nero BurningROM, or NeroStartSmart

Data BurningMode

Nero.exe orNeroStartSmart.exe

8.0, 9.4,Multimedia Suite10.5, 11.0.11000,12.5.01900,15.0.07100

Nero Express Data CD/DVDMode

NeroExpress.exe 9.4.44.100

NewTech NTI CD&DVDMaker

Data CD Mode cdmkr32.exe 7.0

NTI Media MakerExpress

Data Disc Mode Cdmkr32u.exe 9.0.1601.0

PowerISO Burn Mode PowerISO.exe 6.0.0.0

RecordMax BurningStudio

Data Mode DataBurner.exe 7.5.2

Roxio™ Creator Data Disc/CreatorClassic Mode

RoxioCentralFx.exe

2012

Roxio Creator Gold 4 Data Disc/CreatorClassic Mode

creator13.exe 2011 EnterpriseEdition

Roxio Creator NXT Pro Data Disc/CreatorClassic Mode

Roxio Burn.exe orRoxioCentralFx.exe

14.0.36.0

Roxio Easy MediaCreator

Data Disc/CreatorClassic Mode

RxMon.exe 9.0, 2010,Enterprise 2010,2011

Roxio WinOnCD Data Disc Mode RoxWatch9.exe orRoxio_Central33.exe

3.30.77.0

SilentNight MicroBurner Data CD/DVDMode

microburner.exe orsplwow64.exe

5.0.0.10


2-8


Sonne DVD Burner Burn Files to DataDisc Mode

btd.exe 4.3.0.2162

StarBurn Burn Data Mode DataBurnerAdv.exe 13.1.0.0

Tiny Burner Burn Mode DataBurnerAdv.exe 1.0.0.202

UsefulUtils Discs Studio Burn DataCD/DVD Mode

UUDiscsStudio.exe 3.0.2.17000

Virtual CD Assemble DataMode

VC10Edit.exe 10.1.0.70

VSO CopyTo5 Create a DataDisc Mode

BurnEngine.exe 5.1.1.3

WinISO Burn Mode WinISO.exe 6.4.0.5170

Windows Explorer Explorer/USB DiskMode

explorer.exe orimapi.exe

Any versioncompatible withthe hostmachine'soperating systems

Windows Media Player Burn Mode wmplayer.exe Any versioncompatible withthe hostmachine'soperating systems

Email Clients

ImportantThe following table lists email clients tested by Trend Micro. Some clients not in the listmay also be supported. However, Trend Micro cannot be held responsible for any damageor loss of data that may occur through the use of any untested clients.


2-9

Email Client Edition Protocol Version

CommuniCrypt Mail,Un-crypt Mode

Not applicable SMTP 1.1.6

Eudora™ Sponsored Mode SMTP 7.1.0.9

Lotus Notes™ Not applicable Not applicable 7.0, 8.0, 8.5.3, 9.0

Mail (for Windows 8) Windows Store app SMTP Not applicable

Microsoft Outlook Standard andProfessional Edition

Not applicable 2003

Standard, Professional,and Professional PlusEdition

Not applicable 2007

Professional Plus Edition Not applicable 2010 (32-bit and64-bit)

Professional Plus Edition Not applicable 2013 (32-bit and64-bit)

Microsoft™ Outlook™Express

Not applicable SMTP 6.0

Mozilla™Thunderbird™

Not applicable SMTP 2.0.0.17, 3.1, 7.0,12.0.1, 16.0, 17.0,24.1.1, 24.2.0,24.3.0, 31.0

Pegasus Not applicable SMTP 4.42

PocoMail™ Not applicable SMTP 4.5.0.3910, 4.8

The Bat! Professional Edition SMTP 4.0.34

Windows™ Live™Mail

Not applicable SMTP 2009

Windows Mail onWindows Vista™

Not applicable SMTP 6.0


2-10

FTP

ImportantThe following table lists FTP clients tested by Trend Micro. Some clients not in the list mayalso be supported. However, Trend Micro cannot be held responsible for any damage orloss of data that may occur through the use of any untested clients.

