Copy of 5-Year Franchise Costs and Benefits Comparison

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    5-Year Benefits of Computer Troubleshooters

    Computer Troubleshooters Alternative

    cost value over 5 years cost

    Initial Franchise Fee 19500 19500

    Other Startup Costs (avg)

    Monthly Cost - fixed 330

    Monthly cost - percentage 0

    Monthly Ad Fund - fixed 70

    Monthly Ad Fund - percentage 0

    Other Monthly Expenses

    (Operating, Marketing)Total Monthly Costs 400 0

    Total Monthly Costs over 5 years

    (includes 6-month grace period) 21600 0

    from other sheets:

    Business Model 0 12600 0

    Marketing Program 0 33325 0

    Business Mgmt Tools 0 8440 0

    Training-Coaching-Suppt 0 13125 0

    Vendor Deals 0 15000 0

    National Promotions 0 8600 0

    Infrastructure 0 3760 0

    Team + Growth

    totals 41,100.00$ 94,850.00$ 19,500.00$

    This spreadsheet is designed to help outline all the benefits of joining the Computer Troubleshooters fr

    well as calculating the value of our franchise offering compared to other options such as starting/ru

    business on your own or joining a competing franchise. All "Value" figures should be changed to reflect

    personal estimate of the value of that benefit over 5 years. Cells shaded in yellow are areas where youthe costs associated with an alternative business structure.

    NOTE: This spreadsheet does NOT estimate your revenue or profits from your business, it is intended onl

    costs and the value of purchasing a Computer Troubleshooters franchise versus other alternatives.

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    Royalty Calculator:

    Avg: Monthly Revenue: 10,000.00$

    Percentage Royalty: 7%

    Percentage Ad Fund: 2%

    Actual Royalty 700.00$ (fill in space E13)

    Actual Ad Fund 200.00$ (fill in space E15)

    nchise, as

    ning a

    your own

    can enter

    ly as a guide to helping you calculate your rough

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    2009 Computer Troubleshooter

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    s Global, LLC

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    Successful Business Model Computer Trouavailable?

    Service On Demand (Break/Fix) training and support Y

    Managed Services for Small Business training and support Y

    Managed Services for Residential training and support Y

    Cloud Computing / SaaS / HaaS training and support Y

    Specialty Services (data recovery, website design, ipod repair) YEnhanced Services (VoIP, Search Engine Marketing, Elec. Doc Management) Y

    10+ years franchising experience Y

    10+ years IT support experience Y

    140+ page Business Operations Manual, rewritten in 2009 w/ best practices Y

    50+ page Business Management Manual Y

    50+ page "Expert Tips from Fellow Franchisees" Manual Y

    VoIP Product Champions to assist in selling/implementing VoIP solutions Y

    Startup Kit including business cards, stationery, brochures Y

    Screening & Hiring assistance for your employees Y

    Totals

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    leshooters Alternative

    extra cost if any Value (5yr) available? extra cost if any

    0 1000

    0 3000 compared to courses on mspu.us

    0 600

    0 3000

    0 5000 500

    0 300

    0 300

    0 1000

    0 400

    0 400

    when used 500

    0 800

    0 300

    $0.00 $12,600.00 $0.00

    all values should be calculated over 5

    years (60 months)

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    nd similar sites

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    Irresistable Marketing Program Computer Troublavailable?

    100+ page Engage Marketing Manual Y

    10+ years experience and data on successful marketing methods Y

    10+ years experience and data on successful marketing messages Y

    checklists for effective display ads and letters Y

    98+ templates for marketing flyers Y51+ templates for marketing postcards Y

    42+ templates for marketing letters Y

    30 templates for yellow page ads Y

    15 templates for newspaper ads Y

    over 1000 additional print templates for marketing Y

    20+ sample radio ads Y

    8 sample TV commercials Y

    8+ free reports and white papers for promotional use Y

    50+ promotional templates (for mugs, calendars, etc) Y

    10+ proposal templates Y

    120+ email & banner online marketing templates Y

    10+ presentation templates Y

    30+ presentations for networking groups Y

    Monthly Marketing Instructions Y

    2+ new marketing templates each month Y

    Vertical/Niche marketing advice each month Y

    Networking / Community visibility advice each month Y

    Client newsletter every month Y

    Free email tool to distribute client newsletters Y

    Direct Mail portal to execute direct mail campaigns in

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    20-page Solutions Catalog to promote services to clients Y

