Condover Hall Brochure

Condover HallJCA Excellence

CONDOVER!State of the art residential activity centre Shropshire

www.jca-adventure.co.uk

WELCOME…

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02call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk

£39Per Child Per Night

+VAT

Find out more online at:

www.jca-adventure.co.uk

ContentsWhy JCA .......................................... 3 - 4

Condover Hall ...................................5 - 6Facilities ...............................................7 - 8Accommodation ............................ 9 - 10Example Itinerary ........................11 - 12 Condover Crusade ..............................13Themed Rooms .................................14Ropes Course ...........................15 - 16

Activities ................................. 17 - 18Weekend Specials ............. 19 - 20

Netball ...............................21 - 22Excursions .....................23 - 24

Alton Towers .............25 - 26Children’s Letters ... 27 - 28Recruitment .........29 - 30LoTC ................................31Our Promise ............... 32Booking ....................... 33Safety ..........................34FAQ’s ..................35 - 36Terms .................37 - 38

Welcome to JCA…With 16 years’ experience of providing quality residential trips, JCA has grown from strength to strength. With new developments, our commitment to sustainable initiatives and our new state of the art centre, Condover Hall, we continue to strive for excellence.

After significant research to find our new centre, Condover Hall ticked all the right boxes, not only for its outstanding beauty and country setting but also for its generations of history; we knew that this would be the ideal setting. We have invested in a multi-million pound development plan to make this the perfect location for your learning outside the classroom experience. We pride ourselves in delivering memorable experiences that will stay part of your student’s life and potentially change their outlook on their surroundings and others.

Since the opening of Condover Hall in May 2011 we have already provided thousands of children with unrivalled experiences that they are eager to repeat again. With a combination of a mind-blowing setting and unique and exciting activities we believe we have a winning formula guaranteed to motivate and stimulate your student’s minds!

We hope you feel the same and look forward to seeing you at Condover Hall soon.

Janie Burt Travel Class Managing Director

WELCOME…

WHY CA…J

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04call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk 04

Why JCA…● Value for money trips with our “price match” promise● Free Teacher place for every 8 children travelling● Instructor spends the whole stay with each group

of 12 children, building confidence and a trusting relationship (With the exception of some water sports and specialist activities)

● Fun and friendly trips, aimed at introducing the children to new experiences

● Full Board accommodation and Insurance included● 87% of last year’s Teachers marked the JCA Activities

as Excellent or Good● 93% of last year’s Teachers marked the JCA Instructors

as Excellent or Good● All documentation including Risk Assessments provided

to help Teacher preparation● Parent’s evening packs supplied to include posters, DVDs

and parent’s evening flyers● Easy payment plan to help all parents to budget for the trip● Our friendly Sales and Service Team will help you every step

of the way in planning your trip

08call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk 06

Condover Hall…Condover Hall is our new JCA Excellence centre. This property was purchased exclusively for JCA during 2010 and has undergone a multi-million pound refurbishment programme of both the main building and accompanying residential rooms.

Set within the splendid Shropshire countryside with easy motorway access, this historic mansion house, is surrounded by stunning gardens and rolling countryside, giving a secure and beautiful environment for all groups to enjoy.

We have created the Condover Crusade, a unique and exciting experience for the children to work their way round a series of challenges throughout the Estate including our Mirror Maze, Buzz room, initiative exercises and so much more!

In the grounds we have built a superb High and Low Ropes course which will challenge, excite and motivate participants to overcome fears and push their boundaries.

There are hundreds of reasons for choosing Condover Hall, here are just a few:

● All rooms have been refurbished to a high standard to ensure that everyone has a comfortable stay

● Our widest range of activities on offer

● Superb Teacher rooms with flat screen TV’s and tea and coffee making facilities

● Brand new High and Low Ropes course

● All newly refurbished rooms for children and teachers

● Teacher’s coffee shop and bar

● All bedding included for children and teachers

● All new “comfy” beds for everyone!

● Fantastic new dining facilities

● Unique and state of the art themed internal rooms

● Superb landscaped grounds and gardens

● Safe and secure countryside location

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An unrivalled range of facilities…With so many facilities on site you will not have time to fit everything in. Our staff will speak to you about your groups’ requirements to ensure that you make the most of your stay at Condover Hall. We aim to tailor your trip to the needs of your student’s & learning objectives.

● Classrooms ● IT Suite ● Cinema Room ● Meeting Rooms ● Adult Cafe Area● Bar

● Tuck Shop/Gift Shop ● Secret Garden ● Grade 1 Listed

Gardens ● All Weather Sports

Pitches

● Indoor Pool ● Purpose-built High

& Low Ropes course● Indoor Sports Hall ● Extensive Woodland

ClassroomsPurpose-built classrooms are available for schools that require additional curricular needs.

RestaurantThe single-storey courtyard has been converted and extended to provide a large seated restaurant serving healthy balanced meals.

IT Suite The two large IT Suites provide email and internet access and a range of relevant software. There are also facilities for using a laptop and wireless hotspots in the main body of the Hall.

Swimming Pool ComplexThe indoor pool has undergone refurbishment and now has a depth of 0.8meters at the shallow end and 1.2 meters at the deep end, thus offering safety for adults and students alike.

call: 02392 222870 email: [email protected]

Cinema Room The 60-seater Cinema Room is available for groups to use either for films or presentations. The room also has a small stage which could be used for performing arts workshops.

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Adult Cafe AreaThis area is equipped with wi-fi, tea and coffee facilities and is an ideal place for adults to relax.

All Weather Sports AreasThree all weather, multi-use sports courts are available so that when the weather gets tough the sports still continue.

Meeting RoomsCondover Hall has a number of meeting rooms available. All vary in size so no matter how large your group we have a room to suit your needs.

High & Low Rope CoursesThe Ropes Course is an exciting feature at Condover Hall, designed to test students, overcome fears and encourage trust and team work. This fantastic adventure course includes nine challenge elements (full details see pages 15 & 16).

Multi-activity Sports HallRecently refurbished, the Sports Hall offers valuable indoor space for activities during wet weather and also has its own changing rooms with shower facilities.

web: www.jca-adventure.co.uk

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Accommodation…The accommodation at Condover Hall has been refurbished with you in mind. JCA have invested in complete refurbishment of all of our accommodation using feedback from existing schools to ensure that rooms are comfortable and the facilities are practical.

The accommodation comprises of several blocks, some within fenced areas. A member of JCA staff is on call 24 hours a day, in the evenings Senior Staff are on duty until 11pm and Porters patrol the grounds throughout the night from 11pm to 7am. Centre doors are secured in the evening but can be opened from the inside in case of emergency and security barriers guard the entrance to the site.

Please contact our friendly school’s advisors to discuss facilities and your specific accommodation requirements.


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Teacher’s LoungesThere are teacher’s lounges in each block accommodating very comfortable leather chairs, flat screen TVs and kitchen facilities.

