COMPANY PROFILE - aafaq 2… · COMPANY PROFILE. 2. 3. 4 4 To become the leading institution in...

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Investment Deposit aafaq Platinum Credit Cards COMPANY PROFILE

Transcript of COMPANY PROFILE - aafaq 2… · COMPANY PROFILE. 2. 3. 4 4 To become the leading institution in...

Page 1: COMPANY PROFILE - aafaq 2… · COMPANY PROFILE. 2. 3. 4 4 To become the leading institution in providing comprehensive islamic financial services that meet market requirements and

Investment Depositaafaq Platinum Credit Cards

COMPANY PROFILE

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To become the leading institution in providing comprehensive islamic financial services that meet market requirements and comply with global standards.

• To excel in providing innovative and unique products and services with utmost security and confidentiality, through all our available channels, thus aligning with the UAE 2021 vision.

• To contribute in making Dubai “The Capital of Islamic Economy” through investing in the development of various economic sectors.

Backed by an eminent and respected group of shareholders, aafaq Islamic Finance was established in 2006 to provide innovative Islamic financial services and products that comply with Islamic Sharia, across the UAE and the Region. aafaq appears on the lists of many major financial institutions who offer a variety of high-quality financial services for a diverse range of Institutions. The full autonomy enjoyed by the company gives it a unique standing among finance companies in the UAE. The Company‘s strategic focus is on exploring and discovering available opportunities within various business sectors in order to achieve the highest return for shareholders and the most benefits for the community. Strong Strategic partnerships are held with the Ministry of Finance, the Ministry of Labor, Dubai Economy, DMCC, Nasdaq and Tas’heel Centres.

About Us Vision

Mission

Values

PROFESSIONALISMProviding our products and services in a professional manner with the highest quality, minimal turnaround times and at the best possible competitive prices.

WIN-WIN RELATIONSHIPSBuilding win-win relationships with our customers and strategic partners, positively reflecting the achievement of both parties objectives.

SOCIAL RESPONSIBILITYServing people with special needs at their premises, giving priority to elderly and women customers at our Business

Outlets.

SHAREHOLDERS SATISFACTION Supporting our shareholders in the achievement of their goals.

EMPLOYEES SATISFACTIONRespecting and valuing our employees by visibly appreciating their contribution towards achieving our objectives.

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Board of Directors & CEO

Sheikh Sultan Bin Mohammed Bin Khalid Al-Nahyan(Chairman)

H.E. Abdul-jaleel Abdul Rahman Mohammad Al Blouki (Deputy Chairman)

Mr. Matar Hamdan Sultan Hamad Al Ameri

(2nd Deputy Chairman)

Mr. Mansoor Ishaq Sulaiman Mohamed

(Board Member)

Mr. Jamal Ebrahim Al Mutawaa Al Nuaimi

(Board Member)

Mr. Rashid Mahboob Al Qubaisi

(Chief Executive Officer)

Mr. Ghannam Butti Khaleefa Al Mazrouei

(Board Member)

Mr. Abdullah Abdulrahman Sharafi

(Board Member)

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2006 - 2007

2008 - 2009

2010 - 2011

2012 - 2013

• First two employees join aafaq Islamic Finance.

• Establishment of Islamic Finance Company.

• Operating under a License from the Central Bank of UAE.

• Introduced the first Islamic products that are compliant with Islamic Shari’a, like Murabaha, Ijara and Istisna’a.

• aafaq formed strategic partnerships with govern-mental departments.

• Partnership with Ministry of Finance and Ministry of Labor.

• Through this partner-ship they launched the selling and recharging of e-dirham card – 1st generation and provided a service which issued Labor Guarantees.

• Aafaq signed a partner-ship with the Ministry of Health and the Ministry of Foreign Affairs.

• Started setting up its first Business Outlets.

• By the end of 2009 the company had 7 outlets and 14 employees.

• aafaq expanded its partnerships with several Tas’heel centers.

• Launched a new prod-uct “Wages Protection System” in collaboration with the Central Bank of the UAE.

• aafaq signed one of its most rewarding partnerships, with the “Department of Economic Development of Dubai (DED)”.

• aafaq also formed a partnership with the Dubai Chamber as a part of its channel expansion.

• During this year the company was running 11 outlets and increased its workforce from 40 employees to 77.

