Contact Information 3 Property Description3 Unique Selling ... · 7/6/2020 · Cancun Hotel Zone |...
Transcript of Contact Information 3 Property Description3 Unique Selling ... · 7/6/2020 · Cancun Hotel Zone |...
1 | Zoëtry Villa Rolandi Isla Mujeres Last Updated August 11, 2020
Contact Information ................................................................................................................ 3
Property Overview ................................................................................................................... 3
Total Room Count: 35 ................................................................................................... 3
Property Description ................................................................................................................ 3
Unique Selling Points .............................................................................................................. 3
Endless Privileges® Inclusions ................................................................................................ 4
Payment Methods .................................................................................................................... 4
Location Information ............................................................................................................... 4
Destination Information .......................................................................................................... 5
Accommodations ..................................................................................................................... 6
Dining Information .................................................................................................................. 9
Restaurants .................................................................................................................... 9
Dress Codes ................................................................................................................... 9
Bars ................................................................................................................................. 9
Sip, Savor & See Dining Experience ........................................................................... 10
Activities/Entertainment ...................................................................................................... 10
Unique Experiences .................................................................................................... 10
Water Sports ................................................................................................................. 11
Golf ............................................................................................................................... 11
Spa/Fitness ............................................................................................................................ 12
Zoëtry Spa & Thalasso Center .................................................................................... 12
Fitness Center .............................................................................................................. 12
Facilities & Services ............................................................................................................... 12
Deluxe Yacht Services ................................................................................................. 13
Romance ................................................................................................................................ 13
Wedding Packages ....................................................................................................... 13
Newlywed & Anniversary Packages ........................................................................... 15
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Vow Renewal Package ................................................................................................. 15
Meetings & Groups ............................................................................................................... 16
Resort Map ............................................................................................................................. 16
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Contact Information Sales Manager Luz Maria Lara
Address Fracc. Laguna Mar, SM. 7, MZ. 75, L15/16
Carretera Sac-Bajo, Isla Mujeres,
Quintana Roo 77400
Mexico
Phone: (52) 998.999.2000
Property Overview Stunningly located in the southern zone of the exclusive island of Isla Mujeres, Zoëtry Villa Rolandi Isla Mujeres Cancun is
an intimate beachfront, 35-room resort that is in perfect harmony with the environment and Caribbean beach. This
modern Mexican-Mediterranean style resort features Tikul stone floors and Tikal and marble mats as well as all of the
benefits of Endless Privileges® that includes oceanfront suites with breathtaking views, gourmet dining, access to a private
dock, 24-hour concierge service and more. The resort’s private yacht* will take you across the turquoise waters to and
from the dock and mainland Cancun, only 25 minutes away. Guests can also enjoy the Sip, Savor & See Dining
Experience, which allows them to enjoy gourmet dinner, top-shelf spirits and live nighttime entertainment at a nearby
Zoëtry Wellness & Spa Resort or a Secrets, Dreams, Now, Reflect and Sunscape Resort & Spa.
Total Room Count: 35
Property Description Located in the southern zone of the idyllic island of Isla Mujeres, Zoëtry Villa Rolandi Isla Mujeres Cancun is an intimate
beachfront escape of 35 oceanfront suites. Upon arrival at the resort on Zoëtry Villa Rolandi’s private yacht, guests will
enter a world of relaxation, where Tikul stone floors and Tikal and marble mats adorn each room and breathtaking views
of the Caribbean Sea and mainland Cancun are offered throughout the property. This 5-star resort also features the
famed restaurant, Casa Rolandi, serving high-end Swiss-Northern Italian fare; a variety of water sports and sailing
experiences that depart from the resort’s private dock; thalassotherapy as well as an outdoor seawater Jacuzzi; and
luxurious accommodations, most of them with a Whirlpool on the balcony, fine linens and a therapeutic shower.
With Endless Privileges®, guests will enjoy access to personalized, private yacht transfer from Cancun to the resort (when
checking in and out and subject to weather conditions); unlimited worldwide calls and concierge service; daily breakfast,
lunch and dinner gourmet dining options with an assortment of organic food and beverage selections as well as 24 hour
room service. In addition to these amenities guests will enjoy complimentary cocktails and specialty beverages from a
variety of domestic and international top-shelf brands and top-shelf spirits; luxurious Bvlgari® bath amenities; twice daily
refreshed mini-bar; maid service three times daily; complimentary 24 hour laundry service as well as complimentary
greens fees at nearby Playa Mujeres Golf Club (transportation is not included). The Sip, Savor & See Dining Experience
provides 89 more dining and entertainment venues at nearby sister resorts.