Children’s DormitoriesSpacious multi-bedded dormitories are available for students with bunk beds and complimentary bedding. Most dormitories offer en-suite facilities and depending upon the size of the group it may be possible to take over one or more of the accommodation buildings entirely. The residential buildings are set within a secluded and secure area of the grounds, yet still within easy reach of the main centre.

Teacher’s RoomsTeacher’s rooms are comfortably furnished with flat screen TVs, tea and coffee making facilities and complimentary bedding. The teacher’s rooms are a mixture of twin and singles most with en-suite facilities within the same building but separate to the children.


MondayMorning Morning Afternoon Afternoon Evening

Travel to the Centre Intro Tour Climbing Giant Cluedo

TuesdayMorning Morning Afternoon Afternoon Evening X-Stream Challenge Wet & Wacky Initiative Exercises Archery Camp Fire

WednesdayMorning Morning Afternoon Afternoon Evening

Abseiling Survival Kayaking/Raft Building Talent Show

ThursdayMorning Morning Afternoon Afternoon Evening

Condover Crusade Fencing Bivi Building Disco

FridayMorning Morning Afternoon Afternoon EveningTeam Challenge / Presentation Travel back to School

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MondayMorning Morning Afternoon Afternoon Evening

Travel to the Centre Intro Tour Climbing Giant Cluedo

TuesdayMorning Morning Afternoon Afternoon Evening X-Stream Challenge Wet & Wacky Initiative Exercises Archery Camp Fire

WednesdayMorning Morning Afternoon Afternoon Evening

Abseiling Survival Kayaking/Raft Building Talent Show

ThursdayMorning Morning Afternoon Afternoon Evening

Condover Crusade Fencing Bivi Building Disco

FridayMorning Morning Afternoon Afternoon EveningTeam Challenge / Presentation Travel back to School

call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk 12

Example Itinerary…At Condover Hall we offer a huge range of activities within the grounds of the estate, inside the mansion house and at our beautiful lakeside water sports centre.

Below we have shown an example itinerary, however, Party Leaders will choose their preferences and a program will be created to match your needs. Our instructors are trained in all of our land based activities, therefore you will keep your instructor for the duration of your stay, with the exception of water sports and other specialist activities, meaning they will be fully involved in your whole activity program, building fantastic rapport, confidence and team bonding.

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Condover Crusade…Condover’s Crusade of challenges is a three hour session within our state of the art activity complex. Your Mission, if you choose to accept it, is to solve clues as you navigate your way throughout the estate moving from challenge to challenge to uncover a hidden artefact.Activities within the challenge include:


Code Breaker Code Breaker is a game of skill to decipher symbols and letters, the symbols represent letters of the alphabet which are used to unlock boxes.

BOBBOB is a simulated device that has to be deactivated against the clock.

Block Crane Block Crane is a team building exercise involving communication and trust. Blindfolded the teams must communicate with the non-blindfolded to lift then place coloured blocks into their corresponding stump using equipment provided.

Initiative ExercisesVarious testing scenarios are set up around the centre to encourage lateral thinking and problem solving skills. Students work as a team to use their own initiative to overcome challenges and accomplish each set task.

Buzz Buzz is a challenging activity designed to test the team’s abilities to move through twists and turns without setting off the buzzer.

Mirror MazeMirror Maze is a multi-level maze around a room made of mirrors. Participants navigate their way through the maze and time points are awarded or deducted.

P.S.H.E

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P.E

P.E

P.S.H.E

Maths

Science

Maths

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Dance StudioOur large mirrored dance studio allows students to learn dance routines as guided by our instructors in Dance Mania.

Spell BoundSpell Bound is a wizardry class where children are taught how to create smoke bombs, slime, magic, master spells and mystical potions and lotions etc.

Tunnelling RoomAn indoor ‘Tunnel System’ allows participants to explore darkness, challenge their inner strength, search for clues, and work as a team.

Grid of Stones Grid of Stones, requires you to enter the room and learn by trial, error and memory which path through the stones is correct.

Laser MazeLaser maze will test your ‘secret agent’ skills by climbing through laser beams without setting off the alarms. Can you reach the control box and disarm it before ‘detonation’?


Themed Rooms…

Science

P.S.H.E

P.S.H.E

P.E

P.E

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High Ropes Course…The high ropes challenge course is an exciting brand new purpose built facility at Condover Hall.

This fantastic adventure course includes the following elements;


Crate Stack Working in teams of 2 - 4, teams use the crates and work to try and construct the highest crate stack while stood on the top of it.

High See SawParticipants climb up a telegraph pole to the giant see saw at the top, they then wait for three more participants to climb. Once all of the participants are stood on the see saw they must try and level it out. This will test the trust within the group and the trust in the ropes.

Abseiling This challenging and exciting climbing activity takes place on our safe purpose-built towers. This activity introduces challenge by choice; developing trust and confidence as students learn to control their own route up the tower followed by an invigorating abseil down.

Gladiator Challenge A vertical assault course where participants race against each other as individuals or in teams of two. Climbing various obstacles including a cargo net, peg poles and tyres.

High All Aboard 4 participants climb up a telegraph pole to the small platform at the top. Once at the top of the pole they must hold hands and lean out as far as they can. This will test the trust within the group and the trust in the ropes.

P.E

P.EP.S.H.E

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P.S.H.E

P.E

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P.E

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Jacobs LadderWorking in teams of 2 - 4, teams try to climb the Giant ladder, each rung of the ladder will be further away than the last. Teams must lift each other and climb on each other to get as high as they can.

Leap of Faith Participants climb up a telegraph pole to the small platform at the top. The instructor and group then count-down to time when the participant needs to jump to catch the trapeze bar.

Multi Vines Participants have the opportunity to climb as high as they wish, climbing through three different stages including balance beam, high wire and multi vines.

Perfect for all ages, our new purpose-built low ropes course encourages communication and co-operation, helping individuals build their confidence whilst developing their balance and co-ordination. Each challenge calls on the collective contributions of every team member - drawing on their ideas, support, and effort to achieve a team goal.

This fantastic adventure course includes the following elements; Balance Beam Chasm Cross Peg Pole Traverse Parallel Wires Wobbly Log Multi Vines Bonsons Chair Swinging Tyres Indy Bridge Criss Cross


High Ropes Course… CONT.

Low Ropes Course…

P.EP.S.H.E

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P.E

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P.E

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Land Based Activities…Air GolfThis exciting activity uses the rules of golf with a twist. Using your arm as a club and a Frisbee as a ball you must navigate our centres’ air golf course in the minimum amount of shots possible.

ArcheryThe rudiments of this very popular activity are quickly learned using junior bows and 1.3m targets. This activity develops self-discipline, concentration and co-ordination skills.

Bivi-Building Students will receive an introduction to constructing and making an overnight bivouac and learn about teamwork as they work together to erect shelters and gather dead wood for the campfire.

Buggy BuildingPioneering team building exercise. Teams build a moving buggy using poles and barrels to withstand a series of gruelling tests.

