Copy of Activity Matrix (003)

New Connection Module, Metering Activity - Roles MatrixS.No Main Process

1 Mass Billing

2 Mass Invoicing

3 Invoice mass printing

4 Bill quality check



7Bill quality check


9Bill and invoice reversal

10 Single bill

11 Single invoice and printing

12 Manual adjustment entry creation

13 Manual adjustment entry approval

14Fixed charges for Supply not in use

15 Fixed charges for Supply not in use









24 Assessment for faulty meter



27 Bill correction

28 Bill correction

29 Bill correction

30 Dupicate bill printing31 Enforcement

32 Enforcement33 Enforcement

34 Enforcement

35 Enforcement

36 Enforcement

37 Enforcement

38 Enforcement

39 Enforcement

40 Enforcement

41 Enforcement

42 Enforcement

43 Enforcement

44 Enforcement

45 Enforcement

46Enforcement

47 Enforcement

48 Enforcement

49 Enforcement

50 Enforcement

51 Enforcement

52 Enforcement

53Enforcement

54

Enforcement

55 Enforcement

56 Enforcement

57 Enforcement

58 Enforcement

59 Enforcement

60

Enforcement

61 Enforcement

62

Enforcement

63 Enforcement

64 Enforcement

65Enforcement

66Enforcement

New Connection Module, Metering Activity - Roles MatrixSub Process Status

Scheduled Billing at sub-division Not applicable

Scheduled invoicing at sub-division Not applicable

Scheduled invoice printing at sub-division Not applicable

Analysis of cases stopped Not applicable

Bill release or reversal Not applicable

Master data correction Not applicable

Reading correctionNot applicable

Request for fresh reading Not applicable

Bill and invoice reversal on error identificationNot applicable

Interim bill or move out final bill Not applicable

Interim bill or move out final bill Not applicable

adjustment entry creation Not applicable

adjustment entry approval Not applicable

APDA

DOVP

IVSP

APRP

MRIP

FCPP

PUDB

BPMP

SVIP

MREP

Notification receipt and MAE creation. Not applicable

MAE approval. Not applicable

revisiting un-processed notifications. Not applicable

Notification receipt and MAE creation. Not applicable

MAE approval. Not applicable

revisiting un-processed notifications. Not applicable

Dupicate bill printing Not applicable

SVSP

PLABRLAB

SZNO

SFPG

SURI

RCPG

NTCD

PNIN

REIN

HERP

SCNP

PFCA

PSOG

VPSO

BLPD

BDEF

LECP

FIDP

FSPG

SMDP

SMTP

DUDE

MDCP

CDEP

FVPG

DNGP

PBIL

FBIL

BIPP

INCP

INPP

UPBP

UFBP

URUP

PBCP

New Connection Module, Metering Activity - Roles MatrixStatus Description

Application, Document Accepted

Documents Verification Pending

Pending for IVS print

Appraisal Pending

Meter Reading Implausible

Fixed Charge posting pending

Pending - Up to date Bill

Bill Payment Pndng

Site Visit, Inspection Pending

Meter Reading Entry Pending

Site visit scheduling pending

Pending in LabRecd in LAB

Seizure Notice generation

Surveillance feedback pending

Surveillance Incomplete

Request cancellation pending

Notice for Disconnection Due

Pending insp- premise locked

Re-inspection reqd

Pending for personal hearing

SCN pending

Pending for Case Analysis

Pending for SO generation

SO Vetting pending

Bill Period manual

Bill Default

LEGAL COMPLAINCE PENDING

Final Dropping Approval Pndng

Final Setlemnt Approval Pndng

Settled meter disposal pending

Settled meter tfr pending

DT unreg. data entry

Master Data Creation Pending

Form data entry pending

Data validation pending

Demand Notice Generation pend

DAE prov bill pending

Final bill pending

Bill Payment Pndng

Installment Creation Pending

Installment Payment Pending

UUE Provisional Bill Pending

UUE final bill pending

UUE Rate Updation Pending

Periodic Bill Clearance Pendin

New Connection Module, Metering Activity - Roles MatrixLT Consumer

Activity To Be Performed Function

Printing of bills to be carried out for each sub-division.

Checking of bills stopped for quality check.

Creation of manual adjustment entry in system.

Approval/posting of manaual adjustment entry.

Approval for processing of notification

Posting of amount of fixed charges for future period.

Billing job to be scheduled. This can be preset through a master id also.

Sub Division Office

Billing job to be scheduled. This can be preset through a master id also.

Sub Division OfficeSub Division OfficeSub Division Office

Based on checking results bill will be released if found correct and reversed if found incorrect.

Sub Division Office

Consumer master data shall be corrected if any gaps observed resulting in incorrect billing.

Sub Division Office

Correction of reading shall be done based on reading provided by meter reader or brought by consumer. Sub Division Office

Meter reader shall bring fresh meter reading where reading found abnormal.

Sub Division Office

In case a bill is found incorrect and is required to be re-billed, invoice or bill or both shall be reversed and re-billed after necessary correction.

Sub Division Office

Interim Single bill and invoice shall be generated where so desired by consumer.

Sub Division Office

Printing of single invoice in case of duplicate print or interim bill generated.


Application and documents will be received from consumer and a notification shall be created in system Sub Division Office

Verification of documents submitted and marking approval in system.

Sub Division Office

Taking printout of form for site visit for reading collection and installation verification.

Sub Division OfficeSub Division Office

release/editing of meter reading resut if same is stopped in quality check.


Creation of interim bill till reading date.

NA

Entry of meter reading brought from site



Analysing pending cases for resolution



Analysing pending cases for resolution

Printing of duplicate bill on consumer request.

