Venango County Human Services Service Mapping Process · Venango County Human Services Service...

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Venango County Human Services Service Mapping Process In early December 2013, as part of the Demonstration Project, Venango County Human Service Leadership staff attended the “Shared Learning Collaborative” sponsored by the Anna E. Casey Foundation. Dr. Allison Metz, Director of the National Implementation Research Network, presented on Service Mapping and the use of *“The Hexagon Tool” to evaluate community, system and agency interventions. This six factor approach enables teams to systematically evaluate services and supports utilizing the following criteria: Needs, Fit, Resource Availability, Evidence, and Readiness for Replication and Capacity to Implement. In addition, New York City’s Administration for Children’s Services shared a service grid/ desk guide which maps services/ supports by intensity of need. This reference tool is used by case managers and providers to identify services/ supports that more closely address the needs of individuals/ families. Utilizing the concepts above, Venango County Human Services Leadership staff embarked on an extensive Service Mapping Process. Four “Service Mapping Retreats” were held: December 27, 2013; January 31, 2014; March 4, 2014 and April 2, 2014. In the initial phase of the process each System of Care (SOC) group identified the core needs of their populations/ sub populations and those needs that “crossed-over” more than one life span. These needs were then compared against Maslow’s Hierarchy (Physiological, Safety, Social, Esteem and Self-Actualization) and what constitutes an ideal service delivery system for each SOC life span. Phase two involved editing the Hexagon Tool with more county specific criteria, A Service Review Form was also designed with a rating scale based on the Hexagon Tool. Teams met and reviewed all contracted services and scored them accordingly. This provided a standard method, across all SOC life spans, to evaluate all services/ supports while also taking into consideration mandated services. The results of this process, distinctly showed the need to right-size programs where duplication and underutilization was found and also to expand or implement services where an obvious gap or need existed. *(Blasé, K. Kiser, L. and Van Dyke, M. (2013). The Hexagon Tool: Exploring Context, Chapel Hill, NC: National Implementation Research Network, FGP Child Development Institute, University of North Carolina at Chapel Hill) In the final phase, leadership teams developed service grids/ guides specific to each System of Care. Services are ranked based on four levels of intensity: Prevention, Low Risk/Need; Moderate Risk/ Need; High Risk/ Need and Very High Risk/ Need. These resources will be provided to case management and support staff as a guide to assist in linking individuals and families to the most appropriate level of care and desired outcome.

Transcript of Venango County Human Services Service Mapping Process · Venango County Human Services Service...

Page 1: Venango County Human Services Service Mapping Process · Venango County Human Services Service Mapping Process In early December 2013, as part of the Demonstration Project, Venango

Venango County Human Services

Service Mapping Process

In early December 2013, as part of the Demonstration Project, Venango County Human Service Leadership staff attended the “Shared Learning Collaborative” sponsored by the Anna E. Casey Foundation. Dr. Allison Metz, Director of the National Implementation Research Network, presented on Service Mapping and the use of *“The Hexagon Tool” to evaluate community, system and agency interventions. This six factor approach enables teams to systematically evaluate services and supports utilizing the following criteria: Needs, Fit, Resource Availability, Evidence, and Readiness for Replication and Capacity to Implement. In addition, New York City’s Administration for Children’s Services shared a service grid/ desk guide which maps services/ supports by intensity of need. This reference tool is used by case managers and providers to identify services/ supports that more closely address the needs of individuals/ families. Utilizing the concepts above, Venango County Human Services Leadership staff embarked on an extensive Service Mapping Process. Four “Service Mapping Retreats” were held: December 27, 2013; January 31, 2014; March 4, 2014 and April 2, 2014. In the initial phase of the process each System of Care (SOC) group identified the core needs of their populations/ sub populations and those needs that “crossed-over” more than one life span. These needs were then compared against Maslow’s Hierarchy (Physiological, Safety, Social, Esteem and Self-Actualization) and what constitutes an ideal service delivery system for each SOC life span. Phase two involved editing the Hexagon Tool with more county specific criteria, A Service Review Form was also designed with a rating scale based on the Hexagon Tool. Teams met and reviewed all contracted services and scored them accordingly. This provided a standard method, across all SOC life spans, to evaluate all services/ supports while also taking into consideration mandated services. The results of this process, distinctly showed the need to right-size programs where duplication and underutilization was found and also to expand or implement services where an obvious gap or need existed. *(Blasé, K. Kiser, L. and Van Dyke, M. (2013). The Hexagon Tool: Exploring Context, Chapel Hill, NC: National Implementation Research Network, FGP Child Development Institute, University of North Carolina at Chapel Hill) In the final phase, leadership teams developed service grids/ guides specific to each System of Care. Services are ranked based on four levels of intensity: Prevention, Low Risk/Need; Moderate Risk/ Need; High Risk/ Need and Very High Risk/ Need. These resources will be provided to case management and support staff as a guide to assist in linking individuals and families to the most appropriate level of care and desired outcome.