Cirque Du JCARoll up, roll up! Our circus tuition allows creativity to flourish and co-ordination and concentration to develop through instruction in the arts of devil sticks, plate spinning, bubble blowing and other fantastic, fun activities.

Eco ActivitiesA range of Eco Activities can be included with exciting titles including Changing Woodland, Escaping Energy, Mini-Beast Hunt, Nature Trail, Night Walk, Quantum of Spies, Recycling for Real and Solar Car.

Fencing The fascinating art of foil fencing requires concentration and discipline as well as agility. Full safety equipment is provided.

Initiative ExercisesVarious testing scenarios are set up around our centres to encourage lateral thinking and problem solving skills.

Orienteering Learning to use a map and compass to get from one marked point to another is a rewarding activity which requires concentration, communication and co-operation.

PioneeringTeams need to develop their ideas as they explore assembling, joining and reinforcing techniques to make an invincible structure.


D & T

P.E

P.E

P.E

P.E

P.E

P.S.H.E

Science

Maths

D&T

Geography

GeographyP.S.H.E

P.S.H.E

P.S.H.E

P.S.H.E

Citizenship

All of our activities fit into the National curriculum and can be differentiated for your age group of children.

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Rocket Launch Teams compete in rubbish based challenges to win scrap to use in the production of their very own water rockets.

Search & Rescue Working as a team, you must locate certain equipment you’ll need to set up a Tyrolean (rope crossing) over the stream to obtain codes or rescue a person.

Sensory TrailLeads participants over and around obstacles. By working together students take turns at leading as communication skills are developed and trust is built throughout the group.

Survival Given a disaster scenario, students need to quickly establish priorities, work as a team and make some important decisions. They then must put theory into practice and work on survival skills such as Shelter Building, Search and Rescue and First Aid.

JCA Junior Instructor AwardThis is your opportunity to learn some new delivery skills and techniques for working with activity groups. We will teach you basic skills to become an activity instructor and lead activities such as Sensory Trail, Rocket Launch, Cirque Du JCA and many more.


Water Based Activities…Kayaking (Lake) The nearby lake provides an ideal environment for an introduction to kayaking. Groups learn how to paddle and have some great fun on the water.

Raft Building Working as a team, under the guidance of an instructor, students learn how to build a raft from ropes, wood and empty drums.

SwimmingWe offer a fantastic indoor swimming pool.

Wet & Wacky A selection of pool based games and races aimed at all participants regardless of their ability within the water, including non-swimmers. The main emphasis is fun with water in a safe environment.

Xstream challengeTeams are fitted with buoyancy aids and will then enter the Xstream, they will have to assist each other to overcome obstacles in the water.

Science

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LiteracyP.E

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Geography

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ScienceP.S.H.E

The majority of our activities cover not only the Outdoor and Adventurous activities strand of PE but also provide many cross curricular opportunities.

19 call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk

Weekend Specials…If your school is on a tight budget you can take advantage of our weekend’s package which allows children to travel for two nights at £99 plus VAT or three nights at £127 plus VAT.

We specifically offer the 11th and 25th of May, 8th, 15th, 22nd June and 6th and 13th of July for this purpose. However, other weekends are available throughout the year, please enquire for details.

Arriving on a Friday you can either do a 2 night break until the Sunday or extend and have a 3 night trip lasting until the Monday morning

Condover Activity Weekends... call: 02392 222870

£99Per Child

+VAT

two nights

£127Per Child

+VAT

three nights

11May

25May

15June

8June

22June

6July

13July

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Netball Tournaments…


Brought to you by JCA in association with H. C. Tournaments, discover our fantastic school netball weekends at majestic Condover Hall, set in the heart of the scenic Shropshire countryside.

Perfectly set up for students in years 7 to 11 (S1-S5)Select a weekend to suit your school group from our extensive fixtures list. Let us deal with the hassle of organising your school netball tournament itinerary and recruiting the rival schools. So all you and your team have to worry about is enjoying a fantastic few days of sporting competition and recreation.

All netball games are umpired by qualified officials – promoting safe game play, in accordance with England Netball rules – leaving you chance to focus your attention on coaching your team. And extended match play allows teachers to see real improvements in their players throughout the course of the weekend. Let us help nurture the talent within your school netball squad, developing them into a team of motivated, competitive players.

With over 16 years’ experience in running school residential breaksJCA guarantee your school a top scoring netball break delivered by knowledgeable professionals, H.C. Tournaments’ Dave Hartwell and Joanne Coker – both affiliated to the England Netball Association – bring over 35 years’ collective experience in playing, coaching and umpiring netball.

Exciting Extra-Curricular ActivitiesHaving an opportunity to relax and refuel are important when it comes to sporting achievement. That is why we have accommodation on-site and fully-supervised activities between matches such as climbing, swimming and archery as well as evening activities including talent shows, discos and camp fires, allowing free time for teachers to relax after a tough day.

www.jcanetball.co.ukfind out more...

£99+VAT

per person

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What we offer: All games umpired by qualified officials allowing teachers to concentrate on coaching their teams

● All games played using England Netball rules on netball courts built to England Netball specifications

● Access to indoor training facilities including a newly refurbished indoor sports court and swimming pool

● Match experience against other schools in match play conditions

● Continuous match play for all year groups enabling teachers to see improvements during the weekend

● Free places for accompanying Teachers

“It was great having fully qualified umpires so I could enjoy watching and coaching the teams. The tournament was very well run with all the timings and court numbers handed out beforehand… games were a good length so that it was worth making subs and everyone was able to play in all the pool matches.

The setting is fantastic and gives the event a real sense of a special occasion…

The instructors went out of their way to organise activities that would appeal to our group and changed the activities if we asked them to…

The accommodation was lovely.”Ruth at Bridgwater School


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en route to Condover…Why not break up your journey to Condover with a visit to one of the local educational attractions? This could be a very cost effective way to visit the Hall and other places of interest on the way to or home from the Hall.

Around Condover and in the beautiful Shropshire hills there are wonderful museums and sites that will enrich the experience of your children.

Although we cannot arrange these trips for you we can recommend coach companies and our friendly advisors will be happy to help you with any information you may need.


