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Community Services Of

Venango County, Inc. 2013 Calendar

2011-2012 Annual Report

Resources

Opportunities

Hope

Message from Board President and Executive Director The theme of Community Services of Venango County, Inc's (CSVC) annual report for 2011-2012 focuses on "Helping Hands". Throughout all of our lives, we receive helping hands; some we notice, some we don't. Great op-portunities to reach out to others seldom come, but small ones surround us every day. In this calendar you can read the stories of families who found the strength to reach out to overcome crisis in their lives but also the courage to share their personal stories. They remind us that even in the darkest times, with just a little encouragement, hope and healing is truly possible. Inspired by stories such as these, CSVC will continue to extend our hands to lift up others to keep our community strong. Despite a year filled with challenges and resource demands due to our fragile economy, CSVC is as strong and effective as it has ever been. Our agency enters the 2012-2013 year mission-focused, on a solid financial footing and seeking innovative ways to enhance our programs so that we can better serve others. Especially noteworthy is that we secured new funding through the Maternal Infant, Early Childhood Home Visitation Competitive Grant. This funding allows us to implement a Parents as Teachers program in Craw-ford, Forest and Venango counties. This program will serve the families on the waitlist for Early Head Start in all three counties. With the leadership of our Governing Board, the diligence of our staff, and the generous hands of many friends and donors in the community, CSVC will continue to look confidently towards the future. You all have lent a hand to help those who struggle to hold on to their hope. Working together, we are stronger in the good works we provide those we serve. We hope your lives have been touched as well. With Gratitude, Courtney Cox Barbara A. Feroz, Ph.D. Governing Board President Executive Director Give of your hands to Serve ..... Mother Theresa

Week of the Young Child

Promoting literacy through PA OneBook

Board of Directors: Courtney Cox-President

Linda Routzahn-Vice President Soni Graff-Secretary/Treasurer

Tait Brady Erin Kelly

Donna Rapp Hanna Rodgers Erin Schwimmer

Courtney Cox, Board President

Barbara Feroz, Ph.D. Executive Director

Mission Statement: To plant resources, grow opportunities and nurture hope for the future with the individuals and families we serve

Vision Statement: To provide leadership and high quality services to promote healthy children, families, and communities

Values: Compassionate Supports Vested in the Community

Administrative Staff: Barbara A. Feroz, Ph.D. Executive Director

William E. Lucia Director of Finance Cindy Woloszyn Human Resources/Facility Director Teia Snyder Accountant

Sally McIntyre Administrative Assistant

Administrative Support Staff: Ternesha Bradley Secretary-Oil City

Olivia Fox Secretary-Rocky Grove Dennis Graham Maintenance Worker Fran Dlugos Clothing Room Manager

Chantal Haminger Administrative Assistant-Crawford Gloria Taylor Administrative Assistant-Titusville

Program Directors: Melissa Bensink Families First Early Head Start-Venango

Deborah Thorp Families First Early Head Start-Crawford/Titusville Stephanie Coston Community Voices Mary Jeanne Gavin Social Services Programs

Stacey Skinner Parents As Teachers/Welcome Every Child

Program Coordinators Jessica Struthers Events

Katina Tucker Community Voices Scott Walters Early Intervention Independent Evaluator Shannon Bizjak Early Intervention Independent Evaluator

Family First Early Head Start Coordinators: Alisha Myers Site Supervisor

Anne Bakker Education/Supervisor Alison Carson Education/Supervisor Melissa Knapp Health

Lori Dirks Health Angela Groshner Heath Beth Owens Mental Health

Beth Freer Mental Health Mary Jane Verhoff ERSEA Julie Knauff ERSEA

Tiffany Jordan Data Sondra Anderson Data

Families First Early Head Start/Parents As Teachers Home Visitors

Amanda Blauser Lisa Barnhart

Jessie Craig Amanda Daubenspeck Leslie Donaldson

Jodi Ei Sarah Herrell-Lu Brooke Hoffman

Veronica McCauley Michele Minich

Michiele Newhard

Mandy Nugent Amy Owensby Melanie Rog

Chris Sanford Meghan Snyder Kellie Steadman

Elsie Strickland Deanna Urquhart Deanna Wakefield

Staff

Volunteers

Lending a Hand in our Community “Being able to volunteer for the Welcome Every Child (WEC) program has been a very positive experience for me. Volunteering has given me the opportunity to make an impact on someone else’s life, includ-ing my own. Volunteering for WEC has strengthened my commitment to my community and I have been able to give back to my community for all it has given me. Being part of the WEC program I have come to realize how much one person can impact another when they give without expecting anything in return. Because of my experience with WEC I plan to continue to make volunteering an important part of my life.”