Unique Selling Points Situated on private white sandy cove on the beautiful island of Isla Mujeres
All suites boast views of the Caribbean Sea, Cancun’s hotel zone, and picture-perfect sunsets
Boutique-style resort with an intimate ambiance, offering personalized services
Only a short 25 minute ride from Marina Hacienda del Mar pier, transportation provided on the resort’s own
deluxe yacht which docks at the hotel’s private pier located on the Makax lagoon (service subject to weather
conditions and yacht capacity Max 13 pax.)*
The famed Casa Rolandi restaurant features a brick pizza oven for tasteful Italian gastronomic creations
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Thalassotherapy spa with an outdoor oversized seawater Jacuzzi and a menu of personalized treatments
Close proximity to Isla Mujeres Underwater Museum (MUSA) with over 400 sculptures that provide areas for coral
growth which may be viewed by diving or snorkeling
Gourmet Experience at Le Métissage featuring a seven course tasting menu changing on a daily basis
Romantic sunset yacht cruises with wine and music on board
Endless Privileges® Inclusions Endless Food and Beverage Options
Gourmet à la carte dining options with an assortment of organic food and beverage selections
Bottle of sparkling wine and fresh fruit daily
Limitless international and domestic top-shelf spirits
24-hour private in-suite dining*
Elevated Service Levels and Amenities
Graciously appointed and luxuriously equipped suites
Twice daily refreshed in-suite mini-bar
24-hour concierge services
Maid service three times daily
Complimentary, unlimited worldwide calling
Luxurious Bvlgari® bath amenities
Welcome bottle of tequila
Complimentary 24-hour laundry service
Complimentary Wi-Fi
Enrichment Experiences
Complimentary 20-minute wellness experience or fitness consultation
*Temporarily available with limited hours from 7am-11pm
In addition to the above amenities, your experience at Zoëtry Villa Rolandi Isla Mujeres also includes: Private deluxe yacht transfer from Cancun to the hotel for arrival and departure*
Complimentary 20-minute Thalassotherapy treatment**
Pillow menu, fine luxury linens and bathrobes and slippers
Complimentary handmade beach bag by “Amor a la Niñez, AC,” a non-profit organization and the only learning
center on Isla Mujeres for children with special needs
No check-in or check-out time (subject to availability)
Therapeutic shower in-suite
Entertainment activities with an emphasis on culture, art and education
Complimentary romantic Sunset ride on our private yacht*
*Reservations must be made at least 24 hours prior to arrival to guarantee. Time and dates of schedule may vary seasonally and due to weather
conditions and yacht capacity. Max 13 PAX. Reservations must be confirmed in advance with our concierge desk.
** Thalassotherapy, which comes from the Greek word, "sea,” is based on the use of various aspects of the ocean (sea water, seaweed, mud,
and other substances and organisms extracted from the sea) to promote health and well-being.
Payment Methods Credit cards accepted: AMEX, Visa and MasterCard
Currency exchange is located at the front desk.
Location Information Average Temperatures
Month ºF ºC
January 81/67 27/20
February 82/68 28/20
March 84/70 29/21
April 85/72 30/22
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May 88/77 31/25
June 88/78 31/26
July 91/78 33/26
August 91/77 33/25
September 89/76 32/24
October 88/75 31/24
November 84/71 29/22
December 82/72 28/21
Distance to nearby AMResorts properties: Zoëtry Paraiso de la Bonita Riviera Maya: 20 miles/45 min.
Secrets Playa Mujeres Golf & Spa Resort: 12 miles / 65 min.
Dreams Playa Mujeres Golf & Spa Resort: 12 miles / 65 min.
Secrets Silversands Riviera Cancun: 20 miles/45 min.
Now Sapphire Riviera Cancun: 25 miles/50 min.
Dreams Riviera Cancun Resort & Spa: 25 miles/50 min.
Now Jade Riviera Cancun: 27 miles/ 55 min.
Secrets Maroma Beach Riviera Cancun: 35 miles/70 min.
Secrets Capri Riviera Cancun: 40 miles/75 min.
Dreams Puerto Aventuras Resort & Spa: 60 miles/100 min.
Dreams Tulum Resort & Spa: 80 miles/120 min.
Reflect Cancun Resort & Spa: 20 miles/83 min.
Distance indicated above refers to ground transportation; please also consider an additional 20 minutes of yacht transportation from
Isla Mujeres to Marina Hacienda del Mar (service subject to weather conditions.)
Destination Information Zoëtry Villa Rolandi is situated in a privileged location on Isla Mujeres. Guests will enjoy scenic views of
Cancun hotel zone from the resort.