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Most Common Gaps/ Needs Across All SOC Life Spans based on Service Mapping • Clearly defined pathways for timely service access • Transportation • Parenting Supports • Supports to consumer who are incarcerated or have a criminal history • Increased support in schools (Student Assistance Program, School Based Mental Health

Services) • Increased supports to families with addiction issues • Housing Supports – all types • Assistance with daily living skills and accessing healthcare services • Increased educational/skills training opportunities • Increased social activities

~Forms mentioned in this document are attached for reference.

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Page 5: Venango County Human Services Service Mapping Process · Venango County Human Services Service Mapping Process In early December 2013, as part of the Demonstration Project, Venango

Citation and Copyright Suggested citation: Blase, K., Kiser, L. and Van Dyke, M. (2013}. The Hexagon Tool: Exploring Context. Chapel Hill, NC: National Implementation Research Network, FPG Child Development Institute, University of North Carolina at Chapel Hill.

This document is based on the work of Kiser, Zabel, Zachik, & Smith (2007} and the National Implementation Research Network (NIRN}.

© 2013 Karen Blase, Laurel Kiser, Melissa Van Dyke

·©Xi1.PA wrn1ui.;

This content is licensed under Creative Commons license CC BY-NC-ND, Attribution-NonCommercial-NoDerivatives . You are free to share, copy, distribute and transmit the work under the following conditions: Attribution - You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work}; Noncommercial - You may not use this work for commercial purposes; No Derivative Works - You may not alter, transform, or build upon this work. Any of the above conditions can be waived if you get permission from the copyright holder.

About The mission of the National Implementation Research Network (NIRN) is to contribute to the best practices and science of implementation, organization change, and system reinvention to improve outcomes across the spectrum of human services.

email: [email protected] web: http://nirn.fpg.unc.edu

Effective implementation capacity is essential to improving education. The State Implementation & Scaling-up of Evidence-based Practices Center supports education systems in creating implementation capacity for evidence-based practices benefitting individuals, especially those with disabilities.

email: [email protected] web: http://www.scalingup.org

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The Hexagon Tool: Exploring Context

Broad factors to consider when doing early stage exploration of Evidence-Based Practices (EBP)/Evidence Informed Innovations (Ell) include:

• Needs of individuals; how well the program or practice might meet identified needs. • Fit with current initiatives, priorities, structures and supports, and parent/community

values.• Resource Availability for training, staffing, technology supports, data systems and

administration.• Evidence indicating the outcomes that might be expected if the program or practices

are implemented well. • Readiness for Replication of the program, including expert assistance available, number

of replications accomplished, exemplars available for observation, and how well the program is operationalized

• Capacity to Implement as intended and to sustain and improve implementation over time.

A thorough exploration process focused on the proposed program or practice will help your Implementation Team(s) have a productive discussion related to the six areas listed above, and to arrive at a decision to move forward (or not) grounded in solid information from multiple sources. That information will assist you in communicating with stakeholders and in developing an Implementation Plan.

There are a number of discussion prompts listed under each area of the hexagon. These prompts are not exhaustive, and you may decide that additional prompts need to be added. The prompts direct you to relevant dimensions that your team may want to discuss before rating the factor.

For example, under the area labeled Fit, you are reminded to consider:

• How the proposed intervention or framework 'fits' with other existing initiatives and whether implementation and outcomes are likely to be enhanced or diminished as a result of interactions with other relevant interventions

• How does it fit with the priorities of your state, community, or agency? • How does it fit with current state, community, or regional organizational structures?• How does it fit with community values, including the values of diverse cultural groups?

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Recommendations for Using the Hexagon Tool The following are SISEP recommendations for using the tool:

1. Assign team members to gather information related to the six factors and to present the information to the decision-making group or relevant Implementation Team. Following report-outs related to each area and/or review of written documents, team members can individually rate each area on a 1 to 5 scale, where 1 indicates a low level of acceptability or feasibility, 3 a moderate level and 5 indicates a high level for the factor. Midpoints can be used and scored as 2 or 4.

2. You can average scores for each area across individuals and arrive at an overall average score, with a higher score indicating more favorable conditions for implementation and impact. However, cut-off scores should not be used to make the decision.

3. The scoring process is primarily designed to generate discussion and to help arrive at consensus for each factor as well as overall consensus related to moving forward or not. The numbers do not make the decision, the team does. Team discussions and consensusdecision-making are required because different factors may be more or less important for agiven program or practice and the context in which it is to be implemented. There also will be trade-offs among the factors. For example, a program or practice may have a high level of evidence with rigorous research and strong effect size (Evidence), but may not yet have been implemented widely outside of the research trials1. This should lead to a team discussion of how ready you are to be the 11first" to implement in typical educational settings in your area. Or the team may discover that excellent help is available from adeveloper, purveyor, or expert Training or Technical Assistance, but that ongoing costs (Resource Availability) may be a concern.

4. We recommend that after reviewing information related to each factor, individually scoringeach factor, summarizing ratings, and discussing the strengths and challenges related to each factor of the proposed intervention, that the team members decide on a process forarriving at consensus (for instance, private voting or round-robin opinions followed by public voting

1 Usable Interventions - To be usable, it's necessary to have sufficient detail about an intervention. With detail, you can train educators to implement it with fidelity, replicate it across multiple settings and measure the use of the intervention. So, an intervention needs to be teachable, learnable, doable, and be readily assessed in practice.