Enginuity This design and technology centre at Ironbridge offers tremendous opportunities for children to become inspired. The museum is split into 4 sections that use a combination of hands on exhibits to help demonstrate the design process.Workshops related to anything from buggy making to rockets can be arranged for £8 per student including admission. 18 miles

Much Wenlock Visit the home of the modern Olympics. Started by William Penny Brookes in 1850. The town provides an insightful opportunity to follow the Olympic trail and see where it all began. The tourist information centre can offer you help and arrange your tour. 16 miles

Shropshire and Telford TSB

RAF CosfordEnhance the ‘Britain since 1930’ curriculum area by visiting RAF Cosford. The museum runs workshops related to WWII including evacuee life and interviewing veterans and also offers workshops on the science of forces and motion as well as a free numeracy trail. Entrance to the museum is free and workshops are an additional cost. 26 milesShropshire and Telford TSB

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JCA recommendedstop over visits

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Blists Hill Victorian TownWhat better way to bring the Victorians to life than to visit the town of Blists Hill. The living museum contains recreations of shops and houses from the Victorian era. Various workshops are available covering History, Art and Geography. Prices including workshops start at £7.50. 18 miles

Shropshire and Telford TSB

Wroxeter Roman CityIf you are studying the Romans, Wroxeter is an ideal starting point as it is the impressive remains of the 2nd century baths and a once thriving Roman city of 5,000 citizens. A visit to the site, run by English Heritage is free, but discovery visits can be arranged for around £3 per child. These include meeting Roman soldiers and finding out about life in a town house. 10 milesShropshire and Telford TSB

The Shropshire Hills Discovery CentreTo enhance your geography curriculum why not visit the Shropshire Hills Discovery Centre. The centre explains the geographical and geological origins of the hills. There is even a woolly mammoth. The centre provides hands on activities for children starting from £2 per child. 16 miles

Iron BridgeTo experience is to understand’ is the spirit of a school visit to the Ironbridge Gorge Museums. Students can join in the many varied hands-on workshops and activities which enhance and enrich the National Curriculum for history, the arts, science, technology, geography, literacy and maths. There are ten museums to explore, four of which have prestigious Sandford Awards. For a free education pack and details of our special education rates call 01952 433970. 5 milesShropshire and Telford TSB

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en route to Condover…Why not visit Alton Towers Resort on your visit to or on your return home from your stay at Condover Hall?

A school trip to Alton Towers Resort will challenge your students, fill them with enthusiasm and let them experience the thrill of practical learning, first hand.

Discounted prices from £5.75 per student are available for schools.

Alton Towers Resort offer one free teacher ticket with every 5 paying Primary School Students and one free teacher ticket with every 10 paying Secondary School Students.Educational talks available on request.

To book your discounted tickets please speak to our schools team on 02392 222870.

Primary School TripsBy booking a school trip to the Alton Towers Resort your students can take part in various structured activities that are linked to the National Curriculum at primary school level.

Primary school trips to the Alton Towers Resort offer a range of fun-filled activities and workshops that students will find fascinating.

Secondary School TripsBook a school trip to the Alton Towers Resort and your students will be amazed by the activities on offer. Supported by the National Curriculum, a school trip to the Alton Towers Resort combines elements of education and learning with fun-filled talks and workshops.

Our Educational Talks last for around 40 minutes, and it is possible to cover more than one subject, although this would mean condensing the information. There is time for questions at the end and supporting literature may be available after the talk upon request.


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JCA recommendedstop over visits


Snacks, Shelter & Safety Key Stage 1 & 2Take your class deep into the big blue and explore a world brought to life with stimulating learning experiences and hands-on demonstrations.

Road Safety Key Stage 1 & 2What better way than to drive home a lesson about road safety than in the exciting surroundings of Alton Towers Resort.

Alton Towers Resort as a Business Key Stage 3 & 4Covering 30 years of Alton Towers Resort and how the brand has evolved. We talk about brand positioning, utilising profits, our organisational structure and our business aims.

Marketing Key Stage 3 & 4We discuss the objectives of our marketing department and use past and present campaigns to show the principles of advertising, promotion and market research.

Customer Service Key Stage 3 & 4It’s of paramount importance that our visitors are happy. Find out how we motivate our team to give excellent customer service and how we manage customer expectations.

Health & Safety Key Stage 3 & 4Safety is crucial at Alton Towers Resort. Investigate our Health and Safety Policy, Security operation, our First Aid centre, ride safety and how we look after our visitors.

Structure and Design Key Stage 3&4Delve into the planning, marketing research and commercial issues involved in designing a new ride. An on-site demonstration explains motion, mechanisms, systems and controls.

Rollercoasters & Relativity Key Stage 3 & 4Discover how the combination of gravity and speed affects you on a rollercoaster. From velocity, acceleration, energy and friction to centrifugal and centripetal forces.

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Science

Science

P.S.H.E

P.S.H.E

D&T

Business Sudies

Business Sudies

Business Sudies

Citizenship

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Children’s Letters…


A selection of the hundreds of heart-warming letters we receive from children visiting Condover Hall, each of which is entered into our ‘letter of the week’ competition.

To read more of our letters from children go online at: www.jca-adventure.co.uk

28web: www.jca-adventure.co.uk

call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk 30

Recruitment, Supervising and Training…As a recognised Investor in People, we understand that the training and development of staff is the key to any successful company.

Recruitment 3 Steps to recruiting JCA staff…● Many of our centre staff have worked for JCA in previous seasons and choose to return year after year.

We also place advertisements in specialist publications to attract new recruits.● Prior to recruitment, all staff are required to complete a detailed JCA application form. Individuals are

then selected for interview and are assessed on their enthusiasm, friendliness and suitability to work with students.

● Two mandatory references are taken for each potential employee, plus an enhanced disclosure to the Criminal Records Bureau (or equivalent government agency).

Instruction and Supervision● Our instructor to student ratio is a maximum of 1 to 12 for land-based activities, 1 to 10 for surf activities

and 1 to 6 for all other water sports. These ratios comply with the strict standards of the appropriate governing bodies.

● We lead the way in the multi-activity industry by training our instructors in all of our activities (with the exception of water sports where we employ specialist instructors).

● We aim for each individual to be qualified in every activity and offer the unique policy of one dedicated multi-trained instructor per group for the duration of your stay.

● Having a multi-skilled instructor helps us to understand the strengths, limitations and personalities of each student which, in turn, helps students to reach their full potential through trust and support.

● A full list of instructors’ names and qualifications are held on-site and is available to groups upon request.

Professional Training● Successful applicants are offered provisional contracts of employment which are subject to satisfactory

completion of our intensive training course.● The training course prepares them for their future role and involves coaches from national governing

bodies as well as extensive in-house training by managers and/or senior instructors.● Successful staff must then complete a probationary period of work, during which time they are supervised

and assessed by senior JCA instructors.● Instructors are provided with our comprehensive company training manual which includes: Activity Sessions

Standards and Procedures - Strict Safety Standards and Guidelines for the conduct of all activities. Other subjects include health & safety at work, child protection, group management and other essential skills.

We have pledged to engage in an ongoing process to sustain high-quality learning outside the classroom, by demonstrating that we have met six quality indicators:

● We have a process in place to assist users to plan the learning experience effectively

● We will provide accurate information about what we are offering

● We will provide activities, experience and resources which meet learner needs

● We will review the experience and act on feedback

● We will meet the needs of the users● We have safety management

processes in place to manage risk effectively

Our Pledge…


Learning Outside the Classroom…Every young person should experience the world beyond the classroom as an essential part of learning and personal development, whatever their age, ability and circumstances.

Young people of all ages benefit from real life ‘hands on’ experiences; when they can see, hear, touch and explore the world around them and have opportunities to experience challenges and adventure. They need to realise the relationship between school experiences and the wider world. The classroom environment doesn’t always provide young people with enough of these opportunities.