Local Points of Interest: MUSA Cancun Underwater Museum of Art | 5 minutes/2 miles
This museum aims to demonstrate the interaction between art and environmental science and form part of a
complex reef structure for marine life. All of the sculptures are fixed to the seabed and made from specialized
materials used to promote coral life. It offers guests the chance to snorkel or scuba dive up close with some of the
Caribbean’s most amazing creatures.
Turtle Farm | 2 minutes/1 mile
The turtle farm protects sea turtles that come every year and lay their eggs on the Isla Mujeres shores. After
hatching, a portion of the population is placed in ponds for protection while others are released into the sea to
continue their natural cycle. The farm plays an important role in the study and conservation of these animals
Punta Sur, Ixchel Mayan temple | 7 minutes/3 miles
Known as the wife of the Sun, Ixchel is considered a fertility and love goddess with great healing powers. Even
though time and weather have impacted the temple, it remains as a fascinating example of Pre-Columbian
structures with amazing views of the Caribbean Sea.
Park of Sculptures | 7 minutes/3 miles
Located on the southernmost tip of the island where the sun rises. It was designated as a permanent open-air
museum. More than 23 artists from Mexico and around the world created the pieces in 2001. Famous sculptors
used modern shapes and bright hues to interpret the spirit of the Mayan civilization.
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Hacienda Mundaca | 9 minutes/2 miles
This hacienda dates back to 1860 when its creator, the pirate Fermin Mundaca Marechaga, took refuge in Isla
Mujeres after facing the British Army and found inspiration from the love of a native woman. Discover the lifestyle
of the time and the legend of a great love.
Garrafon Natural Reef Park | 4 minutes/ 2 miles
Garrafon is a gorgeous natural park highlighted by reefs, cliffs and beautiful ocean landscapes that will captivate
your senses. Kayaking, snorkeling, hiking, biking and flying over the turquoise waters on a zip line is available at the
park.
Sleeping Shark Cove | 9 minutes/4 miles
This is a popular diving destination which has baffled marine biologists everywhere. Sharks must constantly be in
motion in order to breathe through their skins, but in this cave, sharks can use bubbles from underwater springs to
breathe, allowing them to “sleep” completely still. The cave allows divers to get close to the resting sharks. Nurse
sharks are most commonly seen in the cave and, although they are harmless, it is exhilarating to be able to swim so
close to them.
North Beach | 10 minutes/4 miles
Located on the island’s northern region, less than a mile from the downtown area. At this beach you can rent all
the equipment you’ll need for windsurfing.
Arrecife Manchones | 10 minutes/5 miles
A coral bank that stretches for 7 miles and 2,320 feet wide. Guests can dive while observing a great variety of
marine flora and fauna.
Cancun Hotel Zone | 5 miles/25 min
The Cancun hotel zone is 25 minutes away and is accessible by ferry.
Accommodations At Zoëtry Villa Rolandi, all 35 non-smoking rooms are located in the main building and boast spectacular views of the
turquoise waters of the Caribbean Sea.
Room Category Name
View Dimensions Bedding Max
Occupancy
Total Quantity (breakdo
wns) Superior Room* Oceanfront
452 sq. ft./
42 m2 1 king bed 2 3
Junior Suite Ocean
Front Oceanfront
498 sq., ft./
46 m2
1 king bed or
2 single
beds
3 15
Junior Suite Veranda
Ocean Front** Oceanfront
498 sq., ft./
46 m2
1 king bed or
2 single beds 3 7
Junior Suite Superior
Ocean Front Oceanfront
818 sq. ft./
76 m2 1 king bed 3 9
Presidential Suite Oceanfront 2067 sq. ft./
192 m2 1 king bed 2 1
Total Room Count
35
*Superior Room without balconies only available to European, Canadian & LATAM markets.
**Junior Suite Veranda Ocean Front does not have a whirlpool
All suites offer the following amenities:
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Spectacular oceanfront views
Luxury Bvlgari® amenities
Therapeutic shower and steam bath
Direct dial telephone with worldwide unlimited calls
Mini-bar refreshed daily with beer, soft drinks and bottled water
Nespresso Machine
Hair dryer
Vanity and full body mirror
24-hour private in-suite dining with a special menu*
Night table with lighting
40” flat screen satellite TV with LCD screen
Closet
Laptop-size electronic safe
Sitting area with a sofa and ceiling fan
Bathrobes and fine 300 thread count cotton linens
120V voltage outlets
Wireless internet
iPod dock and DVD player
*Temporarily available with limited hours from 7am-11pm
Room Category Descriptions Superior Room In addition to the above amenities, the air-conditioned Superior rooms are decorated in a modern style with the finest
linens, soft neutral colors and beautiful finishing in Italian marble. The room also features one king bed, oceanfront
views and luxurious bathrooms. This room category does not offer a terrace, whirlpool or sofa bed. Maximum
occupancy per room is 2 adults.
