Coaching to Success NASPA IV E 2015
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Transcript of Coaching to Success NASPA IV E 2015
Coachingstrategies to createhigh impact supervision
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
presentersRenee Piquette DowdyAssistant Director, Student Staffing & TrainingMarquette University | @[email protected]
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
presentersSteve PeachResidence Hall DirectorMarquette University [email protected]
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
presentersMichael AllensworthAssistant Community DirectorMichigan State University | @[email protected]
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
the research
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
the research
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
- Lack formal teaching (Bender, 2009; Kegolis 2009; McGraw, 2011; Shupp & Armino, 2012; Tull, 2006)
- Don’t feel ready (Davis, 2004; Waple, 2006; Winston & Creamer, 1997)
- Learn by observing approach embraced
bad bosses
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
more sick time via Impact Learning Systems
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
50%70%
via Impact Learning Systems
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
34 Days7 Weeks
via Impact Learning Systems
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
why coaching
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
why coaching
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
- Action Plans- Individualized Goals- Incorporating drills into daily work- Flexible communication modes- Aptitude-based placement of team
membersHemmeter, et. al, 2009
top 10• Have you seen any of the behaviors
listed? What was the result?
• Reflect on the last time an employee came to you with a problem. What was the situation and how did you react?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
self assessment
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
intervention styles
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
Authoritative Interventions
Authoritative = Checklist Items
Process & Procedure
Tangible steps to be successful
Learning expectations
intervention styles
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
Adding Links = Facilitative Interventions
Challenge assumptions
Pose questions
Process steps
Release emotions
Do I react to requests in an automatic fashion or do I consciously choose the response that will bring the most long-term benefit to my team?NASPA IV-East | Schaumburg, IL | November 2015 |
#naspa4e15
graduate level
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
graduate student perspective 1. Reflect on your
triggers, pet peeves, and create expectations
2. Be okay with making mistakes
3. Learn from your students/peers around you
4. Have consistent expectations
5. Ask for feedback
entry level
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
assessing one’s performanceInformal & Formal Feedback–Understanding
rather than reacting–“What if what
they are saying is true?”–How realistic is
it?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
making adjustments• Reflecting on
interactions creates self- awareness
• Understanding different styles
• How does your supervisee respond to feedback?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
creating individualized performance plans
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
mid level
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
blind spots
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
strengths
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
advocacy
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
questions?
NASPA IV-East | Schaumburg, IL | November 2015 | #naspa4e15
Renee Piquette DowdyAssistant Director, Staffing & TrainingMarquette University
Steve PeachResidence Hall DirectorMarquette University
Michael AllensworthAssistant Community DirectorMichigan State