    Totals

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    eshooters Alternative

    extra cost if any Value (5yr) available? extra cost if any

    0 2000 comparable to www.t

    0 600

    0 600

    0 600

    0 500 50

    0 50

    0 50

    0 50

    0 50

    0 50

    0 50

    0 100

    0 25

    0 100

    0 100

    0 100

    0 100

    0 600

    0 1500

    0 150

    0 150

    0 600

    0 100

    pay for mailings only 600

    0 3000 300

    0 15000

    0 300

    0 600

    0 600

    0 150

    0 150

    0 1000

    0 5000

    pay per use, $50 150

    0 150

    $900, optional 500

    0 100

    0 100

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    0 500

    $0.00 $33,325.00 $0.00

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    chnologymarketingtoolkit.com

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    Business Management Tools Computer Troubleshootersavailable? extra cost if any

    Autotask Go! at no cost to franchisees Y 0

    Autotask Pro! at 35%+ discount to franchisees Y optional, $35 per use

    TOPS (simple alternative to Autotask) at no cost to franchisees Y 0

    Marketing ROI spreadsheet tool Y 0

    Revenue/Solution spreadsheet Y 0Business Operations training Y 0

    Monthly Business Management webinars Y 0

    Peer Support from other CT's using Autotask Y 0

    Custom Autotask workflow w/ CT-specific features Y 0

    Totals $0.00

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    Alternative

    Value (5yr) available? extra cost if any

    5940

    1000

    0

    300

    150600

    150

    150

    150

    $8,440.00 $0.00

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    Training, Coaching, and Supportavailable? extra cost if any

    2-day initial Training program Y 0

    20-hour initial e-learning program Y 0

    Ongoing access to our e-learning portal (UniverCT) Y 0

    Access to a personal business coach (RD) Y 0

    Monthly group calls w/ your coach Y 0

    Periodic group meetings w/ your coach & regional teammates Y 0

    Multiple monthly webinars and conference calls Y 0

    Archive of 40+ past webinars Y 0

    Archive of 20+ videotaped presentations Y 0

    One-on-One coaching with an experienced business coach,

    assisted by our NooCT coaching portal & dashboard coming 2009 0

    Peer-coaching & mentoring opportunities through the NooCT

    coaching portal coming 2009 0

    Training and Support Materials for Managed Services (BEST) Y 0

    Training and Support Materials for VoIP Y 0

    Training and Support Materlals for Residential Managed Services

    (HOST) Y 0

    Peer Support from 400+ fellow franchise owners and 1200+

    technicians via our forums, email lists, and newsgroups Y 0

    Totals $0.00

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    Alternative

    Value (5yr) available? extra cost if any

    1000

    1000

    1000

    3000

    1200

    600

    150

    75

    75

    3000

    150

    600

    600

    75

    600

    $13,125.00 $0.00

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    Vendor Partnershipsavailable? extra cost if

    Special Relationships & Discounts from 14 top Hardware vendors Y 0

    Special Relationships & Discounts from 24 top Software vendors Y 0

    Special Relationships & Discounts from 26 top Services vendors Y 0

    Special Relationships & Discounts from 10 miscellaneous vendors (Fedex,Omaha Steaks, Windsor Vineyards, Office Depot, etc) Y 0