Junior Suite Ocean Front In addition to the above amenities the Junior Suite Ocean Front is decorated in a modern style with the finest linens,
soft neutral colors and beautiful finishing in Italian marble and features a private terrace with an outdoor Whirlpool.
The suite features a king bed or two single beds, luxurious bathrooms, air conditioner, spectacular ocean views of the
Caribbean Sea, spa-like bathrooms featuring dual therapeutic showers and a steam bath, as well as a sitting area with a
sofa-bed. Maximum occupancy per room is 3 adults.
Junior Suite Veranda Ocean Front In addition to the above amenities the Junior Suite Veranda Ocean Front is decorated in a modern style with the finest
linens, soft neutral colors and beautiful Italian marble and features a direct pool access terrace with a sea view lounge
sitting area. The suite features a king or two single beds, luxurious bathrooms, air conditioner, vanity set, spectacular
ocean views of the Caribbean Sea, spa-like bathrooms and a sitting area with a sofa-bed. Maximum occupancy per
room is 3 adults.
Junior Suite Superior Ocean Front In addition to the above amenities, the Junior Suite Superior Ocean Front is decorated in a modern style with the
finest linens, soft neutral colors and beautiful finishing in Italian marble. The suite also features a private terrace with
Whirlpool, a king bed, sitting area with a sofa bed, impressive ocean views, air conditioner, and spa-like bathrooms
featuring dual therapeutic showers and steam bath. Maximum occupancy per room is 3 adults.
Presidential Suite In addition to the above amenities, this luxurious three level suite is decorated with beautiful marble finishing. The
suite is comprised of a master bedroom on the second level with impressive oceanfront views and a beautiful vaulted
ceiling, a deluxe bathroom in black and white Italian marble with a jetted tub and therapeutic showers, as well as a
separate living & dining area with a 50” flat screen TV, private bar and terrace. A private solarium is located on the
third level and features an outdoor oversized Whirlpool, electronic curtains, and an additional 40” flat screen satellite
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TV. Maximum occupancy per room is 2 adults.
Additional Information: All suites are non-smoking.
Crib available upon request.
Movie catalogue available upon request at the Front Desk
Small Dogs Welcome at Zoëtry Villa Rolandi Zoëtry Villa Rolandi now welcomes small dogs (under 22 lbs. or 10 kg) in their accommodations and on property. This
service is available for $75 USD per night in the required room category. Please contact the resort directly to confirm
necessary room category. To reserve a room for a guest with a dog, please contact reservations by emailing
[email protected]. To check availability, you can contact reservations before booking. For full
details and restrictions, please visit Zoëtry Villa Rolandi’s accommodations page.
Dog friendly guest rooms include the following:
• Welcome letter with guidelines and restrictions
• Dog bed
• Food and water bowls
• Floor mat for bowls
• Rope toy
• Small plastic bone for dogs
• Dog waste bags
• Dog-in-room door hanger
Guidelines, restrictions and availability apply and are subject to change at any time.
For information regarding service dogs, please contact [email protected].
Terms & Conditions:
Zoëtry Villa Rolandi’s dog policy allows dogs under 22 lbs. (10kgs) for $75 USD per night, in specific room categories
only.
Please check with your airline for information regarding traveling with pets, including security and TSA
guidelines.
Only small dogs are permitted
Required upon check-in:
o Dog’s name, weight, age, color, and breed for identification purposes during their stay
o Vaccination certificate from veterinarian proving Bordetella and Rabies vaccinations within the past 12 months
o Evidence that a current treatment for fleas and ticks is in use
No more than one dog is permitted in any guest room. Dog is allowed only on designated dog area(s) of the hotel
grounds. Dogs are not allowed in the Pool, Fitness Center, Spa, Retail shops, and Golf facilities
Due to local regulations, dogs are not allowed on the beach.
Dog must be on a controlled leash at all times or in a dog carrier when not in the guest room. Guests are responsible for
cleaning up after the dog on resort grounds and properly disposing waste in designated areas.
Dogs cannot be left alone in guest rooms for periods longer than two hours. Guest must notify the front desk and hang
the “Dog Friendly Room” door hanger when leaving their dog unattended in the guest room. Guest must answer the cell
phone number provided to the resort while their dog is unattended in case there are any issues.
Dogs must never be left alone overnight. Please contact the concierge if boarding recommendations are needed.
Guest room cleaning services will not be carried out unless the guest is present. The dog owner must be in the room if the
dog is present when the guest’s room is cleaned, in order to not frighten the pet and to avoid the risk of a pet’s escape.
