Concept Product FAQ - · PDF file• Korea Korail Railroad Airport (AREX) • India AAI...

Product Concept QFA&
Oct2012FUJITSUFRONTECHLIMITED
F9860airline printerBaggage Tag&

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1) F9860ProductConcept2) F9860 FrequentlyAskedQuestion(FAQ)
F9860ATB1/BTP/GPP
Contents
Copyright2012 FUJITSUFRONTECHLIMITED

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F9860 ProductConcept

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FUJITSUAirlinePrinterProductConcept
1990 1995 2000
F9810ATB
Printer
2005
F9840ATB1/ATB2Printer
F9850ATB1/BTPPrinter
F9860GeneralPurposePrinter
2010
F9811ATB
Printer
FUJITSUhasalwaysbeenattheforefrontofmeetingmarketdemandsfortheairlineindustry,designingprinterswhichare;1)Compact2)Highperformance3)Costeffective

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W12.8cm(5inch)
D20.7cm(8.2inch)
H14.5cm(5.7inch)
1.9kg(4.2pound)
It only has 2 ports on back side- AC adapter Power cable- USB 2.0 connection port
Compact,ThesmallestairlineprinterintheindustryF9860 ProductConcept(Front&Rearfigure)
F9860GeneralPurposePrinter(GPP) P/N:KD03537A001 Boardingpassandbaggagetagprinting

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SITAAirportConnect(CUTE) SITASmartFrontEndBasic(Liaison)SITABagManager ARINCiMUSEARINCvMUSE AMADEUSAlteaDCSUltraElectronicsUltraCUSE DamarelSystemsAuRANavitaireNewSkies HPSharesBSabreSonic
HPSharesARESACREWS Travelport
FullyAEA2009compatible MicrosoftWindowsXP,Windows764bit&DriverforAirlineuse ESC/P ESC/OPOSCertifiedto:
Highperformance,forcurrent&futureservicesF9860 ProductConcept(DataInterface)
Underdeveloping&testing:

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asListprice
F9860 ATB1/BTP/GPP
(%lessthancompetitorsprice)
ComeswithWorldsclassqualityandreliability Compactdesign VersatileInterface IncludedWindowsdriverforairlineuse
Costeffective, forthecustomersatisfactionF9860 ProductConcept(Price)
=>Forquotation,pleaseseeP27

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F9860 FAQ

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# CategoryF9840
ATB1/ATB2F9850
ATB1/BTPF9860
ATB1/BTP/GPP
1 BoardingPass(TraditionalATB1)
2 BoardingPassMagneticstripe(ATB2)
3 BoardingPass(ATB1receiptpaper)
4 BaggageTag
5 Microsoft'sWindows
1) F9860 canprintreceiptATB1boardingpassonly?>F9860printsnotonlyreceiptATB1butalsoprinttraditionalATB1boardingpassticketandBaggageTag.
*F9850/F9860cannotprintboardingpassandbaggagetaginonemovement
F9860 FAQ

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F9860 istheonlyoneprinterF9860 istheonlyoneprinterFastest,260mmor10inch/secHighest,203dpiWidest,(83mm/80mm)Easiest,FrontfeedforusersLongest,2millioncutLongest,70millionlinesLongest,440,000HoursSmallest,(vsappox>8%)
1)ATB1boardingpass/BagTagprintcapable2)HavingAdvancedWindowsDriverforAirlineuse3)Printspeed4)Resolution5)Paper&Printwidth6)Feeder7)CutterLifetime8)MCBF(MeanCyclesBeforeFailure)9)MTBF(MeanTimeBetweenFailures)10)Dimensions(mm)
2)Whatisthedifference betweenotherGeneralPurposePrintersandF9860?>Pleaseseebelowforyourreference.
F9860 FAQ(Continued)

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IfyouneedmoreinformationtounderstandconceptofF9860 Virtualcomm,pleasecontactwithhttp://www.frontech.fujitsu.com/en/contact/
3)WhatistheF9860 VirtualCommforUSB,andwhatdoesitdo?>TheVirtualCommforUSBenablestheF9860 toconnecttotheRS232serialinterface oftheserverviatheUSBconnection,andunlikestandardUSBdevices,theF9860 VirtualCommlockstheCOMportsothattheCOMportalwaysremainsthesameiftheprinterisdisconnectedandlaterreconnected.

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F9860 printerpassedmorethan13,000tests toreleasetothe
marketsuchas:
MechanicalTest Over 300 items,morethan7month
ElectricalTest Over 200 items,morethan7month
FirmwareTest Over2,700 items,morethan8month
QualityassuranceTest Over 10,000 items,morethan3month
Andothermoretests..
4)TheF9860 lookssmallandnotrobustenough;isitonlyusedforsmallairports?>TheF9860 isdesignedforallcustomers:smallairlines,bigairlines,localairportsor largeinternationalairports. (pleaseseenextpage)TheF9860 passedthesame,strictFUJITSUinternalqualityassurancetestsasthoseusedfortheF9840/F9850forboardingpassesandbaggagetags.

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NorthAmericaU.S.A. HartsfieldJacksonAtlantaIntsAirport(ATL) JohnF.KennedyIntsAirport(JFK) OrlandIntsAirport(MCO) OrlandSanfordInts Airport(SFB) LosAngelesIntsAirport(LAX) TedStevensAnchorageInts Airport(ANC) FairbanksIntsAirport(FAI) SanDiegoIntsAirport(SAN) SaipanIntsAirport(SPN) WilliamP.HobbyAirport(HOU) SkyHarborInt'lAirport(PHX) MyrtleBeachIntsAirport(MYR) GuamIntsAirport(GUM)
Central/SouthAmericas MexicoCityIntAirport(MEX) MexicoLosCabosIntsAirport(SJD) EcuadorJosJoaqun deOlmedo Airport(GYE) PanamaTocumen Ints Airport(PTY) BrazilAntonioCarlosJobim Ints Airport(GIG) BrazilSoPauloGuarulhosIntsAirport(GRU) ColombiaSantaFeDeBogotaAirport(SRS) HatoIntsAirport(CUR) ChileComodoro ArturoMerinoAirport(SCL) AntiguaV.C.BirdInts Airport(ANU)
F9860 users(Airports)
5)WherecanweseeF9860printingat?>Checkthisout!