Jonathan M. Verhoff, Venango Catholic High School

Empty Bowls

Our First Annual Empty Bowls event was held on March 15, 2012 at Wanango Golf Club, in Reno PA. Chefs were from: Wanango Golf Club, Classy Catering, Mosaic Cafe, Bella Cucina, Stuffed Tortilla, and AmaZing Foods and Ca-fé. Students from Cranberry and Oil City School Districts created and donated souvenir bowls for attendees to take home as a reminder of all the empty bowls in the world. Many local artists donated their art and many local busi-

nesses donated prizes for the Silent Auction and Raffle that was held at the Empty Bowls Event.

“I am really glad that so many restaurants came together for such a strong cause, to help the community. This event gave the restaurants in our area an excellent publicity event, and a chance to give back to our community in such a

meaningful way.” Michael Mansfield, Bella Cucina

“It’s was a wonderful way to teach the kids to give back to the community without expecting anything in return. The kids really put forth a lot of effort on each bowl. They tried to make their bowls special, knowing that they would be

given to someone and helping others.” Pam Marterella, Oil City Elementary

“It was a wonderful cause and it allowed us the chance to share our support for our community. Community Services does so much for our area. Another great aspect of the empty bowl event was our ability to work together with so

many chefs working for a worthy cause.” Cathy Exley, Classy Catering

Fill a Bowl

Feed a Family

Emergency Aid

“I was living out of my car trying to find places to sleep and wash up. One day while walking the streets, I ran into a police officer and told him my story. I was directed to Community Services of Venango County. They helped me find the Emergency Shelter where I stayed for over 30 days. When an apartment at Community Services of Venango County became available, I moved in and started receiving help. They helped me find work, services and all kinds of encouragement. I can’t begin to say how much

they have meant to me. They helped me to survive when I thought it was the end of the line for me.“ David

Sun Mon Tue Wed Thu Fri Sat 1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

January “Service to others is the rent you pay for your room here on earth” Mohammed Ali

Community Services of Venango County, Inc. www.csvenango.com

Retention and Recruitment of Direct Care Workers/Life Skills

“For years, I didn’t know what I wanted to do in my life. I finally decided to call Community Services and sign up for the CNA clas-ses at the Venango Technology Center. The teachers were great and made sure we understood the material. I got my CNA certifi-cate and was hired on by a nursing home. I love my job, it is full time with benefits. If it wasn’t for this program, I wouldn’t be where

I am today. I feel good about myself and want to become an RN someday.” Mary


5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

February “Hope is faith holding out its hand in the dark” George Iles


PA WORKWEAR/Work Ready

“I was having a hard time finding work. I filled out many applications and went on tons of interviews. Finally, I got a call about a job, if I could start later that day. I had no clothes to wear to work. Then I remembered PA WORKWEAR. I went to Community

Services and found the exact clothes, accessories, and shoes that I needed. I was able to start my job that day!” Dawn

March Sun Mon Tue Wed Thu Fri Sat

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 Empty Bowls

17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

“To make a man happy, fill his hands with work” Frederick E. Crane


Welcome Every Child/Nurse/Home Visitor

“I learned about Families First Network when I received a gift basket from the Welcome Every Child Program when I had my first

daughter at age sixteen. Welcome Every Child introduced me to the Nurse Home Visitor and Early Head Start Programs which I

have actively participated in. It will be hard to close this chapter of our lives, but I just want to say thank you to Families First Net-

work, without you I know I would not be who I am today.” Alyssa

Sun Mon Tue Wed Thu Fri Sat

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

April “It is easier to build strong children than to repair broken men” Frederick Douglass


Postal Food Drive

"I have a great deal of respect for people who are in need. I was there at one time going to food pantries until I got used to getting help from SNAP. I have volunteered for the last 7 years because I want to continue to help others. That is what the Good Lord told

us to do." Rick


1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

May “If you can’t feed a hundred people, then just feed one” Mother Teresa


LEARN/Family Café

“My son was thrilled when the LEARN program honored him as a quality early learning “Shining Star”. Avery began attending Cranberry Child Development Centers when he was 20 months old. Over the past two years Avery’s preschool teachers and my family have been able to collaborate to meet his needs and prepare him for kindergarten. The teachers at this 4 star center were knowledgeable and recognized Avery’s unique needs. It is amazing how much Avery has grown and matured in the past year. I

am also thrilled that Avery was recognized as a “Shining Star”. He has the certificate he was awarded on his bedroom wall. He is doing amazing in Kindergarten and continues to be a “Shining Star”.” Michele