Please contact the concierge to schedule convenient cleaning times.
The resort reserves the right to request the dog's removal if the above guidelines are not adhered to.
Restrictions, guidelines and availability are subject to change at any time.
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Dining Information Restaurants Offering two reservation-free restaurants with a large selection of light, heart-healthy, vegetarian, vegan, gluten-
free and organic selections. Juice therapy is available every day, offering different healthy juice combinations of
veggies & fruits that will help to your well-being.
Casa Rolandi | Breakfast 7:00 a.m. – 10:30 a.m.; Lunch & Dinner 12:00 p.m. – 10:30 p.m.
Casa Rolandi is synonymous with gourmet tradition in Cancun and Isla Mujeres
Specialties of Swiss-Northern Italian cuisine cooked in a firewood oven
Casa Rolandi and its bar within have sweeping views of the ocean
Live music performances (smooth rhythms) delight guests during dinner
Open to the outside public at an additional cost (external guests receive a menu with prices; only welcome to use
restaurant)
Dress code: Breakfast, Lunch & Dinner: Casual
Capacity: 110 seats
Le Métissage | Dinner 6:00 p.m. – 10:00 p.m.*
Guests will enjoy a delectable fusions cuisine mixing Mexican and French flavors
Chef Daniele Müller indulges guests with dishes inspired and learned directly from Paul Bocuse, world famous
creator of Nouvelle Cuisine
Enjoy a 7 course tasting menu with house wine pairings
Upgraded wine pairing selected by sommelier available for an additional cost
Optional regular menu also available
Dress code: Casual Elegance
Closed on Tuesdays
Capacity: 35 seats
Beach and poolside snacks will also be served from 11:00 a.m. to 6:00 p.m.:
Enjoy a variety of exquisite à la carte snack specialties during the day while enjoying a perfect view of the
Caribbean Sea and Cancun skyline
Traditional dishes feature flavors of Isla Mujeres cuisine
Dress Codes Casual – Bermudas, long shorts or Capri pants, sneakers/tennis shoes or sandals. No sleeveless shirts for men. No
bathing suits allowed. Ladies must wear a bathing suit wrap or cover-up.
Casual Elegance– Sneakers/tennis shoes or sandals and dress shirts with short sleeves. Long pants are required
for men. No sleeveless shirts or flip-flops.
*Temporarily unavailable
Bars Offering two luxurious lounges, serving premium brand domestic and international beverages and top-shelf spirits.
Cozy Bar | 5:00 p.m. – 1:00 a.m.*
• Located in the lobby area
Casa Rolandi Bar | 7:30 a.m. – 10:30 p.m.
• Located in Casa Rolandi restaurant
*Temporarily unavailable
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Romantic Dining For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your
sweetheart. We can set a spectacular candlelight romantic dinner for you, with a delicious menu, served
exclusively at one of our romantic spots. This special dinner is served only by advance reservation through our
concierge.
*Limited availability and additional charges applied
Sip, Savor & See Dining Experience As part of the Endless Privileges®, we’re offering guests of Zoëtry Villa Rolandi to Sip, Savor & See all AMResorts
properties in the region. Enjoy dinner and live entertainment at participating sister properties including sipping
complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see
that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make
arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are
serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are
allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events.
Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.
* Exchange privileges may be limited due to private events and resort buyouts.
Activities/Entertainment Yoga
Meditation
Stretching classes
Complimentary Romantic sunset rides on our private yacht twice a week**
Bicycles available
Silver creations*
Wine tasting
Massage demonstrations
Golf*
**Subject to last minute changes. Time and dates of schedule may vary and service is subject to weather conditions. Reservations
must be confirmed in advance with our concierge desk due to limited space.
*Additional costs may apply
Please note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for
those that have written authorization from the General Management of the hotel.
Unique Experiences Private Yacht & dock
Private deluxe yacht transfer from Cancun to the hotel for arrival and departure to resort’s private
dock*
Complimentary sunset yacht ride – 1-3 times per week with saxophone and sparkling wine* Winter: 5:30 p.m./Summer: 6:00 pm. 45 minutes.
Reservations must be made at least 24 hours prior to arrival to guarantee with concierge. Time and dates of
schedule may vary seasonally and due to weather
Wellness Experiences
Complimentary 20-minute Thalassotherapy treatment - Thalassotherapy, which comes from the
Greek word, "sea,” is based on the use of various aspects of the ocean (sea water, seaweed, mud,
and other substances and organisms extracted from the sea) to promote health and well-being.