Learning Outside the Classroom aims to get students and young people out and about. Experiences ranging from activity days to residential stays help motivate young people, reducing poor behaviour and truancy, while helping schools to raise attainment and meet Every Child Matters outcomes.

There is an increasing body of evidence which clearly demonstrates the benefits for young peoples learning and personal development outside the classroom. In summary, when young people learn outside the classroom, they:

● are exposed to new experiences ● learn in different ways related to their learning styles ● are motivated to learn more and feel positive about learning● become self-confident, developing self-esteem and self-awareness● work together, fostering decision-making and teamwork ● improve communication skills with peers and adults● are healthier, and their sense of well-being increases● appreciate the links between formal and informal learning

JCA are Learning Outside the Classroom quality badge holders ensuring good practice, high quality teaching and learning experiences and risk management. Our courses promote personal, social and health education by:

● allowing young people to face new challenges and overcome fears● developing coordination and mastering new skills● developing effective communication skills● adapting to new situations and environments ● solving problems and taking responsibility● encouraging discipline and self control● increasing self esteem and confidence● promoting team work● gaining independence● promoting a healthy lifestyle● developing a positive attitude towards others and balancing points of view

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We feel that the best possible trip combines all of the above and we can tailor your itinerary to suit your students!

call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk

Individuals who travel with JCA will gain self confidence, increased self discipline and improved co-ordination and concentration. Examples of activities that will enable this are Abseiling, Air Golf, Archery, Cirque Du JCA and Leap of Faith.

Groups will develop self awareness, communication and negotiation skills, students will also use their own initiative more. Examples of activities that will enable this are Sensory Trail, Crate Stack, Climbing, Raft Building, Survival and Orienteering.

We want you to go green with our various Eco activities that will be on site. Students will learn about the environment around them from energy saving, identifying different plants and mini-beasts to an exciting Night Walk.

Students will be put through Physical Challenges that link to the national curriculum. Examples of activities that will enable this are Dance Mania, Fencing, Kayaking, Swimming and Xstream Challenge.

Our commitment to you…JCA are committed to ensuring that you and your students gain the most from your stay with us and as a result we are supporters of the Learning Outside the Classroom Badge and Adventuremark. All of our activities are developed with key Learning Objectives in mind. Students and adults will see each other in a new light.

Making a booking with JCA couldn’t be simpler and our team are here to help and give you advice every step of the way. 1. Call UsCall our friendly, knowledgeable JCA Schools advisors to discuss your requirements. We will help to create a package that suits your group’s needs. 2. Make A BookingMake a provisional booking for the centre, course, dates and duration of your choice. We will hold your booking for 28 days and will help to promote your trip by providing a sample letter to parents and a centre specific PowerPoint presentation/DVD. If required we can issue an invoice for your booking on request, however we will ask for a £20 + VAT per child holding deposit by the 31st July. If your booking is made prior to this date please ask about our easy payment plan. We can arrange a preview visit once a booking is made, accommodation subject to availability.3. First DepositsIf you confirm your booking after 31st July and before 30th September, we will send you an invoice for your first deposit (£50pp + VAT for Mon-Fri bookings and £30pp + VAT for weekend, long weekend or part week bookings, £10 + VAT for an overnight or activity day) and a signed Booking Form to be returned to us by the end of September.

Payments made easy - we can provide Savings Cards to help you keep track of payments or set up a regular payment scheme in your schools name, which you can pay into at any time. 4. Second DepositsA second deposit invoice will be sent on the 1st November (£50pp + VAT for Mon-Fri bookings and £30pp + VAT for weekend, long weekend or part week bookings, £10 + VAT for an overnight or activity day) payments should be received by us no later than 30th November unless you are booking after this date; please refer to our terms and conditions.

5. Here To HelpThe JCA School Service Team are on hand throughout your preparations and will be happy to assist with any queries from dietary requirements to booking your excursions. We use reputable and established companies who are inspected and audited by a member of our staff. We can provide additional information to your Local Authority, parents, governors and children and are approved by many LAs from all over the country. If required, we can even complete the LA form for you! 6. Party Leader Information PackOur Party Leader Information Pack has been compiled with the assistance of teachers with ease of use in mind. Our comprehensive Safety Management System and Risk Assessments should provide all the information and reassurance that is required. We’ll help you tailor your course to suit your needs, so you get to choose which activities you would prefer to do.8. Final PaymentThe final invoice will be sent to you 12 weeks prior to departure and your final balance should be paid no later than 10 weeks prior to departure.9. Let The Adventure Begin!When you arrive at the centre you will be welcomed by the Centre Manager and Senior Instructor who are there to ensure that you have the most enjoyable stay. They will go through health and safety and site information to ensure your group are aware of site rules. Each activity group (maximum of 12 per group) will have their own dedicated instructor for the duration of their stay. This enables the children to build a great rapport with their instructor giving them the confidence to reach their full potential.10. Price Promise We will not be beaten on price when pricing a like for like stay.

● Full board accommodation● Full activity programme ● Full holiday insurance● 1:8 free places for accompanying adults● Activity group size maximum 1:12● One dedicated, multi-trained instructor

per activity group for the duration of your course where applicable

● Use of all equipment ● Evening entertainment programme● Achievement certificates● Free preview visit for the Party Leader -

including single overnight accommodation for up to 2 people if appropriate.

● Party Leader concessions - 25% discount based on the child price for the partner and up to 2 of the Party Leaders’ children

● Twins receive 25% discount each on the same trip (minimum party size of 30 full paying)

● Transport to off-site activity locations (where applicable)

● Financial security - we are fully bonded members of FTO, which guarantees complete financial protection of all monies paid to Travel Class Ltd.

● Easy payment plan● Price Promise● Additional free places

for carers on a 1:4 free place ratio - if members of your group have specific requirements, please contact our Schools Advisors to discuss your individual or group needs (evidence required)

33

How to Book…What’s included?


6234

Safety is our top priority…Health and Safety ● All of our centres comply with Health & Safety requirements and we hold copies of their Public Liability Insurances.● Our Safety Management System has been externally inspected and verified and each member of staff is trained to the standards depicted.● We have a formalised Emergency Procedures Plan, of which all staff have received training, and in the unlikely event of a serious

emergency we have the support of the TUI Crisis Management Team.● Our instructors carry a First-Aid Kit on all activity sessions and hold the Health & Safety Executive Appointed Person Award. In addition

to this, a member of staff at each centre holds the First Aid at Work qualification. ● Daily safety and equipment checks are conducted and recorded at all of our centres. Any equipment showing signs of wear is

immediately taken out of commission and replaced.● We have carried out thorough Risk Assessments for all activities, and generic documents are available to download via our website.● Any accidents or near misses are recorded and analysed and corrective action is taken to ensure that they are avoided in the future.Security● The accommodation styles might vary but the emphasis on security does not. Our operating systems at each centre ensure that we

meet the highest standards of security. Some of these measures include:

Fire Drill This is held on your first day, you will be notified of time and assembly point.

Fire Safety All of our centres comply with UK standards.