1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

June “The beautiful thing about learning is that no one can take it away from you” B.B. King


Community Voices Independent Monitoring For Quality (IM4Q)

“The Dr. showed concerned when I wanted to hold my baby after hearing “Your daughter appears to have Down’s Syndrome”. I was a cop when she was born and she was a beautiful, beautiful angel. I didn’t know anything about disabilities or Downs Syn-drome but I’ve always been up for a good challenge. I believe in 7 years this child has planted more seeds than most of the peo-

ple I’ve met. She has unconditional love, goodness, and purity. Her energy and passion drives me.” Kurt


5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

July “Responsibility walks hand in hand with capacity and power” Josiah Gilbert Holland


Community Voices Consumer/Family Satisfaction Team (C/FST)

“When I contacted a woman for a survey, she was crying. A few days after our meeting she called back and said, “You called me just in time, I did not know what I was going to do, I felt totally alone that day. Then you came and talked to me, I can tell this is

more then just a job for you. I am going to call you my angel from now on.” Mary


5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

August “What lies behind us, and what lies before us, are tiny matters compared to what lies within us” Ralph Waldo Emerson


Families First Early Head Start Venango

““The encouragement that I have received from the EHS program has helped motivate me to accomplishments I never thought

would be possible. This program has not only helped me to succeed in passing my GED, and getting my driver’s license, but it has

helped me grow as a parent, a student and an individual. “ Sharon


1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

September “Remember, we all stumble, every one of us, that’s why it’s a comfort to go hand-in-hand” Emily Kinbrough


Families First Early Head Start Crawford and Titusville

“I first enrolled in EHS when my family and I were involved with Children and Youth Services. Through the support of EHS and others, my case with CYS has been closed. We continue to be part of the EHS family.” Kathy


5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

October “There can be no keener revelation of a society’s soul than in the way in which it treats its children” Nelson Mandela


Friends For Food

“I was separated from my husband 3 weeks before Thanksgiving. With no money and no job I didn’t know what to do. I found out

about Friends for Food and was able to get our Thanksgiving Dinner. Everyone was so kind and nice and I really felt welcomed.

Since that time I have been blessed to be able to give back every year and donate in hopes that someone else in need will find

their Thanksgiving as thankful as we found ours. Thank you to Community Services for doing this, as you never know when you

may be the one who is standing in that line.” Kathy


1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

November “If you want to eliminate hunger, everybody has to be involved” Bono


The Spirit of Giving and Adopt-A-Family

“I am a young single mom raising a daughter. The baby's father had moved to Texas and I had no income. I lost my parents at a

young age and so I didn't have any help. Adopt a Family gave me the help and comfort that I needed at Christmas to make sure

my daughter would have a nice Christmas. The gifts were wrapped beautifully and had our names on each tag. What a help this

was!” Betty


1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

December “What if Christmas, he thought, doesn't come from a store, what if Christmas, perhaps, means a little bit more” Dr. Seuss


Making an Impact Social Services: Food, Clothing, Shelter 3741 families with 10,938 family members received emergency food bags 78,540+ canned and boxed food items were distributed 11,084 items of clothing were disseminated 1,752 families with 4,657 family members received clothing 212 adults and children received winter coats 111 individuals attended Life Skills classes 303 households received Christmas assistance for 771 children 34 families, serving 110 family members received Christmas gifts from 24 sponsors as part of Adopt-A-Family Program 12 apartments occupied serving the homeless and people with mental illness and addiction 1,400 households received a turkey and holiday food for Thanksgiving through Friends For Food

Jail Outreach 43 female inmates were provided educational information

25 sessions were held; materials were provided to increase communication and connection with their children

Community Voices

Consumer/Family Satisfaction Team

251 mental health provider and drug/substance abuse surveys completed

61% surveys were completed face-to -face

95% of people surveyed identified their provider staff was respectful and friendly

90% of people surveyed identified the services they were receiving were consistent with recovery based principles

Community Voices

Independent Monitoring For Quality

235 individuals with intellectual disabilities and their families surveyed

97% of those surveyed reported being happy with their home and work

93% of people surveyed reported their housemates and staff in their homes are very nice or nice

Local Education And Resource Network (LEARN)

66 parents and children attended monthly Family Café’s

500 people attended Children’s Day at the Cranberry Mall

97 people attended the Kindergarten readiness event Ready, Set, Go Movie Saturday,

380+ children received books at 19 area early learning sites/centers during Week of the Young Child

Welcome Every Child 235 gift baskets were delivered to expectant parents and families with newborns 19% were delivered to teen mothers 2693 volunteer hours were logged by Basket delivery volunteers and blanket makers