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-,

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Need in agency, community,s.tate • Heafth, human service & socially significarr

Issues

" ' -• Parent& community perceptions of need

The Hexagon Tool can be used as a planning tool to evaluate ev'idenoe-.based programs and practices during the Exploration Stage o f Implementation.,

/ , .. , • Data indicating,rneecl

,, ' / ' , ---·

t ' / I ' /

' \ ! """-· .,,,..,..,,,,..

/tapacity to Implement ,..,_ / / \ / • Staff :iiee� �inlmum qualifications i \ ,. _ _ / \

/ • Sust,nnabrl:itv / \ / , \

/ • Staff :°r�peil:encies / \ NEED / . f i t with current Initiatives \

See the Active impf ementation Hub Resource library http://implementation.fpg.unc.edu

EBP!

S. Point Rating Scale: Higlh = 5; Medium= 3; Low= 1. Midpoints can be used and s c nred as a 2 or 4.

High Med tow

Need

rn

Resource Availability

Evidence

Readiness for Replication

capacity to Implement

Total S<:ore

I

• Organization / \ / \ • Agency, community, \ • Leadership /

\ / \ state prf orities

. • finandal . . / \ \ 1 /

\ . • Organizational structures \ 1

I • Buy-m processoperat1onaf1:zed / \ / \ C.ommunitywlues ' \

·,,� • PrnctitioneB / \ l '-, ' I \

• , \

·,�.. • Families. 1 \ l \ .1

/ CAPACITY \ I HT \ / / " ' .

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/ \ / """ ,

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/ • Qualified purveyor \ / \ / .

. • �

·\/• Expert or TA av:ariable 1 . /

, / Resources .an0

d supports for. /

i \ • Mature sites to observe \ / \ , / • Practice Setting /

\ • Several replications ... \ / \ / � Ted:_nology:s,upports (IT dept.} /

\ • Operation:a1 definitions of \ / \ / • Sta�r_ng /

\ essentialfonctfons \ / EVIDENCE \ / 'Trammg / \ • Implementation components \ /

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/ \ \ operationalized: / .. :/

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• Staff Competency __ .,,.-· � Admm1stration & system /

' Org. Support / / / Evidence , , , / \ • leadership/' ° ........_ / , ,,,.. • Outc:ome:s-l:sitworthit? ' ,

\ .-- '/ • !Fidelity• data , /

\ _ /,,,,. • Cost-effectivenessdata . , /

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\ , - " • Number ofi studies • Popufation simrlarities • iDiverse culturai groups• Efficacy OJ!" Effectiveness,

©2013 Karen Blase, Laurei l(lserand Melissa V:al'il Dyke Adapted' from work by Laurel J. IGse,r, Michelle Zabel, Al be,rt A Za.ch ik;. and: loan Smith [2007:)

Page 9: Venango County Human Services Service Mapping Process · Venango County Human Services Service Mapping Process In early December 2013, as part of the Demonstration Project, Venango
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Page 11: Venango County Human Services Service Mapping Process · Venango County Human Services Service Mapping Process In early December 2013, as part of the Demonstration Project, Venango

VENANGO COUNTY:CHILDREN & FAMILIES VENANGO COUNTY:CHILDREN & FAMILIESService Map Service Map

SERVICE Food Pantry Doula Welcome Every Child

Ages and Stages Questionnaire

Grace Learning Center

Outer LimitsAfter School

ProgramAlternatives for

YouthSkill Builders

Child Development Center Transportation

Help Eradicate Lice (H.E.L.P.)