    A volunteer Vendor Review team of fellow franchisees to review,identify,

    and negotiate more vendor deals on an ongoing basis Y 0

    Peer & head office support on common vendor issues Y 0

    Available Call Center to answer phones, schedule appointments, sell

    services Yoptional, $200 -

    $300/month

    Shared Remote Support platform (via NTRSupport) allows sharing of work

    from CT websites and easily sharing work between CT locations as well. Y

    optional,

    $55/month

    Totals $0.00

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    Alternative

    Value (5yr) available? extra cost if any

    4800 assumes 8% discount on monthly purchases of 1000

    3000 assumes 10% discount on monthly purchases of 500

    6000 assumes 20% discount on monthly purchases of 500

    300 assumes 10% discount on monthly purchases of 50

    300

    600

    optional

    optional

    $15,000.00 $0.00

    values calculated on estimated discount savings

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    National Promotionavailable? extra cost i

    National Advertising (approx. $150k/year) Y 0

    National Ads coordinated by elected group of fellow franchisees Y 0

    Archive of past TV, Radio, & Print interviews for use in marketing Y 0

    Over 200 National Accounts (companies who subcontract work to techs

    around the country) Y 05 Global Acccounts (subcontracting around the world) Y 0

    3 National Clients (companies who dispatch work through CTUSA) Y 0

    Leads in your area from our national websites Y 0

    Leads in your area from our national charity site

    (computertroubleshooters.org) Y 0

    Credibility from being associated with a Global brand Y 0

    Totals $0.00

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    Alternative

    Value (5yr) available? extra cost if any

    4200

    300

    300

    1500 assumes one $50 every other month250

    250

    1500 assumes 3 $100 jobs each year

    300

    priceless

    $8,600.00 $0.00

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    Infrastructure Computer Troubleshooavailable? extra cost i

    Email accounts for you and your staff Y 0

    Our franchisee intranet with easy access to all franchise resources Y 0

    Our FTP site with archives of all documents, templates, utilities, and more Y 0

    Your own website template, pre-built, in HTML or through our CMS system Y 0

    Forums & Email lists to share ideas and support with 400+ fellow franchisees

    and 1200+ technicians Y 0

    Access to our Web Design team to sell webdesign services Y 0

    Access to our Web Hosting service to resell website hosting Y 0

    Access to our Cloud Services portal to resell cloud services (Hosted Exchange,

    Sharepoint, Webmeeting, etc) Y 0

    4 Business Manuals & 6 Topical Guides (e.g. "The Computer Troubleshooters

    Guide to Hiring & Managing Employees") Y 0

    24/7 Tech Support Hotline (US only) Y 0

    Graphics Library DVD w/ 6+GB of marketing and graphics materials Y 0

    8 Utility CD's, including licensed data recovery, partition management, partition

    recovery, virus removal, and more on the CT-R.E.B.O.O.T CD Y 0

    Over 110GB of archived marketing, technical, business,and vendor documents

    on our FTP site. Y 0

    Totals $0.00

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    ers Alternative

    Value (5yr) available? extra cost if any

    60

    300

    300

    150

    600

    150

    75

    150

    150

    100

    150

    1500

    75

    $3,760.00 $0.00

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    Team, Growth, and Leadership Computer Troubleshooteravailable? extra cost if any

    Advice & Support from 400+ fellow franchisees Y 0

    Advice & Support from 1200+ technicians worldwide Y 0

    A Regional Director / Coach for one-on-one support Y 0

    Support from your head-office team Y 0

    Being part of an Entrepreneur top franchise (ranked in top 500franchises, top tech franchises) Y 0

    Being part of a Franchise Business Review top franchise (ranked

    top 10 in franchisee satisfaction) Y 0

    Regular regional meetings and conference calls to share ideas Y 0

    Respect and Credibility being part of the world's largest tech

    solutions franchise Y 0

    Semi-Annual Workshops for ongoing training & fellowship Y optional, travel + food

    Annual Conferences (North American, Australian, UK) for

    training, vendor evaluation, and fellowship Y optional, travel + food

    Being in business FOR yourself but not BY yourself Y 0

    Totals $0.00

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    Alternative

    Value (5yr) available? extra cost if any

    600

    300

    600

    300

    300

    300

    150

    150

    150

    150

    priceless

    $3,000.00 $0.00