Competent Response is an emergency response management system capable of handling multiple global teams as well as individual sites. Organisations of all sizes can use it to prepare for and manage on a day-to-day basis the plans and people required to respond to an incident.

Competent Response can deliver training plans and an assessment framework to enhance workforce competence among responders. Plus you can access additional experts and response teams – whether their focus is logistics or the law, facilities or fi nance, medicine or the media.

Our unique solution provides assurance of your organisation’s real time capability to prevent a crisis escalating into a catastrophe, while at the same time protecting business continuity and the integrity of your assets.

We understand the challenges organisations face in trying to manage emergency response plans and teams effi ciently. Emergency Response and Crisis Management has been a specialist focus for Petrofac Training Services for more than 20 years. It’s this extensive experience that underpins and informs every aspect of Competent Response.

29° 45’36.69” 95° 22’9.80”

29° 45’36.69” 95° 22’9.80”

Email: ercm@petrofac.com

Ready for anything?A groundbreaking response solution from Petrofac Training Services

Training Serviceswww.petrofactraining.com

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Right people, right place?

Second chances are rare in high-risk industries. When an incident occurs, there’s often only one opportunity to avert disaster. Competent Response delivers a fast and effective response when you need it most.

You can’t predict where and when trouble will strike. So you must be certain that the right personnel are always available and in place. It’s not enough to know who and where your people are. You must also be sure of their experience and their competence in the relevant incident response skills.

Keeping track of so many variables has never been an easy task – until now.

Competent Response is our cutting edge solution to this daily challenge. Our invaluable, new management tool delivers real time information about your personnel. So you can feel secure that you have the right people on hand at all times – however complex your organisation’s needs.

Central to its success is an interface that lets you monitor at a glance the status of your response teams, whether at individual locations or globally. Competent Response can show you how the picture will change over the coming days, weeks and months, enabling you to predict future personnel requirements.

Competent Response provides assurance of your capabilities, today and tomorrow. Our innovative solution even offers you emergency response planning and training support, to the exact level that you require. So you can be confi dent that you’re fully prepared for the unexpected.

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Assurance in a crisis

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Who can help me to ensure thatour responders are competent?

Our experts can help you to devise a management system that encompasses all plans, and put in place a competence and development process that meets operational and regulatory requirements. We’ll then deliver training and assessment to develop workforce competence in dealing with incidents.

Our experts can help you to devise a management system Our experts can help you to devise a management system

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How can I see if there are gaps in our response arrangements?

You can view the Competent Response dashboard to see instantly in real time the competent individuals and teams within a specifi c facility, location or region who are ready to respond should an incident occur.

How can I see if there are gaps

You can view the Competent Response dashboard to see You can view the Competent Response dashboard to see

How can I see if there are gaps 2

How can I prove that our response plans are suffi cient?

Competent Response can also provide reassurance from a legal and governance perspective. It demonstrates competence and supplies an audit trail at a time when your decision-making and actions are likely to come under intense scrutiny.

How can I prove that our response

Competent Response can also provide reassurance Competent Response can also provide reassurance

How can I prove that our response 4

What if we fall short of the right people?

Personnel changes can affect your response capability. An incident can place signifi cant – and ongoing – demands on your organisation, employees and contractors. Or you may not have as many specialists as you need on staff.

Competent Response gives you real time access to replacement teams and specialist knowledge, helping you to bridge resource gaps. With our input, you can achieve the result you want: an effective, immediate and sustainable response.

What if we fall short

Personnel changes can affect your response capability.

Competent Response gives you real time access to Competent Response gives you real time access to

Personnel changes can affect your response capability.

What if we fall short 3

Having emergency response plans in place is one thing, feeling certain that you’re able to put them into action isquite another.

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