Connect working March 2017 - How to succeed in an interview

Tuesday, March 7 18:30 – 20:30

How to Succeed in an Interview

SPEAKER

MARIE MINEURHR CONSULTANT AT IA FINANCIAL GROUP

(INDUSTRIAL ALLIANCE)

2023-05-03www.bctalents.ca2

• 10 years experience in HR• Multiple industries: PwC, The Wall Street

Journal Europe, CNRL (Oil & Gas) and iA Financial Group

[email protected] |

mailto:[email protected]

WHAT WILL WE TALK ABOUT ?


How to Succeed in an interview

• Introduction – Goal of an interview• Preparing the interview:

o Research about the organization, interviewers;o Understand a job description; o Different kind of questions;o Dress code;o Non Verbal communication;o “Do you have any questions?”

• Conclusion


PREPARING THE INTERVIEW

Research about the organization

Know more about the business:• Use tools like Vault, Wetfeet, CareerSearch or Hoovers

Online to know more about the industry profile;• Go on the organization’s website;• Review the mission, core values;• Read recent press releases for information about growth

and stability – Canada Newswire.

About the Recruiter, Hiring Manager:• Go on LinkedIn


Understand a job description

• What we usually find in a JD: information about the company, department, key responsibilities/duties/tasks and qualifications;

• Analyze the job description: outline the knowledge, skills and abilities required;

• Determine where the position fits within the organization;




Different kind of questions

• Different kind of questions:o Resume-based;o Technical questions;o Behavioural questions.



Different kind of questions – Resume-based questions

• Be prepared to tell the interviewer more about your education, training and skills, work experience, and the personality traits that make you right for the job.



Different kind of questions – Behavioural questions

• Behavioural interview questions are designed to find out how you have reacted in a particular situation;

• When explaining your examples please include background details such as where you were working and what your role was;

• Use "I" statements and not "we" statements, we are primarily concerned with your personal experience;

• Don't try to cover up past mistakes; show how you learned from your experiences.



Behavioural questions (2)

• STAR: o Describe the Situation;o Give details on what you had to do - Taskso Give details on Actions you have taken; o Tell us what was the outcome (or Result) of the situation

• Try to use different examples for each question and always keep in mind which competency is addressed in preparing your response.



Behavioural questions (3)

• “Tell me about a situation when you had to deal with an angry customer”

• “Can you tell me about a situation when you went the extra mile for a customer”

Expected answer: discuss how you develop positive customer relationships by actively listening and making the effort to understand the customer’s needs, exceeding the customer’s expectations and taking responsibility for the customer’ satisfaction.



Dress Code• Conservative environment: Neutral-colored suit; Professional

shoes.• Start Up: less formal clothes;• Overall appearance must be neat and clean.

• What to bring?o Notepad, pen, professional binder;o A portfolio (if applicable).



Non-verbal communication

• Project confidence: smile, eye contact, firm handshake;• Let the interviewer or panel members take the lead and set the

tone;• Sit up straight, no nervous gestures (i.e. foot-tapping);• Maintain good eye contact when answering the questions.



“Do you have any questions?”• Cover information not discussed or clarify a previous topic • do not ask for information that can be found on the

organization’s website.

- In your opinion, what makes this organization a great place to work?- What do you consider the most important criteria for success in this job?- What are the next steps in the hiring process?



Conclusion• Plan your interview;• Be on time (early!);• Rehearse answers and memorize your training, skills and

experience;• Listen;• Don’t talk too much;• Don’t be too familiar.


Questions?


iA Financial Group

iA Financial Group (Industrial Alliance)

Company Profile


• 4th largest life insurance company in Canada• More than 5,000 employees across Canada• 3 main business lines: o Individual Insurance o Group Insurance o Dealership Services

• Listed on the Toronto Stock Exchange (IAG)

iA Financial Group


Our corporate values:

iA Financial Group

Teamwork

High-performance environment

Continuous improvement

Respect for individuals

Service oriented


• Positions at iA Financial Group:o .Net Developero Customer Service Representativeo Claims Examiner/Assistanto Actuarial Analysto Product Marketing Coordinatoro Client Relation Specialist

iA Financial Group


How can you apply:o Onlineo Send an email to Marie Mineur: [email protected] LinkedIn

Connect with us on LinkedIn!

iA Financial Group

mailto:[email protected]

Connect working March 2017 - How to succeed in an interview

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