• Year of Excellency: aafaq became a mem-ber of the DSES scheme (Dubai Service Excellency Scheme).

• aafaq became a mem-ber of CIBAFI (General Council of Islamic Banks and Financial Institutions in Bahrain).

• aafaq signed a partner-ship with the Ministry of Education and Scientific Research.

• Expanded its network of outlets to 41 locations around the UAE with 114 employees by the end of the year.

Our Journey

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2014 - 2015

2016

2017

2019

• In line with the “Smart Government Initiative” which was announced by his highness Sheikh Muhammad Bin Rashid Al Maktoum, aafaq launched new smart solution prod-ucts, Sadad Card, aafaq application and Sadad On-line platform, which allow customers to access aafaq products and services with just a few clicks.

• aafaq entered the world of social media via various networks to market its products and services.

• The Company received the DSES Best Service Performance Brand for Service Category Award, just a year after becom-ing a member of the Dubai Service Excellence Scheme (DSES).

• aafaq also received the Best Islamic Finance Company – ME, Best SME Finance Company – ME, Best Customer Excellence from Islamic Business & Finance Awards.

• Membership to the International Islamic Financial Market (IIFM) is obtained.

• The New Managing Director & Board Member, took the helm of the Com-pany strengthening the Company’s leadership.

• Trade License Finance was introduced.

• Awards from DSES 3rd consecutive year, 2 awards from Dubai Econ-omy on achieving highest votes on happiness meter and “Best Islamic Finance company” and “Best cus-tomer Happiness” by CPI Financials.

• Sustainable Mindz rec-ognized aafaq for “Best Employee Engagement Program and Best Work-place Wellness Program”.

• aafaq launched a 5-Year Strategic Plan titled, “NEW OPENING TOWARDS BUSINESS” a move to strengthen its position in the market.

• To remain competi-tive; aafaq improved its current products and introduced Wakalah deposits and recruited highly experienced pro-fessionals.

• aafaq is once again awarded DSES Best Service Performance Brand–Service Category, now receiving the award for the 4th consecutive year, alongside winning “highest votes on happiness meter”.

• A new product was added to aafaq’s roster, Tarakhees.

• As a result of the management’s keen decisions and kindness, aafaq was awarded the “Happiest Workplace Award”.

• Continuing with the frequent success, yet again aafaq gets the DSES Award for the 5th time in a row.

• To maintain its top position as a finance company in the market, aafaq’s credit card was launched.

• aafaq Islamic Finance was awarded the “Dubai Economy Gold member”.

As the vision of the UAE includes being amongst the best countries in the world by 2021, develop-ing its Space Programme and hosting a success-ful Expo 2020, which will attract millions of visitors and is expected to create approximate-ly 300,000 new jobs, aafaq Islamic finance is dedicated to play its part in assisting the UAE to achieve these goals. With that in mind, aafaq created its slogan “Towards the future”.

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Moving Forward 2018

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Products and services

Retail Finance products and Credit cards

Corporate Finance products and Credit cards for business owners

Investment Deposit products and Corporate Guarantees

Investment Deposit as Wakala

Corporate Financing

Credit cards Auto Finance Personal Finance Property Finance

Issuance of all types of Corporate Guarantees

Credit cards for business owners

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Banking services for individuals and corporates

Additional Services and Products:

Collection of Dubai Economy payments

Collection of Trakhees payments

Noqodi wallet top-up WPS system service Issuance and Top-up of e-dirham cards

Issuance and Refund of Labour Guarantees

In addition to the above, aafaq provides services such as payments and cash collection for institutions, either through its outlets or through the Cash Deposit machines. Therefore, the institution can send its financing or service needs and allow aafaq to provide its creative solutions to those needs.

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Our Net Profits

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HAPPIEST WORKPLACE AWARD

By providing a healthy workplace that engages employees and reinforces their role in a sustainable future and by the wise decisions from its management, aafaq was able to achieve the “Happiest Workplace award” in private sector. The

prestigious award is on a national level.

Private Sector

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CUSTOMER HAPPINESS AWARD

Aafaq has won the highest number of votes from its clients in the “Happiness Meter Award” for the second consecutive

year, under the Dubai Service Excellence Scheme (DSES) organized by Dubai Economy in recognition of the company’s

efforts in providing high quality islamic finance products and services and in achieving customers happiness.