In Home Lice Treatment

Family Literacy

Youth Volunteer Program

Camp FunshineYouth

Alternatives Resident Camp

Camp Coffman

Youth Alternatives Field Trips

Drug and Alcohol Prevention

Fatherhood Initiative

Family Group Decision Making

Primary Care Triple P

Outreach

AGENCY

Salvation Army - Oil City & Franklin,

Community Services of

Venango County, Associated Charities,

Clintonville Food Pantry, Venango

County CSS

Community Services of

Venango County

Community Services of

Venango County

Community Services of

Venango CountySalvation Army

Child Development Center

Youth Alternatives Youth Alternatives Youth AlternativesChild Development

Center Youth Alternatives

Family Services and Children's

Aid Society

Franklin School District

Oil City YMCAChild

Development Center

Youth Alternatives

Oil City YMCAYouth

Alternatives

Family Service and Children's

Aid Society

Family Service and Children's

Aid Society

Child to Family Connections

Venango County

Venango County CYS

Community Services of

Venango County

Community Services of

Venango County

Venango County Human Services

Family Service and Children's Aid

Society

Family Service of NWPA

Oil City YMCA

Regional Counseling Center & Paoletto

Family Service and Children's Aid

Society & Turning Point

Venango County Venango County IU-6 Julie LeGullonHand in Hand

Christian CounselingRegional Counseling

CenterProject Point of

LightParkside

PsychologicalVenango County

CYS

Erie Homes for Children & Adults and

Family Services and Children's Aid Society

Dr. RyenFamily Service of

NWPAVenango County

Pauletto NorthStar, Touchstone Sol. St. Anthony's

Point, Community Alt. Vocational & Psychological

Services, Youth Adv. Programs

MHY

Family Service of NWPA and Family

Services & Children's Aid

Society

Family Service and Children's Aid

Society

Clarion Psych & Bethesda

Venango County CYS

Family Care for Children and Youth,

MARS Home for Youth, Bair Foundation,

Bethesda

Northwestern Human Services

Crossroads, Keystone Adolescent Center, Pathways, George Junior, Hermitage

House, Perseus House, Bethesda

Sharon Regional, Dubois Hospital,

Meadville Medical Center

White Dear Run, Cove Forge, Outside

In, Pyramid, Gateway

George Junior, Southwood, Adelphi

Village, Hermitage House, MARS Home for Youth,

Glade Run, various others through Health Choices

Network

BRIEF DESC.Food Distribution,

Christmas vouchers

Prenatal childbirth and

early childhood support for at risk

pregnancies

Home delivered baskets of infant

resources and supplies for newborns

Screening tool for children under 5 that detects early childhood delays

Afterschool programs provides

homework assistance, snacks, skill

development activities

Afterschool programs provides

homework assistance, snacks, skill development

activities

Afterschool programs provides

homework assistance,

educational, and recreational

activities

Suspension diversion program

Attendance improvement

program for Oil City Middle School

Transportation to school for children attending

day care before and after school

Lice checks in schools; provides the child with the supplies to treat

lice.

In Home Lice Treatment

Provides family

interation with

emphasis on reaing to low

income population

Youth volunteer time in exchange for

stipends; coordinated

through the Oil City YMCA

Day camp in the summer for

children from low income

families with working parents

Week long summer camp

experience

Summer day camp for low

income children

Field trips for low

income at risk youth

Community based

information dissemination, education, and

activities

Workshops and activities aimed to strengthen and develop

healthy relationships

between children and

fathers

Engagement practice for

involving families in the

service planning process

Four4 brief parenting

sessions on basic parenting to address low level behaviors

Truancy prevention

working with the students in the school, in the home,

and community

Home Service addressing parenting, education,

engagement nutrition, health,

safety and development

Home Service addressing early

childhood development and learning

In school service including core

teams, screenings,

groups, and crisis services

In home service addressing clearning,

organization, budgeting, pet

care

In home brief stabilization, crisis management and service linkage for parenting, health

and safety

Mini bike program

designed to motivate youth

to make positive life changes

through positive peer and adult relationships

Mental Health counseling and

psychiatric support

Drug and alcohol treatment for

adolescents in an office setting

Transitional support services for

children in child welfare system

Early intervention services to

address develomental

delays in young children

Early intervention services to

address develomental

delays in young children

Office based counseling

Individual or group counseling for 8

weeks

Office based treatment program aimed at improving

child/parent relationship

Offcie based individual victim

and offender treatment, groups, assessments, and

polygraphs

Office based individual victim

and offender treatment and

groups for sexual abuse

In home drug and alcohol education support/advocacy

for families open to CYS with D&A issues

Visits supervised in home, community, or

office setting

Assessment to determine the

nature and quality of an attachment to a caregiver or

parent for reunification or

adoption

In home family counseling, education, skill development, and case management for parenting, health and

safety

10 week intensive in home parenting

program for moderate to severe

child behavioral/ emotional problems

Therapeutic Staff Support, Behavioral Support

Consultant, Mobile Therapist; wraparound services

Intensive in home treatment, team

delivered for families and children with

anti-social/ conduct behaviors

Intensive in home team delivered

family theraphy for children with mental illness

Intensive in home team delivered

family therapy for families affected by

substance abuse

Intensive structure day long mental

health treatment

Child placement in

licensed family setting homes

Child placement in licensed family setting

homes

Child placement in licensed family

setting homes with therapeutic counseling component

Congregate living setting with 24 hours supervision

Stabilization on Secure Unit

Inpatient rehab & detox

Treatment focused congregate living setting

with 24 hours supervision

AGE GROUP All Pregnant FemalesExpectant

Mothers/New Born

Under 5 Grades K-6 Ages 8-12 Ages 12+ Grades 5-12 Grades 5-8Working parents with Children Grades K - 6

Grades K - 12Parents with

ChildrenParents with

ChildrenGrades 7 - 12 Grades K - 5 Grades K - 12 Grades K - 6 Grades 7 - 12

No Age Restrictions

No Age Restrictions

No Age Restrictions

Ages 0 - 12 Grades K - 12 Ages 0 - 5 Ages 0 - 5 Grades K - 12Families with

Children 0 - 18Families with

Children 0 - 18Adolescents

No Age Restrictions

No Age Restrictions

Ages 16-21 Ages 0 - 3 Ages 4 - 5Adolescents and

AdultsAges 16+ Ages 2 - 7 Ages 3+ Ages 3+ Adults Ages 0 - 18 Ages 0-18 Ages 0 - 18 Ages 2 - 12 Ages vary by provider Ages 12-18 Ages 0 - 21 Ages 0 - 21 Ages K - 12 Ages 0 - 21 Ages 0 - 21 Ages 3 - 21 Ages Vary By Provider