SecurityA member of JCA staff is on call 24 hours a day. In the evenings Senior Staff are on duty until 11pm. In addition to this Porters patrol the grounds throughout the night from 11pm to 7am

JCA Staff All staff wear a JCA uniform and a name badge with photograph.

Visitors All visitors are required to sign the visitor book upon arrival and wear a visitor badge.

● In addition to these, the majority of our centres have clearly defined perimeters with security barriers and some operate CCTV security. ● We will be happy to provide full details of your chosen centre.Governing Bodies and AccreditationWe acknowledge the roles of a range of regulatory and advisory bodies and we strive to exceed the standards defined by BAHA, AALA, HSE, DFES and a range of sporting National Governing Bodies.


Why is a Residential Course so important to our school?In addition to covering several key aspects of the National Curriculum, a visit to a JCA centre provides your group with a brand new learning environment to build confidence and develop independence. Your group will experience challenging and exciting adventures in a safe and secure setting that will encourage team building and most of all, FUN! Learning outside the Classroom is widely recognised and supported by all the leading political parties and is demonstrated through recent investment.

“School trips are an integral part of school life… Teachers and students gain immensely from such trips, not only do they have a high educational content, but they allow teachers and students to get to know each other better in a different environment from the classroom”, National Union of Teachers.

How do you compare to your competitors?JCA is one of a select few UK Schools Activity Companies to provide you with one dedicated instructor per activity group for the duration of your stay. This enables the instructors to understand the strengths, limitations and personalities of each individual and helps them reach their full potential through this trust and rapport. We are confident that our prices are the most competitive, our packages are inclusive of full holiday insurance and we always offer 1:8 free places for accompanying adults. We won’t be beaten on price! (With the exception of any special offers).

We have always travelled with another company and would like to change but I am not sure I can cope with all the paperwork?We make it easy! We can send you our Safety Management Policy and Risk Assessments and will even complete your EV form for you. It is likely that we are already approved by your Local Authority as we have been working with schools from their area for years.

Our staff have attended the Education Visits coordinator course, so they understand what is required when you are booking a trip. We encourage Party Leaders who are not familiar with the JCA experience to join us on our preview visit events to meet the team and other teachers. These events provide you with the ideal opportunity to view the centre and surroundings and ask our staff any questions.

Our school is on a tight budget, how can you help?All of our prices are extremely competitive and our packages have been designed to suit everyone’s needs. If your school is on a tight budget you can take advantage of our off-peak dates and tailored durations, including part weeks and weekends.

We are unable to book anything yet as we don’t know our exact group size?We make it easy; you can secure your preferred centre and dates with a non-refundable holding deposit of only £20 per person (+VAT). Holding Deposits will be taken to represent your maximum group size.

Are your centres and activities accredited?All of our centres and activities operate to the highest safety standards and we continually monitor, assess and develop our procedures to ensure that those standards are consistently maintained. We conform to several National Governing Bodies’ Codes of Practice and always strive to exceed their standards.

What specialist equipment do you provide?Helmets and buoyancy aids are supplied and must be worn as directed by our staff. Wetsuits are also provided where applicable. Specialist equipment for all our activities is supplied free of charge.

35

Frequently asked questions…


Is our group insured or do we need to organise separate insurance?Fully comprehensive insurance is always included free of charge in our prices. It covers each child and adult from the moment your booking is confirmed until you return back to school after your trip, including travel and all our activities. A detailed policy document for your reference is available at:www.jca-adventure.co.uk.

Do you cater for children with specific needs?Absolutely! We are dedicated to providing every young person with the opportunity to enjoy the JCA experience. Many special needs children and groups travel with us every year, as most of our activities can be adapted to suit the needs of the individual child. We will be happy to discuss your specific requirements at the time of booking.

How will our school be split into individual activity groups?We have a unique policy of one dedicated multi-trained instructor per activity group for the duration of your stay. The maximum number of students per activity group is 12 - you will decide how the group is split.

Do we keep our instructors all week?Your instructors will stay with your groups throughout your course, although there may be some cases where you will have another instructor for a specialist activity session such as water sports.

How many free places do we get and how many adults can we bring?For every 8 students, you are entitled to one free adult place. We do not insist that you take up this allocation, however you will need to take an adequate number of adults to supervise your group on a ‘in loco parentis’ basis. You are welcome to bring additional adults at a supplementary charge.

What happens in the evenings?Our team of instructors will ensure that every evening is packed with fun activities to make every day memorable, and send the children to bed with that wonderfully content feeling of tiredness and happiness combined. A duty instructor will then be on call throughout the night.

We would like to visit local attractions during our stay, is this possible?Yes! Our Activity and Education course offers groups the opportunity to visit some of the wonderful local attractions. We will be happy to organise a full or part programme for your group. We will also gladly help you arrange excursions from any of our centres for you if require, however, as we are not part of TOMS, we cannot arrange your transport.

What happens if it rains?Most activities can continue in wet weather and extra time will be allocated for everyone to dry off properly. If the weather is extreme and activities cannot take place, the Centre Manager will implement the centres’ Wet Weather Plan.

Can your staff administer first aid and medication?All of our instructors are First-Aid trained, however it is the responsibility of the accompanying adults to administer any medication that is required or prescribed.

What happens in an emergency?All of our staff are trained to deal with issues in a fast and efficient manner. A member of our on-site staff will be on duty 24 hours at day throughout your stay. There is a mobile phone available at each centre in the unlikely event of an emergency.

36

Frequently asked questions…


A - Booking Confirmation 1. All bookings are made with Travel Class Ltd. (the company)

the registered office of which is Tui Travel House, Crawley Business Quarterg Way, Fleming Way, Crawley, West Sussex, RH10 9QL.

2. Travel Class Ltd is a member of ABTA with membership number V7530 and is bonded with the FTO Federation of Tour Operators Trust Fund Ltd. Please go to www.abta.com for a copy of the Guide to ABTA’s Scheme of Financial Protection. These booking conditions and this brochure comply with their code of conduct for tour operators.

3. In order to ensure that the monies you pay are protected we will issue a booking confirmation showing the details of the services that you have booked including the dates, centre, numbers travelling, price and the amount of money to be paid and already received. You should check these details carefully and contact us immediately if you have any queries.

4. A contract will only exist when the company has received and acknowledged in writing by means of confirmation of booking, with the appropriate deposit payment. A signed Booking Form should also be included. Only at this stage will an account be created for your group.

5. The Booking Form must be signed by a person who is authorised by all members of the party (or by their parent/guardian if they are under 18) to act on their behalf. The person who signs the booking form must ensure that all members of the party are aware of these booking conditions and agree to be bound by them.

6. No additions, alterations, amendments, promises or deletions may be made regarding these booking conditions, except by a director of the company in writing and signed by a director.

B - Booking Payments1. A Provisional Booking will be held for twenty eight days,

unless agreed otherwise by a Department Manager. 2. A Holding Deposit of £20 per paying person will be taken

to represent your estimated group size. Any decrease in numbers after receipt of your Holding Deposit will be credited to your account and used towards your final balance, this money will not be refunded.