Cucumber pads experience in the pool area
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Dining Experiences
o 7 course tasting menu and wine pairings created by Chef Daniele Müller, a graduate of the
prestigious L’Institut Paul Bocuse in Lyon, France.
o Cooking classes - Provided by house chef every Wednesday at 3 p.m. at Le Metissage. No reservation
needed, no additional cost.
Bike Tour to the Temple of Ixchel - Upon landing on the island, the Spanish decided to call it Isla Mujeres
(Island of Woman) after the many carvings of woman found. These carvings were idols to Ixchel, the Mayan
Goddess of the Moon and childbirth. Zoëtry Villa Rolandi offers a tour to the Temple of Ixchel and some of
the best cliff views on the southern part of the island. Tour is approximately 1 hours and 30 minutes. Must book with concierge in advance. Subject to weather conditions.
Weekly schedule varies.
Turtle Farm - Guests can take a short hike to Isla Mujeres’ turtle farm ½ mile from the resort. The turtle
farm is a sanctuary for the endangered sea turtles and also is home to other types of sea life like seahorses,
fish and small sharks. Entrance fee is $3 and tours are available year-round. Guests can also participate in
turtle releases from July through November.
Water Sports
Kayaking
Fishing*
Scuba diving*
Paddle boards*
*Additional costs may apply.
Pools Zoëtry Villa Rolandi has two infinity pools on property and one oversized Thalasso seawater Jacuzzi.
Pools Heated Notes
Main Pool Yes (seasonally) Largest infinity pool located closer to the lobby
Infinity Pool Yes (seasonally) Located in front of Le Metissage restaurant
Thalasso Jacuzzi Yes Located by the spa; seawater
Golf Guests of Zoëtry Villa Rolandi are offered complimentary greens fees at Playa Mujeres Golf Club, recognized as one
of the top golf courses in Mexico. Only steps away from the breathtaking Caribbean Sea, PGA champion and golf
course designer, Greg Norman, created Playa Mujeres Golf Club. Golf pros and amateurs alike can enjoy a round on
this magnificent 18 hole, 7,218 yard course.
Guests playing at any time will be charged a mandatory service fee. Seasonal rates per person:
Pricing May 1, 2020 through October 31, 2020
Mandatory service fees apply as follows:
Guests playing from 6:30 a.m. to 12:59 p.m. will incur a prime tee time charge of $86 USD
Twilight (starting at 1:00 p.m.): $70 USD
Junior (17 years old & younger): $70 $USD
Pricing November 1, 2020 through April 30, 2021
Mandatory service fees apply as follows:
Guests playing from 6:30 a.m. to 12:59 p.m. will incur a prime tee time charge of: $103 USD
Twilight (starting at 1:00 p.m.): $73 USD
Junior (17 years old & younger): $73 $USD
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Each round includes:
18 holes green fee
Shared golf cart with GPS Visage System
Round trip transportation
Courtesy sleeve of 3 logo golf balls
Unlimited access to driving range and practice facilities on day of play
Bottled water
Unlimited Golf Week: $490 USD (May – October 2020) or $525 USD (November 2020- April 2021)
All you can play in 7 days
Includes 3 sleeves of golf balls
Special packages for groups (12 or more people), weddings, and tournament options are also available. Please request
more information with the Golf Concierge. Blackout dates and restrictions apply.
Dress Code
Men: Collared shirts and mid-thigh (non-denim) length shorts.
Women: Appropriate golf attire, no bathing suits.
The complimentary green fees offered at Playa Mujeres Golf Course are subject to availability and can be modified at any time.
Blackout dates and restrictions apply. Additional fees may apply.
Spa/Fitness Zoëtry Spa & Thalasso Center At Zoëtry Villa Rolandi we take a unique approach to massage therapy, where each specialized massage is
individually tailored to your specific needs. Our highly trained staff of professional massage therapists will identify
your needs, problem areas and contraindications in order to tailor a unique massage protocol based on Swedish,
deep tissue, sport or lymphatic drainage. Our Thalasso Spa offers guests a wide range of treatments that create an
utterly relaxing and tranquil spa experience, including thalassotherapy, massage, facial and beauty treatments.
Fitness Center* Open 7:00 a.m. – 8:00 p.m.
The fitness center offers a variety of equipment and machines.
*Please note: All fitness facilities are closed temporarily in accordance with local laws.
Facilities & Services Private dock in lagoon “Makax”
Deluxe yacht services**
1 outdoor seawater Jacuzzi
2 infinity pools
Gourmet restaurant & bar Casa Rolandi
Gourmet Mexican-French fusion restaurant, “Le Métissage”
24-hour in-suite dining***
Cozy lobby bar
24-hour front desk services
Tour and rental arrangements*
Fishing, snorkeling and scuba diving*
Thalassotherapy*
Sundries Store (8 a.m. to 8 p.m.)
