Secrets to successful organisational change: confessions of a change agent Ann Longley, 23 February 2017

Topics for today

Why we need to change

Change gone wrong Smart change

Topics for today

Why we need to change

Change gone wrong Smart change

Technological change is inevitable and unstoppable

Disintermediation is wide spread

Disintermediation is wide spread

Millennials have high expectations

Disintermediation is wide spread

The robots are coming

Millennials have high expectations

The pressure is on to get it right

Topics for today

Why change Wrong change Smart change

Failure is common: the estimated cost of global tech failure is $3T USD

“By 2018, 70 percent of silo’ed digital transformation initiatives will ultimately fail because of insufficient

collaboration, integration, sourcing, or project management.”

IDC FutureScape: Worldwide CIO Agenda 2016 Predictions

The pecking order is changing - ignore digital disruption at your peril!

The number of jobs to be lost to robots by 2021 will be 6%. We will get it wrong if we ignore it.

The cost of failure: It’s expensive. It’s embarrassing. It’s career destroying.

Topics for today

Why we need to change

Change gone wrong Smart change

What kind of change is your organisation pursuing?

Catching up DisruptingKeeping up

How does this change impact on your people?

New projects New skills, new behaviours New colleagues

How does this change impact on your people?

New projects New skills, new behaviours New colleagues

Is it going to increase or decrease workloads? Is it going to make people redundant?

All those factors impact our ability to function

What happens to us when we are anxious?

✤ we close down✤ run away✤ resist

We need to create the right conditions for change

5 secrets to success

1. Your change programme needs a strong story

give

2. Engage your people - do it with them not for them

To get the outcomes you want,

put smart triggers in front of motivated

people

3. Strong leaders are needed to unite everyone around shared goals and purpose

4. New ways of working help accelerate change and break down silos

5. Manifest your culture in your working environment

and through your company’s values and behaviours

The reward?

You will be nimble enough to embrace new digital opportunities

Your employees will become your ambassadors

and you will be prepared for anything including the robots!

Thank you! ann@annlongley.net