110 referrals were made to the EHS and N/HV programs

138 referrals to other agencies

Nurse/Home Visitor 33 pregnant women and children were served 100% of the pregnant women enrolled received prenatal and post partum care

98% program participation rate

PA WORKWEAR 102 individuals suited by program via referrals/walk-ins 43 were referred by the

County Assistance Office

Families First Early Head Start Early Head Start Titusville 24 pregnant women and children served 16 families served 100% funded enrollment reached for 24 slots 81% children up to date on immunizations 2 children served had a diagnosed disability 2 events were held with 14 families in attendance

PA Work Ready 13 individuals in the program

92% average program participation

rate

Retention and Recruitment

5 individuals in the program

27 individuals referred to program

128 training hours

Families First Early Head Start Early Head Start Venango 161 pregnant women and children served 106 families served 100% funded enrollment maintained for 116 slots 99% of children up to date on primary and preventative care 98% of children up to date on immunizations 49% of children had a dental home 20% of children served had a diagnosed disability 18 parents served on Parent Committee and planned 5 events 264 attended Parent Committee events 514 people, 246 children and 268 family members, attended Socialization Group 8 parents served on Policy Council and shared governance capacity with CSVC Board of Directors 23 children transitioned to Head Start 7 children transitioned to other Early Learning Programs 97% of children met their school readiness goals

Families First Early Head Start Early Head Start Crawford 96 pregnant women and children served 65 families served 100% funded enrollment maintained for 72 slots 89% of children up to date on primary and preventative care 96% children up to date on immunizations 22% children had a dental home 29% served had a diagnosed disability 3 parents served on Parent Committee & planned 7 events 364 people attended Parent Committee events 501 people, 258 children and 243 family members, attended Socialization Groups 6 parents served on Policy Council and shared governance capacity with CSVC Board of Directors 15 children transitioned to Head Start 2 children transitioned to other Early Learning Programs 93% of children met their school readiness goals