3. The signed Booking Form must accompany the payment, signed by the Party Leader. This period may be extended at the discretion of the Company if requested in writing.

4. i. For bookings made on or before 31st July, a first deposit of £50 plus VAT per paying person for a midweek booking or £30 plus VAT per paying person for a part week, weekend or long weekend, are due for payment on or before 30th September.

ii. For bookings made after 31st July, a first deposit of £50 plus VAT per paying person for a midweek booking or £30 plus VAT per paying person for a part week, weekend or long weekend, are due twenty eight days after payment of your Holding Deposit.

5. Any decrease in numbers after the first deposit due date of 30th September will result in loss of all monies paid for that individual.

6. i. For bookings made on or before 31st July, a second deposit of £50 plus VAT per paying person for a midweek booking or £30 plus VAT per paying person for a part week, weekend or long weekend, are due for payment on or before 30th November.

ii. For bookings made after 31st July a Second Deposit of £50 plus VAT per paying person for a midweek booking or £30 plus VAT per paying person for a part week, weekend or long weekend are due fifty six days/8 weeks after the due date of your first deposit.

7. Any decrease in numbers after the second deposit due date of 30th November will also result in loss of all monies paid for that individual.

8. The Final Invoice will be sent twelve weeks before departure. 9. The Final Balance payment must reach your account no

later than ten weeks before departure. Should your Final Invoice be inaccurate because of amendments or alterations this does not allow late payment of the Final Balance.

10. Unless the booking payments are made, as requested above, the company reserves the right to cancel the booking and make cancellation charges. Final details will be with held until final payment is received. Travel will not be permitted until the final balance has been settled.

11. Late bookings; for all bookings made within twelve weeks of departure, the course is confirmed as soon as verbal confirmation is given over the telephone. An invoice will be raised and payment must be made in full immediately complete with all documentation required. Therefore, if you subsequently cancel your booking, cancellation charges as shown in section F. below will be made. Should your trip depart on or after 1st January 2012 Travel Class Limited will write to you and inform you of any changes to the above booking conditions.

12. Please note VAT on cancellations cannot be reclaimed from HM Revenue and Customs.

C - Pricing Policy1. The price of your course is subject to surcharges on

governmental action. Even in this case, we will absorb an amount equivalent to 2% of the course price which excludes insurance premiums and any amendment charges. Only amounts in excess of this 2% will be surcharged.

2. If this means paying more than 20% on the course price, you will be entitled to cancel your course with a full refund of all money paid, except for any premium paid to us for course insurance and amendment charges. Should you decide to cancel because of this you must do so within 14 days from the issue date printed on the invoice.

3. The company reserves the right to levy a charge at its discretion if the booking payment plan as per B 1-7 is not adhered to. (£5 per person for each weeks delay in receipt of payment).

4. The prices and information printed in this brochure are correct at the time of publication. We reserve the right to increase or reduce these prices or alter any offers or information at any time after publication and in any subsequent editions of the brochure.

5. Clients will be advised of any changes to date at the time of booking.

D - Alteration to a Confirmed Booking by the Party Leader1. Subject to availability, the company will accept additional

numbers provided the same deposits are paid as those already paid by the rest of the party.

2. Should the Party Leader wish to substitute the names of party members prior to the issuing of timetables and rooming details, the company must receive notification immediately in writing.

3. If travel details have been issued, substitutions can be made but the company will levy an amendment charge of £20 per paying person.

E - Alteration to a Confirmed Booking by the Company1. If the company has to make a material alteration to a

course after the final balance has been paid, the company will ensure that the client is offered an alternative similar course or a complete refund, and receives suitable compensation. A material alteration means: a significant change of resort; a change of accommodation to that of a lower category and/or price; a change of journey time

imposing substantial inconvenience on clients or involving a reduction in time spent at the resort which is significant in relation to the length of the course.

Number of days before departure date:

Compensation per paying person:

More than 56 days £0

55 - 29 days £5

28 - 15 days £7

14 days or less £10These payments will not be made if the charges are due to “Force Majeure” or industrial action. F - Cancellation or Changes made by the Party LeaderNOTICE OF CANCELLATION OR CHANGES MUST BE MADE IN WRITING. If you cancel by telephone the company must receive a confirmation in writing from the party leader who signed the booking form within 48 hours. The scale of cancellation charges are:

Period before departure date when notification received

Cancellation per paying person

After payment of Holding Deposits

no cancellation charges, but monies will be deducted from final balance

After due date of First Deposits

all monies due for the individual

After due date of Second all monies due for the individual

Up to 70 days before departure

all monies due for the individual

69 - 29 days 60% of total invoiced course

28 - 15 days 80% of total invoiced course

14 - Departure day 100% of total invoiced course

1. Your insurance premium is included in the price of your course. If your cancellation falls within the terms of the policy, you may make a claim on it. In any event, the insurance premiums are not refundable.

2. If any cancellation reduces the total number of paying persons to below the minimum number required for a particular course, we reserve the right to alter the course price and/or concessionary price (or concession) accordingly for all remaining paying group members.

3. If the Party Leader wishes to make an amendment or alteration to the confirmed booking details, we will do out best to meet the request. If the changes requested involve a major alteration to the confirmed booking, for example a change of centre, accommodation or departure date we reserve the right to treat the change as a cancellation and to apply cancellation charges as set out above and to treat the amended arrangements as a new booking.

4. Any minor changes, for example a change in meal arrangements, etc. will incur a charge of £10 per party to cover our administration costs. If the party organiser or any other party members is not able to travel on the course, that person(s) may transfer their booking to another person as long as we are informed in writing no less than


two weeks before departure date. If such change occurs, an amendment fee of £10 per person will be charged to cover our administration cost.

G - Our Liability1. The company accepts responsibility for the service which

it provides. Many services included in your overall course provision such as the services provided by the site, coach companies or other transport operators are provided and performed by organisations over whom Travel Class has no direct control. However, the company accepts responsibility for providing all the various parts of your holiday to a reasonable standard and the company has done its best to ensure that the services provided by its various suppliers are efficiently supplied and are of a reasonable standard. The company accepts the responsibility for acts and/or omissions of its employees, agents, subcontractors and suppliers provided they were at the time acting within the scope of or in the course of their employment agency or contract of supply. This acceptance of liability does not apply where the term and definition of “Force Majeure” as defined in these conditions occurs. In all cases where personal injury, illness or death occurs, the companys liability is limited to the trip price (excluding insurance premiums and any alteration/amendment charges) of the person(s) affected in total.

