Content Strategy and Social Media: A Symbiotic Relationship

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Content Creation: The Power of Storytelling UW Certificate in Storytelling and Content Strategy Feb. 24, 2015 Suna Gurol Communications www.sunagurol.com [email protected]

Transcript of Content Strategy and Social Media: A Symbiotic Relationship

Content Creation: The Power of StorytellingUW Certificate in Storytelling and Content StrategyFeb. 24, 2015

Suna Gurol Communications

www.sunagurol.com

[email protected]

Most popular

content channel

tactic for brands

Mouthpiece, but not a monologue

In the best world there is a relationship, community and dialogue

Speedy!

Real-time!

Disappearing content!

Great for branding

Real measurement and demographics

Without great content

social media has no

purpose.

Without social media

your content will be

limited in its reach.

Define Goals

Identify Audience

Establish Baseline

Short and Visual content

Dialogue

Monitor, measure, rinse and repeat

Identify what your goals are -

To get people to the website?

To donate?

To register?

More likes/follows?

Brand awareness?

Needs to support the business but also connect with the audience.

And make sure everyone - from C-suite to Marketing Assistant - is in agreement about the goals!

Who are you trying to reach?

Is it a new or existing audience?

If existing audience, what do you know about them?

Facebook insights

Web searches

Audience surveys, usability studies, donor/custom profiles, etc.

How do you connect with them?

Get a baseline of likes, followers, average post likes/shares/comments, and current sales/donations, clicks BEFORE you put up your content.

Review after campaign to see how audience responded.

Brainstorm of how to present your content in different ways - messaging is different on every platform

Short stories - Think how to impart your message in 140 characters

Visually - What kinds of images will work with this content? Remember - social channels LOVE square images.

Identify what social media channels make the most sense to utilize for the campaign.

Typically Facebook & Twitter, but could also use:

Instagram - visual, time-driven, works great for events, brand awareness

YouTube

Storify - Using a variety of social media & web

Pinterest - photos, infographics

Blog - obviously

LinkedIn

Be prepared to have an online dialogue about your content and the story on social media.

Good to strategize ahead, however...

The conversations may go in directions that you don't plan for.

Feedback - likes, shares, comments, RT's.

Who is responding?

Opportunity -Expand on the content

Keep, refine or pivot the strategy

Social Media can inform

the Content Strategy –

show what is working.

Social Media works best

with good Content

Strategy!

That's why everyone does it.

Suna Gurol Communications [email protected] @SunaGwww.sunagurol.com(wow that's a lot of "suna's")

Digital, web and social media strategist

Master in Communication in Digital Media University of Washington

Resources:

Social media image sizes for 2015: http://blogs.constantcontact.com/social-media-image-sizes/

2015 Content Marketing Trends: http://contentmarketinginstitute.com/wp-content/uploads/2014/10/2015_B2C_Research.pdf

Ideal length for social media and digital communications https://blog.bufferapp.com/the-ideal-length-of-everything-online-according-to-science

Photo credits:

Thinking cartoon face, Todd at Vincere Coaching.

Bee pollinating flower, masaiwarrior via Flickr.

Cartoon targets, businesscoaching.com

Binoculars, Edith Soto via Flickr.

Students with iMac, ©University of the Fraser Valley via Flickr

Social media icons collage, Inc.com.

Baseline - tennis, Successfulworkplace.org

Handshake, Trivia Mania,

Hillary Clinton and Mark Zuckerberg meme, Texts from Hillary http://textsfromhillaryclinton.tumblr.com/