Early Intervention 115 evaluation visits were completed

66 Individual Family Services Plan

visits were completed

Agency Finances and Funding Sources

Contributions and Other Support, $71,000

Early Head Start, $1,565,000

Other Program Revenue, $489,000

Donations Released from Temporary Restrictions,

$208,000

Rental Income, $127,000

Sources of Revenue and Other Support, 20111-2012

Salary, Wages, and Benefits, $1,618,000

Client Services, $317,000

Building Maintenance, Utilities, and Insurance, $229,000

Training and Technical Support, $117,000

Materials, supplies and Other, $102,000 Depreciation, $69,000

General Expenses, 2011-2012

Funding Sources 2011-2012 Charitable Trusts

Anna Lawler Charitable Trust

Samuel Justus Charitable Trust

Laura Smedley Charitable Trust

Frederick and Ellen Fair Charitable Trust

Charles L. Suhr Charitable Trust

Elizabeth Black Charitable Trust

Office of Child Development and Early Learning

Office of Economic Opportunity

Pennsylvania Department of Labor & Industry

Private Donations

United Way of Venango County

US Department of Health & Human Services

US Department of Housing & Urban Development

Venango Area Community Foundation

Venango County Children & Youth

Venango County Mental Health/Developmental Services

Early Head Start Funding

Early Head Start-Venango Early Head Start-Venango

2011-2012 Program Year 2012-2013 Budget Projections

Category Actual Budget Category Projected Budget

Personnel $ 675,849 $ 681,135 Personnel $ 669,203 $ 681,135

Supplies $ 17,871 $ 17,002 Supplies $ 20,744 $ 17,002

Training $ 39,434 $ 35,317 Training $ 38,697 $ 35,317

Travel $ 30,800 $ 30,600 Travel $ 34,035 $ 30,600

Communication $ 8,841 $ 10,700 Communication $ 9,480 $ 10,700

Other $ 60,209 $ 58,250 Other $ 60,845 $ 58,250

Total Cash $ 833,004 $ 833,004 Total Cash $ 833,004 $ 833,004

Total In-Kind $ 208,251 $ 208,251 Total In-Kind $ 208,251 $ 208,251

Total Budget-EHS

Venango $ 1,041,255 $ 1,041,255

Total Budget-EHS

Venango $ 1,041,255 $ 1,041,255

Early Head Start-Crawford Early Head Start-Crawford

2010-2011Program Year 2011-2012 Budget Projections

Category Actual Budget Category Projected Budget

Personnel $ 489,343 $ 520,200 Personnel $ 634,337 $ 653,702

Supplies $ 73,094 $ 29,300 Supplies $ 33,270 $ 39,304

Training $ 66,000 $ 49,290 Training $ 45,098 $ 41,607

Travel $ 15,772 $ 29,500 Travel $ 29,470 $ 23,888

Communication $ 9,234 $ 15,910 Communication $ 11,262 $ 20,595

Transportation $ 7,783 $ - Transportation $ 39,285 $ 13,600

Other $ 71,464 $ 88,490 Other $ 106,485 $ 106,511

Total Cash $ 732,690 $ 732,690 Total Cash $ 899,207 $ 899,207

Total In-Kind N/A N/A Total In-Kind N/A N/A

Total Budget- EHS

Crawford $ 732,690 $ 732,690

Total Budget- EHS

Crawford $ 899,207 $ 899,207

Community Services of Venango County, Inc. financial audit was prepared by O’Polka & Company. No findings or questioned costs were reported.

Donors “Dare to reach out your hand into the darkness, to pull another hand into the light” Norman B. Rice

$1,000.00 & Over

Christ United Methodist Church

Faith Lutheran Church

First Baptist Church

First Presbyterian Church of Franklin

First Presbyterian Church of Oil City

Galloway United Methodist Church

Irwin Presbyterian Church

Rocky Grove Avenue Presbyterian Church

Charles & Rebecca Stubler

Henry B. & Beverly L. Suhr Jr.

$999.00 & Under

Jeff Bickel

Dee Boyer

Congress Hill Church of God

Electralloy Employee Contribution

Fox Street Church of God

First Church of God

Franklin Christian Minister’s Forum

Bob Gathers

Sheri Goreczny

Heckathorn Church

Tammy Karg

Duane Laskey

National Fuel Gas Company

Beth Paup

Anthony Sakalousky

Martha S. Stevenson

Susan Strus

William Warren

$499.00 & Under

Center United Methodist Church

Cranberry Area Lions Club

Jeffrey A. Dinger

Dollar Energy Fund

James & Pamela Fry

Grace United Methodist Church

Living Hope Family Church

Bobbi Lunney

Glenn McElhattan

National Fuel Gas Company

Odd Fellows Home of Western PA

Gary Owensby

Patricia Peterson

Presbyterian Women

President Chapel

Michael J. Rapp

Susen Rossino

Mr. & Mrs. Ronald Shoup

Lori Sibble

Margaret Smith

Sugarcreek United Methodist Church

UPMC Northwest Laboratory

Venango Draft Horse

Venango Technology Center Practical Nursing Students

$99.00 & Under

Robert Adams

Patricia Bobbert

M.E. & Helen V. Callaghan

Jacqueline Cauvel

Jackie Cujas

Ruth Dennis

Paul Eiseman Jr.

Dwayne Finegan

Franklin Rotary Club

Patrick Gavin

H. E. Gibson, V. Joy

Gwen Glass

Richard & Lois Green

Tamara & Samuel Guffey

Beth Hicks

Irwin Missionary Society

Leah Kaltenbaugh

Myron & Mary Keverli

Shawn Lander

Vasile Lazar

Paul Lorigan

David Martin

Frank Martyna

Bartholomew Mauther

Oil City Chapter No. 605 Women of the Moose

Wendy Perez

Mary K. Peterson

Plumer Community Association

Jack & Norma Sanford

Ladonna Singleton

Jodi Smith

Kevin VanWormer

Margaret Voorhees

Scott & Debra Walters

Eric Warth

Jay Weckerly

Lynn Williams

Douglas Zimmerman

New Directions

Maternal Infant Early Childhood Home Visitation Grant

CSVC received a competitive grant of $150,000 from the

Office of Child Development and Early Learning to im-

plement Parents As Teachers (PAT), an evidence-based

model, in Crawford, Forest and Venango counties. This

In-home program will serve 60 children and their fami-

lies from pregnancy through kindergarten entry. The

philosophy of PAT is to provide parents with child de-

velopment knowledge and parenting support. PAT will

also serve as a waitlist program for Early Head Start in

all three counties. A program supervisor and three

home visitors were hired to provide these services.

Moving on UP!!!

CSVC staff moved from the third floor to the

fourth floor of the National Transit Building.

Trenton Moulon, Executive Director of the

National Transit Building, Civic Center

board members, volunteers from Pathways,

Court Supervision and our staff were instru-

mental in making this a relatively smooth

transition!

Community Services Of

Venango County, Inc.

203 Center St. Oil City, PA

814-676-5011

206 Seneca St. Oil City, PA

814-678-7766

39 Parker Ave. Franklin, PA

814-432-5749

18278 Technology Dr. Meadville, PA 814-332-0242

117 W. Main St. Titusville, PA 814-775-0522

www.csvenango.com

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