Ages Vary by Provider

Ages Vary by Provider

CAPACITY unlimited 3 to start 230 unlimited unlimited 116 unlimited 12 30 15-20 unlimited 5 20-30 12-15 30-35 15-20 40-45 12-15 unlimited unlimited unlimited 12 unlimited 10 10 unlimited3-4 Families at a

Time8 25 unlimited unlimited unlimited unlimited unlimited 6-10 unlimited unlimited unlimited 10 20 as needed 8 12 unlimited 40 6 unlimited 25 varies by provider varies by provider varies by provider varies by provider varies by provider

SERVICE TYPE

Mental Health, Intellectual Disabilities,

Substance Abuse, Children Youth

and Family Services, & Aging

Children Youth and Family

Services

Children Youth and Family

Services

Children Youth and Family

Services

Children Youth and Family

Services

Children Youth and Family Services

Children Youth and Family

Services

Children Youth and Family Service

Children Youth and Family Services

Community Support Services

Children, Youth and Family

Services

Children, Youth and Family

Services

Community Support Services

Community Support Services

Community Support Services

Community Support Services

Community Support Services

Community Support Services

Substance Abuse Program

Children Youth and Family

Services

Children, Youth and Family

Services

Children, Youth and

Family Services

Children, Youth and

Family Services

Children, Youth and Family

Services

Children, Youth and Family

Services

Children, Youth and Family

Services and Mental Health & Substance Abuse

Children, Youth and Family

Services

Children, Youth and Family

Services

Children, Youth and Family

ServicesMental Health

Substance Abuse Program

Children Youth and Family Services

Mental Health & Intellectual Disabilities

Mental Health & Intellectual Disabilities

Children, Youth and Family Services

Children, Youth and Family Services

Mental HealthChildren, Youth and

Family Services

Children, Youth and Family

Services

Children, Youth and Family Services

Children, Youth and Family Services

Children, Youth and Family Services

Children, Youth and Family Services

Children, Youth and Family Services

Mental HealthChildren, Youth &

Family Services and Mental Health

Mental Health Mental Health Mental HealthChildren,

Youth and Family Services

Children, Youth and Family Services

Children, Youth and Family Services

Children, Youth and Family Services

Mental HealthSubstance Abuse

PrograsChildren Youth and Faily Services, Mental Health

Mental Health Outpatient

Drug and Alcohol Adolescent Outpatient

Standard Level Triple P

Early Intervention Early Intervention Independent Living

Residential Treatment Facilities

MODERATE

VERY HIGH

Family Based Mental Health

Family Based Substance Abuse

Team

Venango County Foster

CareFoster Care

Therapeutic Foster Care

Group HomesCommunity Abuse Response

Team (CART)

Effective Safe Parenting (ESP)

Supervised VisitationFamily Behavioral

Health (FBH)BHRS

Family & Individual Counseling

Anger ManagementInpatient

HIGH

PREVENTION Detox and Rehab

Parent Child Interatction Therepy

(PCIT)

Offender and Victim Services

Bonding Assessment

Multi-Systemic Therapy

Partial

LOW

Parents as Teachers

Early Head StartStudent

Assistance Program

Home and Community Habilitation

Brief Services NYPUM

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VENANGO COUNTY: TRANSITION AGEService Map

SERVICE Food Pantry Support Groups

TransportationDrug and Alcohol

Prevention

Fatherhood Initiative

Family Group Decision Making

AGENCY

Salvation Army - Oil City & Franklin,

Community Services of Venango County,

Associated Charities,

Clintonville Food Pantry,

Venango County CSS

AA/NA & Community

Support Program

RIDE County, MATP, Go Bus

Family Service and Children's

Aid Society

Family Service and Children's

Aid Society

Child to Family

ConnectionsBSU

Family Services and Children's Aid Society & Turning Point & Regional

Counseling Center & MH

VTDC

Family Service and Children's

Aid Society VTDC & UCIP

PA Pride

The Pointe

WIA/VTDC, UCIP, VTDC,

ARC of Clarion & Venango,

PA Pride Goodwill, OVR & Community

Services

Paoletta & Regional

Counseling Center

**County Mental Health

Agencies & Independent

Therapists

Family Service and

Children's Aid Society &

Turning Point

The POINTE, The ARC

Regional Counseling

Center, Challenge

Center

Regional Counseling

Center

Independent Prescribers,

Regional Counseling

Center, Private Practice

Regional Counseling Center

CSS, Oxford House,

FWL/VTDC, Sugar Valley Lodge, HUD, *Residential

Group Homes

Sugar Valley Lodge, V-Tech,

Family Services and

Children's Aid Society & PPC

Network

UPMC, Sharon Regional

Regional Counseling

Center

Regional Counseling Center/BSU

Turning Point

Irene Stacey,

Friendship Bridge,

Cross Roads

Warren State - Long Term

BRIEF DESC.

Food Distribution,

Christmas vouchers

Informal support in community

for individuals

and families

Transport in/out of county and

after hours

Community based

information dissemination, education, and

activities

Workshops and activities aimed to strengthen and develop

healthy relationships

between children and

fathers

Engagement practice for

involving families in the service planning process

Help with connecting to

community resources

Someone in reovery who helps

navigate the systems

Sheltered Employment Mobile Work

Crews

In home service addressing clearning,

organization, budgeting, pet

care

Support group for

depression and bi-polar

Job Coaching, Job Search,

Job Readiness

Counseling on a weekly or monthly

basis; psychiatric

services

Individualized Counseling

Services

Counseling as needed and psychiatric

support for substance

abuse

Pro-social activity day

center

Daily living skills, and assitance in

community, shopping,

transportation, etc.

