Conversion Optimization - Make MORE Money Online

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Conversion Optimization Making MORE money online James Paden The Combine September 11, 2010

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Presentation on conversion optimization at The Combine 2010 by James Paden

Transcript of Conversion Optimization - Make MORE Money Online

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Conversion OptimizationMaking MORE money online

James Paden

The Combine

September 11, 2010

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What is Conversion Optimization?

“Conversion optimization is the science and art of creating an experience for a website visitor with the goal of converting the visitor into a customer.”

- Wikipedia

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Fear: Shipping

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Fear: Returns

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Fear: Security

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Fear: Privacy

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Fear: Quality/Accuracy

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Fear: Legitimacy

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Fear: Price

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Users: Hunters

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Users: Hunters

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Users: Hunters

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Users: Browsers

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Users: Browsers

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Users: Browsers

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Users: Psychology

From WhichTestWon.com

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Users: Psychology

From WhichTestWon.com

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Users: Psychology:

From Carsonified.com

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Users: Psychology:

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Usability

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Visibility

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14% Signup Page Visits

From 37 Signals: Signal vs. Noise

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Design: Visibility

From UsableWorld.com.au

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12% More Add-to-Carts

From Vibrant Solutions

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33% More Add-to-Carts

From Vibrant Solutions

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33% More Signups

From dmix.ca

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20% More Trial Signups

From LessEverything.com

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32.5% More Downloads

From WhichTestWon.com

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63% More Clicks

From WhichTestWon.com

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3.44% More Downloads

From Blog.Mozilla.com

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30% More Trial Signups

From 37 Signals

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23% Less Newsletter Subscriptions

From WhichTestWon.com

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113% More Submissions

From WhichTestWon.com

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Google Website Optimizer: Sections

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Google Website Optimizer: Combinations

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Tests: Product Page

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Tests: Product Page

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Tests: Product Page

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Educational ResourcesABTests.com

WhichTestWon.com

GetElastic.com

GrokDotCom.com

Testing Toolsgoogle.com/websiteoptimizer

NinjaButton.com

VisualWebsiteOptimizer.com

CrazyEgg.com

KissMetrics.com

Optimizely.com (private beta)

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Questions? Feedback?

James Paden

E-mail: [email protected]

Phone: 317-674-3434

Website: http://www.VibrantSolutions.com

Blog: http://www.JamesPaden.com