FTP Client Edition Version

BulletProof FTP Not applicable 2.63

Core FTP Lite Not applicable 2.1

CuteFTP™ Professional Edition 8.3

Filezilla™ Client Not applicable 3.3.0.1, 3.7.4, 3.10.2, 3.10.3,3.21.0

Filezilla™ Server Not applicable 0.9.33, 0.9.43

FTP Commander Basic Version 8.0

Deluxe Version 9.0.2

Pro Version 8.0

FTP Command Line (ftp.exe) Not applicable Any version compatible with thehost machine's operatingsystem

FTP Explorer Not applicable 8.8.23.1

IPswitch™ WS_FTP™ Professional Edition 12.2

Microsoft Internet Explorer Not applicable 6.0 SP2/SP3, 7.0, 8.0

NCFTP (Command Line FTPClient)

Not applicable 3.2.2

SmartFTP Not applicable 4.0.1216 (32-bit and 64-bit)


2-11

FTP Client Edition Version

Windows Explorer Not applicable Any version compatible with thehost machine's operatingsystem

HTTP and HTTPS

ImportantThe following table lists web browsers tested by Trend Micro. Some browsers not in the listmay also be supported. However, Trend Micro cannot be held responsible for any damageor loss of data that may occur through the use of any untested browsers.


2-12

Browser Protocol Version

Google™Chrome™

HTTP 16.x, 17.x, 18.x, 19.x, 20.x, 21.x,22.x, 23.x, 24.x,25.x, 26.x, 27.x,28.x, 29.x, 30.x, 31.x, 32.x, 33.x,34.x, 35.x, 36.x, 37.x, 38.x, 39.x, 40.x, 41.x, 42.x,43.x, 44.x, 45.x, 46.x, 47.x, 48.x, 49.x, 50.x, 51.x,52.x

HTTPS 9.0.1084.52, 19.0.1084.56, 20.0.1132.47,20.0.1132.57, 21.0.1180.60, 21.0.1180.79,21.0.1180.89, 22.0.1229.79, 23.0.1271.64m,24.0.1312.52m, 24.0.1312.57m, 25.0.1364.152,25.0.1364.160, 25.0.1364.172, 26.0.1410.43,27.0.1453.93, 27.0.1453.94, 27.0.1453.110,27.0.1453.116, 28.0.1500.71, 28.0.1500.72,28.0.1500.95, 29.0.1547.62, 29.0.1547.66,29.0.1547.76, 30.0.1599.69, 30.0.1599.101,31.0.1650.48, 31.0.1650.57, 31.0.1650.63,32.0.1700.32, 32.0.1700.76, 32.0.1700.107,33.0.1750.117, 33.0.1750.146, 33.0.1750.149,33.0.1750.154, 34.0.1847.116, 35.0.1916.153,36.0.1985.143, 37.0.2062.94, 37.0.2062.124m,38.0.2125.77m, 39.0.2171.36m, 40.0.2214.94,41.0.2272.89m, 42.0.2311.39m, 43.0.2357.132m,44.0.2403.89m, 45.0.2454.85m, 46.0.2490.22m,47.0.2526.73m, 48.0.2564.82m, 48.0.2564.116m,49.0.2623.87m, 49.0.2623.112m, 50.0.2661.87m,51.0.2704.106m, 52.0.2743.116m

MicrosoftInternetExplorer

HTTP, HTTPS 6.0 SP2/SP3, 7.0, 8.0, 9.0, 10.0 (32-bit and 64-bit),11.0 (32-bit and 64-bit)

MicrosoftInternetExplorer

HTTP, HTTPS Windows Store app

Mozilla™Firefox™

HTTP, HTTPS 3.0, 3.5, 4,0, 5.0, 6.0, 7.0, 8.0, 9.0, 10.0, 11.0, 12.0,13.0, 14.0, 15.0, 16.0.2, 17.0, 18.0, 19.0, 20.0.1,21.0, 22.0, 23.0, 24.0, 25.0, 26.0, 27.0.1, 28.x, 29.x,30.x, 31.x, 32.x, 33.x, 34.x, 35.x, 36.x, 37.x, 38.x,39.x, 40.x, 41.x, 42.x, 43.x, 44.x, 45.x, 46.x, 47.x,48.x


2-13

Browser Protocol Version

Microsoft™Edge™

HTTP, HTTPS 38.14393.0.0

ImportantThe following table lists web applications tested by Trend Micro. Some applications not inthe list may also be supported. However, Trend Micro cannot be held responsible for anydamage or loss of data that may occur through the use of any untested applications.