Fitness center
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Medical services (on call)
24 hour laundry service
Private dinners on the beach*
Wedding and event services*
Golf nearby at Playa Mujeres Golf Club*
Worldwide unlimited phone calls
Free Wifi available in rooms and common areas
Cucumber Pads with fresh towels as a poolside amenity
Elevator located in main building
*Additional costs may apply
**Reservations must be made at least 24 hours prior to arrival to guarantee. Time and dates may vary seasonally due to weather conditions
and yacht capacity. Max 13 pax. Reservations must be confirmed with our concierge desk.
***Temporarily available with limited hours from 7am-11pm
Deluxe Yacht Services NOTICE: The meeting point in Cancun is “Marina Hacienda del Mar,” located in Carretera Puerto Juarez - Punta Sam Km 1.5, Juarez.
Yacht transportation on a complimentary basis is available for hotel guests on arrival and departure days from 6:00 a.m.
to 10:30 p.m. (subject to weather conditions). The yacht is a private 40-foot lounge boat named “Cocoon IV”. Service
is available all year round. Surcharges apply from 10:31 p.m. to 5:59 a.m. A minimum of 24-hours’ notice is required to
guarantee this service. Yacht capacity 13 PAX.
The meeting point in Cancun is “Marina Hacienda del Mar” located in Carretera Puerto Juarez - Punta Sam Km 1.5,
Juarez, Guests arriving at Zoëtry Villa Rolandi via their own yacht or boat may dock their vessel at Zoëtry Villa
Rolandi’s private dock free of charge.
Late arrivals or early departures can be requested with anticipation. There are two alternatives to reach the hotel after
our regular yacht operating hours:
“Cocoon” Yacht (charter service) - From 6:00 a.m. to 10:30 p.m. surcharges apply from 10:31 p.m. to 5:59 a.m., the
supplemental charge for a one-way trip is USD $100.00.
Board the public ferry Ultramar - Operating hours are from 5:00 a.m. to 11:30 p.m. Cancun to Isla Mujeres & 5:30 a.m.
to midnight from Isla Mujeres to Cancun. Average cost per passenger is USD $8.00. Ultramar ferry is the alternative in
case Zoëtry Villa Rolandi’s yacht is not allowed to sail due to weather conditions or the closure of the port for small vessels.
Front desk will contact your DMC to drop off guests at Ultramar pier in Puerto Juarez, where a Zoëtry representative
will accompany guests. For Yacht transfer arrangements, guests must contact:
[email protected] or [email protected] with arrival/departure flight
information.
Romance Whether planning a walk down the aisle or embarking on a life as newlyweds, Zoëtry Villa Rolandi is the ideal place
for that special day. With stunning ceremony and reception locations as well as a lavish spa and romantic nooks
throughout the property, couples can indulge in limitless pleasures and succumb to complete wedded bliss.
Wedding Packages Gift of Love Wedding Package
The assistance of an on-site wedding coordinator to handle all details
Room upgrade for the couple (based on availability)
Unpacking service and preparation of couple’s wedding day attire
Symbolic Ceremony
Bouquet(s) and/or Boutonniere(s) for wedding couple
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Wedding cake and sparkling wine toast for up to 25 guests
Nightly romantic turndown service for the couple
Complimentary anniversary nights (1 free night when staying a minimum of 4 paid nights over their first
anniversary
This package is in addition to Endless Privileges® and is complimentary when booking ten rooms for a minimum of three nights
each to receive this package. The complimentary wedding package cannot be deducted when purchasing other packages or
combined with The Art of Romance Honeymoon package to receive both complimentary. All taxes and gratuities are included.
Price and package are subject to change without notice.
Restrictions/exclusions may apply. All weddings, regardless of size, must be booked a minimum of 30 days in advance of the
wedding date, unless approved by the wedding coordinator at the resort. Subject to availability & double occupancy only. This
package also applies for a vow renewal ceremony. Surcharges may apply for minister and legal services. If room requirements
are not met, items from the package can be purchased at a la carte pricing provided by the resort
Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings
booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is
$100. The complimentary wedding package may not be available during all dates and times at the discretion of the resort.
*For 2020/2021, this package is complimentary when booking ten rooms for a minimum of three nights each.