Planning for site visit Division OfficeReports and meter need to be delivered at testing lab. Division Office

Receiving of reports and meter in Lab Division Office

Division Office

Basic details entry after site visit is complete

Planning for site visit

Approval for cancellation of site visit notification

Planning for site visit


Planning fo rsite visit for reading collection and installation verification.

Sub Division OfficeSub Division OfficeSub Division OfficeSub Division OfficeSub Division OfficeSub Division OfficeSub Division OfficeSub Division OfficeSub Division Office

Issue of notice to consumer in case seized meter is found tampered.


Issue of disconnection notice in case consumer does not open premises for inspection


Planning for site visit in case of additional evidence collection

Sub Division Office

Pending for personal hearing due date and entry of hearing date post hearing completion.

Sub Division Office

Issue of show cause notice if not already sent or repeat notice is required.

Sub Division Office

Pending for case analysis after hearing is completed.

Creation of Speaking Order in UUE case

Approval for closure of case on full/part payment.

Issue of Provisional bill for DAE

Issue of Final UUE bill

creation of installments for UUE bill


Release/editing of UUE Speaking Order created at status PSOG.

Sub Division Office

Manualy defining the UUE bill period (default period is 12 month period ending on date of inspection) Sub Division Office

Case reaches this status when payment for full bill or installments is defaulted.

Sub Division Office

Case pending for legal compliance or directions from other statutory body.

Sub Division Office

Approval for dropping and closure of the case without payment.


Seized meter needs to be disposed on case closure and notification needs to be closed.

Sub Division Office

Transfer of meter from Enforcement department to group authorized for scrapped meters disposal.

Sub Division Office

Entry of consumer details for master data ceration in cases where direct theft case is booked against users not previously registered with GED.

Sub Division Office

Creation of consumer master data in cases where direct theft case is booked against users not previously registered with GED based on particulars entered at status DUDE.

Sub Division Office

detailed load entry for case booked based on inspection report.

Sub Division Office

Validation of load entry for case booked based on inspection report made at status CDEP.

Sub Division Office

Posting of manaul adjustment entry for charges like meter cost, service cable cost.


Case remians parked at this stage till due date is reached. On payment case moves to status FSPG. Case can be moved in between for installment creation or for proposing for dropping.

Sub Division Office

Sub Division Office

Issue of provisional bill for Misuse

Issue of Final bill for Misuse

Case remians parked at this stage till due date is reached. On payment case moves to status FSPG. Case can be moved in between for installment creation or for proposing for dropping or closure of case on any part payment received.

Sub Division Office


Defining period of Misuse and Change in consumer master data if Misuse is to be continued in future bills of consumer.

Sub Division Office

Misuse case is parked at this stage if period for Misuse to be levied cannot be defined like when last bill is Provisional.

Sub Division Office

New Connection Module, Metering Activity - Roles MatrixLT Consumer HT ConsumerDepartment Desk Function Department

AE (Commerial) Head Clerk Divison Office AE (Commerial)







AE (Commerial) Meter Reader Divison Office AE (Commerial)





AE (Commerial) AE (Commerial) Divison Office AE (Commerial)

AE (Commerial) Divison Officenot applicable

AE (Commerial) Divison Office not applicable

AE (Commerial) Divison Office not applicable

AE (Commerial) Head Clerk Divison Office not applicable



Customer Care Head Clerk

Customer Care Head ClerkCustomer Care Head Clerk


AE (Commerial) SDO-Cashier Divison Office not applicable

AE (Commerial) Meter Reader Divison Office not applicable

AE (Commerial) Meter Reader Divison Office not applicable








AE (MRT) JE (MRT) Divison Office AE (MRT)

AE (MRT) JE (MRT) Divison Office AE (MRT)AE (MRT) JE (MRT) Divison Office AE (MRT)

AE (MRT) JE (MRT) Divison Office AE (MRT)

AE (O&M) JE (O&M) AE (O&M)


AE (O&M) AE (O&M) AE (O&M)






Sub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison Office




AE (O&M) JE (O&M)AE (O&M)







AE (Commerial) LDCAE (Commerial)

AE (Commerial) Head Clerk

AE (Commerial)

AE (Commerial) LDC AE (Commerial)

AE (Commerial) Head Clerk AE (Commerial)





AE (Commerial)


Sub Divison OfficeSub Divison OfficeSub Divison Office

Sub Divison Office

Sub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison Office

Sub Divison Office

Sub Divison Office

Sub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison OfficeSub Divison Office

Sub Divison Office

Sub Divison Office


AE (Commerial)



AE (Commerial) Head ClerkAE (Commerial)

AE (Commerial) Head ClerkAE (Commerial)

Sub Divison Office

Sub Divison OfficeSub Divison Office

Sub Divison Office

Sub Divison Office

New Connection Module, Metering Activity - Roles MatrixHT Consumer

Desk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

not applicable

not applicable

not applicable

not applicable

not applicable

not applicable

AE (Commerial)

not applicable

not applicable

not applicable

not applicable

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

JE (MRT)

JE (MRT)JE (MRT)

JE (MRT)

JE (O&M)

JE (O&M)

AE (O&M)

JE (O&M)

JE (O&M)

JE (O&M)

JE (O&M)

JE (O&M)

AE (Commerial)

AE (Commerial)

JE (O&M)

JE (O&M)

AE (O&M)

JE (O&M)

JE (O&M)

JE (O&M)

AE (O&M)

AE (O&M)

JE (O&M)

JE (O&M)

LDC

Head Clerk

LDC

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Head Clerk

Application and documents will be received from consumer and a notification shall be created in system Verification of documents submitted and marking approval in system.Taking printout of form for site visit for reading collection and installation verification.

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Copy of Activity Matrix (003)

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