Application Mode/Edition Version

Baidu Library Not applicable Not applicable

Cybozu™ Not applicable 2.5 (0.3)

Desknet's Not applicable V7.0J R1.6(Japanese)

Domino™ Web Access DWA and iNotes 7.0, 8.0, 8.5, 9.0

Facebook (message posting and photouploading)

Not applicable Not applicable

Microsoft Outlook Web Access Premium and Basic 2003

Premium and Light 2007, 2010, 2013

MyWeb™ Portal Office Not applicable Not applicable

Sina Weibo (message posting) Not applicable Not applicable

Twitter Not applicable Not applicable


2-14

IM Applications

ImportantThe following table lists IM applications tested by Trend Micro. Some applications not inthe list may also be supported. However, Trend Micro cannot be held responsible for anydamage or loss of data that may occur through the use of any untested applications.

Application Version

AOL™ Instant Messenger™ 6.9, 7.2, 7.5, 8.0.7.1

MSN™ on Windows Server 2003 8.5

Skype™ 4.0, 4.1, 4.2, 5.2, 5.5, 5.8, 5.10, 5.11.0.102,6.0.0.120, 6.3.73.105, 6.9.60.106,6.11.60.102, 7.2.103, 7.26.101

Tencent QQ

NoteTrend Micro products support onlydetection of sensitive filestransmitted using this application.

2011, 2012, 2013, 5.0.9857.0

Windows Live Messenger™ 2009, 2011, 2012

Windows Messenger 4.7, 5.1

Yahoo!™ Messenger 10.0, 11.0, 11.5

Peer-to-Peer Applications

ImportantThe following table lists peer-to-peer applications tested by Trend Micro. Someapplications not in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of any untestedapplications.


2-15

Application Version

Apple iTunes for Microsoft Windows 10.5.3.3, 10.7, 11.1.3.8

BitComet 1.29 (32-bit and 64-bit)

BitTorrent™ 7.5 and 7.8.2

Emule 0.50a

Emule Plus 1.2b, 1.2e

HTC Sync 3.0.5606, 3.2.20, 3.3.63

HTC Sync Manager 2.1.77.0

µTorrent™ 3.0.0.25683, 3.3.2.30303, 3.4.3

PGP Encryption

ImportantThe following table lists PGP encryption software tested by Trend Micro. Some softwarenot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested software.

Software Mode Version

PGP Desktop Self-decrypting ArchiveMode

• 9.8.3, 9.9.1 (32-bit)

• 10.0.3, 10.1.0, 10.1.1,10.2.0 (32-bit and 64-bit), 10.3.2 (32-bit and64-bit)


2-16

Printer

Important

The following table lists print-capable applications that were tested by Trend Micro. Someapplications not in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of any untestedapplications.

Application Edition Version

Adobe Acrobat™ Standard and Pro 10.x

Adobe Reader™ Not applicable 7.0, 8.0, 9.20, 10.x, 11.0

Microsoft Paint Not applicable Any version compatible withthe host machine's operatingsystem

Microsoft Visual Studio™ Not applicable 2005

Microsoft Word, Excel, andPowerPoint

Standard, Professional,and Premium Edition

2000

Microsoft Word, Excel,PowerPoint, and Visio

Standard and ProfessionalEdition

2003

Microsoft Word, Excel, andPowerPoint


2007


2010 (32-bit)

Professional Plus Edition 2010 (64-bit)


TextPad™ Not applicable 5.4.2

UltraEdit Not applicable 17.20.1016


2-17


Windows Notepad Not applicable Any version compatible withthe host machine's operatingsystem

Windows Wordpad Not applicable Any version compatible withthe host machine's operatingsystem

Removable Storage

ImportantThe following table lists removable storage devices tested by Trend Micro. Some devicesnot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested devices.

• Memory Stick™ Pro Duo • miniSD™ card • USB 15-in-1 media reader

• microSD™ card • MMC card • USB storage device (harddisk drive or flash drive)

ImportantThe following table lists data transmission-capable applications tested by Trend Micro.Some applications not in the list may also be supported. However, Trend Micro cannot beheld responsible for any damage or loss of data that may occur through the use of anyuntested applications.