Assistance in home helping

with medications

Testing, Evaluation

Referral

Intensive structure day long mental health treatment

Permanent housing,

rental assistance supports

Emergency shelter short

stay

Stabilization on Secure Unit

Housing, MH, SAP and employment

supports

Manage monies on behalf of a

person

Inpatient stay to

detox and rehab

Highly structured

therapuetic mental health

treatment facility

Hospitalization can be long term

AGE GROUP All All AllNo Age

RestrictionsNo Age

RestrictionsNo Age

RestrictionsNo age

restriction18+ 18-60

No age restrictions

18+ Ages 16 - 60No Age

RestrictionsNo Age

RestrictionsNo Age

RestrictionsTAY/Adults TAY/Adults All TAY/Adults 18+ 18+

TAY/Adults/Older Adults

Ages 18 - 24 All AllTAY/Adults/ Older Adults

18+

CAPACITY unlimited unlimited Unlimited 25 unlimited 25 unlimited unlimited unlimited unlimited unlimited unlimited unlimited 15 Unlimited 20 unlimited unlimited Unlimited 30 32/28 2 per year unlimited

SERVICE TYPE

Mental Health, Intellectual Disabilities, Substance

Abuse, Children Youth and

Family Services, & Aging

Substance Abuse

Programs, Mental Health,

Intellectual Disabilities, and Aging

Children, Youth and Family Services,

Community Support Services,

Substance Abuse Progras, Mental Health,Intellectu

al Disabilities, Aging

Substance Abuse Program

Children Youth and Family

Services

Children, Youth and

Family Services

Children, Youth and Family Services,

Community Support Services,

Substance Abuse Progras,

Mental Health,Intellectu

al Disabilities, Aging, ESG &

HUD

Substance Abuse Programs, Mental

Health

Intellectiual Disabilities &

Mental Health

Children, Youth and Family Services,

Intellectual Disabilities,

Mental Health & Aging

Mental Health

Intellectual Disabilities,

Mental Health, Substance

Abuse, Aging

Mental Health

Mental Health Substance

Abuse Programs

Mental Health

Substance Abuse

Mental HealthMental Health

Mental Health, Intellectual Disabilities, Substance

Abuse, Children, Youth and

Family Services, Aging

Mental Health

Children, Youth and

Family Services,

Mental Health, Intellectual Disabilitie, Substance

Abuse, Aging

Mental Health, Intellectual Disabilities, Substance

Abuse, Aging

Mental HealthMental Health

Children, Youth and

Family Services,

Intellectual Disabilities,

Mental Health

Substance Abuse

Progras

Mental Health

Mental Health

* See HCSIS Web Site www.hcsis.state.pa.us for providers of this service**See Value Behavioral Health (VBH) website for list of participating providers www.vbh.pa.com/vbh counties/venango.htm

VERY HIGH

HIGH

Detox and

Rehab

Long Term Behavioral

Health Hospitalization

MODERATE

Housing/ Permanent &

SupportsTransitionsPsychologist/

Independent Prescribers

Partial Hospitalization

Short-Term Behavioral

Health Hospitalization

Long Term Structured Residence

(LTSR)Rep PayeeMobile Meds

Emergency HousingMobile/Site

Based Psych Rehab

PREVENTION

LOWMental Health

Outpatient

Drug and Alcohol

Outpatient

Drop In Center

Mental Health CounselingDepression

Bi Polar Support

Employment Supports

Case Mangagement

Peer Recovery Specialist

Pre-VocHome and

Community Habilitation

Page 13: Venango County Human Services Service Mapping Process · Venango County Human Services Service Mapping Process In early December 2013, as part of the Demonstration Project, Venango

VENANGO COUNTY: ADULTSService Map

PREVENTION

SERVICE Food PantrySupport Groups

TransportationDrug and Alcohol

Prevention

Fatherhood Initiative

Family Group Decision Making

AGENCY

Salvation Army - Oil City

& Franklin, Community Services of Venango County,

Associated Charities,

Clintonville Food Pantry,

Venango County CSS

AA/NA & Community

Support Program

RIDE County, MATP, Go Bus

Family Service and Children's

Aid Society

Family Service and Children's

Aid Society

Child to Family Connections

BSU

Family Services and Children's Aid Society & Turning Point

& Regional Counseling

Center - MH

VTDC

Family Service and Children's

Aid Society VTDC & UCIP,

PA Pride

The Pointe

WIA/VTDC, ARC of Clarion & Venango, PA Pride Goodwill,

OVR & Community

Services, UCIP

Paoletta, Regional

Counseling Center, Rural

MH, Independent

Therapists

** County Mental Health

Agencies & Independent

Therapists

Family Service and Children's

Aid Society & Turning

Point

The POINTE, The ARC

Regional Counseling

Center, Challenge

Center

Regional Counseling

Center

Independent Prescribers,

Regional Counseling

Center, Private Practice

Regional Counseling

Center

CSS, Oxford House, FWL/VTDC,

Sugar Valley Lodge, HUD & *Residential

Group Homes

Sugar Valley Lodge, V-Tech, Family Services

& Children's Aid Society,

PPC Network

UPMC, Sharon Regional

Regional Counseling Center/BSU

Turning Point

Irene Stacey, Friendship

Bridge, Cross Roads

Warren State - Long Term

BRIEF DESC.