Art of Love Wedding Package
Gift of Love inclusions, plus:
• Assistance of an on-site wedding coordinator
• Room upgrade for the couple (based on availability)
• Unpacking service for the couple, including preparation of the wedding day attire
• Specialty spa basket in room on arrival
• Wedding menu tasting for the couple the day before the wedding
• Delivery of couple's "welcome bags" to guest rooms
• Specialty couple's massage (50 minute treatment)
• Rehearsal dinner at one of the resort's restaurants (reserved space for 25 guests)
• Service of judge or minister*
• Bouquet(s) and/or Boutonniere(s) for wedding couple
• Choice of violinist, or guitarist for ceremony (1 set, 45 minutes)
• Private cocktail hour (up to 25 guests)
• Wedding cake and sparkling wine toast (up to 25 guests)
• Private dinner reception (up to 25 guests)
• DJ Package (resort's preferred vendor for 2 hours)
• Nightly romantic turndown service for the couple
• Private dinner for the couple one night during their stay
• Complimentary anniversary nights (stay 4 paid nights or more over first anniversary return stay and receive
1 additional complimentary night)
• 10% off spa treatments (products not included)
2020/2021 selling price: $4,499
Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings
booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is
$500. A percentage of wedding guest accommodations may be required to confirm the wedding. The policy is up the resort’s
discretion and should be discussed when saving the date with the wedding coordinator. For wedding packages that are
downgraded within 6 months of the wedding date, the package cannot be downgraded without the penalty. The wedding
package downgrade penalty is $500. When package is downgraded, the time of ceremony is subject to change based on
availability.
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Price is per package, no adjustments are possible. All taxes and gratuities are included. Price and package are subject to change
without notice. Restrictions/exclusions may apply. All weddings, regardless of size, must be booked a minimum of 30 days in
advance of the wedding date, unless approved by wedding coordinator at the resort. Subject to availability & double occupancy
only.
Newlywed & Anniversary Packages The Art of Romance Honeymoon Package
Unpacking and pressing service for the couple on arrival
Large floral arrangement in the suite
Specialty spa basket in the room on arrival
Handmade beach bag
Breakfast in bed or on the terrace of their room with Mimosas
Nightly “lavish chocolate” turn down service
Romantic surprise dinner on the beach for the couple
Special turndown service one evening with rose petals, scented oil bubble bath and the couple's favorite
drink
Specialty couples massage (50 minute treatment)
10% discount on all spa treatments (product purchases not included) for the couple throughout their stay
Complimentary anniversary night (1 complimentary night with a 4 paid night minimum return stay over their
first anniversary)
2020/2021 selling price: $1599 or complimentary
This package is complimentary with a seven night stay in the Junior Suite Superior Ocean front or higher category. This package
is based on double occupancy also applies for anniversaries. The Gift of Love Wedding Package and the Art of Romance
Honeymoon Package cannot be combined to receive both complimentary, nor can the spa discount be combined with other spa
promotions or offers. Package and pricing are subject to change without notice. All taxes and gratuities are included. To receive
the package complimentary.it is only applicable to couples staying within three months of their wedding date. Couple must
present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when
purchased at the selling price.
Newlywed & Anniversary Package
This complimentary package includes:
Welcome letter
Fresh fruit
Bottle of sparkling wine
Special turn down service
Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
15% discount on all spa treatments
Note: Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of
wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable
to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot
be applied to spa packages or combined with any other spa promotion or offer.
Vow Renewal Package Zoëtry Art of Forever Vow Renewal for Two Package
This package includes:
Assistance of wedding coordinator to handle all the details
Preparation of ceremony attire
Bouquet, boutonniere, and ceremonial arch
Renewal of vows and Sand Ceremony
Personal sized wedding cake and sparkling wine toast
Private dinner the evening of the ceremony
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Special turndown service the evening of the ceremony
Romantic Mimosa breakfast in bed the morning of or after the ceremony
2020/2021 Selling Price: $999 or complimentary when booking the Junior Suite Superior Ocean Front or higher for
a minimum of 5 nights. Please contact the wedding coordinator at least 30 days in advance to confirm date
availability.
Terms & Conditions: Subject to availability and double occupancy only. Prices and package subject to change without notice.
This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing
other packages. Additional costs may apply for additional guests and optional services requested.
Complimentary Anniversary Nights When couples stay a minimum of 4 nights over their first anniversary receive 1 complimentary night!
All packages and pricing are subject to availability and may change without notice. Additional surcharges, requirements,
restrictions, regulations and blackout dates may apply. Contact the resort wedding coordinator for more information.
Meetings & Groups Groups Manager: Adriana Vazquez - [email protected]
Website: AMRMeetings.com
RFP: http://www.amresorts.com/meetings/rfp.html
At Zoëtry Villa Rolandi, we offer an array of memorable group functions, from creative theme parties and fun-filled
team building activities to casually elegant dinners and exciting excursions. For additional information on groups at
Zoëtry Villa Rolandi, or to schedule your group event, please contact the resort. Please consider that the hotel has
no meeting space or ballroom available.
Resort Map
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