Adobe Reader Not applicable 9.x, 10.x, 11.0


2-18


Microsoft Excel Standard, Professional, andPremium Edition

2000

Standard and Professional Edition 2003

Standard, Professional, andProfessional Plus Edition

2007


2010 (32-bit)


Professional Plus Edition 2013 (32-bit and 64-bit)

Microsoft InternetExplorer

Not applicable 6.0 SP2/SP3

Not applicable 7.0

Not applicable 8.0 (32-bit and 64-bit)




Microsoft PowerPoint Standard, Professional, andPremium Edition

2000



2007


2010 (32-bit)




2-19


Microsoft Word Standard, Professional, andPremium Edition

2000



2007


2010 (32-bit)



Mozilla Firefox Not applicable 3.0, 3.5, 4,0, 5.0, 6.0, 7.0,8.0, 9.0, 10.0, 11.0, 12.0,13.0, 14.0, 15.0, 16.0.2,17.0

Reader (for Windows 8) Windows Store app Not applicable


Windows CommandPrompt (COPY andMOVE commands)

Not applicable Any version compatiblewith the host machine'soperating system

Windows Explorer Not applicable Any version compatiblewith the host machine'soperating system

Windows Notepad Not applicable Any version compatiblewith the host machine'soperating system

Windows Wordpad Not applicable Any version compatiblewith the host machine'soperating system


2-20

SMB Protocol

ImportantThe following table lists shared file access-capable applications that were tested by TrendMicro. Some applications not in the list may also be supported. However, Trend Microcannot be held responsible for any damage or loss of data that may occur through the useof any untested applications.

Application Edition/Mode Version

Adobe Reader Not applicable 9.x, 10.x, 11.0

Microsoft Excel Standard, Professional, andPremium Edition

2000


2003


2007


2010 (32-bit)



Microsoft InternetExplorer

Not applicable 6.0 SP2/SP3

Not applicable 7.0






2-21


Microsoft PowerPoint Standard, Professional, andPremium Edition

2000


2003


2007


2010 (32-bit)



Microsoft Word Standard, Professional, andPremium Edition

2000


2003


2007


2010 (32-bit)



Mozilla Firefox Not applicable 3.0, 3.5, 4,0, 5.0, 6.0, 7.0,8.0, 9.0, 10.0, 11.0, 12.0,13.0, 14.0, 15.0, 16.0.2,17.0

Reader (for Windows 8) Windows Store app Not applicable


Windows CommandPrompt (COPY andMOVE commands)

Not applicable Any version compatiblewith the host machine'soperating system


2-22


Windows Explorer Not applicable Any version compatiblewith the host machine'soperating system

Windows Notepad Not applicable Any version compatiblewith the host machine'soperating system

Windows Wordpad Not applicable Any version compatiblewith the host machine'soperating system

Synchronization Software (ActiveSync)

Important

The following table lists synchronization software tested by Trend Micro. Some softwarenot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested software.

• Microsoft ActiveSync™ 4.5

• Windows Mobile Device Center

The required Windows Mobile Device Center version depends on the endpoint'soperating system. For more information, visit the Microsoft website.

Webmail

Important

The following table lists web-based email services tested by Trend Micro. Some servicesnot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested services.


2-23

Email Service Mode/Edition

139 Webmaill Default edition

126.comWebmail Default edition

163.com Webmail Default edition

AOL Mail Standard, Accessible, and Basic Edition

Gmail™ Standard New, Standard, and Basic HTML (HTTP andHTTPS)

HiNet Webmail™ Default edition

Outlook.com Default edition

Mail (for Windows 8) Default edition (Outlook.com, Exchange, Google, AOL,Yahoo!, and other accounts)

SINA Webmail Default edition

Sohu Webmail Default edition

Tencent QQ Webmail Default edition

Yahoo! Mail Classic and New Edition

3-1

Chapter 3

Device Control - Supported DeviceModels


• Supported Device Models on page 3-2


3-2

Supported Device Models

Important

The following table lists devices tested by Trend Micro. Some devices not in the list mayalso be supported. However, Trend Micro cannot be held responsible for any damage orloss of data that may occur through the use of any untested devices.

Device Type Device Models

Removable disk drives:Flash drives

• ADATA™ USB 3.08GB

• Buffalo™ Secure Lock

• EDGE™ DiskGo™,2GB

• Kingston™DataTraveler, 2GB

• Lenovo™ USB 2.01GB

• Memorex™ USB 2.032MB

• Micro Center™, 1GB

• MSI™, 2GB

• PNY Attaché, 1GB

• PNY Premium, 2GB

• SanDisk Cruzer™ Slice™,2GB

• SanDisk Extreme, 8GB

• Smartphone as USB device(Nokia™ N97)

• Trend Micro™ USBSecurity (Buffalo™, I-ODATA, ELECOM)