Food Distribution,

Christmas vouchers

Informal support in

community for

individuals and families

Transport in/out of county and

after hours

Community based

information dissemination, education, and activities

Workshops and activities aimed to strengthen and develop

healthy relationships

between children and

fathers

Engagement practice for

involving families in the

service planning process

Help with connecting to

community resources

Someone in reovery who

helps navigate the systems

Sheltered Employment Mobile Work

Crews

In home service

addressing clearning,

organization, budgeting, pet

care

Support group for

depression and bi-polar

Job Coaching, Job Search, Job

Readiness

Counseling on a weekly or

monthly basis; psychiatric

services

Individualized counseling

services

Counseling as needed and psychiatric support for substance

abuse

Pro-social activity day

center

Daily living skills, and assitance in

community, shopping,

transportation, etc.

Assistance in home helping

with medications

Testing, Evaluation

Referral

Intensive structure day long mental

health treatment

Permanent housing, rental

assistance supports

Emergency shelter short

stay

Stabilization on Secure Unit

Manage monies on behalf of a

person

Inpatient stay to

detox and rehab

Highly structured

therapuetic mental health

treatment facility

Hospitalization can be long term

AGE GROUP All All AllNo Age

RestrictionsNo Age

RestrictionsNo Age

RestrictionsNo age

restriction18+ 18-60

No age restrictions

18+ Ages 16 - 60No Age

RestrictionsNo Age

RestrictionsNo Age

RestrictionsTAY/Adults TAY/Adults All TAY/Adults 18+ 18+

TAY/Adults/Older Adults

All AllTAY/Adults/ Older Adults

18+

CAPACITY unlimited unlimited Unlimited 25 unlimited 25 unlimited unlimited unlimited unlimited unlimited unlimited unlimited 15 Unlimited 20 unlimited unlimited Unlimited 32/28 2 per year unlimited

SERVICE TYPE

Mental Health, Intellectual Disabilities, Substance

Abuse, Children Youth

and Family Services, &

Aging

Substance Abuse

Programs, Mental Health,

Intellectual Disabilities, and Aging

Children, Youth and Family Services,

Community Support Services, Substance Abuse Progras, Mental Health,Intellectu

al Disabilities, Aging

Substance Abuse

Program

Children Youth and Family

Services

Children, Youth and Family

Services

Children, Youth and Family Services,

Community Support Services, Substance Abuse Progras, Mental Health,Intellectu

al Disabilities, Aging, ESG &

HUD

Substance Abuse

Programs, Mental Health

Intellectiual Disabilities &

Mental Health

Children, Youth and Family Services,

Intellectual Disabilities,

Mental Health & Aging

Mental Health

Intellectual Disabilities,

Mental Health, Substance

Abuse, Aging

Mental Health Mental HealthSubstance

Abuse Programs

Mental Health

Substance Abuse

Mental Health Mental Health

Mental Health, Intellectual Disabilities, Substance

Abuse, Children, Youth and Family

Services, Aging

Mental Health

Children, Youth and Family

Services, Mental Health, Intellectual

Disabilitie, Substance Abuse,

Aging

Mental Health, Intellectual Disabilities, Substance

Abuse, Aging

Mental Health

Children, Youth and

Family Services,

Intellectual Disabilities,

Mental Health

Substance Abuse

Progras

Mental Health

Mental Health

* See HCSIS Web Site www.hcsis.state.pa.us for providers of this service**See Value Behavioral Health (VBH) website for list of participating providers www.vbh.pa.com/vbh counties/venango.htm

VERY HIGH

Detox and

Rehab

Long Term Behavioral

Health HospitalizationRep PayeePsychologist/

Independent Prescribers

Partial Hospitalization

HIGH

Housing/ Permanent &

Supports

Short-Term Behavioral

Health Hospitalization

Mental Health CounselingPeer Recovery

SpecialistPre-Voc

Long Term Structured Residence

(LTSR)Emergency

HousingHome and

Community Habilitation

Depression Bi Polar Support

Employment Supports

Drug and Alcohol

Outpatient

MODERATE

LOW

Mental Health Outpatient

Drop In Center

Mobile/Site Based Psych

RehabMobile Meds

Case Mangagement

Page 14: Venango County Human Services Service Mapping Process · Venango County Human Services Service Mapping Process In early December 2013, as part of the Demonstration Project, Venango