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BEST SERVICE PERFORMANCE OUTLET AWARD

aafaq won the “Best Service Performance Outlet” Award, under the “Dubai Service Excellence Scheme (DSES) ” organized by Dubai Economy. aafaq employees were awarded for their efforts in providing outstanding services to

customers with the highest level of quality.

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aafaq announced its plans to launch “aafaq Happiness Index” during an extended workshop under the name “We seek to make you happy” to achieve the goals of the National Agenda and Vision of the UAE 2021 which should

eventually meet the aspirations of the UAE’s leadership.

AAFAQ HAPPINESS INDEXWORKSHOP

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BEST SERVICE PERFORMANCEBRAND AWARD

aafaq islamic finance, won the “Best Service performance Brand Award” under the Dubai Service Excellence Scheme.

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AAFAQ EXPANSION

As part of its expansion strategy, aafaq Islamic Finance opened a branch in Abu Dhabi to be closer to its customers and to grow its business further.

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WOMEN EMPOWERMENT INITIATIVES

aafaq Islamic Finance ap-preciates the effective role of women in developing society, particularly the Emirati women and their impact on serving the UAE and maximizing its achieve-ments.

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EMIRATISATION

aafaq acknowledges the importance of Emiratis in the private sector and their positive impact on Business. Thus, aafaq seeks to recruit ambi-tious and proactive UAE Nationals to join its renowned team and achieve the goals of the National Agenda and Vision of the UAE 2021 which should eventually meet the aspirations of the UAE’s leadership.

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SUPERBRANDS AWARD

aafaq has been voted by Superbrands Council & over 4000 Marketing professionals in the UAE as a superbrand.

Brands that have attained Superbrands status have been selected from the brands most highly rated by the indepen-dent superbrands Council and by Senior Managers from the Brands in contention. They were chosen from a list of over

4500 brands available in the UAE.

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aafaq Islamic finance holds an annual Iftar for its staff to enhance team spirit and to strengthen the spirit of amity between staff and senior management. Employees also get awarded for their outstanding efforts.

AAFAQ & SOCIAL RESPONSIBILITY

Aafaq provides many social initiatives to contribute its part to society and assist in the humanitarian cause, for example aafaq works with the Emirates Red Crescent and volunteer always in Ramadan Iftar. Also, aafaq is

always in the forefront celebrating “THE NATIONAL DAY OF UAE”.

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Strategic Partners

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Outlets

ABU DHABI

• Abu Dhabi Branch• Infinity Services Documents - Branch • Time Management Service Center• Creative Transaction

Al Ain

• AAFAQ for Facilities Management Center

DUBAI

• Al Manara Center• Al Reaya Businessmen Services• Dubai Economy (DE) - Al Barsha Mall• DXB Businessmen Services (DE)• Head Office• Al Malomat Center DXB• Best Tawasol Government Services • Boulevard Businessmen Services• Dubai Economy (DE) - Dubai Mall• Dubai Economy Cafe• Dubai National General Services• Ontime Government Services• Dubai Economy (DE) Business Club• Moamala Businessmen Services Center• Emirates Professional Business Center• Al Tawar Center - VIP• Takhlees Government Services• Enjaz Government Transaction Center• EQC Goverment Enterprises Transactions Clearing• Rooh Al Etihad Government Transactions Center• Al Nukhba Businessmen Services• Eagle Managment Services• Fast Track Services• Gulf Vision Government Transactions LLC• Good Hand Government Transactions• Itqan Businessmen Services• Khidmaty Government Services Center• Theqa Government Transactions• Twasol Businessmen Servises• Quick Stop Government Transactions Center DXB• Premium Businessmen Services Center• Tas-heel Government Transaction - Barsha Traffic

SHARJAH

• Al Malomat Center SHJ• Estemarat Services • Khadamadty Almumyza Businessmen Services• Al Shamil Business Men Services• Al Shamalyah Businessmen Services

AJMAN

• Twasol Businessmen Servises

RAS AL KHAIMAH

• Al Taleb Services• Al Muaamalat Documents Clearing

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COMPANY PROFILE

Tel: +971 4 3306444 Fax: +971 4 3306222

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600 502006Tel: :971 4 330 6444 Fax: 971 4 330 6222

E-mail: inf

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COMPANY PROFILE

Tel: +971 4 3306444 Fax: +971 4 3306222