• Kingston™ DataTravelerG2, 256-bit AES, 2GB

• Imation™ IronKey™ D80,4GB

• Imation™ Secure +™, 8GB

• Apricorn™ Aegis SecureKey, 4GB

• MyGuard™ USB, 4GB

Removable disk drives:Storage cards

• Hitachi™ MMC,128MB

• SanDisk Extreme III,Compact Flash™ card,30MB/s, 4GB

• SanDisk Extreme™ III,SDHC™, 4GB

• SanDisk™ MicroSD™, 2GB

• Simple SD Card

• Sony™ Memory Stick Pro-HG Duo™, 4GB

• Transcend™ MMCplus™,2GB

Device Control - Supported Device Models

3-3


Removable disk drives:Hubs

• Belkin™

CD/DVD • Pioneer™ DVR-XD09C 8X

• Samsung™ SE-S084

• Sony AD-7240S

COM and LPT ports • Desktop ports

Floppy disks • Virtual machine floppy driver

IEEE 1394 interface • IEEE 1394 interface on laptops

Imaging devices • Apple™ iPhone™ andsmartphones runningAndroid™ that areconnected to aWindows XP computer

• Canon™ CanoScan LiDE200

• IBM™ Thinkpad™ FastInfrared Port

• Teclast USB camera band

Modems • Mobile Phone (NokiaE50)

• ZTE™ EVDO modem

• Tenda™ 56K USB Modem(M5609U)

PCMCIA card • Ricoh™ R/RL/5C476 • USB 2.0 + IEEE 1394CardBus PC Card

Print screen key • Print screen key on desktops

Bluetooth • Broadcom®WIDCOMM®Bluetooth®

• IVT Bluelet™

• IVT BlueSoleil™

• Microsoft™ Windows®

• TOSHIBA Bluetooth®

• Sheng Wei USB Bluetooth®adapter

• Lenovo™ Thinkpad® X200integrated Bluetooth® 2.0EDR


3-4


Wireless NIC • Lenovo™ Thinkpad®X200 integratedwireless NIC

• TP-LINK® wirelessUSB adapter

• Apple® iPhone® 4s (3Gnetwork)

• HTC Desire S (G12)

• Motorola ME525+

NoteTrend Micro tested the wireless NIC capability of thelisted mobile devices.

Mobile devices

Supported protocols:

• MSC (StorageDevice Class)

• PTP (PictureTransfer Protocol)

• MTP (MediaTransfer Protocol)

• Apple™ iPhone™ (firstgeneration)

• Apple™ iPhone™ 4s

• Apple™ iPhone™ 5

• Apple™ iPhone™ 5s

• Apple™ iPhone™ 5c

• Apple™ iPhone™ 6

• Apple™ iPhone™ 6Plus

• Apple™ iPad mini™

• Apple™ iPod touch™

• HTC™ Desire S (G12)

• HTC™ One V

• Motorola™ ME525+

• MI™ 2S (小米手機 2S)

• Huawei™ C8813

• ASUS™ Transformer PADTF300T

• ASUS™ Padfone™

• Samsung™ Galaxy Note™2 (N7100)

• Samsung™ Galaxy Note™3

• Samsung™ Galaxy ™ S3

• Samsung™ Galaxy ™ S4

• Samsung™ Focus™Windows™ Phone 7 (SGH-I917R)

• BlackBerry™ 8700

• BlackBerry™ PlayBook™(OS)

• Nokia™ Lumia™ 920

• Nokia™ N95

• Nokia™ N97

i

DisclaimerThe information provided herein is for general information and educational purposesonly. The list is not intended to be exhaustive but merely an overview of relevant,common and useful forms or types of identification, predefined expressions oracronyms. It is not intended and should not be construed to constitute legal advice. Theinformation contained herein may not be applicable in all situations and may not reflectthe most current situation. Nothing contained herein should be relied or acted uponwithout the benefit of legal advice based upon the particular facts and circumstancespresented and nothing herein should be construed otherwise. Trend Micro reserves theright to modify the contents of this document at any time without notice.

Although Trend Micro uses reasonable efforts to include accurate and up-to-dateinformation herein, Trend Micro makes no warranties or representations of any kind asto its accuracy, currency or completeness. You agree that access to and use of andreliance upon this document and the content thereof is at your own risk. Trend Microdisclaims all warranties of any kind, express or implied. Neither Trend Micro nor anyparty involved in creating, producing or delivering this document shall be liable for anyconsequences, losses, or damages, including direct, indirect, special, consequential, lossof business profits or special damages, whatsoever arising out of access to, use of orinability to use, or in connection with the use of this document, or any errors oromissions in the content thereof. Use of this information constitutes acceptance for usein an "as is" condition.

IN-3

Index

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