COMPANY PRESENTATION

AGENDA

A R E A TOPICS DURATION

INTRODUCTION OUR TEAM & ABOUT US 5 MINS

ABOUT PARTNERS, CAPABILITIES , DIFFERENTIATORS 5 MINS

COVERING SN LANDSCAPE - SERVICES COVERING SN LANDSCAPE - SERVICES 10 MINS

WHY SERVICE STACK TECHNOLOGIES

OUR SERVICES

10 MINS XCELARATORS – PRODUCTS @ STACK

TRAINING & CERTIF ICATIONS

INTRODUCTION & ABOUT US

C O R P O R A T E O V E R V I E W & T E A M

I N T R O D U C T I O N

MEET OUR TEAM

VIPIN KUMAR

Founding Partner and Managing Director of Service Stack

Technologies. Founding partner for Asamt Technology in

Amsterdam and Service Stack Tech Labs.

MUKUL KANT SHARMA

Founding Partner and Managing Director of Service Stack

Technologies. Founding partner for Asamt Technology in

Amsterdam and Service Stack Tech Labs.

A B O U T U S

COMPANY HISTORY

SERVICE STACK TECHNOLOGIES REGISTERED

2015 2016 2017

2016 2016

CRM & DCSM PRODUCTS BUILT FOR SN STORE

PARTNERS WITH VORTO STRATEGIC PARTNERSHIP WITH

REFLECT IT & SERVICENOW

PARTNERS WITH WIPRO

A B O U T U S

COMPANY HISTORY

2017 2018 2019

2017 2019

BRONZE TECHNOLOGY PARTNERS OF SERVICENOW

FIRST PRODUCT TO MAKE IT TO SERVICENOW STORE: TWITTER CHANNEL

FOR INCIDENT MANAGEMENT

PREMIER PARTNERS

TOPMOST ON DEVELOPMENT

MATURITY

CIO REVIEW: PROMISING TECHNOLOGY PARTNERS

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A B O U T U S

Service Stack Technologies is a premier partner for ServiceNow. We are one of the mostpreferred Sales, Service and Technology partners, having served many Fortune 500companies in almost the entire landscape of offerings on the ServiceNow platform. Our teamhas successfully implemented complex projects in Financial Services, Oil & Mining, Energy,Education, FMCG and ITES industry sectors.

We have developed many turnkey solutions, digitized business processes and are specialistsin implementations across the ServiceNow Landscape. With more than 60 years ofexperience, we have a strong hold on the knowledge and experience in technical andfunctional skills.

Our team has years of experience in designing and implementing ITSM, ITBM, ITOM, ITAM,GRC, HR, CMDB, CSM & UI/UX. As a technology partner, our custom-built applications areavailable on the ServiceNow app store which you can try out for free! We help simplify workand focus on addressing your problems by creating solutions in creative yet practical ways.

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A B O U T U S

INDUSTRIES

OIL & MININGFINANCIAL SERVICES/ BANKS

ITES ENERGY SECTORTRAVEL

OUR PRESENCE

I N D I A BENGALURU KOCHI PUNE

G L O B A L AMSTERDAM DENMARK

FMCGEDUCATION

LIST OF PARTNERS

A B O U T U S

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O U R D R I V E R S

EXPERIENCE DIFFERENTW E T H R I V E O N O U R P I L L A RS O F ST R E N G T H

WE HAVE BEEN WORKING ON SERVICENOW

PLATFORM SINCE ASPEN

SEASONED CONSULTING

PROBLEM SOLVING

DEDICATED SUPPORT

AGILE MINDSET

CERTIFIED RESOURCES

RICH EXPERIENCE

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A B O U T U S

COMPANY PROFILE

Rich product knowledge for Technical Implementation across multiple

toolset and across Industry Sectors

IMPLEMENTATION

Efficient System Design emphasising More Configuration and Less

Customisation

SYSTEM DESIGN

Adopt Best Practices from ITIL, BABOK Frameworks Instead of Adapting to

Operational Needs

BEST PRACTICES

Pre-fabricated Plug-n-Play Xcelerators to Deliver Faster Value

PLUG N PLAYS

Expertise in Migrating Customers from one ITSM toolset to another

MIGRATION

Sound Business Analysis Services on Requirements Gathering, Map Gap

Analysis and Functional Design

BUSINESS ANALYSIS

YEARS OF CONSULTANCY

A B O U T U S

FIGURES WE ARE PROUD OF

CERTIFICATIONS SERVICENOWIMPLEMENTATIONS

APPS DEVELOPED

DAYS FOR ITSMTO GO LIVE

CSAT SCORE

60 +60 +

60 +

10 +21

9.7

A B O U T U S

FIGURES WE ARE PROUD OF

A B O U T U S

OUR BELIEFS

OUR CORE VALUES

TRANSPARENT ETHICAL

RESPONSIBLE HONEST

WHY SERVICE STACK

D R I N K S O M E C O F F E E T O O !