2. The company also accepts responsibility for the death, injury or illness of any member of the party which occurs as a result of failure to perform or improper performance of any part of our contract with you by any of the companys employees, agents or subcontractors, provided they were at the time acting within the scope of or in the course of their employment, agency or contract of supply, with the exception that the failure to perform or improper performance was due to your own acts and/or omissions, or those of any third party not connected with the provision of your trip arrangements and which were unforeseeable and unavoidable, or an event which either ourselves or the suppliers of the service(s) could not have foreseen or forestalled even with all due care. As far as sea carriage is concerned the companys liability is limited as if we were carriers within the appropriate national convention. Our acceptance of this liability is conditional upon your notifying us in writing within 28 days of your return from your trip, and where any payment is made to you or a member of your party by us or our insurers, we reserve the right to claim against any third party responsible. It is also a condition that the person(s) in receipt of such payment will assign to ourselves or our insurers any rights they may have to claim against any third party.

3. You must also agree to give ourselves or our insurers your full co-operation.

4. Should you or any member of your party suffer illness, injury or death during the period of your holiday by misadventure arising from any activity which does not form part of the services we are contracted to provide, we shall do our best at our absolute discretion to give assistance, guidance and financial assistance, where appropriate, up to a limit per booking of £5,000 cost to ourselves.

5. Under the terms of your insurance, all the members of your party are covered for medical expenses, medical emergency service and legal expenses cover. If any costs incurred by the company in providing you with the aforementioned financial assistance are for insured risks or in the event of a successful claim against a third party, the company reserves the right to recover costs from the party member concerned.

H - Complaints Procedure If there is a problem during the course, the party leader should speak immediately to the 1. Centre Manager who will probably be able to resolve it. 2. If the problem cannot be resolved in the resort during the

course, the Party Leader should write to the company with full details on his/her return within seven days.

3. Disputes arising out of, or in connection with, this contract which cannot be amicably settled may be referred to arbitration, if the customer so wishes, under a special Scheme arranged by the Association of British Travel Agents, and administered independently by the Chartered Institute of Arbitrators.

4. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customers in respect of costs. Full details will be provided on request or can be obtained from the ABTA website (www.abta.com). The Scheme does not apply claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking form. Neither does it apply to claims, which are solely in respect of physical injury or illness or their consequences. The Scheme can however deal with compensation claims, which include an element of minor injury or illness subject to a limit of £1,000 on the amount the arbitrator can award per person in respect of this element. The application for arbitration and Statement of Claim must be received by the Chartered Institute of Arbitrators within nine months of the date of return. Outside this time limit arbitration under the Scheme may still be available if the company agrees, but the ABTA Code does not require such agreement.

I - The Party Leaders Responsibility1. The Party Leader should ensure that all party members

observe all laws and customs at all times. 2. The Party Leader is in loco parentis and should at all times

be responsible for the partys welfare and the good behaviour of the party towards property and other people and to ensure that party members should be acting reasonably at all times. He/she should ensure that any damage caused by any member of his party is paid for immediately at the centre. He/she should ensure adequate supervision of party members at all times.

3. The company reserves the right in its absolute discretion to cancel a course at any time should the representative of the company or member of the senior management of the company or other agent/supplier/carrier/owner or manager of the Centres or accommodations or other person in authority consider that the behaviour of the party is unacceptable. The responsibility of the company for the party and its expenses will then end. No compensation payments will be considered. Full cancellation charges will be applied and no refund will be given. Furthermore, we will not be responsible for any cost incurred as a result.

J - Summary of Policy CoverAs we are an appointed representative of Fogg Travel Insurance Services Limited, who, with, Insurers Union Reisversicherung AG (URV), who are authorized and regulated by the Financial Services Authority (FSA), we are able to offer you travel insurance covered tailored for JCA courses. A summary of cover Is provided below, and the full insurance policy can be viewed and printed online in the secure Party leader Area on www.jca-adventure.co.uk. All insurance documentation will be sent out to the Party Leader.

A. PRE-TRAVEL POLICYPolicy Section Maximum Benefit Excesses1. Cancellation up to £3,000 £25

Loss of deposit up to £3,000 £10B. TRAVEL POLICYPolicy Section Maximum Benefit Excesses1. Departure delay up to £100 Nil

Delay abandonment up to £3,000 £25Delayed arrival up to £100 NilMissed departure up to £500 Nil

2. Personal possessions up to £1,000 £25Single article limit up to £200Valuable limit up to £200Delayed possessions up to £100 Nil

3. Personal money up to £200 £25Party leader up to £1,000 £25Cash limit up to £200

4. Emergency medical expenses

up to £5,000,000 £25*

United Kingdom limit up to £10,000Hospital benefit up to £300 Nil

5. Curtailment up to £3,000 £256. Personal liability up to £2,000,000 £25**7. Organisers liability up to £5,000,000 £1008. Personal accident up to £25,000*** Nil9. Legal advice and expenses up to £5,000 £100Nil excess for persons aged under 18 years.** Increased to £100 in respect of rented property damage only.*** Please see personal accident section for details of amount of payment. Your policy does not provide cover for re-occurring or pre-existing health conditions. If an insured-person over 16 travelling anywhere, or an Insured-person under 16 travelling outside the United Kingdom has ever had a heart or circulatory related problem, a stroke, cancer, any health problems, diabetes, any psychological conditions, or any other health condition which has been treated in hospital or has been referred to a specialist in the last 2 years you should phone our Medical Referral Helpline quoting JUNIOR CHOICE ADVENTURE on 0845 1300 198 to see if cover is available. We will confirm any special terms in writing. You should also tell us if your health or medication changes between buying this policy and travelling. You must tell us if you have a close relative whose health may make it necessary for you to cancel or cut short your trip. Please telephone our Medical Referral Helpline quoting JUNIOR CHOICE ADVENTURE on 0845 1300 198 with details to see what cover is available. K - Brochure AccuracyThe company has endeavoured to provide accurate information in the brochure at publication in mid January. However there may be circumstances out of the Companys control where certain facilities are unavailable or out of operation. The company cannot foresee such circumstances but will make Party Leaders aware of any changes necessary in arrangements as soon as is possible. This contract is subject to the exclusive jurisdiction of the Courts of England. Please note that all programmes are samples only and some photographs are general activity shots. JCA reserves the right to change any activity at its discretion. Watersports will generally commence mid April; weather permitting and outdoor pools are usually open from mid-May. Please note that all points covered in the ‘Here to Help’, ‘Prices’ and ‘Frequently Asked Questions’ sections of this brochure also form part of these Booking Conditions. All bookings are subject to these Booking Conditions 02392 222870 ...let the adventure begin!All quotes stated in this brochure are based on feedback from real schools at centres currently operated.

38call: 02392 222870 email: [email protected] web: www.jca-adventure.co.uk

CH_V4_BR

£39residential

Prices are per student per night + VAT

£251 day activity adventure

Prices are per student per day + VAT

JCA are Learning Outside the Classroom Quality Badge holders ensuring good practice, high quality teaching and learning experiences and risk management. Please see our website for more information.

Travel Class Head Office: The Port House, Marina Keep, Port Solent, Portsmouth, Hampshire, PO6 4TH

Travel Class Limited Registered in England No 2969802. JCA Adventure is a trading name of Travel Class Limited, a member of the TUI Travel PLC Group of Companies. Registered office: TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex, RH10 9QL

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