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MiddleEast/Africa AlldomesticairportsinNigeria AlldomesticairportsinIsrael EgyptCairoInts Airport(CAI) EgyptHurghadaIntsAirport(HRG) EgyptBorgElArabAirport(HBE) EgyptAssiutAirport(ATZ) ZambiaLusakaIntsAirport(LUN) ZambiaLivingstoneAirport(LVI) JordanQueenAliaIntsAirport(AMM) MozambiqueMaputoInts Airport(MPM) KuwaitInts airport(KWI)
Europe AlldomesticairportsinPortugal AlldomesticairportsinGreece(soon) U.K.NewcastleAirport(NEU) U.K.CardiffAirport(CWL) U.K.BirminghamAirport(BHX) MaltaIntsAirport(MLA) MauritiusAirport(MRU) ArmeniaZvartnotsIntsAirport(EVN) CzechPragueRuzynIntsAirport(PRG) GermanyBerlinBrandenburgAirport(BER) GermanyRostocklaage Airport(RLG) UkraineKIEVBoryspilIntsAirport(KBP) PolandGdanskLechWalesaAirport(GDN) GeorgiaTbilisiInternationalAirport(TBS) FranceMarseilleProvenceAirport(MRS) Moldva ChiinuInts Airport(KIV) HungaryBudapestFerencLisztIntsAirport(BUD)

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Asia/Oceania AlldomesticairportsinAustralia AlldomesticairportsinMalaysia AlldomesticairportsinJapan AlldomesticairportsinSingapore AlldomesticairportsinSrilanka AlldomesticairportsinIndonesia KoreaKorailRailroadAirport(AREX) IndiaAAI13airports IndiaChhatrapatiShivajiIntsAirport(BOM) NepalTribhuvan Ints Airport(KTM) FijiNadiIntsAirport(NAN) CookIslandRarotongaIntsAirport(RAR) MyanmarYangonInts Airport(RGN) MongolChinggis Khaan Ints Airport(ULN)

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FY2002 FY2003 FY2004 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011
ATB2(F9810/F9811/F9840/F9842) F9850 F9860
(UNIT)
Copyright2012FUJITSUFRONTECHLIMITED
FYI.FUJITSUAirlineprinterdeliveryrecord
F9860 productconceptiswellacceptedintheindustry

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6)WhyanLCDdisplayisnotrequiredontheF9860 eventhoughotherFUJITSUprintershaveone?WhatkindofstatussignalsareavailablesincethereisnoLCDdisplay?
Recoverableerror
Unrecoverableerror
>MostagentsneedanLCDdisplaybecausetheywanttoknowwhereapaperjamhasoccurred.
BecausetheF9860 isasmallprinterandhasashorttickettransportationpath,theagentwilleasilyfindwhereapaperjamhasoccurred.
Mosterrorswillbefixedbyopeningthecoverandreinsertingthepaperstock.
TheF9860usesLEDsignalswithbeepingand/orflashingpatternstoindicatethetypeoferrorthathasoccurred.

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7)WhatistheoptionofF9860?>WehaveRollpaperstand(ThinATB/BTP)andStacker(ATB)asoptions.
STACKER P/N:KD03537B200 FornormalATB1boardingpassuse
ROLLPAPERSTAND P/N:KD03537B010 ForeitherthinATBticketsorbagtags
*IftheusersuseRolledbaggagetag:Rollpaperstandismandatoryoption.IftheusersuseFanfoldbaggagetag:Rollpaperstandisnotmandatoryoption.

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FUJITSUsairlineprinterPowercableconnector
8)DoestheF9860 includeacutter?>Yes,thecutterisincludedinthestandardconfiguration.
9)DoestheF9860 includetheACpowercable?
>No,theydonot comewiththeprinter.Becauseeveryairportcounterhasdifferentlengthsandeverycountryhasdifferentelectricalstandards,thecustomersmustprocurethecablesseparately.Pleaseseebelowforreference.
(125VAC7Aor250VAC7A)

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10)WhenIinstallGPPapplicationtomyPC,thismessageispoppedup,whatsthis?
>YourPCneedstobeinstalledMicrosoft.NetFramework2.0.Pleasegotohttp://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=jaanddoWindowsUpdate.
11)HowdoyouconfiguretheprinterasanATBvs.BTPifthereisnodisplay?
>PrinterSelectorTool(PleaserefertoMaintenanceManualP140~)willconfiguretheprinterasanATBvs.BTPthroughPCdisplays.SwitchingATB>BTPorBTP>ATBwilltakelessthan2minutes.

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JapanareaFujitsu@Tokyo
AsiaPacificareaLevel1@Singapore
North&SouthAmericaareaAtlantaHouston,TXMichigan
AsofOct/2012
EuropeareaLevel1@London
MiddleEastareaLevel1@Dubai
NewDelhiLevel1@India
SouthAfricaLevel1SA@Johannesburg
10RepairCentersWorldwide
12)DoesFUJITSUhavesupportcenters?Whichlocations?>Yes,FUJITSUspartner,Level1,hasworldwidesupportcenter

Concept Product FAQ - · PDF file• Korea Korail Railroad Airport (AREX) • India AAI...

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