VENANGO COUNTY: OLDER ADULTS VENANGO COUNTY: OLDER ADULTSService Map Service Map

SERVICE Food Pantry Support GroupsDrug and Alcohol

PreventionFamily Group

Decision Making

AGENCY

Salvation Army - Oil City & Franklin,

Community Services of

Venango County, Associated Charities,

Clintonville Food Pantry, Venango

County CSS

AA/NA, VNA Prevention, AAA

Family Service and Children's

Aid Society

Child to Family Connections

Creekside, Srubgrass, 4

SatelliteNutrition, Inc. Rich Winkler

Venango County, RSVP, Mustard Seed, Hand to Hand, CATA

Shared Ride, Community Ambulance

VNA, CRI, Care Unlimited

Medicine Shoppe, BDS

Nutrition IncVenango County

AAA, BSUThe Pointe

Venango County

Lifeline, Connect

America, and VRI

Paoletta, Regional Counseling Center,

Rural MH, Independent

Therapists; Family Services &

Children's Aid Society

** County Mental Health Agencies &

Independent Therapists

Family Service and Children's Aid Society & Turning Point

Regional Counseling Center

Independent Prescribers, Regional

Counseling Center, Private Practice

Family chooses provider and they are reimbursed based on cost cap. State

funding is $200 and Federal funding is $300

Can get a total of $500 a month if dual eligible

Visiting Nurses Asociation, Community Resources for

Independence, Care Unlimited

Tracey Jo's, VTDC

CSS, Oxford House, FWL/VTDC, Sugar Valley

Lodge, HUD, * Residential Group Homes

V-Tech bed at Sugar Valley Lodge, PPC Violence Free

Network, Family Services & Children's Aid Society

Family Services and Children's Aid Society

UPMC, Sharon Regional

Regional Counseling Center/BSU

Venango County AAA, PEER Program,

Volunteers

New Directions, Dr. Romero

Turning Point

BRIEF DESC.Food

Distribution, Free lunches Program

Informal support in

community; Grandparents

raising grandchildren & Family Caregiver Support group

Community based

information dissemination, education, and

activities

Engagement practice for

involving families in the service

planning process

Medically stable, provides

socialization, education, and

activities

Meals provided to consumers at the

Senior Centers

Information and referral

Medical appointment, social outings, grocery

shopping

Assist with activities of daily

living and independent

activities of daily living

Medical needNutritional

risk

I & R, Coordination, locating, monitoring

of services

Support group for depression

and bi-polar

Information and referral

Medically needy, fragile

Counseling on a weekly or monthly

basis; Psyciatric services

Individualized counseling services

Counseling as needed for substance

abuse

Assistance in home helping with medications

Testing, Evaluation Referral

Financially needy, medically fragile, can't be

left alone

Nursing facility cinically eligible, medically fragile

Caregiver unable to care for

consumer during day

hours of 9 am - 3 pm,

unable to be at home

alone during the day

Permanent housing, rental assistance supports

Unmet needs, inappropriate housing, unsafe living

situations

Assist guardianship with medical and social needds

Stabilization on Secure Unit

Manage monies on behalf of a person

Nursing home neglect and abuse. Nursing

home residents complaints.

Nursing home clinically eligible GuardianshipInpatient stay to detox and rehab

AGE GROUP All 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 18+ 60+ 60+ 60+ 60+ 60+ 60+ 60+ 60+

* See HCSIS Web Site www.hcsis.state.pa.us for providers of this service**See Value Behavioral Health (VBH) website for list of participating providers www.vbh.pa.com/vbh counties/venango.htm

VERY HIGH

PREVENTION

DBSA

MODERATE

Mental Health Outpatient

Drug and Alcohol

OutpatientMobile Meds

Psychologist/ Independent Prescribers

Personal Emergency Response Systems

Family Care Giver Support Program

LOW

Senior Center Congregate Meals Legal TransportationPersonal

Care/Home Support

Detox and RehabHome Health Care

Adult Day Care

Emergency Housing/ Overnight Stay

Home and Community Habilitation

Ombudsman PDA WaiverHousing/ Permanent &

Supports

Short-Term Behavioral

Health Hospitalization

Rep Payee

HIGH

Protective Services/ Competency Evaluations

Mental Health CounselingMedical

Equipment and Supplies

Home Delivered

MealsCare Management Apprise

Personal Assistance ServicesCare Unlimited, IncCaring Heart Companions Superior Health, Inc.Community Resources for IndependenceHelp Mates, Inc.Interim Health CareJEVS Supports for IndependenceVNA Private DutyVoices for IndependenceAlama Health DBA MedstafferesPublic Partnerships, LLC

Emergency Response SystemAmerican Medical Alert CorporationAutomated Security AlertCritical Signal Technologies, Inc.Guardian Medical Monitoring, IncPhillips Lifeline Service Co.Network Emergency Alert Systems, LLCValued Relationships, Inc.Alert One

Medical EquipmentGreat Lakes Home Health Care ServicesHome Care Delivered, Inc.Home Wellness, Inc.Med Way Medical SupplyPromise Direct from MSIButler Diaper Service Personal Care

Home Delivered Meals (HDM'S)Area Agency on Aging - Nutrition Inc.Mom's Meals

Mental Health CounselingSheridan C Kirkpatrick

Adult Daily Living CenterClarion Forest Adult Daily Living CenterTracey Jo's Adult Day Care

Service Coordination AgenciesService Coordination ResourcesSupports Coordination of Northwest PAVenango County Area Agency on AgingCounty Homemakers SCE Inc.A Bridge to IndependenceCasey Ball Support Coordination LLC