Collaboration Webinar #1 | 2 September 2014
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Transcript of Collaboration Webinar #1 | 2 September 2014
Welcome webinar will start at 16h00 CET
IT Manager Survey - results Romeo Baertsoen
Conducted by:Censuswide during May – August 2014
Target market:IT decision makers
Sample size:229
Survey scope
Industry operationsOverview Employment status
62% Middle manager/professional26% Senior manager/proessional7% Director5% Business owner
18% Technology16% Manufacturing14% Professional Services8% Education6% Transport6% Retail5% Construction5% Public Sector5% Other5% Financial Services2% Hospitality2% Medical2% Telcom2% Consumer goods2% Utilites
A mobile workforce and multi-device environment require new approaches to effective collaboration
Survey scope
Research hypothesis
40% Management/Owner
7% Facility Management 6% AV Department
33% IT Department 7% End-user
7% Other
Management and IT department are responsible for buying decision and purchasing
Influence on selection of UC&C
73% Allocated desks73% Closed meeting spaces70% Private offices53% Open meeting spaces49% Dedicated training rooms45% Assembly / Conference rooms44% Flexible meeting space43% Flexdesks, hotdesks35% Control room27% Professional home office27% Dedicated collaboration rooms14% Huddle rooms1% None of the above
Traditional Collaboration
IT managers challenged by a growing need for flexibility
Multitude of workspace setups
Company Supplied Personal Devices Used at Work
96% Yes4% No
62% Yes38% No
78% Yes22% No
60% Yes40% No
87% Yes13% No
65% Yes35% No
38% Actively promoted and adopted31% Supported only for selected groups21% Not promoted,
but allowed for most employees7% Typically not allowed3% Generally discouraged
IT managers challenged by a growing need for flexibility
Trend towards multiple devices and BYOD Promotion of remote working
40% Price39% User friendliness35% Security35% Ease of installation33% Integration32% Features22% Maintenance
IT manager challenges clearly reflected in UC&C decision-making process
Selection criteria for UC&C investments
% of people that selected the criterion
21% Interactivity19% Design19% Good resource management18% Low user support required15% Sustainability3% Other1% Reduce cabling0.4% Noise
33% I am familiar67% I am not familiar
33%
67%
33% I am familiar67% I am not familiar
Opportunities to educate IT managers on wireless collaboration
Familiarity with wireless collaboration brands
ClickShare Management Suite Lieven Bertier
ClickShare – the one click wonder
The challenge
The challenge
ClickShare management suite
Real-time status overview
Scheduled updates
Across locations
User management
Simple installation
User roles
Administrator Support user Key user
Base units
Status R R R
Button overview R R R
Add/remove/edit RW RW
Firmware update RW RW
Scheduler RW RW
User management RW R
Locations RW
System settings RW
ClickShare management suite
Real-time status overview
Scheduled updates
Across locations
User management
Simple installation
Available 10 September www.barco.com
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