IT

• ITSM

• ITOM

• ITBM

• ITAM

•SEC OPS

•GRC

EMPLOYEES

•HRSD

• ITSM

CUSTOMERS

•CSM

• INTELLEGENT APPS

•VIRTUAL AGENT

SERVICE NOW IMPLEMENTATION LANDSCAPE

O U R S E R V I C E S

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OUR SECRET RECIPIE

USE OF XCELERATORS =

REDUCING IMPLEMENTATION TIME

HUGE MONETARY SAVINGS

MORE TIME TO MARKET YOUR PRODUCT

SUPER FAST IMPLEMENTATION

80% REDUCTION IN MAN HOURS

HIGHLY AUTOMATED

O U R S E R V I C E S

ATF - AUTOMATED TESTING FRAMWORK

TRAINING & CONSULTING

TRAINING CERTIF ICATION SERV ICES

P ROG RAMME MAN AG EMEN T

P ROJ EC T MANAG EMENT

D IG IT IZ ING BUSINESS P ROCESS

P ROD UC T EVALUATION

TRAINING &

CONSULTING

G D P R AND COMP LIANCE

O U R S E R V I C E S

WHAT WE ALSO DO

TIPA SERV ICES

ASSESSMENT SERV ICES

P ROCESS OP TIMISATION

PRODUCTS

1 2

9 10

12

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6

11

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1 AMOM- ASSET MANAGEMENT ON THE MOVE

2 DOCUMENT MANAGEMENT SYSTEM

3 SUPPLIER INVOICE PORTAL

4 VENDOR OBLIGATION MANAGEMENT

5 TWITTER INTEGRATION

6 VORTO CRM

7 GDPR XCELARATOR

8 VORTO DCSM

9 CATALOG EXCEL AUTOMATION

10 SMART CITY

11 YAMMER INTEGRATION

12 UI/UX EXPERTISE

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CIF- CLOUD INTEGRATION FRAMEWORK

TRADE SETTLEMENT ENGINE

O U R P R O D U C T S

SMART PRODUCTSDESIGNED FOR YOU

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Platform that

APPLICATIONS BUILT ON AND CERTIFIED BY SERVICE NOW

TWITTER INTEGRATION

O U R S E R V I C E S

Sales, Services, Technology, Service Provider Partnership with SN

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ASSET MANAGEMENT ON THE MOVEORGANISE, TRACK, AND MAINTAIN

YOUR ASSETS

P R O D U C T S

MANAGE, MONITOR AND MAINTAIN ALL ASSETS WITHIN THE ORGANIZATION WITH A SIMPLE TOUCH ON THE PORTAL AND PHONE.

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TWITTER INTEGRATION

REPORT YOUR ISSUE INSTANTLY WITH

YOUR TWITTER DIRECT MESSAGE

P R O D U C T S

YAMMER INTEGRATION

WHEN EFFECTIVE AND TIMELY INFORMATION

BROADCAST IS MISSION CRITICAL TO

BUSINESS CONTINUITY

P R O D U C T S

SUPPLIER INVOICE PORTAL

TRACK YOUR INVOICES SMARTLY

P R O D U C T S

CATALOG EXCEL AUTOMATION

CREATING CATALOGS WITHIN SECONDS

P R O D U C T S

WOW UI / UX FOR A GREAT SERVICENOW EXPERIENCE

P R O D U C T S

O U R W O R K

BUILDING SOLUTIONS FOR A REASON

INVOICE VOLUME 67,00,000

VENDORS ONBOARDED 3,700+

SUPPLIER INVOICE PORTAL

CLOUD INTEGRATION FRAMEWORKCATALOG EXCEL

AUTOMATION

NO. OF IMPLEMENTATIONS 10+

PERSON HOURS SAVED 2,000+

TOTAL SAVINGS $40,000+

PERSON DAYS SAVED 300

DOLLARS SAVED $100,000

A B O U T U S

TESTIMONIALS

Service Stack has deep experience underpinned by dedicated

professionalism – I cannot over emphasize on how much value the

team can bring, and I recommend them highly.

DIRECTOR, GLOBAL CONSULTING FIRM

We engaged with Service Stack to develop the portal for our flagship

product. The Service Stack team did an excellent job by providing

various UX design options, ServiceNow widgets and helped us solve

some very complicated integration challenges. The delivery

deadlines were very stringent, and their team put in extra hours to

meet them. The product came out very well and helped us increase

our market share.

SENIOR DIRECTOR, GLOBAL RESEARCH AND ADVISORY COMPANY

I have observed the quality, effectiveness and the customer value

orientation from Service Stack Technologies during their work as lead

architects on the implementation of a ServiceNow platform. I

experienced how deep technical knowledge topped with a customer

focused approach made a big difference. I give Service Stack my very

best recommendations.

DIRECTOR, GLOBAL CONSULTING FIRM

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T R A I N I N G S

TRAININGS BY TOP INDUSTRY EXPERTS

ITIL COBIT TIPA PRINCE2

A GREAT DIGITAL TRANSFORMATION

BEGINS WITH GREATIT EXPERIENCE

E X P E R I E N C E D I F F E R E N T

ENGAGEMENT MODELS

SIMPLIFYING WORK

D R I N K S O M E C O F F E E !

www.servicestack.io info@servicestack.io +91 20 6627 9647

GET IN TOUCH

809, World Trade Center, Tower No. 2, Kharadi, Pune, Maharashtra – 411014